Canon MF4370 network printing fails after 10.6 upgrade

Have been using a Canon MF4370dn printer for the past year with a desktop PC, notebook PC and two MacBook Pro. Printer was connected via Ethernet cable to our AT&T wireless router. MacBook Pro running 10.5.x was able to print via AirPort WiFi just fine. After upgrading to 10.6 and replacing the router with an Airport Express I discovered both MacBooks are no longer able to print via the network. I have tried several solutions posted on this board for various Canon UFRII printer problems, but nothing is working.
Here are some relevant setup and diagnostic details:
* Mac OS X 10.6.5
* Firewall is turned off
* Canon UFR II v2.20 driver (followed prior version uninstall procedure from manual multiple times)
* Added printer first via Bonjour, then via IP address and LPD
* Able to access printer management interface via web browser
* Able to print from desktop PC via Ethernet cable and from laptop PC via WiFi
* Able to print from MacBook Pro connected via USB. UFRII print monitor gives error "Cannot monitor this printer with the current connection."
* Unable to print from two MacBook Pros connected either via Ethernet cable or Airport WiFi. Print command returns 10322 error "Cannot communicate with the printer" and UFRII print monitor gives error "Printer not responding."
I would appreciate any additional ideas!
Thanks in advance.

Hello and welcome to Apple Discussions.
First of all I would like to complement you on the work you have done so far. Under most situations I would have expected you to resolve your issue with all that you have done.
The clue for getting this to work is the UFR2 Printmonitor. Once it can communicate with the MF then the driver will function.
From your information I believe that the UFR2 Printmonitor could be still looking for the previous setup when the MF was connected via the AT&T router. When you manually delete the UFR2 driver including "UFR2.BG.plist" this does not work correctly when the service is still running. You will see the 'UFR II Backgrounder' service via Activity Monitor.
So I suggest that you open the UFRII Printmonitor and then click on the Printer menu. You may see the MF4370dn with a USB icon next to it from the previous USB connection. And it should also show the MF4370dn with a network icon next to it. What you want to do is update this network 'link' to the current network connection and that can be done by pressing 'Search for Printer'. Nothing will be visible on the display when this completes so leave it a couple of seconds and then open the UFRII Printmonitor > Printer menu again. If you now select the MF4370dn entry shown with a network icon this should now show a connection to the printer rather than a not responding error. If this does work then you can exit Printmonitor and try printing.
If it still fails to print then delete the MF printer queue and manually remove the UFR2 driver files again, this time adding the extra step of Force Quitting the UFRII Backgrounder service via Activity Monitor. Then restart the Mac and run the v2.20 UFR2 installer again and then add the printer via LPD.
See how that goes and reply if needed.

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Canon MF4370 network printing problem version 10.7.1

Here are some relevant setup and diagnostic details:
* Mac OS X 10.7.1
* Firewall is turned off
* Canon UFR II v2.27 driver
* Added printer via Bonjour
* Able to print from desktop PC via Ethernet cable and from laptop PC via WiFi
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What can I do?
This is the first time I am using a Mac, please be detailed (like speaking to a 6 year old) if you do have suggestions.
Thanks in advance.

Hello and welcome to Apple Discussions.
First of all I would like to complement you on the work you have done so far. Under most situations I would have expected you to resolve your issue with all that you have done.
The clue for getting this to work is the UFR2 Printmonitor. Once it can communicate with the MF then the driver will function.
From your information I believe that the UFR2 Printmonitor could be still looking for the previous setup when the MF was connected via the AT&T router. When you manually delete the UFR2 driver including "UFR2.BG.plist" this does not work correctly when the service is still running. You will see the 'UFR II Backgrounder' service via Activity Monitor.
So I suggest that you open the UFRII Printmonitor and then click on the Printer menu. You may see the MF4370dn with a USB icon next to it from the previous USB connection. And it should also show the MF4370dn with a network icon next to it. What you want to do is update this network 'link' to the current network connection and that can be done by pressing 'Search for Printer'. Nothing will be visible on the display when this completes so leave it a couple of seconds and then open the UFRII Printmonitor > Printer menu again. If you now select the MF4370dn entry shown with a network icon this should now show a connection to the printer rather than a not responding error. If this does work then you can exit Printmonitor and try printing.
If it still fails to print then delete the MF printer queue and manually remove the UFR2 driver files again, this time adding the extra step of Force Quitting the UFRII Backgrounder service via Activity Monitor. Then restart the Mac and run the v2.20 UFR2 installer again and then add the printer via LPD.
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Under Leopard Printer and Scanner are working fine even the scan to Mac on the printer directly.
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Message was edited by: Nicolas Scheffer

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