Canon IR C3380

We work in a small office and 4 of us are on Macs. The other 4 are on Windows 7 machines. We have a Canon IR C3380. We have had significant issues getting the Macs to print at the same time as the PCs. Each time we input the a permitted receiving Mac addresses into the printer, it seems to knock the PCs offline. When we view the printer from the network, an IP address is no longer listed, only a Mac address.
Has anyone encountered this issue before and solved the problem so that both types of machines can work with the printer?

Hi there,
If there are only 8 computers in your office network, I don't understand why you would have IP address filtering enabled on the iR C3380. Unless there is a real requirement for using this feature, such as restricting the printing from computers that temporarily connect to your office network, I would be inclined to disable it. Then all 8 computers will be able to connect without being disconnected.
Pahu

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      PPD-Dateiversion:    4.4.0
      PostScript-Version:    (3010.000) 550
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      CUPS-Version:    2.0.0 (cups-408)
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      Druckerbefehle:    ReportLevels
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      Pfad:    /Library/Printers/Canon/CUPSPS2/Bins/capdftopdl
      Rechte:    rwxr-xr-x
    commandfilefilter:
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    Hi thomasnoe!
    So that the Community can help you better, we will need to know about any error messages you're seeing, and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).
    Any other details you'd like to give will only help the Community better understand your issue!
    If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone during normal business hours or email anytime.
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  • Canon ir c3380 driver doesn't show up in "Add printer"

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