Canon iRA 7260 PCL5c print to mailbox

     Hi all, hopping someone may know a quick fix to this problem.
     We just purchased a brand new Canon iRA7260, I had it setup on 2008 R2 print server with latest PCL5c drivers downloaded from Canon's website as it was recommended by canon tech. All our laptops and desktops are running Windows 7
64-bit and after creating a GPO everyone got connected to the printer no problem.
     Everything is working great except for this problem that happens to random users at random times. I had printing setup for privacy reasons to "Store" option, so when user hits "Print" button on
a workstation a document is stored in user's Mailbox (folder) first which is located on printer's HDD. to print a document user need to walk up to the printer, punch in a pin and then hit print doc button again on the printer itself. For
some reason occasionally documents do not show up in the mailbox, there is no errors of any kind on workstations and all I see in the print job logs on the print server is that document been spooled, printed and deleted. The strange thing is that the size
of the document that disappears is always shown as 0 bytes in size and 1 page long. And the whole process of spooling printing and deleting happens within 1 second according to logs. There is no errors or warnings in the log except for informational
events.
      Also the printer has a static IP, same subnet as the print server and PDC, printer's port has been setup to RAW and to spool documents, isolation setup to default. Thanks!

Is there a Print Processor associated with the driver? On Printer Properties,  Advanced there is a Print Processor button.
If it's set to winprint, this is the built in print processor in Windows.
If Canon uses a different pp setup a test queue that points to the same IP and check if you can use the driver with winprint.
If winprint is already in place, check the client machine's Windows system event log for Service events indicating spooler service termination.
Alan Morris formerly with Windows Printing Team

Similar Messages

  • After installing OS X Mavericks on myMacBook Pro the Canon IRA 6055 printer gives me "Open error. Switch the printer off and on, and then start the print job again.: 16013" Any sugestions?

    After installing OS X Mavericks on myMacBook Pro the Canon IRA 6055 printer gives me
    "Open error. Switch the printer off and on, and then start the print job again.: 16013"
    Any sugestions?

    This is the new problem
    I pinged the ip address and i looks to be working
    So I'm not sure how to procead
    I nstaled the lates driver package also

  • Canon 860 Series (Pixma) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips

    After spending several hours sorting out Canon Pixma OSX problems here are my thoughts:
    Canon 860 Series (Pixma 868) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips
    Problem:
    - New imac and MacBook Pro 2012 (OSX 10.8.2) had a problem using Canon Pixma 868 printer on network and would not scan or print using Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print), which has advanced scanning and photo printing functions. 
    - When I connected the canon printer to my imac, OSX 10.8.2 automatically downloaded and installed drivers for Canon 860 series printer. I could then add the new printer (select ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”) and printer would work while connected via USB but could not get to print or scan over network wifi. 
    - The original Canon 860 Series CD does not work with 10.8 and the manual / online instructions did not make sense (as based on CD install). 
    Solution:
    1) Install Canon Printer Drivers and Software (from official Canon site)
    Go to canon support site, review FAQ, then download and install following Pixma 860 Series software & drivers for OSX 10.8 (links see below). The version I downloaded is in brackets but check for updated version. Full instructions are below.
    Canon 860 Series Drivers & Software  for OSX 10.8 Mountain Lion:
    The base software and drivers needed for using Canon 860 Series on Mac OS X 10.8 (USB) are
    1 Printer Driver
    (Canon MX860 series CUPS Printer Driver Ver. 10.67.1.0 (03-Aug-2012))
    2 Scanner Driver
    (Canon MX860 series Scanner Driver Ver. 14.11.4a (03-Aug-2012))
    3 Network Tool
    (Canon IJ Network Tool Ver. 4.1.0 for Intel Mac (27-Dec-2012)
    Canon Software for using advanced printing and scanning functions (while connected to network)
    4 Solution Menu
    (Canon Solution Menu Ver. 1.4.1 (27-Jul-2012 ))
    5 MP Navigator EX
    (Canon MP Nav EX Ver. 2.1.3 (02-Auf-2012))
    6 Easy-PhotoPrint EX
    (Canon Easy-PhotoPrint EX Ver. 4.1.6 (21-Jan-2013 ))
    Canon Support (HK) – check your local site
    http://www.canon.com.hk/en/download/main/index.do
    Select Product and drivers from support site eg http://support-hk.canon-asia.com/
    1. Choose a product category
    Multifunctional Printers
    2. Choose a product series
      Pixma
    3. Choose a product model
      Pixma MX868
    4. Choose type of document
    Downloads or FAQ
    If you have problems installing the software under 10.8, see the FAQ on Canon site. You will need to allow software installs from “unidentified developers by using “Control” Key or by changing your system preferences)
    2) Check Canon Printer and Software Working while connected via USB
    Once you have downloaded and installed drivers and software and restarted computer, check that the printer and Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print) are working via USB.  Open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App) and make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it shows the correct SSID Wifi settings (under the Canon IJ Network Tool App ‘Setup menu’).  This is normally done as part of the automatic install but worth double checking
    3) Add new network printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”).
    After you have checked USB printing turn off printer, unplug the USB cable and shutdown the Canon IJ Network Tool App.
    Then turn the printer back on and wait 30s. Then add a new printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”). Once you select “+” (add new printer), wait 10-30s for the Wifi Networked Canon MX 860 Series printer to appear in the new window eg Canon MX 860 series (xx.xx.xx.xx.xx.xx) (Kind: “Canon IJ Network”)
    DO NOT ADD THE MX 860 SERIES BONJOUR SCANNER (the Bonjour Scanner is the built-in software, is not needed and often appears first on the add printer list).  The Canon scanner can be accessed used through the MP Nav EX Ver. 2.1.3 software (which has much better functions)
    You will now have two Printer Canon MX860 (USB) and Canon MX860 (Wifi / Network). Set the Canon MX860 (Wifi / Network) as default and test print and scan
    If the Wifi Networked Canon MX 860 Series printer does not appear, check the printer and make sure that the printer can see the wifi network. On the printer select Menu / Settings / Device Settings / Lan Settings / WLAN Setting List.  It should say WLAN Active, identify the SSID and have an IP address
    If the printer can not see the Wifi Network, plug the USB cable back in, then open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App). Make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it has your SSID settings (under setup), if it has this info, restart the computer and the printer and try again

    Hi, thaks for response, meant to post as a discussion (not question), wanted to save others time if they get the same problem

  • Can't use Canon iR C4580i to print after upgrading to Mavericks

    Can anyone help to solve the problem?
    I have tried to download the driver version 10.2.0 but still cannot use canon iR C4580i to print.
    Thanks

    Hey WKWF,
    Thanks for the question, and welcome to Apple Support Communities.
    The following article provides relevant troubleshooting information for your issue:
    Troubleshooting printer issues in OS X
    http://support.apple.com/kb/TS3147
    USB printers and Bonjour-enabled network printers
    Follow these steps until the issue is addressed:
    1. Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
    2. Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
    3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
    4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
    5. Delete the affected printer, then add the printer again.
    If the issue persists, try these additional steps:
    1. Reset the printing system, then add the printer again.
    2. If the issue still persists, reset the printing system again.  Download and install your printer's drivers. Then, add the printer again.
    3. Contact the printer vendor or visit their website for further assistance.
    Thanks,
    Matt M.

  • How can I print from my ipad2 via my Canon Pixmar MP620 wireless printer? I get a message stating "no airprinter found".

    How can I print from my ipad2 via my Canon Pixmar MP620 wireless printer? I get a message stating "no airprinter found".

    Welcome to Apple Support Communities.
    If you have a Mac running OS X, try AirPrint Activator.
    http://netputing.com/airprintactivator/airprint-activator-v2-0/
    It's "donation-ware."
    Free to download and try. If it works and you like it, the developers do appreciate a donation, but the app continues to function, even without a donation.

  • My new HP Pavilion desktop has no usb connection option for my old Canon Pixma iP 2600 printer

    Greetings:
    I can no longer locate the installation disk for my my old Canon Pixma iP 2600 printer.  I'm able to install it w/the add a printer feature in the control panel, but the desktop fails to read that the printer is connected via usb cord.  I'm not finding any option to install it as a usb printer.  Please help asap.  I can't afford to replace the printer, and I have several documents I have to print today or early tomorrow, or there will be dire financial complications for me.  I NEVER had this problem w/Dell.  (the operating system is windows seven, which is exactly what i was running on my older dell model - i have searched this forum and located a similar question, but that querent was able to find a usb option in the drop down menu for port installation.  that option is absent in my attempts).
    Thank you!
    This question was solved.
    View Solution.

    Firelily, welcome to the forum.
    Here is the download page for the driver and the software for the printer.  If you install it, you should be able to print.
    Please click the " Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
    Signature:
    HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
    HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
    HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
    HP Photosmart 7520 AIO
    ++++++++++++++++++
    **Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
    Intelligence is God given; Wisdom is the sum of our mistakes!
    I am not an HP employee.

  • How do I set up my iPad to print using my canon pixma ip100 photo printer?

    How do I get my canon pixma ip100 photo printer to print  two pages from my iPad mini? Iam new with the computer terms & stuff, can any one please help me hook it up in easy terms...thankyou

    You would have to either use an app from Canon if they have one or use a 3rd party program such as Printopia, Print Central, Fingerprint, etc. That printer is not Airprint compatible.

  • Canon Pixma Pro-100 printer ejects 3.8 in of a 4X6 paper and prints only 2.2 in of the image printing from Photoshop CS6, I'm sure I set everything correctly - what could I be missing?

    Using Mac Pro running Snow Leopard (10.6.8) & editing & printing from Photoshop CS 6.
    Have new Canon Pixma Pro-100 printer and set it up yesterday.  First thing printed was a
    document from MS Word (a letter) 8.5 X 11 plain paper - this came out OK.  Next I fire up
    Photoshop and open a 4 X 6 inch image to do a test print.  I set it up in the print dialog as
    4X6 paper, Canon's Pro Glossy paper profile, rear tray, standard print quality, Photoshop
    manages the color.  I load the paper in the rear tray close the covers and hit print.  Now, when
    it starts to print the printer moves about 3.8 inches of paper out of the printer and starts printing
    on the remaining 2.2 inches then spits the paper out.  It does this in Photoshop (any image it doesn't
    matter), and it does it printing from Capture NX.  I have been able to get it to print on the paper
    correctly using Apple's Preview program but that that's not going to do me any good.  I was on
    the phone with Canon tech support for about 2 hours and they were completely puzzled suggesting
    I would have to use Canon's printing apps instead to print - that doesn't do me any good either.
    I want to be able to print from Photoshop.  Any one every heard of this or experienced the same
    problem? Thanks JamesD!

    Hello again. I recognize that a print is good if you like it and bad if you don't, despite what others might say, but I will at least share my experiences. They might help you or others who are following this thread.
    My monitor is calibrated with Spyder 3. Gamma 2.2, 6500K, 83 cd/m^2. Contrast at 50%; brightness about 52%. My monitor lets me choose blackness level - it defaults to 50%.
    When I print the test image I linked to above, using Lightroom, with no adjustments, my technical output is as follows:
    Middle step wedge shows twelve disticnt steps. Whitest step is color of unprinted paper.
    It varies from paper to paper, but I can discerne at least the 252 step and on some papers 253 - telling me I have good highlight detail.
    On the black side I discerne 8 or 10, nothing lower. (That sounds like what you are reporting).
    Artistically I am very happy how my print looks - nice red strawberries, good flesh tones, etc.
    One my monitor, the on-screen image is almost identical to the print. I am surprised that you can see the 2 wedge step on screen at a very similar brightness.
    I also checked out this B&W test image:
    http://www.northlight-images.co.uk/article_pages/bw_printing/bw-test-image-2.html
    You are probably aware of this since you are printing with Print Studio Pro, but others may not be.
    You can print a series of test images:
    find the one that best suits your taste, enter the calibration values in PSP, and save them as a custom setting. Then, each time you want to print recall the setting.
    You can do a similar thing in Lightroom using the printer driver and User Templates.
    There would be some one-time trial and error to that approach.
    John Hoffman
    Conway, NH
    1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

  • After upgrading to Snow Leopard, Canon MX870 doesn't print text...just images

    After upgrading to Snow Leopard (yes I know I'm slow to upgrade) my Canon MX870 isn't printing text. It is printing images but the quality if horrendous because it's not printing the black ink.
    Here's what I've done so far
    Installed the latest drivers for Snow Leopard from Canon
    Cleaned the heads of the printer
    Added new ink to all cartridges
    Run printing tests (nozzle print patterns)...all good
    Reset my printers in the Print Fax Preferences and added in the printer again
    Numerous restarts
    Now I'm at a loss for what else to do. Does anyone have any other suggestions?
    BTW, printer is connected via USB not wireless.

    OK well I can see now that all of my files are present on the hard drive (mybook) only they are not showing up in aperture. It seems that there has been some sort of communication breakdown between the two.
    As I said several files are missing and or corrupt in my aperture library. I'm wondering if there is a way to rebuild the library without using the vault technique? Does this make sense to anyone?
    I was able to go into finder - mybook - aperture library - show contents and see that all my raw files at least are there. Now I just need to get aperture to recognize them.
    Any help is greatly appreciated!
    Chris

  • Canon Pixma MG6120 Wireless printer - can't get to work with AirportExtreme

    Canon Pixma MG6120 Wireless printer - can't install mg6100swin104ejs.exe 64 bit wirelss driver on Windows 7 64bit when printer is registered to 10.0.1.X Airport Extreme. Even if I enable Advanced Port Mapping, Printer Sharing the Canon software doesn't recognize the printer if it is registered wirelessly to the Airport Extreme. Canon senior tech support and Apple senior tech support don't know how to help. Any advice for someone who was able to get a Canon Pixma Printer to work with their Airport Extreme from a Windows 7 64bit PC also connected to 10.0.1.X subnet? Your advice is greatly appreciated. The printer once online is pingable at 10.0.1.9 and I can see SD cards and browse photo's just can't get the Canon software to wirelessly activate/install.

    To print from an iPAD using the Lexmark S300 series,you need to download the LexPrint app from this link: LexPrint
    Hope this helps.

  • Adobe Acrobat NI Pro doesn't recognize my wireless scanner, a Canon MG5520, but it prints from the same MG5520. This is ridiculous!

    Adobe Acrobat NI Pro doesn't recognize my wireless scanner, a Canon MG5520, but it prints from the same MG5520. This is ridiculous!

    I just used the "Quick Menu" in Adobe Acrobat XI Pro after wasting hours several days when the SSID and Network key/password were already activated and the Adobe software claimed no scanner was available. . These Adobe user manuals are next to useless. Now I'm still dealing with this problem: "Save As was unable to find tables in the document No file was created." (i.e., from the pdf file I created using NI). Well it's obvious there are tables in the pdf, but so far I haven't been able to get a result to determine the intrinsic accuracy of Adobe's pdf to Excel capability.

  • I have a problem connecting  a canon Pro-100 injet printer to my iMac oS Mavericks.

    I have purchased a Canon Pro-100 inkjet printer which I am trying to connect to my printer. The software on the disc was not compatible with OS Mavericks so Canon sent me the updated software. Still won't work. I get an air message which I have sent to Canon. They say it is an Apple problem which has occurred a lot recently. Aplle online chat support could not help. Has anyone else had this problem. I've got an expensive printer I can't use.

    I know I have to give up on the printer and scanner- but I am going to try to find something to keep my tablet going for awhile.
    Are you actually reading the responses that people are giving you?
    1. Your printer will work with Gutenprint support, possibly will work with 10.9 drivers.
    2. Epson has a scanner Yosemite driver for your scanner.
    3. And Wacom has a driver for your tablet.
    You have no reason to be that miserable, all things considered.

  • Canon MP600 and Bluetoothe printing Help!!

    I purchased my canon MP600 printer from the apple store here in Palo Alto and I ordered the BU-20 bluetooth adapter made by Canon.
    I can print to the printer using the adapter but it is VERY slow. I ave installed latest drivers from Canon's sight and have followed all trouble shooting steps.
    My printer is only 4 feet away from my Mac Pro with nothing in beetween it and the printer.

    I went the cheap route and purchased the iogear GBU-221 bluetooth adapter for $29.99 and it works like a charm anywhere in my townhome. Through walls, upstairs/donwstairs, and it prints quickly (10sec). Not sure why you'd have problems unless there's interference coming from neighbors or any other external factor. I'd return canon's adapter and try another one?

  • I upgraded to 10.9.2 and now my Canon MX870 won't print.  Their driver site only listed drivers for 10.6.  How do I make this work?

    I upgraded to 10.9.2 and now my Canon MX870 won't print.  Their driver site only listed drivers for 10.6.  How do I make this work?

    I just looked at the Canon site and it has Mavericks drivers.
    http://www.usa.canon.com/cusa/macosx_lion/multifunction_printers/pixma_mx_series /pixma_mx870?selectedName=DriversAndSoftware

  • Is it possible with a Canon MP 270 to print wirelessly?

    Is it possible with a Canon MP 270 to print wirelessly?

    Do I need an AirPort System or is my Router sufficient?

Maybe you are looking for