Canon iR5050 Job Accounting Error on Mountain Lion - PAHU HELP!

Question

Hi --
I specifically mentioned the user PAHU because he seems to have all the answers when it comes to this stuff.
I am the lone Mac user using our networked Canon ImageRunner 5050.  The printer uses Job Accounting.  I have an ID and password, and I even created a second ID and password to test.
BEFORE installing Mountain Lion, I would get a dialog box every time I printed that forced me to type in the ID/Password for the printer.  It worked just fine for years.
AFTER installing Mountain Lion, the printer started to freak out.  My department ID is, let's say, 299.  The dialog box would pop up and I'd enter the ID number as always.  However, it would then print 299 copies of whatever it was I was printing.
So, I uninstalled the printer and reinstalled it with the newest driver from Canon (which says on the website is UFRII 2.42; however, my Printer Prefs just says "2.0" - see attached image.)
Now that I have the "new" driver, I don't ever get a dialog box.  Instead, it always comes up with error # 15513 and says "Incorrect ID or Password.  Specify the correct ID and Password.: 15513"
I have used the Printer Utility and have put in every combination of ID/password I could think of -- including, as I said above, a brand new ID and password I created on the printer itself.
I work on a large University campus and no one knows what to do.  Tech support told me to call the printer contractor.  The printer contractor told me to call the other tech support.  The other tech support told me to call the first tech support.  I even spent a few hours trying to retrieve my "old" drivers in Time Machine because I was willing to get 300 copies of whatever I wanted to print out.
Does anyone have ANY clue what else I can do?
Thank you.

Answer 1

The new UFR2 driver for Mountain Lion functions differently to the previous versions. With regards to Dept ID (Job Accounting), you no longer have the option to get a pop-up. I don't know why Canon has changed this but they have and you therefore have to change your workflow.
So, with the new driver installed (and you have to use this new version on Mtn Lion) you need to open the Printer Utility to enable Dept ID Management. Otherwise you get the errors you mention. Open Print & Scan and select the iR5050 printer. Then press Options & Supplies followed by Utility and then Open Printer Utility. This will open the Canon UFRII Printer Utility and have a section where you can enable Dept ID and set your ID and password. There is also a Verify button that will let you check that the ID is correct and does communicate with the printer. With the ID/pwd set you can then press Save Settings and quit the utility (you have to click on Canon UFRII Printer Utility in the menubar and select Quit - or use Command Q).
With the Dept ID set in the utility you can now open a document and select to print to the iR5050. If you change the print dialog menu to Special Features, you should now see that Dept ID is enabled and you should be able to print and get a document out of the iR without the previous error.
With regards to using a different ID than that set in the UFRII Utility, you can change the ID via the Special Features menu of the driver. This new ID will be used for that job, and when you print it again, the default will be use unless you open Special Features and set another ID to print with.
Hope this helps you. Reply if you need more assistance.