Canon MF4270 Scanning Function only works once

After my upgrading to 8.1 my canon MF4270 scanning function will only work one time when it is installed. Any subsequent boot (cold or warm) and it fails to work. The software (canon toolbox or windows scan) will just hang indefinitely. Sometimes
I get an error msg, sometimes I do not.
1. Have the latest driver from the Canon website
2. Tried reinstalling the driver several times
3. Tried the Windows scan utility
4. Tried different USB ports.
5. When I do get an error msg it is usually a "USB device is not recognized"
6. In Device Manager>Universal Serial Bus controllers>Unknown USB Device (Device Descriptor Request Failed
7. When I call up the properties for the yellow triangled usb device, event tab in the scrollable window:
Device USB\VID_0000&PID_0002\5&e658374&0&9 was configured.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 6.3.9600.16442
Driver Provider: Microsoft
Driver Section: BADDEVICE.Dev.NT
Driver Rank: 0xFF0000
Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: false
8. Also received a "
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed."
9. Canon tech support stated it was an MS WIA service issue and not there problem.
10. Also tried compatibility routine.
We run a paperless office so this is pretty huge. Need your expertise.
Thank You!
* * * UPDATE: The above discussion was with the MFC4270 fully powered or in energy savings mode and PC fully powered. Any reboot of the PC would result in no scanner. Tried turning off the MFC, reboot the PC, then turn on the scanner, and
the scanner worked just fine. A subsequent reboot with MFC remaining on would fail the scanner. Any reboot with MFC off, then turned on after booting would work.
So something amiss with driver and/or USB.

Hi,
Code 43 means that a device driver notified the operating system that the device failed, this circumstance can occur if the device hardware fails or if the device driver fails.
To resolve this problem, take the following steps:
1. To open Device Manager, click Start, click Search programs and files, and then type Device Manager. A list of available matching items appears above the search box; click Device Manager.
2. Locate the malfunctioning device in the list of devices, right-click the device, and then click Uninstall. When a warning message appears that you are uninstalling a device from your system, click OK. Device manager uninstalls the device.
3. Right-click your computer name in Device Manager and click Scan for hardware changes. Device manager scans your system and automatically reinstalls your device.
4. Right-click the device and click Properties. On the General tab of the device Properties dialog box, in Device status, you should see the message This device is working properly.
For more troubleshooting steps you can find it here:
http://technet.microsoft.com/en-us/library/cc725873(v=ws.10).aspx
Regards
Wade Liu
TechNet Community Support

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MF4270 Scanning Function not working on subsequent boots, MF left on.

After my building a new PC with Windows 8.1, my Canon MF4270 (which worked fine with Win 7 Ultimate) scanning function will only work:
1.When the driver is first installed. Any subsequent boot (cold or warm) and it fails to work if the MF is left on. The software (canon toolbox or windows scan) will just hang indefinitely.
2.If the MF is powered down on PC boot and powered up after booting, the scanner WILL work. (Turning it off is not an option, other networked users need it on, nor is leaving the PC on)
3.Have the latest driver from the Canon website
4. Completely removed and reinstalled the driver several times
5. Tried the Windows scan utility
6. Tried different USB ports.
7. When I do get an error msg it is usually a "Cannot communicate with scanner"
8. In Device Manager>Universal Serial Bus controllers>Unknown USB Device (Device Descriptor Request Failed
9. When I call up the properties for the yellow triangled usb device in Device Manager, event tab in the scrollable window:
Device USB\VID_0000&PID_0002\5&e658374&0&9 was configured.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
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Device Updated: false
10. Also received a "
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed."
12. Also tried compatibility routine.
13. Microsoft site states MF is compatible with 8.1
We run a paperless office so this is pretty huge. Need your expertise.
Thank You!
Computer Info:
OS Drive: SAMSUNG MZ-7PD256BW R
Memory: 8Gx2 GSKILL F3-1600C9D-16GXM R
OS: WIN 8.1 PRO 64 BIT
Motherboard: GIGABYTE GA-Z97X-UD7 TH ATX R
CPU: INTEL CORE I7 4771 3.5G 8M R

Thank you for your reply woxofcavu.
Please follow the steps below and verify if you receive the same error:
1. Open the Windows desktop.
2. Right click on the MF Toolbox icon and click properties.
3. Click the Compatibility tab, then click "Change settings for all users".
4. Put a check next to "Run this program as an administrator", then click Apply and OK.
5. Click OK again on the properties screen.
The MF Toolbox should operate normally for scanning.
If the error persists, I recommend that you contact us at 1-800-OK-CANON (1-800-652-2666).
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Not grasping why the strcpy_s function only works once in this code

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Sorry for the long post!
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=================
B) NETWORK CONNECTION
1. Disconnect the USB and put the Ethernet network cable, and restart the printer.
2. Locate the printer's web page (I gave it astatic IP address in my Airport Express , namely 10.0.1.10)
     and open this web page on yourbrowser just to make sure that the printer is indeed reachable
    on the network.
3. Run the HP setup assistant again using the sudocommand above.
(a) On the first prompt of the the HP setupassistant, click "network".
      - If it detects the printer inthe printer's box, continue the installation as above.
       - For me, it did NOTdetect the printer on the network, so I entered the printer's IP address
          on my network,namely 10.0.1.10 . (Ithink you must click "create" to enter the printer's IP address).
          After this, Ijust followed the HP assistant instructions, till it declared that theinstallation is over.
          Important: Whenasked for a printer's name, give the printer
          a name that isdifferent from the one you gave it in the "USB" installation (in part(A) above).
4. The printer and scanner should work now.
    (use the HP Scan app that you put inthe dock as explained in Part (A)).
5. Optional: Remove the USB printer that waspreviously installed
by going to the Systems Preference, then Print andScan.

Spry Accordion only works once and doesn't redraw after content update

Hello,
I am constructing an Accordion via inner.HTML. I finally got this to work, HOWEVER, it will only execute correctly once. When I call "doSpryData" the first time all is well. When it gets called the second time, the "alerts" fire but the Accordion does not redraw itself and no data is displayed (function doSpryData below).
I would appreciate any ideas on what I'm doing wrong!!!!
Thanks and cheers!
function doSpryData(){
          alert("in spry data!");
          var thisWhat = document.getElementById("searchByWhat").value;
    var currentid = document.getElementById("thisid").value;
          var myStr = "";
          var Acc1 = "";
          Mailings.url = "GetXML1.asp?what="+thisWhat+"&thisid="+currentid;
          Mailings.loadData();
          Mailings1.url = "GetXML2.asp?what="+thisWhat+"&thisid="+currentid;
          Mailings1.loadData();
          if ((thisWhat =="1") || (thisWhat =="2")){
          myStr += "<div id='example1Region' spry:region='Mailings1' >";
                    myStr += "<div id='Acc1' class='Accordion' tabindex='0'>";
                              myStr += "<div id='Panel1' class='AccordionPanel'>";
                                        myStr += "<div class='AccordionPanelTab'>{CompanyName} - Info</div>";
                                        myStr += "<div class='AccordionPanelContent'>{CO_Address1}<br>{CO_Address2}<br>{CO_City} <br>{CO_Country}</div></div>";
                    myStr += "<div class='AccordionPanel'>";
                              myStr += "<div class='AccordionPanelTab'>{CompanyName} - Trainees</div>";
                              myStr += "<div class='AccordionPanelContent'>";
                              myStr += "<table width='969' id='MyResults1' border='0' cellspacing='2' cellpadding='2' >";
             myStr += "<tr id='thead' height='25' bgcolor='#FFFFFF' '>";
             myStr += "<th width='20'   class='contactinfo'>Edit</th>";
            myStr += "<th width='20' class='contactinfo' align='center'>Select</th>";
             myStr += "<th width='170' class='contactinfo' spry:sort='TraineeLastName'>Trainee</th>";
          myStr += "<th width='160' class='contactinfo' align='center'>Title</th>";
             myStr += "<th width='160' class='contactinfo'>Phone</th>";
             myStr += "<th width='250' class='contactinfo'>Email </th>";
             myStr += "<th width='95' class='contactinfo'>Internal Code </th>";
             myStr += "<th width='30' class='contactinfo'>Active</th></tr>";
          myStr += "<tr><td style='padding-bottom:20px;'></td></tr>";
          myStr += "<table class='scrollTable' border='1' cellspacing='2' cellpadding='2' >"
           myStr += "<tr spry:repeat='Mailings1' spry:setrow='Mailings1' spry:hover='hover' spry:even='even' spry:odd='odd'>";
            myStr += "<td width='23' align='center'><input name='SelectedProspect' id='SelectedProspect' type='radio' onclick = 'OpeniFrameURL('EditCandidateForm.asp?pid='+{CKeyNew}, 600,800); return false;'></td>";
            myStr += "<td width='23' class='detail' align='center'><input type='checkbox' name='SelectedOne' id='SelectedOne' value='{CKeyNew}'/></td>";
            myStr += "<td width='180'class='detail'>{TraineeLastName}, {TraineeFirstName}</td>";
             myStr += "<td width='165'class='detail'>{JobTitle}</td>";
             myStr += "<td width='160'align='center' class='detail'>{TR_CellPhone} / {TraineePhoneNumber}</td>";
            myStr += "<td width='250'class='detail'>{TraineeEmail}</td>";
            myStr += "<td width='105' class='detail'>{InternalCode}</td>";
            myStr += "<td width='30' class='detail'>{TraineeActive}</td>";
            myStr += "</tr>";
            myStr += "</table></table>";
                              myStr += "</div></div>";
          myStr += "</div></div><scr"+"ipt type='text/javascript'>var Acc1 = new Spry.Widget.Accordion('Acc1');Spry.Data.initRegions('example1Region');</"+"script>";
          alert(myStr);
          var div = document.getElementById("mainContent");
   div.innerHTML = myStr;
   var x = div.getElementsByTagName("script");
   for(var i=0;i<x.length;i++)
       eval(x[i].text);
var observer = { onPostUpdate: function(notifier, data) { alert("post update!");var Acc1 = new Spry.Widget.Accordion('Acc1'); } };
Spry.Data.Region.addObserver("example1Region", observer);
/*Spry.Data.initRegions("example1Region");
Spry.Data.updateAllRegions();*/

Hello to all,
I have spent HOURS trying to figure this out....
I know the above code is messy, but it does correctly do the accordions via innerHTML. I have a dropdown on my page and when the user changes the input there, I call "doSpryData" and it is supposed to 1) reload XMLDataSet and 2) redraw the Accordion (I would like to have different data displayed on the same page depending on what user selects). For some reason, it will not redraw the accordion and show the data after it has been done once.
I am really desperate so any ideas would be much appreciated!
Cheers,

Java script button only works once?

I am a novice with JavaScript, but Edge Animate seems like it might be a tool that I can work with. I have created pages using symbols with simple in/out slide animations using JavaScript. They are triggered on the buttons with the following code:
sym.stop(4000);
var current = sym.getVariable("current");
if (current != "") {
sym.getSymbol(current).play("out");
sym.getSymbol("testimPg").play("in");
sym.setVariable("current", "testimPg");
The stage action for compositionready is this;
sym.setVariable("current", "baseAnim");
every page works fine except my testimonial page (testimPg)
The animations work fine for all the other buttons but on the testimonial page it only fire correctly once!?
If you click on other pages and then go back to the testimonial button, it no longer functions properly —the symbol is no longer visible when the testimonial button is clicked!?
Can anybody figure out why this is happening.
here is a link to the page:
http://whelanartdesign.com/web/WhelartDesign0714v4.html
Any help would be grateful
thanks

Thanks for the reply kglad. I've deleted all the button layers in every scenes and created a button layer from frame 1 until the last frame, but I still got this output here that I don't really understand what it means.

Why does search engine drop down menu only works once?

I'm quite happy with the new Safari 4 (first time user) but I'm frustrated by only being able to select once with my mouse from the 'Recent Searches' drop down window.
Let me explain. After I launch Safari 4, I'm able to use my mouse and select one of the recent searches in the drop down menu in the normal fashion - go to an item on the menu and press the LH mouse button.
However, after I've done this once, I can't do it again. When I select an item from the list and click my LH mouse button, the search window goes blank. The previous Google search results stay the same. If I highlight an item from the drop down menu and press the Enter key on the keyboard, it works fine. A mystery!
The funny part is that it works fine on my other laptop.
I've unistalled and reinstalled twice but with no success. When I do reinstall, my previous preferences/settings are still there. Where's the preference file so I can delete it? Don't know, but this might help my problem.
Anyone else seen this problem?
Regards
John

Hi mach37, can you delete the Vosteran search engine by highlighting it on the Search panel of the Options dialog and using the Remove button?
''If it comes back:'' I would suspect a bad add-on. Here's my suggested procedure for tracking down and cleaning those up:
(1) Open the Windows '''Control Panel''', Uninstall a Program (on XP: Add/Remove Programs). After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.
(2) Open Firefox's '''Add-ons page''' using either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click '''Plugins'''. Set nonessential and unrecognized plugins to "Never Activate".
In the left column, click '''Extensions'''. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions.
Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Any improvement?
(3) You can search for remaining issues with the '''scanning/cleaning tools''' listed in our support article: [[Troubleshoot Firefox issues caused by malware]]. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.
Success?

Canon MF4270 Scanning Function only works once

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