Canon IR 2880i printer "help" dialogue box can't be turned off
I have a Canon ir2880i networked to my Mac Minis at work (3 computers). Every time I print to it from my Mac OS X (running Leopard), I get a pop-up box that says:
+"Canon UFR11 Helper - If the output print appears differently from the original shown on the screen, select (Raster Mode) in (Quality)-(Quality Settings)-(Graphics Mode), and then print.: 15925"+
I do not wish to see this after every page I print (we print lots of pages in my office all day long, as many businesses do ... ). If I follow the directions, not only does it not prevent the pop-up from coming up each time, but it also makes the printout unreadable - not a solution, obviously.
I cannot find where to turn this off and it isn't relevant to any printing I am doing. Can anyone let me know how I can stop this box from popping up? I have been told by the tech at the place I purchased the machine from there is no way to do this and it seems ridiculous to me to have to put up with this from a $7000 machine.
Thanks!
Hi pixie_vixen.
Sorry that none of that worked. I hadn't tried it myself, but I was hopeful it would have worked. We don't use UFR in the office but I've used it at home with my Canon MF printer so I have seen that message pop up.
In testing the UFR2 driver this morning, I saw that the pop up is a process called User Notification Center. It looks to be a child process of the launch daemon, rather than a Canon application. From what I can see, the UFR2 Helper will start everytime you print and then puts a request to UserNotificationCenter to generate the pop up about the quality.
So it doesn't look like there is a simple user modification that can be made to stop this from appearing. The only thing I can suggest is to make a preset with the Raster setting saved and this will stop the pop up.
The setting is located under Quality > Quality Settings and for the Graphics Mode, select Raster Mode. Click OK and then save this as a preset. Now when you print with this preset selected the message will not appear.
Pahu
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