Canon LBP3100B Not working since installing a wireless modem

My Mac will not print to my printer even though the printer appears in the printer list and the print queue shows a job "printing". The printer utility thinks no printer has been installed. The printer doesn't make any noise and nothing happens. I have tried resetting the printers (deleting all printers). I have reinstalled the software and printer several times, but still no joy. Canon have supplied me with a pixma ip4700 in the meantime, and that works fine. They have tried to duplicate my problem (on a Mac using my OS) without success. Can anyone help?
Thanks

Mandl7 wrote:
I have noticed that although the first time I added the printer there was an icon at the top of the Add Printer window saying "More Printers" this doesn't appear any more.
With the CAPT driver installed, the More Printers button takes some time to appear in the bottom left corner of the Default Add Printer view.
If this More Printers button does not appear after several seconds then something may have gone wrong with the CAPT driver re-installation (assuming you did install the CAPT v3.10 driver after deleting the CAPT folder). In this case I would run the CAPT installer again.
Also I can't add via the More Printers button as when I do that the printer does not appear in the list of printers after I click on the driver that way.
Sorry, but I thought you said that the More Printers button is not appearing? If it is appearing and after you select it and then Canon USB (CUPS CAPT) from the top menu, the LBP3100 should be visible in this view if it is connected via USB to the Mac.
I can add the printer through the Print Using field by choosing Other and finding the PPD on the HD (Library - Printers - Canon - PPD's).However, although the printer then appears in the list, sending a print job doesn't wake up the printer, it just adds to the print queue.
This would be an expected result as you cannot add the CAPT printer using this method.
Also when I look up the Printer Utility under Printer Setup in the Print Queue. It says there are no registered printers and status monitor will be terminated.
Again, if the printer was added by selecting the PPD via the Other menu then the CAPT print monitor will not function correctly. So I suggest you delete this newly created printer queue and select to add the printer again by selecting More Printers when it appears. I just tested how long it takes and it was about 5 seconds before I saw More Printers. Then when I did select it I could see Canon USB (CUPS CAPT) and Canon IP (CUPS CAPT) in the top drop menu.
If you can select Canon USB (CUPS CAPT) at this point but then you don't see the LBP3100B in the bottom window then it may be worth you trying another USB cable.

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Message was edited by: yhart

Canon LBP3100B Not working since installing a wireless modem

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