Canon Lide 35 No Longer works in Snow Leopard

Here some more specific results on what happens when you try to scan with the Lide 35 in Snow Leopard.
1) The ONLY choice is to use image capture. Canon software doesn't work
2) Detect Multiple images is completely broken
3) The image size is super small. )i e, the dimensions settings don't work right
4) You have to increase the resolution to 600 to 1200 in order to "fool" Image Capture into scanning at the proper size
5) As soon as you select Ovweview a second time, it stops working and gives you a blank scan. You have to log out and back in to get it working.
6) The only "workaround" I've found is to scan the same dimensions every time at 1200 dpi and edit and save the photo in another app.
I realize the Canon Lide 35 is an older scanner, but please Apple, none of us want to buy a new scanner just because we upgraded to Snow Leopard.
I've spend an hour on the phone with Canon who tried to be very helpful. This happens on all my Snow Leopard Macs (I have three) and it seems clear that this is an Apple issue.

Hi Tee,
I can confirm what you are saying. I am running MacOS 10.6.2 on MacBook Pro and when I was trying to use my Canon LiDE 35 after installing "lide35osx7721en.dmg" and also "cstbosx5013ej4.dmg" I am still getting the error message "driver not found". The same Canon LiDE 35 still works beautifully with my PowerPC G4 under 10.4.11. - I am not sure whether there is any other software? The only oddity when installing those files I noticed was that "CNQL1208_ClassicNotSeize.kext" would not load...
I have no solution to offer at this stage other than using the old Apple... Anybody any ideas??

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My XP printer no longer works with snow leopard over the network

My XP networked printer (Samsung 4200) no longer works with snow leopard after Mac update. Printer hooked up to XP and can access it through network.
When I print it requests that I to authenticate the printer with a user name and password but it's not password protected. I don't have a password, but I tried all the usuals anyways.
It worked fine a couple days ago, and I've tried everything since. I've reset my printers, turned off both computers. Plugged the printer directly into the Mac - didn't work at first but downloaded a new driver Splix - 2 (Samsung doesn't make an OS X driver for this printer) and got it working. Reinstalled Bonjour on the PC, which can't even see a printer now. Any help would be hugely appreciated.
THanks in advance.

helpthismacuser wrote:
When I print it requests that I to authenticate the printer with a user name and password but it's not password protected. I don't have a password, but I tried all the usuals anyways.
Connecting from a Mac to Windows is password protected. If you tried to connect to a shared folder on Windows you would also be prompted to enter your Windows credentials. So when you do print next time, enter your Windows user details and password. If XP has no password then set one - it is bad practise to have a Windows computer without a password. And updates to Mac OS X expect you to have one set in the Windows computer.
If for some reason you don't want to set a password in XP then enable the Guest account and you can use this on the Mac when you get the prompt (either select Guest or type it in).

App Store Pages no longer works on Snow Leopard after upgrade

I bought Pages (and Numbers and Keynote) from the App Store last summer. I have been using it on Snow Leopard (10.6.8) with no problems up until a few weeks ago. Since then I must have told the App Store application to update all applications with updates (though I don't particularly remember doing that), and now when I attempt to open Pages I get a dialog box saying "You can't use this version of the application Pages.app with this version of Mac OS X. You have Mac OS X 10.6.8. The application requires Mac OS X 10.7.4". This is outrageous. How can a routine update of a App Store app stop it from working without any kind of warning? How do I revert to a version that will work on Snow Leopard? Don't just tell me that Pages isn't supported on Snow Leopard, because the version I bought last summer has been working just fine. Am I supposed to Google through pages and pages of information looking for warnings before I upgrade each application before updating? (I also own Aperture.) And what if I make a mistake and accidentally upgrade to a version that no longer works?

Which version of Pages 09 do you have? You don't need higher version than 4.0.4 on Snow Leopatd. Here you can download the iWork 9.0.4 update.

Canon Printer CLC 3200 not working under Snow Leopard

After installing Snow Leopard printing on Canon CLC 3200 is no longer possible.
Even after updating to 10.6.1, reinstalling the printer and checking all TCP/IP settings, printing is still not possible. The contact to the printer is there, but the printer is stopped and cannot be activated.
Apple Support has no solution for it. You have to wait for an updated printer driver from Canon.
If you are working with Canon CLC3200 don't update your Mac to Snow Leopard!!!
Best, Andrea

Here is a solution working for the Canon CLC 3200:
Chose LPD protocol and enter "print" for the queue name.
Worked for us – hope it does for you, too!

QuicktimeMPEG2 plug-in no longer working with Snow Leopard

I have been using the QuicktimeMPEG2 plug-in for many years. However upon my finally upgrading to Snow Leopard earlier this year I've lost that functionality. The Quicktime Player no longer recognises the plug-in although I dutifully kept a copy of the QuicktimeMPEG2.component file from the Leopard installation, and reinstalled this into the 'system/library/Quicktime' folder.
I've also tried re-installing it from the original purchased DMG container but the installer produces an error indicating "A newer version of this software already exists on this disk.". This latter exercise undertaken after I had removed the manually installed QuicktimeMPEG2.component file.
The version title of the plug-in file I have is:
"QuickTimeMPEG2.qtx 6.4 Copyright Apple Computer, Inc. 1989-2003"
Though I note the file 'kind' is titled "Component (PowerPC)".
Can anyone advise what might the cause of my problem?

Seems to me that there was an issue like this when Apple came out with the new QuickTime Player v10 which is in your Applications folder and the default quicktime player program on your system.
There might be another version - Quicktime Player 7 in your Applications/Utilities folder for compatibility with older plugins, etc. You could try launching it and see if your plugin works in that version.

No longer works with Snow Leopard?

I just bought Keynote a little over two weeks ago, which I am running on my Snow Leopard-equipped iMac. I planned on buying Pages today, but due to the update, it now requires Lion.
I can understand that a bleeding-edge application might be restricted to 10.7, but it seems a bit ridiculous that such a basic utilitarian program would only be allowed to work on the very most recent OS.
Is there any way of getting the previous version at all?

I am also facing this situation with a 2007 2 GHz Intel Core 2 Duo Mac Mini that is running OS 10.7.4 Lion, which is not upgradable to Mountain Lion because it requires 64 bit processsing, while the Mini is limited to 32 bit. Why is Pages suddenly crippled? I've never seen anything like this. Somehow, Pages was upgraded to 4.2 and now it no longer runs even though I have upgraded to your last latest OS before Mountain Lion. What gives, Apple? I've spent thousands on your products over the years, from an Apple IIgs, IIci, Mac 6100, 7100, iMac, and on through my two iPad and five iPhones. We customers deserve an explanation, not the silent treatment. Fix this.

NO longer working since Snow Leopard

We have not had our Airport Express very long but it was working fine
Since the Snow Leopard update it is no longer seen by the Airport Utility or by iTunes
This is pointless - why have an Apple device which cannot be found by an Apple computer?
Does anyone know how I can fix it?
(I have searched for the AEx and unplugged it all with NO SUCCESS)

This is happening to me as well, Keith.
Airport Utility can not discover the Airport Express. I've reinstalled AU, as well as pulling the Airport Express from power and plugging it back in. I have not "reset" it yet, as I'm hoping there is a solution without having to lose all my Wifi settings.
Anyone got an answer?

Drag and Drop export of vcards to Mail no longer works in Snow Leopard

In 10.5, you could drag a vcard from the Address Book application, drop it on the Mail icon on the dock, and the vcard would be automatically attached to a new mail message. This no longer works in 10.6. Tested on a G4 iMac running Leopard and a Mac Pro on Snow Leopard. Kind of a bummer, as I used to send new contacts to business partners all the time this way.

There have been other reports of drag and drop to the icon not working like it did/should.
I imagine rewriting it for Docksposé caused a lot of code changes. Hopefully, they will fix the things that have fallen through the cracks.
I forgot to mention the only workaround I can find is to create the new message first, and then use Docksposé to drop the vCards onto the new message.
Message was edited by: Barney-15E

HP Scanner No Longer Works with Snow Leopard

Hi:
I just upgraded to Snow Leopard (OS 10.6.1). I have an HP DeskJet F4280 All-In-One. It used to work great under 10.5.x, but now it will print fine but not scan.
*If I* launch HP Device Manager, and double-click “Scan Picture”, “HP Scan Pro” window opens, but I get the following error: “Sorry, scanner could not be initialized (Scanner not found.)”.
*If I* press the hardware “Scan” button on the top of the unit itself, the power light blinks rapidly for about 10 seconds, then reverts to its normal state, and nothing else happens.
*If I* launch “Image Capture” 6.0(424) I get this error: “No camera or scanner connected”.
*If I* follow the path, System Preferences>Print & Fax>Scan a window opens that reads “HP Deskjet F4200 series” and I click on “Scanner”, but it says “No scanner selected”.
However, “System Profiler” lists “Deskjet F4200 series” under USB High-Speed Bus, and, as already mentioned, the printer works fine.
Any advice to get my scan function enabled again would be most gratefully appreciated. Thank you!

Doug,
Looks like HP just came out with new drivers today for this printer and HP Scan Pro is back for this and a few other models.
It is going to be very hard to figure out which ones are going to have the Scan Pro and which ones it will work on.
For me, I can no longer follow HP directions on deleting the Hp Device Manager and Scan Pro according to their document.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01846935&cc=us&dlc=en&lc=en &jumpid=regR1002USEN
This is getting far too confusing for me and HP printers...
The Scan Pro for many models still does not work but now some of the new ones do...
Listen the HP Architect as he has the best info. Not even HP's website is as up to date...
Good luck everyone with HP printers...

Printing Password NO LONGER WORKS with Snow Leopard!

Ive searched this forum and most people have the opposite problem I do. They want to disable password requests when printing, but I want them!
With Leopard, I was able to set up our networked color printer on every mac and students who logged in with their Active Directory accounts would then try to print but fail because they weren't part of the user group that were allowed to print to our color printer. When the password screen showed up, all I had to do was type in my account name and password, and the student's work would print. This was perfect for our lab set-up so we could supervise printing.
However, with Snow Leopard, this feature no longer works. The password box pops up but it doesnt matter what name/password is inputted, anything will print. By anyone. Yikes. My IT is not too happy and Im trying to find a way to fix this.
I saw Kiraly's tip on using Server Admin tools but it didnt work for us. Error 14071 something.
Any help would be greatly appreciated.

It could be falling back to Kerberos authentication, where passwords aren't needed every time. I'd suggest telling your IT people to disable kerberos on the Windows Server. If Windows is allowing users to access services with the wrong username and password, then that bug needs to be sent to Windows as a security vulnerability.
Otherwise, if they narrow it down to a problem on the Mac side, tell them to submit a bug to Apple.

Some webcam drivers (Quicktime Components) no longer work in Snow Leopard

I have two webcams, both of which worked before the update to Snow Leopard, both of which no longer work.
They are recognised by their own utility applications and I can see the video, but the QuickTime components used to transport this video to other programs eg Skype, simply do not work.
Does anyone know why this is? Is there anything that can be done about it?
Is it something about QuickTime that got removed or changed in the update? Can this be rectified? Does it require the vendors of these webcams to rewrite their drivers (I can't see why they should)?
The webcams in question are:
Microsoft LifeCam VX-1000, previously working via a Sonix driver for the chipset it uses, that was modified to recognise the product ID of the device. Partially working with Macam.
Creative PD1000, previously working with the Macam component.
Macam works, just not the QuickTime component.
Any help at all would be greatly appreciated.

K T wrote:
Have you updated Skype to the snow leopard compatible version?
Yes. Nothing to do with Skype, although latest version of Skype has huge problems on it's own anyway.
Many plug-ins need to be updated, and I wouldn't be surprised if you had a codec involved that might need updating as well...
Well that does seem to be the case, although I can't see webcam manufacturers updating their legacy products' drivers just for SL.
Does it require the vendors of these webcams to rewrite their drivers (I can't see why they should)?
You don't? Do you know about the 64-bit capabilities that are now part of Snow Leopard?
Uh, yes, but surely 32-bit plugins still work? System Preferences does just fine with 32-bit preference panes.. surely they wouldn't just yank out support for hundreds of old webcams without saying anything?
I'd really like to get Apple's official take on what's going on here. in the Macam forums, soo many people are reporting broken webcams under Snow Leopard.

Canon 5600f scanner doesn't work with Snow Leopard

Please someone help - I made the mistake of upgrading to snow leopard. My new Canon 5600f scanner now does not work. Pop up says it has wrong driver. OK.. Downloaded EVERY Canon driver possible + the updated Navigator EX 2.0 software. Note I HAVE downloaded these files, specifically for this model of scanner, specifically for snow leopard: http://software.canon-europe.com/products/0010652.asp. I have rebooted the mac about 4 times. Please, what am i doing wrong?!

Pahu,
I too upgraded to Snow Leopard last night and have been having trouble with my 5600F all day. I'm glad I can still use the scanner in the Image Capture tool, but I would like to use the MP Navigator EX as well. I downloaded:
Scanner Driver 14.8.2
ICA Driver 1.1.1
ver Solution Menu 1.4.0
MP Navigator EX 2.0.4
MP Navigator EX 2.0 Opener
and On Screen Help 1.10
The download area for the MP Navigator EX 2.0 Opener reads "In Mac OS X 10.6, you will need to set up MP Navigator EX 2.0 Opener with Image Capture before scanning using the Operation Panel or Scanner Buttons on the machine."
I'm having trouble setting up the opener in Image Capture. The scanner still scans beautifully through Image Capture, I would just like full functionality back. Any suggestions? Thanks!
Tangor

Canon pixma IP4000R will not work with Snow Leopard

After upgrading to Snow Leopard, my Canon IP4000r printer will not work. I have tried both the Canon Printer Drivers 2.3 (my printer is listed) from Apple and the latest printer driver from Canon. There are multiple problems ... the first thing I noticed is that not all of the printer options are available on the print dialog. When I tried to print, I got "fatal::internal error -9660."
It looks like both drivers I've tried so far are CUPS (which is probably why all of the printer options are not supported).
Anyone have any ideas? Other than buying a new printer ...
nojp.co.canon.bj.print.PrintSettings.BJThrougoutPage..b. media=na-letter PaperInfoIsSuggested..b. pserrorhandler-requested=standard sides=one-sided job-uuid=urn:uuid:f3c1ff27-c401-385e-4a60-d6659c8dcfff job-originating-host-name=localhost time-at-creation=1289542148 time-at-processing=1289542149 job-impressions=1 com.apple.print.PrintSettings.PMTotalSidesImaged..n.=1 com.apple.print.PrintSettings.PMTotalBeginPages..n.=1 Duplex=None PageSize=na-letter"
D [12/Nov/2010:00:09:10 -0600] [Job 5] argv[6]="/private/var/spool/cups/d00005-001"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[0]="<CFProcessPath>"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[2]="CUPS_DATADIR=/usr/share/cups"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[7]="CUPS_SERVERROOT=/private/etc/cups"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[8]="CUPS_STATEDIR=/private/etc/cups"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[9]="HOME=/private/var/spool/cups/tmp"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[11]="[email protected]"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[12]="SOFTWARE=CUPS/1.4.5"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[13]="TMPDIR=/private/var/spool/cups/tmp"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[14]="USER=root"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[15]="CUPS_SERVER=/private/var/run/cupsd"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[16]="CUPS_ENCRYPTION=IfRequested"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[17]="IPP_PORT=631"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[18]="CHARSET=utf-8"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[19]="LANG=en_US.UTF-8"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[20]="APPLE_LANGUAGE=en-US"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[21]="PPD=/private/etc/cups/ppd/iP4000R_00_00_85_4f_d4_8e.ppd"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[22]="RIPMAXCACHE=8m"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[23]="CONTENT_TYPE=application/pdf"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[24]="DEVICE_URI=file:///dev/null"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[25]="PRINTER_INFO=iP4000R (00.00.85.4f.d4.8e)"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[26]="PRINTER_LOCATION="
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[27]="PRINTER=iP4000R_00_00_85_4f_d4_8e"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[28]="CUPS_FILETYPE=document"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[29]="FINALCONTENT_TYPE=printer/iP4000R__00_00_85_4f_d4_8e"
D [12/Nov/2010:00:09:10 -0600] [Job 5] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 4367)
D [12/Nov/2010:00:09:10 -0600] [Job 5] JobManager converting file: /private/var/spool/cups/d00005-001 (7 args)
D [12/Nov/2010:00:09:10 -0600] [Job 5] PrintJobMgr trying ppc architecture...
D [12/Nov/2010:00:09:10 -0600] [Job 5] JobManager converting file: /private/var/spool/cups/d00005-001 (7 args)
D [12/Nov/2010:00:09:10 -0600] [Job 5] fatal::internal error -9660
D [12/Nov/2010:00:09:10 -0600] [Job 5] End of messages
D [12/Nov/2010:00:09:10 -0600] [Job 5] printer-state=3(idle)
D [12/Nov/2010:00:09:10 -0600] [Job 5] printer-state-message="/System/Library/Printers/Libraries/PrintJobMgr/Contents/ MacOS/PrintJobMgr failed"
D [12/Nov/2010:00:09:10 -0600] [Job 5] printer-state-reasons=none

Liz Gensheimer wrote:
After upgrading to Snow Leopard, my Canon IP4000r printer will not work. I have tried both the Canon Printer Drivers 2.3 (my printer is listed) from Apple and the latest printer driver from Canon.
The driver version provided by Canon is v10.26.x while the update provided by Apple will increase the version to 10.30.3.0. The v10.26 and v10.30 drivers provide all the features that the previous v4.8.3 driver for OS X 10.5 and earlier provided. However the layout for these menus is definitely different.
Also, a lot of user who upgrade from a previous OS X may not realise that the default print dialog is in a minimised view. You need to press the disclosure triangle next to the printer name to get the expanded view.
When I tried to print, I got "fatal::internal error -9660."
I suggest you try a printer reset.
1. Open System Preferences > Print & Fax
2. Move your mouse over the Printers list
3. Hold down the Control button and click the mouse
4. Click "Reset printing system ..."
5. Restart your Mac
This will remove your iP4000R print queue but not the printer drivers. So you will only need to add the queue again.
It looks like both drivers I've tried so far are CUPS (which is probably why all of the printer options are not supported).
Yes they are both CUPS by name as they are both made by Canon. But this is not your issue. If you believe that a particular option is not available then please reply with what that is.

Network Accounts used on Lion computers no longer work with Snow Leopard computers.

I am having issues with my network users who have once used a computer with Lion on it joined to the network then going to use a Snow Leopard workstation and Google Chrome and Safari crash randomly either at the first 30 seconds or typing a space or backspace character.

I am also facing this situation with a 2007 2 GHz Intel Core 2 Duo Mac Mini that is running OS 10.7.4 Lion, which is not upgradable to Mountain Lion because it requires 64 bit processsing, while the Mini is limited to 32 bit. Why is Pages suddenly crippled? I've never seen anything like this. Somehow, Pages was upgraded to 4.2 and now it no longer runs even though I have upgraded to your last latest OS before Mountain Lion. What gives, Apple? I've spent thousands on your products over the years, from an Apple IIgs, IIci, Mac 6100, 7100, iMac, and on through my two iPad and five iPhones. We customers deserve an explanation, not the silent treatment. Fix this.

Isight no longer works after snow leopard upgrade

my isight no longer is available directly after snow leopard upgrade on my macbook black. Anyone else with the same problem? The isight does not show up in 'about this mac' under USB and I tried resetting SMC and PRAM.

Hi,
In Leopard there was an App called iSight Update app that was in Hard Drive/System/Library/Core Services
This does not seem to be there in Snow Leopard.
An issue with some computers with the camera was that in System Preferences > Displays the Colours needed to be set to Millions.
Also check the Hard Drive/System/Library/Extensions folder and see that you have the Apple_iSight.kext (this is likely to handle the Internal iSights as well).
One last thing.
Some Web sites can make use of the camera using Flash.
If that tab is still open the Browser may have use of the camera.
It sounds like you have done computer restarts and this will not be the case unless the browser is set to go back to that page.
7:26 PM Sunday; August 30, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Canon Lide 35 No Longer works in Snow Leopard

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