Canon IR 2016j copiers paper jam

Canon IR 2016j copiers on fixing unit paper jam

Hi sentj, thanks for posting! Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!

Similar Messages

  • Canon IR 3025 and Canon IRc 3225 paper jamming issue in the Fixing Unit.

    I am facing frrequent paper jamming issues in the fixing unit in my IR 3025 and IRc 3225 copiers. I have tried changing my Teflon and also the fuser grease. Spoke to my support enginerr and he had suggested me that its the grease or teflon thats creatig the problem. Could somebody tell me the right teflon and grease to be used in the same.
    Also, please guide me how to check if the teflon is nice or bad? and whats the brand of teflon and grease actually used in these machines by canon itself.

    Nathaniel Mccance wrote:
    In the interest of curiosity, I created a document in InDesign CS4 to see if I could choose "Tab Paper (Letter)" and, lo and behold, there it was in the Adobe print "Setup" dialog box (but is peculiarly missing from the OS X "Page Setup" dialog box).
    Tried ID CS4 also and could see the same paper sizes. CS4 must be referencing the different section of the PPD compared to OS X's page setup.
    For some reason, InDesign CS5 does not see "Tab Paper (Letter)" as a Paper Size option.
    Don't have CS5 to confirm this but if it is relying more on the OS X print system rather than doing it own thing, which CS4 and earlier certainly did, then this makes some sense.
    One of the concerns I have with using the method prescribed by you is that when the page area is rasterized to the printer, it may cut off the image at the edge of the tabs that is not included in the "Letter" page size.
    Understood but it is worth trying. I could only see this as an issue if you were trying to print on the tab ear.

  • I am unable to resolve a false paper jam message on my Canon MF8580CDW

    It says there is a paper jam in Drawer 1.  But there isn't.  I just hit OK and it thinks for a while and then prints one more page and pretends there is another paper jam.  Any ideas???
    Solved!
    Go to Solution.

    Hi lboldrick.
    Please follow the instructions below to check for any paper jams in the machine:
    1. Remove the paper that is loaded in the tray. 
    2. Remove the jammed paper in the tray.  
    (1) Gently pull out the paper.
    (2) Close the tray.
    3. Remove the jammed document inside the tray.
    (1) Hold the paper drawer with both hands, and pull it out gently.
    (2) Hold the green knobs, and push down the part shown in the figure.
    (3) Gently pull out the paper.
    IMPORTANT:
    Do not touch the rubber pad
    Touching it may deteriorate print quality.
    4. Hold the green knobs, and return the part shown in the figure back in place. 
    (1) Return the part shown in the figure back in place until it clicks.
    5. Set the paper drawer. 
    6. When the screen shown below is displayed, use [  ] / [  ] to select <Yes>, and press [  ].
    If the issue remains, I recommend that you contact us at 1-800-OK-CANON (1-800-652-2666), for further assistance.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • Canon MP490. Right side of paper feeding but not left side therefore creating error paper jam

    canonMP490 printer,  Right side of paper feeding into printer but not left side of paper creating paper jam. error paper jam

    Hi kyle,
    To try and resolve the issue, please unplug the printer, then follow these steps:
    1.  With a flashlight or other bright light, please check the paper feed area of the printer and verify that there are no paper jams or obstructions in the printer that may be causing the error.  
    2.  Look inside of the printer where the inks are located and ensure that there are no obstructions in there that may be causing the print head not to move freely. 
    3.  Remove and reseat all of the ink cartridges in the printer. 
    Once all of these steps have been performed, please plug the printer back in and perform a roller cleaning on the unit by following the steps located at the link below:
    PIXMA MP490 Roller Cleaning
    Hope this helps!
    This didn't answer your question or issue? Find more help at Contact Us.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • How to clear paper jam in MX922?

    101 paper that came with the printer into the wrong tray. I fed it into the regular tray. Now I got the error message that said there's a paper jam inside. I've opened all the doors and trays that I could find but I didn't see the papers. I can't see the manual online for some reasons and Canon's help line is closed at this time. I couldn't finished setting up the CD driver because of the error message on the printer. I'm truely stuck. 
    Does anyone know how to clear up paper jam in MX922? Thanks.

    Hi jckny,
    Please click on the word "Troubleshooting" located at the link below to view video instruction on removing paper jams and obstructions from the printer. 
    PIXMA MX922 Instructional Video - Removing Paper Jams and Obstructions
    I hope this helps!
    This didn't answer your question or issue? Find more help at Contact Us.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • Receiving a false paper jam error message for a 6310 all in one printer

    I have an hp 6310 all in one printer.  It is showing a false paper jam error message with no paper in the printer.  I have tried all  of the fixes that have been suggested on the website as well as on you tube to no avail.  Nothing works, I have cleaned all of the parts that have been suggested to clean and reset the printer. I am still receiving the same paper jam message with no paper in the printer.  Does anyone have any suggestions to try to fix this printer. 

    Do you here any clicks or other sounds when the 6310 first starts up?
    I'm trying to fix false paper jam error on Sharp Fax/copier,F0-4450.
    When researching the problem, found suggestion that a bad solenoid could cause that error. 
    After completely disassembling the copier found that wasn't the problem.
    I here 2 clicks during start up that sounds like gear slipping a tooth, as if something is preventing a shaft from turning.
    Back to the drawing board.
       UPDATE!!! Took fuser out, turned gears with screwdriver til 81/2x11 paper went thru, lubricated ends of fuser roller with powdered graphite lube.
    3 page fax came thru.

  • Paper Jam and Scanning issues for the HP Officejet 6600

    Had to warranty my printer for same issue and refurbished one is worse.

    Hi @Uguessedit,
    Welcome to the HP Forums!
    I am sorry to hear that your HP Officejet 6600 refurbished printer is worse than your previous printer, but I am happy to help!
    For further assistance, I will need some additional information:
    If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
    If the printer is connected, Wireless, or USB.
    If the printer is able to make copies. Copying a Multipage Original in Order (Collating).
    If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
    What type of scanning issues are you having? Are you getting any errors?
    In the meantime, please see this guide, A 'Paper Jam' Error Displays on the HP Officejet 6600 e-All-in-One and 6700 Premium e-All-in-One Pri....
    Thank you for posting, and have a good day!  
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Reinstall mylar strip that cam out when I was removing paper jam.

    when removing a paper jam from my hp officejet pro 8500 all-in-one printer, fax, scanner, copier, a strip of mylar tape came out of the printhead area. the strip is approx. 14-16 inches long X 5/16 inches wide with square holes in each end, different shapes. writing on each end - CB021, 80007, B-05. is there a schematic or some other picture that can tell me where to re-attach it? i have pictures available if necessary.
    This question was solved.
    View Solution.

    The post here has information (including pictures) for a different printer, but the same principle applies.  Be sure to get the strip threaded properly into the slot on the carriage.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP OfficeJet All-in-One Paper Jam

    I have been given to troubleshoot an OfficeJet 6210 All-in-One Printer/copier/fax machine.  It suffered a paper jam for its troubles.  I had cleared the jam from the machine and checked everywere else I could check freely without cracking it open.  I restarted it and it gave me the same error.  I finally had it do a partial reset to try and fix it.  What it gave me was the same error message.  Short of opening it up with a screwdriver and patience, what could potentially still keep giving me the error message after all steps have been taken to clear it and it failed?
    Daniel Ray Seelye

    @CAGY, take a look at this HP link on how to clear a jam.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • HP PSC 2355 all-in-one Paper Jam Error

    Hi. I have an HP PSC 2355 all-in-one printer that has worked well for a long time but when i switched it on today to do some printing, it made some strange noises and when i tried to print it sent an error saying there was a paper jam - but there was not !
    It feeds a sheet of paper in about half way through then stops and the error is displayed.
    I tried doing a copy, and the exact same thing happens.
    Has anyone got an idea what has gone wrong ?
    Thanks.

    Make sure to follow all steps here:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00212225&cc=au&dlc=en&lc=en&product=422000&tmp_...
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
    Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
    If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
    Happy Troubleshooting : )

  • Paper jam when printing photo from Microsoft Photo Editor

    On my C7280, I want to print a photo from Microsoft Photo Editor onto plain 8.5x11 paper. This always produces a paper jam. If I copy/paste the photo into, say, Word, and print from Word, the document prints properly.
    This is not a "false paper jam" - the printer attempts to feed the paper, and jams (and creases) the paper in the attempt.
    In Photo Editor, I explicitly chose "plain paper" and "main tray", rather than automatic settings.
    Any help would be appreciated!

    Hello @Lonewolf777 ,
    Welcome to the HP forums.
    I understand that you are getting paper jams when printing from your Android device.
    I would like to help.
    Have you tried to print using the HP ePrint app?
    Also, if you are having problems using the in OS print system, install the HP Print Service Plug in.
    It acts like a print driver for your phone.
    If it is already installed, try the old, uninstall and reinstall trick.
    Alternately, you can call the folks over at the HP Cloud Services department.
    Please call our Cloud Services at 855-785-2777.
    If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    Hours:
    Mon-Fri. 8am - 11pm, Sat. 9am-8pm - EST
    Mon-Fri. 7am - 10pm, Sat. 8am-7pm - CST
    Mon-Fri. 6am - 9pm, Sat. 7am-6pm - MST
    Mon-Fri. 5am - 8pm, Sat. 6am-5pm - PST
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • Error message paper jam occurs or it's turned off . Why?

    HP  Photosmart C4485 all-in-one
    Windows Vista 32 bit
    Paper keeps being taken in but won't print or copy.
    Then error message "Paper Jam" appears but there is no paper jam.

    This is a very generic error message. 
    What user you are trying to search. Are you using username, display name or email address when searching
    Was any domain related changed done
    What if that users tried to logon to sharepoint site. 
    Does this error occur with all the account when you click edit? If not, based on the error,
    the user account which might be removed from Active Directory or renamed accidentally. Please have a check.
    Try to follow below:
    http://architectevangelist.wordpress.com/2010/12/07/sharepoint-2010-the-specified-user-or-domain-group-was-not-found/

  • Hp officejet 6600 paper jams every time

    all of a sudden, my officejet will not print ANYTHING! doesn't matter whether it's scanned, copied, etc.....it jams every single piece of paper inside it. The problem happens after printing, it seems, as it's coming through the rollers inside. Of course I can't prove this bc I cannot open it and print at the same time. I've unplugged it, resterted it...nothing changes, still crumples every paper. Very fruetrating...any ideas? n I am trying to avoid uninstalling the **bleep** thing and reinstalling it....I ave not tried different paper, but idk why that would matter, it's printing paper.....

    Hi chris-green,
    Welcome to the HP Forums! I understand that your HP Officejet 6600 has a paper jam and you cannot see how to get it out of the scanner. I am happy to help you with this issue! Please take a look through this paper jam guide. 'Paper Jam' Message Displays on the Printer.
    Hope this information helps you, and have a great day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • HP Photosmart D7160 paper jam error and clicking sound

    I have a D7160 that has been working great, and yesterday started making a clicking sound when I start it up. It clicks and sort of grinds when I turn it on, and then the screen says there is a paper jam and that I should open the back and remove the paper.
    I have never run stickers, labels or other items through the printer. I have only used HP photo paper in it, and occasionally printed on regular copy paper. No thin papers, no paper jams, no stuck or torn paper.
    This printer literally sat for about two years at my parent's house unused until they loaned it to me about a month ago. I doubt there have been more than 250 pages put through it total.
    My other HP printer broke a lever inside of it, so I have to take the side panel off of it to make it "understand" that the cover is closed. I'm wondering if this is something similar (a broken gear or lever), but I can't figure out where to look or what it might be.
    Thanks for any help you can give!
    Michelle

    This happens periodically.  Evenutally it "fixes itself," but I'm not sure what it is.  I've cleaned the rollers, the toner heads, printed an 8 1/2 x 11 sheet (which prints fine), reloaded paper, made sure paper was not curled or there wasn't too much in the tray, made sure the side hold bar wasn't too tight, etc. etc.  Try disconnecting the printer from both power and the PC.  Reboot, then reconnect the printer.  Print a test page.  Try again.

  • Inexplicable paper jams on 4250 printer

    Hi Everyone,
    I am not able to find the cause of a printer problem. I have two networked laserjets printers (2100 and 4250) on the same network. The 4250 is a new printer and was working fine while the 2100 started having paper jams. Assuming that the 2100 (10 years old) may need cleaning or is having other problems, I removed the 2100 from the network and connected the 4250 to the same network cable. The 4250 began to have the paper jams just like the 2100. I brought both printers to the room where the 4250 was originally connected and each printer worked fine through a parallel port cable direct connection from a computer. I decided to experiment with only the new 4250. I connected the 4250 to the network and it was working fine for more than 10 days until this morning when the same paper jams started to occur. I have unplugged the power, the network cable and restarted the printer several times but the paper jams continue. Another curious thing is that when these paper jams occur, the printer prints more than one copy even though the job requests only one. For example, if I send a test page, the paper jams on the printer below the cartridge. After removing the jammed paper and re-installing the toner cartridge, the printer starts to print another copy and jams each time.  
    The printer was shutdown and unplugged for more than 20 minutes and then restarted. It still jams even when the job is sent over a parallel port cable direct connection.
    I do not if this is normal. Once the printer is restarted and goes through the self-test and intialization, it gives the message Genuine HP Cartridge installed and then says processing job (even though there is no job). The light blinks for a few seconds and then it comes into the Ready state.
    Could this be a line voltage problem?
    Thank you in advance.
    Saleem

    I'm assuming you are referring to fairly heavy stock paper. It isn't at all uncommon for consumer level printers to have trouble with heavy (thick & stiff) paper. The problem is two fold: 1) thick paper doesn't bend so it won't feed well through laser printers trays and 2) some heavy stock paper is 'slippery' and the rubber rollers can't grab the paper well so it misfeeds.
    In the inexpensive consumer line, inkjet printers tend to work with this paper better than laser printers which have to be manually fed one sheet at a time. More expensive laser printers have a straight through feed option that don't require manual attention.

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