Canon iR C3380 - Aggghhhh! Trouble again

Question

After a long time trouble shooting, and much help from Pahu and others, I had got our office Canon iR C3380i printer to print. I have no idea what happened, but I get the following error every time I try now:
+Cannot find output destination. Check the printer power connection, make sure the printer is switched on, and then try again.: -3150+
The printer is fine, other Win users can print ok. Odd thing is that two Macs on the network suddenly weren't able to print, so it is something on the OS side - maybe a recent update? One of the Macs can print ok from bootcamp, so...dunno what is up. I tried deleting the old driver and other Canon detritus from the system and re-installing, and one time could actually print for a very short time (less than one day), but then it stopped again. Error is always the same, the -3150, whatever that means. If I go to the webpage for the printer I can print jpg files, but, well, we never print jpg files, so it is pretty useless, but does indicate that the computers CAN communicate with the printer, there is something up with the driver.
Sigh...10.6+Canon = disaster, as far as I am concerned. Worked ok with 10.5.x, too.

Answer 1

sbolin wrote:
Spoke too soon, can't print again. Extremely frustrating. I keep getting the same error (can't find the printer). Delete and re-install didn't help. I am using the 2.06 driver, I'll try to revert to 2.05 if I can find it somewhere, though not sure that will help.
I don't think it will help either. Comparing the v2.06 to v2.05 I cannot see any major difference between the two, except that additional models have been added.
I checked the URFII Print Monitor, sometimes it doesn't give an error, sometimes it does. If it does, search for printer doesn't do anything. Canon Thailand just told me to download the newest driver, and haven't been able to help more than that.
For the printer not to be found, I wonder if your Mac is losing its network connection? At the time that the monitor doesn't find the copier, I would open the Network Utility and ping the IP address of the machine. This would at least show if you have a connection from the Mac to the Canon.
We lease the printer, so not sure if the PS was available or not, I'd guess not as we normally would have PS printers. Next time they come out to service I'll ask and see if we can get PS added at some point. That said...it should still work regardless. One of our machines just upgraded to Win 7, no drivers added at the start, but it found the printer easily enough, downloaded the driver on its own, and prints fine - that is how it should work. Whether it is Apple or Canon's fault that it doesn't work this way with 10.6 is up for debate, though other printers we have worked fine out of the box without problem, only the iR C3380 has been a pain.
Win 7 comes with a lite driver for the iRC3380, which lets you print and use some features. Would have been nice if Canon could have provided their business product drivers to Apple like they have done with their consumer products.
I cannot remember if we previously checked for the availability of PS on this copier. If it does have PS, then you could use the Canon PPDs which I believe would avoid the errors you are getting.
Also, Canon has released a PS driver for their new iR Advance models. I have been using this driver to our iRC3380, and it has been working fine for me.
Can you check if you have PS on the copier. If you connect to the copier with a web browser you will see the built-in web page of the copier. On this page, select the Additional Functions button and then select Custom Settings (note that you may have to enter an ID and password). On the right side, you will see an entry of Printer Settings and under this will be the supported protocols. Hopefully you have an entry of PS.
Pahu