Canon ir5185 printers and EFI Command Workstation

Hi,
We have three Canon 5185 color printers and are working with CWS 5.0.0.94. The previous version worked functioned fine with almost no problems.
For some reason my CWS (Mac version) is constantly dropping connection with my 3 5185's and it's functionality has become very erratic.
I also have a PC running XP and service pack 2, which is also dropping the connections.
For instance:
In addition to the servers dropping connection. Jobs that are actually printing not showing up in the printing queue and having to restart the program to see the jobs.
There are some more issues but hope that's enough info.
OSX V10.5.8
Canon imagePASS-HI
Model Name: Mac Pro
Model Identifier: MacPro3,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 3 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per processor): 12 MB
Memory: 4 GB
Bus Speed: 1.6 GHz
Boot ROM Version: MP31.006C.B05
SMC Version (system): 1.25f4
Thanks,
Bob

We have the iRC5185 with H1, which has been updated to system v2.0 (primarily to support Snow Leopard). Canon has supplied us with a later version of CWS, v5.1.0.30, which has been very stable on our Pro's, albeit they are mostly running 10.6 now. You may want to investigate getting this later version.
Does your H1 have system v2.0? This can help with improving the network stability and operation of the RIP.
Also, have you also disabled AppleTalk on the H1, as it can be a cause of the device having network collisions and failing off the network, especially when you are running TCP/IP at the same time.

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WARNING: Canon Pro Printers and CS4 – Serious Colour Management Issue

Over the last four days (and over fifty prints) I have undertaken extensive and meticulous tests to identify the cause of a problem; namely that targets for profiling a new printer (a Canon Pro9000), printed with ‘no colour management’, were printing far too dark and with what appeared to be a colour cast.
I have conclusively eliminated the printer, the printer drivers, the Mac OS, corrupted preference files, corrupted user accounts, incorrect Photoshop settings, incorrect printer driver settings, the ‘sticky settings' issue, and user error as possible causes of the problem.
I can say with 95% certainty that my tests, conducted using Mac OSX 10.4.11, have proved the following:
That, printing to a Canon Pro9000 or iP4500, Photoshop CS4 does not print accurate targets suitable for producing profiles. This applies to both the No Colour Management (NCM) and the Printer Manages Colour (PMC) settings.
Photoshop CS and CS2 are not effected.
I did not test CS3.
Furthermore, colour managed prints (using the same accurate profile made in CS2), printed in CS2 and CS4, show subtle differences. This may not be an issue except in the most critical applications.
It is likely that the problem will not be confined to the two Canon printers above since many other Canon printers share the same driver architecture.
Reading posts and discussions on other websites would seem to indicate that this problem is also manifest with some Epson printers and may also effect Mac OSX 10.5.
I have to conclude, therefore, that Photoshop CS4 cannot be replied upon to print targets of sufficient accuracy to produce reliable profiles for a colour managed workflow.
The fact that this is only just being reported can be attributed to four factors:
That many CS4 users are continuing to use profiles made under older versions of Photoshop and have yet to make new profiles using CS4.
Some users may not immediately notice a problem, or may ascribe it to other causes.
Some users may take the line of least resistance and use a previous version of Photoshop to work around the problem.
Some users are still using the older versions of Photoshop not effected.
Eric Chan (of Adobe) has stated on another website that CS4 implemented some new APIs for printing and that this has given rise to some "minor glitches". If Eric Chan is correct, and Adobe changed the APIs in Photoshop CS4, this begs question of whether Adobe sufficiently tested CS4 before release ? If Adobe did not test their software, and therefore failed to identify this critical problem, this would suggest negligence on Adobe’s part. If Adobe identified the problem but then did not inform users that a potentially serious colour management issue existed this would suggest wilful or gross negligence.
It is not good enough to say that Adobe simply followed the ‘conventional’ path and ‘followed the rules’ regarding API implementation. The experience of end users does not correspond to a “minor glitch” and, in my case, has been extremely costly in terms of time (over five days in all), lost revenues, and materials. Furthermore, why should Adobe's customers be forced to use their valuable time diagnosing problems clearly of Adobe's creation – and actually admitted.
In UK law providers of goods and services (and this includes software) have to supply them as “fit for purpose”. Clearly, in terms of colour management, CS4 is not fit for purpose. Neither can Adobe hide behind its labyrinthine licensing terms since any exclusions would be ruled unlawful under the UK’s ‘Unfair Contract Terms’ Act.
My strong and unequivocal recommendation is that representatives from Adobe, Apple, and the printer manufacturers meet together – with the utmost urgency – and provide a rapid and complete solution. It is simply not good enough to pass this ‘over the wall’ saying “it’s not our problem”. It is. Adobe's, Apple's, and the printer manufacturers'. Please solve it. And quickly.
Identify the problem clearly, make it and the solution/s public; and publicise it widely and thoroughly.

Dear DYP.
Thank you for your concern.
"What fixes have you tried?"
If I may quote from my post above:
"I have conclusively eliminated the printer, the printer drivers, the Mac OS, corrupted preference files, corrupted user accounts, incorrect Photoshop settings, incorrect printer driver settings, the ‘sticky settings' issue, and user error as possible causes of the problem.
I can say with 95% certainty that my tests, conducted using Mac OSX 10.4.11, have proved the following:
That, printing to a Canon Pro9000 or iP4500, Photoshop CS4 does not print accurate targets suitable for producing profiles. This applies to both the No Colour Management (NCM) and the Printer Manages Colour (PMC) settings.
Photoshop CS and CS2 are not effected.
I did not test CS3"
These tests took place over three weeks and involved over five days of work and the replacement of the printer on Canon's recommendation (although the printer is clearly not at fault).
Please note that I am using Mac OSX 10.4.11.
"What driver versions are you using?"
Pixma iP4500 6.9.3 (also 6.9.1, 6.9.2 and the driver supplied on the CD).
Pro 9000 4.8.7 (also 4.7.3, 4.8.4 and the driver supplied on the CD).
"Yes it is frustrating but in a lot of cases it is fixable as I and others have clear reported, on this and the LR forums."
I have not found any fix on any website referring to Canon printers, despite exhaustive searches (this includes Canon's European and US websites which are mute on the issue).
The ReadMe file supplied with the installation disc of CS4 refers to problems with "some Canon printers" when printing with the 'Printer Manages Color' but does not identify using 'No Color Management' nor Epson printers as having issues.
I hope this post answers your questions.
Clearly all users of CS4 need to be warned of this problem which is likely to effect other printers. I believe that I am assisting others by issuing this warning. It is done, not to cause mischief, but in the spirit of a public service. CS4 users can then treat their printing results from CS4 with caution, and then conduct their own tests. I have presented a workaround which is to use a prior version of CS4.

Where can I obtain Canon Printer drivers for Maverick 10.9.2...since I have moved to Mavericks none of my printers work. I have the following Canon Printers, Selphy CP720, Canon Pixma IP6600 and Canon Pro9500 Mark II

Where can I obtain Canon Printer drivers for Maverick 10.9.2...since I have moved to Mavericks none of my printers work. I have the following Canon Printers, Selphy CP720, Canon Pixma IP6600 and Canon Pro9500 Mark II?

Printer and Scanner software available for download:
http://support.apple.com/kb/HT3669?viewlocale=en_US
Canon drivers for Mavericks:
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_s eries/pixma_mp160#DriversAndSoftware

Are there any issues with Maverick and Canon Pro10 printers

Are there any issues with Canon Pro10 printers, Dymo 450 LaserWriter and Epson SX400 with the new Maverick?

Try searching these forums and "Googleing" those devices on the web.....
Barry

Clash between mountain lion and canon mp640 printers

Has apple sorted out the problem with clash between mountain lion and canon mp640 printers? And if so, where are the drivers to download?

This is what I found on the Canon site:
About imagePROGRAF iPF605
See Other imagePROGRAF Series
Large Format Printer
Item Code: 3034B017
Overview
Brochures & Manuals
Drivers & Software
Reviews
Features
What's in the Box
Service & Support
Specifications
Supplies & Accessories
Accessibility (VPAT)
Drivers & Software
Select an Operating System and OS Version from the drop down menu below then click on a category to view the latest supported files for your product. Click on the file description to navigate to download, then click on "I Agree - Begin Download" to start downloading.
Select Operating System
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There is no driver for the OS Version you selected. The driver may be included in your OS or you may not need a driver. Refer to our FAQ section for connectivity issues.
In such a case as this I offer the following solution:
People who need to SCAN and/or PRINT without a compatible Lion or Montain Lion driver from their manufacturer can use Apple's very basic "PRINT & SCAN" utility in System Preferences:
Click the Apple menu ( ), and then click System Preferences .
Click Print & Scan ( ).
Click Print .
The next window looks like this:
Hope this helps

Printing with a networked Canon iR 3220 and my Intel iMac

I am at my wits end and I hope someone can help.
I am the sole Mac user in my company. I have a brand new, shiny 24" dual processor (intel) iMac running OS 10.4.9, that is connecting wirelessly to our network. We have a mixture of IIS and Linux servers (I believe the IIS is solely for the Windows Exchange server) Ther are 30 or so printers on the network and the one I am supposed to be printing to is a Canon Image Runner 3220 (iR 3220).
I am no Mac newbie, but I can't get the thing to print correctly. I have updated the driver from Canon (v. 1.70PS) and the PPDs (v. 2.25), followed the instructions and it will not automatically select the correct PPD. When I reset the PPD manually, it spools to the printer, but then stops all my print jobs. I try to resume and it spools and stops.
I have tried adding the printer via CanonIP, LPR, Appletalk (which gets me a message that I am connected incorrectly), setting up a sacrificial altar to the printing gods...nothing seems to work. I've tried using the iR 3200 driver and that doesn't work either.
Does anyone have any suggestions? I would appreciate any help I can get at this point.
Mike

Hello Mike,
The first thing you need to do is determine if the iR C3220 is using the Canon printer board or the imagePASS-C1/C2 print server option. If you look at the back of the iR C3220, and there is a rectangular box with an Ethernet cable connecting to the copier, and what looks something like a SCSI-2 cable also connected between the white box and the copiers interface board, then you have the imagePASS controller. This device requires a different driver to the PS v1.70 and PPD v2.x you are currently using. It also requires a queue name of 'print' or 'direct' (or 'hold' if you don't want the job to print) and it must be entered in lower case.
Since it sounds like there are PC's on the network, have a look at their printer setup and see which driver they are using. You can also check their port config to see how they are connecting.
If the iR C3220 doesn't have the imagePASS print controller and the PC users have the PCL5c driver installed, then you may find that the iR C3220 doesn't have the PS option - it may be PCL5c only. The easiest way to tell is to open the printers web page (called RUI) by entering the printers IP address in your browser of choice. With the default page open, select Additional Functions and then Custom Settings (you may be prompted for a system ID & password). If you get past this the new view will show if you have PS as well as PCL. If there is no PS, then you will have to look at installing the latest version of Gutenprint and selecting Generic PCL5c as your 'ppd'.
If the PS option is installed, then the v1.70 driver should be okay, although there is a trick to adding it. In the Printer Setup Utility, after clicking Add, select More Printers and then Canon IP (PS). In the new window input the IP address and a queue name of LP. When you click Add the copier is queried by the driver to determine what model it is, meaning that once it is displayed in the printer list it should show the iR C3220. Given that this didn't happen for you (and if the imagePASS is not being used) then a likely cause can be the disabling of SNMP in the copier setup. You may have to get the IT guys to enable this (or at least explain why it is off).
If you go the other way of manually selecting LPD as the protocol (AppleTalk is not supported by the PS v1.70 driver) then you need to ensure that for the print using you select iR C3220 CanonPS for the ppd. If you see Canon iR C3220, don't use this as it is the wrong ppd for the PS driver - it is there as part of the PPD installer.
If you want to try using the PPD, then you can use AppleTalk but of course this has to be enabled in the copier, and if your the only Mac then it is likely that it is disabled. Again the RUI page can tell you this or you can print a Config page from the copier (I think you go Additional Functions > Report Settings > Network > User Data List).
Hope something above is helpful and if not, please reply back.
Paul

Print to two printers with one command?

Is there a way to print the same document to two printers with one command? I'd like to have every document I print automatically saved as a PDF at the same time.
Thanks,
Mark.
MacBook Pro (and 5 others) Mac OS X (10.4.9)

That would be a good use of the PDF Services available in OS X. You can use PDF Services with AppleScript or an Automator workflow.
Matt
Mac Mini G4; B&W G3/300

Canon PIXMA 860 and 560 not recognized by Image Capture

I can scan from the printers to my MacBook. And I go to System Prefernces / Printers and Faxes and both are shown as printers and as scanners. I can open from their and scan but when I open image capture it doesn't find any scanners.
I down loaded and installed both the newest canon printer and scanner drivers as well as the newest ICA driver. Still they are not recognized.
What am I missing?

ATC7 wrote:
Just for testing purposes, I removed the canon printer, removed all canon software and updates from my system and then used the original CD that came with my 870 to reinstall the printer and lo and behold, Image Capture started working again for wireless scanning.
Hello and thanks for the feedback.
There are two scanner drivers available for many of the new models of Canon AIOs. There is the ICA driver and the Canon scanner driver.
During my tests on clean builds of 10.6.x I found that my Canon AIOs were able to print and scan via wireless by simply installing the Canon update provided by Apple. This update consisted of the then latest printer driver for many models of Canon AIO and inkjet and the ICA driver. Canon's scanner driver was not included as part of this download from Apple.
The ICA driver is installed in HD > Library > Image Capture > Devices and the package is called Canon IJScanner1. Later versions of the ICA driver also installed another package, Canon IJScanner2. These ICA drivers provide a minimal amount of scanning selections and only appear to work with Image Capture and Preview. Other applications like Canon's own MP Navigator and Adobe Acrobat Pro will not scan with just the ICA driver installed. The Canon scanner driver for the respective model is required.
From what you have said and from my own testing I propose that the original CD did not contain the ICA driver but the Canon scanner driver for the MX870. And with only this driver installed you were able to scan using Image Capture via the wireless. I don't recall ever testing a 10.6 build where only the Canon scanner driver was installed and not the ICA driver (it is present by default on 10.6 but only has older models of Canon AIO's - your MX870 is not there). Had I tested this I believe that I would have been able to scan via wireless using Image Capture.
I also propose that once you installed the Canon v2.4.1 update, which contains a version of the ICA driver package that is also available from Canon web sites, then Image Capture stopped using the Canon MX870 scanner driver and used the ICA driver instead, thus stopping you from wireless scanning.
Right now I am using a new build of 10.6.6 on my MBPro. So that I could print to my MP990 at home and an MG6150 at work I simply installed the v2.4.1 update and have printer and scanner queues in Print & Fax for both. I have not installed scanner drivers for either device and at home with my MP990 Image Capture does not show any device being available, while Preview does show the MP990 once I select 'Import from Scanner > Include Networked Devices'. Also, Acrobat Pro 9 does not show my MP990 being available.
And with regards to the v2.4.1 update, the drivers included are provided by Canon to Apple, just as the other vendor drivers are provided to Apple, to make life easier for us Mac users. The drivers are available individually and get downloaded and installed automatically when the respective model is connected to the Mac and no local driver is present. As for the package including all these individual vendor drivers, this would be created by Apple.
Pahu

Printers and Scanners preference pane does not work after Mavericks upgrade

I upgraded to Mavericks on my late 2011 MacBook Pro, and my printers and scanners preference pane stopped working. Sometimes it comes back as an error and wont open, other times it opens but the list of printers is obscured and not really showing, and it does not react normally. I tried reinstalling from System Restore with the onlie version, but that just took 6 hours but did not really help. I am going a little crazy as I cant get my Canon MX330 scanner installed and recognized. Does anyone have any ideas for me please??

I'm assuming that you're referring to the Printers & Scanners in System Preferences (not a preference pane, which is a different animal).
While I haven't experienced your issue, one thing that users find helpful is to go to System Preferences/Printers & Scanners/, and delete the printers listed by tapping on - (minus). Then, reenter the information when it's required later.

Can't access printers and scanners

Using Mavericks 10.9.5.
When I go to SYSTEM PREFERENCES and click on PRINTERS AND SCANNERS, it hangs up saying "loading printers and scanners". Checking ACTIVITY MONITOR shows system preferences using 100% of the CPU.
Help!

Do a backup.
Quit the application System Preferences.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.systempreferences.plist. Move the .plist to your desktop.
Restart the computer, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.

My Macbook pro OS 10.10.2 suddenly will not communicate with my Cannon MX890 printer. I reset all printers and now I cannot seem to add a printer by using the Add a printer function. Ideas?

My Macbook pro OS 10.10.2 suddenly will not communicate with my Cannon MX890 printer. I reset all printers and now I cannot seem to add a printer by using the Add a printer function. Ideas?

The appearance of the printer in the Default view of the Add printer window relies on a protocol called Bonjour. There have been quite a few users who upgraded to Yosemite only to find that their wifi printer is no longer visible. Until Apple resolves this issue you can add your printer using the LPD protocol. To do so you will need to determine the IP address being used by the MX890. This can be done via the touch panel under Device Settings > Network Settings.
Once you learn the IP address then on the Mac you can click to add the printer and select the IP icon. Here you can enter the IP address, set the Protocol to Line Printer Deamon and leave the Queue field blank. Then change the name to Canon MX890 and in the Use menu, browse for the Canon MX890 series driver. Then click Add to complete the printer creation.

Color Printing issue on Canon MP600 Printer and Mavericks upgrade

I realize that some people have been having problems scanning with the new upgrade on their printer, however, I am have trouble printing in color with the new Mavericks upgrade. Black and white is fine, but if there is any logo or color fonts, they are distorted. How do I go about fixing this?

I too was having the same issue where I was unable to print in color on my MP600 with Mavericks. It printed incorrect font, colors and distorted the size and placement on page . I followed the above instructions to download the MP600R via the Canon UK website and it has solved my problem.
If anyone is as computer illiterate as I seem to be: After downloading the MP600R driver and installing it, I went to System Preferences>Printers and Scanners> delete the printer currently listed>add a new printer and select the MP600R from the list of software to choose.
I have yet to delete any software/driver files related to the old printer, so I was able to correct the problem simply by downloading the new driver, deleting the current printer, and adding a "new" printer selecting the MP600R.
So happy it is now resolved as this has been driving me crazy for months!

Anyone here with a working Canon Firewire Scanner and an Alu iMac ?

Hello Canon users,
my new 2.8 iMac doesn´t recognize the CanoScan 9950F (self powered) , while all my other Macs
do.The FW port is not blown on the iMac, since buspowered HDs get recognized and work.
thanks for helping

I believe they do have MacIntel drivers. Look at this page:
http://alpha02u.c-wss.com/inc/ApplServlet?RQF=MENU&RQS=WWUCA910&LA=1148003185690 &SV=WWUCA900&menu=FA&TRF=MAIN
You should know that the MP830 does not work on the USB port of an Airport. I asked Canon about this and they confirmed that it does not work. Also, you cannot fax from your Mac directly to the MP830 - again Canon confirmed this.
I like the MP830 a lot, but it bugs me that these two features don't work. Canon really has no excuse because some of their printers do work on the Airport USB. I don't know if other Canon printers allow direct faxing from a Mac.
12 PowerBook 867mhz rev a Mac OS X (10.4.6)

Workgroup network printers and sales persons needing access to them

I have a site with multiple sales people that come and go like the wind (about 50). We have a small office workgroup in which we have 4 network printers on
it plus the wireless network. All of their work is done on the internet through their various Windows and Mac based laptops.
The problem is, is that each time we retire a printer and put in a new one, we need to run around to each laptop and load drivers. Scheduling this is a nightmare
and sometimes takes weeks to get everyone done.
There must be an easier way to do this.
Any suggestions?

Hi,
There are two basic ways to make a printer available to the computers on your small network:
Attach it directly to one computer and share it with all the others on a network.
Connect the printer as a stand-alone device on the network itself.
We could follow the suggestions by rj01, install the printer on one special workstation and then share it out, or we could enable homegroup in Windows. When a network is set up as a homegroup, printers and certain files are automatically shared. To
learn more about what homegroups do and how to use them, see
HomeGroup: recommended links.
For more information about install a printer on a small network, we may check the similar article below:
Install a printer on a home network
Or we may consider to deploy printers through group policy:
Reference:
Deploying Printers and Print Servers
Best regards
Michael Shao
TechNet Community Support

Unable To Load NIS Map (printers and printers.conf)

Hello;
I am trying to migrate my NIS maps for "printers" and "printers.conf" into my newly built DSEE 11.1.1.7 (Solaris/Sparc) server, and I am getting this error (same for each):
# ldapaddent -a simple -D "cn=Directory Manager" -f /tmp/printers printers
Enter password:
database printers not supported; supported databases are:
        hosts
        ipnodes
        rpc
        protocols
        networks
        services
        group
        netmasks
        ethers
        netgroup
        bootparams
        publickey
        passwd
        shadow
        aliases
        auto_
        user_attr
        prof_attr
        exec_attr
        auth_attr
        audit_user
        tnrhdb
        tnrhtp
        project
From my DCC, I am able to see an OU named printers, but it is empty, and not showing up in the output above.
Any help greatly appreciated.

Update:
I've found that you must use the lpset command to populate/install UNIX printers.
As an example, an entry in my printers.conf looked like this:
hplj1001:\
        :bsdaddr=printserver1.example.com,hp30ps:\
        :description=Semi-Retired HPLJ:
I added it using the following command:
lpset -n ldap -h ldapserver -D "cn=Directory Manager" -a hplj001:bsdaddr=printserver1,hp30ps hplj001
I hope this is right, I have no way of testing at the moment, am I doing this right, is there a faster, more foolproof way to do this?
Lastly, how do I assign "default" printers for users?
TIA!

Canon ir5185 printers and EFI Command Workstation

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