Canon MP620 Printing, Scanning, FireWall blocking

After updating to 10.6.7, my Macbook Pro was prompting to allow the networked "MP620" inbound access through the firewall. It did this every time that I printed. The truth is that MP Navigator had had similar problems when I scanned for a while, but I do not scan that much, so it was just an annoyance.
I looked at the firewall and security settings, and all of the relevant software were set to allow incoming connections. I recreated the printer definition too, but none of that helped.
Finally, I went back into the firewall's advanced settings, and deleted any reference to Canon software, including MP Navigator, and then restarted and clicked "allow" when prompted for the by the Scan Utility and MP Navigator. That is the fix.
Some of the software, such as the Canon Printer Utility, never reappeared in the firewall list, making me suspect that the current version is signed, whereas an older version was not.
When software that is referenced in the firewall list is upgraded, it seems to be best to delete references to it out of the list and then reauthorize it.

I found the same solution when testing for the OP in this post. As we both have surmised, it appears that the new Canon printer driver set is signed and no longer needs to be listed as allowed applications. It would have been nice if this was mentioned with the driver update...

Similar Messages

Canon MP620 Printer drivers outdated with installation of OS X Snow Leopard

I have a 2009 iMac running OS X 10.6.4. I uploaded 10.6.4 in Feb, and I didn't realize at the time that I could print but not scan with my Canon mp620 (Printer/scanner.) When I used the Canon app "Solution Menu" to scan, I got an error message saying that there were no drivers for my printer/scanner. Following advice I found on the topic, I guessed that the original driver software was the problem, having come with the printer before OS 10.6. I followed PAHU's instructions:
1. Open System Preferences > Print & Fax
2. Move your mouse over the Printers list
3. Hold down the Control button and click the mouse (or right click if supported).
4. Click "Reset printing system ..."
5. Restart your Mac
This didn't solve the problem. Now I could neither print nor scan.
Then I went to Canon's online site (following DNC70's solution), but since I was working after hours, I couldn't very well contact customer support. Instead, I downloaded every MP620 driver listed on Canon's site that said compatible with OS 10.6. I now have about eight downloads. With that, I now find that I can scan and not print. I'm not sure what I've done.
Any advice? How do I straighten this out?
-Michael

Thanks Donald, that was it!
I knew it'd be something easy.. Now the thing I'd like to know is, how do I get rid of software that is useless to me? I'd really like not to have excess software installed, but I'm not confident that I can just go in and start trashing anything that looks like junk. (If you do that on a Windows computer, you set in motion a diabolical chain reaction that brings about the apocalypse.) I'm a pretty new Mac user. Is there an app that'll do this task?
Thanks again!
-Michael

Canon mp620 printer with no cd cannot install

A friend gave me his Canon mp620 printer. Unfortunatly he doesn't have the CD anymore and the software I downloaded isn't compleate for first time use. I anyone can help me please do as I've already spent hours trying to make this work.

You may be stuck as far as the scanning function is concerned. I haven't been able to locate a scanner driver. Can you ask the person who gave it to you to look for the software disc for it?
Edit: One more search led me to this page:
http://software.canon-europe.com/software/0034317.asp?model=
Maybe that one will do it for you? That's the version I'm using.
Don't ask me how to do wireless printing, though. I never figured that out.

Canon MP620 print driver does not work with Snow Leopard

Bought a Macbook & bundled Canon MP620 printer in Dec 08. Two days ago upgraded to Snow Leopard, and I can no longer print (the printer is not recognized), it only sees "Bonjour scanner" (the printer is a multi-function printer, copier, fax, scanner). Spent more than two hours with two different Apple tech support people over the phone; talked to Apple personnel in store. My printer is connected via Ethernet cable to a wireless modem, and I connect to the wireless modem via Airport. The phone tech person insisted that this printer is supported by Snow Leopard, but we reloaded the print driver from the Snow Leopard installation disk with no results. Finally my last resort, which worked, is to go to Radio Shack and get a cable that has a USB-A (printer) to USB-B (Mac) attachment. I was able to print. It is unacceptable for Apple to have this problem, as I went into the store four different times to discuss whether I should upgrade to Snow Leopard, and was told on every occasion that Snow Leopard will make everything run faster, more smoothy, etc. NOT! I want Apple to post a notice on their web site to a) confirm their print driver problems with Snow Leopard and b) to confirm WHEN new print drivers will be released.

Have a look at my last posting re Canon network printing.
http://discussions.apple.com/thread.jspa?threadID=2128186&tstart=0&messageID=100 97438#10097438
i got my MP980 working via Ethernet and wireless. The same procedure should work for your MP620.
Pahu

Canon MP620 printer scanner cannot be added as a device

I've been searching for and trying different solutions for over 5 hours now. I'm hoping someone can help me. This canon device should work similarly to the newer printer/scanners in this line. This device worked fine for me when connected directly to my iMac via USB. I recently upgraded to OS X 10.8 and connected the printer to an Airport Extreme so both PCs on our wireless network could access it. This worked fine, could print from both the Macbook Air and the iMac with no problems. Then I tried to scan something and went down the rabbit hole. Found that the printer was not properly connected to the wireless network, and I have been unable to re-run the wireless setup using the Canon IJ Network Tool. After numerous efforts of installing the original startup disk, restarting, restarting the printer, installing all new drivers and software from the Canon site, I'm now in a worse situation than when I started. Now the iMac doesn't see the printer at all.
I had cleared all devices in my efforts to reset and start over, but now I am unable to add the printer back to my printer queue. At this point it's connected directly from my printer to the PC, so there shouldn't be anything complicated here, but the PC doesn't see it. I'm completely stuck.
This thread had great information for my original problem, but by the time I found that thread, my efforts to fix it had made it worse and now I can't access the printer at all.
Please help! Best case scenario, I'd be able to use the printer/scanner on our wireless network. But at this point I'd be happy to just be able to use it with a direct USB connection to the PC. Right now it's an expensive door stop.

Okay. The first thing to check is what is currently set in the MP620. There is every chance that it is still correctly connected to your wirless network.
On the MP620, use the dial to select Settings then press OK.
Then rotate the dial to select Device Settings and press OK.
And then rotate the dial to select LAN settings and press OK.
One of the options in the list should be Confirm LAN settings. Select this and press OK.
The next thing you should see is wireless LAN setting list. Select this and press OK. This will show if the connection is active, the SSID (wireless network name) and the IP address it is using. Make a note of this IP address.
So is the MP620 still connected to the Extreme network?

Adding Canon MP620 printer to network after new router installed

Just changed routers in order to get fibreoptic. all devices easily connected apart from Canon printer. Have re-installed drivers and followed directions but laptop ( windows7) just can't detect the printer...?

This is device specific problem. Try to contact Canon directly for help
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
Otherwise I would disable firewall and analyze the nework communication. If there are any error messages or error IDs in Event log (or even bad installation yellow question marks in device manager), then follow the appropriate troubleshooting steps.
It is useful to provide as much information as you can do so we can suggest repair steps. Sometimes it is better to remove driver with driver installation package and then reinstall the driver. (Otherwise some remnants of old driver software may case problems.)
Also optional update may cause ghost printer installation on different IP address.
Hope that the IP address pool is not exhausted and Canon can obtain IP address. (Ping may or may not work.)
Regards
Milos

Wrt160N as a access point for Canon MP620 Printer

I have a desktop running XP. I am using comcast as my ISP. I have my printer attached to my Linksys wrt160N router via Ethernet. My desktop is also attached via ethernet. I also have a laptop attached to the router via wireless. How do I access the printer via the router from either the desktop or laptop? I had it configured properly in the past then lost my motherboard. Once the PC was rebuilt, I lost access.
Any suggestions would be appreciated!

I believe the changes should be made on the computer itself. The computers you have are configured to recognize the printer via usb connection. You need to configure the computer to recognize it via the network. What you can do is to reset the printer and run its setup CD on the computer again.

Trying to reload Canon MP620 printer but it will not install due to OS version. Tried to do custom download and it still will not print?

When I try to print it always says Communication error. Sometimes it will start printing then it will print the first few lines and stop. It is a wireless printer connection. We needed to reinstall after we upgraded our wireless router. Every time we try to install printer on Macbook Pro it says it can't due to OS version not supported. So what do we need to do to install the printer?

Okay loaded the latest print driver from the link supplied. The software will still not load it says "OS Version is not supported." So how do I determine what OS Version I need to have to install the printer. We have had the printer for a several years. The Macbook is only 1 yr old.

How do you setup a canon mp620 to print from a Macbook Pro?

How can i print from my MacBook Pro with a canon mp620 printer? I have the printer setup with a PC via USB and want to add the MacBook as a new computer and print wirelessly. I have tried the installation cd and updated drivers from canon website but it still wont work.

I have managed to get my working. Firstly, I googled the CUPS drivers for the printer and then downloaded those from canons website. I then went to print and scan in system preferences and noticed that the printer had appeared there. I believe it was those drivers that made the difference but i was fiddling for hours before that so i cant be 100% sure how i got it to work.

Canon MP620 won't print

I have a Canon MP620 printer that for some reason the drivers were missing one day and I was unable to find the discs for the printer. I was able to find them online again and it's able to scan but now it won't print anything.
I have it connected via USB to my MacBook Pro (running on 10.5.8) and when I try to print something, the printer queue appears and says that the job is processing and the same on the printer screen but nothing is being printed.
If anyone has some sort of solution, it would be much appreciated.

Solution Menu is just a front-end to the other Canon applications, such as MP Navigator and Easy Photo Print. Solution Menu does not do any of the printing. So, is it the Easy Photo Print application that you cannot print 4" x 6" photos with?
Canon released later versions of applications to be compatible with 10.6. If you are still using the Leopard versions of these applications from your upgrade then you will have download and install the later versions.
If you have the later versions but are still having problems, have you tried using iPhoto as an alternative to see if this will work printing 4" x 6" photos.
Pahu

My Canon MP620 just stopped printing text: it can print photos etc but when I send a word document (with a picture) it only prints the picture. Any ideas?

Hi Everyone:
I have a Canon MP620 printer connected directly into my Airport base station. So far it has worked perfectly - I can print any type of document over the network from my MacBook Pro.
Yesterday something weird happened. I have a resumé (as a word document) I was always printing but this time all that was printed was a photo and no text. I did a print preview and it looked fine. I converted to PDF and nothing was printed. I then created a brand new word document and again nothing was printed. I have no problem with images but for some strange reason no text can be printed. All that happens is that the paper goes through and comes out blank.
Any ideas?????
Thanks a lot in advace!

Hi,
Tried all the cleaning programmes and it still will not print...I am lost.

Canon MP620 Wireless Printer

I have changed wireless networks and upgraded to Snow Leopard on my IMac. As a result, I cannot print to my wireless Canon MP620 printer. I believe I have downloaded the necessary updated drivers and such from Canon but am getting the error "A communication error has occurred." Any suggestions?

Spinbaby,
Welcome to Apple Discussions.
Have you tried deleting/adding your printer in the Print & Fax preference pane?

Can't get Canon MP620 to work wirelessly with MacBook Pro or AirPort

I bought a Canon MP620 printer at the Apple Store. I specifically asked if it would work wirelessly with my MacBook Pro or AirPort Express since I read comments to the contrary on here. I was assured it would work without a problem and I wouldn't need to upgrade to AirPort Extreme. My Mac is not able to find my printer. Does anyone have any suggestions? I did all of the troubleshooting and nothing works. I have another printer plugged into my AirPort Express so I can't plug this one in (was told at Apple Store that I wouldn't need to).

Hi magcat72,
As BDAqua has mentioned already, you need to configure the wireless network settings first. This is done by connecting the Mac directly to the printer via USB. But before you do this, stick the MP620 CD into your Mac and install the drivers and the Canon IJ Network utility. Once these have been added to the Mac, you can then connect the 620 to the Mac. This should automatically add the printer to your printer list (in Print & Fax). If it doesn't, then you can add the printer manually, by clicking the + and using the Default view.
Once you have the printer queue installed, you can open the queue and click the Utility icon. This will display the MP620 connected via USB. Select it and then click the Network button. This will now guide you through connecting the MP620 to your wireless network.
Once you have completed the network configuration for the printer, you can turn it off and unplug the USB cable from your Mac. You can then move the printer to where you want it to reside and turn it back on again.
Now you need to add the network printer queue, as the previous queue was for direct USB. In fact, to save you selecting the wrong printer, delete the current MP620 from your list by using the - (minus) button.
To add the network printer queue, select to Add a printer and then select More Printers. In the top menu you should see Canon IJ Network. Select this and after a short while the printer should appear with its MAC address (a series of numbers and letters separated by colons) in the lower pane. Select the 620 and click Add.
Now you should be ready to print. If any of the above doesn't work for you then please reply.
PaHu

Canon MP620 stopped printing after 10.5.6 Update

The printer is network attached. I can still scan over the network. The printer shows up in CUPS and I can even print a test page from the web interface. The printer does NOT show up in the Print & Fax interface. When I attempt to add it by clicking More Printers and selecting Canon IJ Network the printer does show up, but when I click Add nothing happens.
I tried reinstalling the drivers off the CD to no avail. Then I tried the newer ones on the website which also did not work. I verified permissions and the disk. Pretty much all the standard trouble shooting stuff; The printer is working just fine with a Windows Vista SP1 system, and worked with my two mac computers prior to the update.
I did try to add the printer by selecting IPP, choosing localhost:631 and selecting Canon MP620 series driver. CIJAutoSetupTool explodes with the garbage below. Any help would be appreciated in getting this repaired...
Process: CIJAutoSetupTool [440]
Path: /Library/Printers/Canon/BJPrinter/Utilities/CIJAutoSetupTool.app/Contents/MacOS /CIJAutoSetupTool
Identifier: CIJAutoSetupTool
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: AddPrinter [314]
Date/Time: 2008-12-17 16:45:25.098 -0500
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000005
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x9227a016 CFEqual + 38
1 ...n.ij.print.cijautosetuptool 0x000033e4 start + 2920
2 ...n.ij.print.cijautosetuptool 0x000035f9 start + 3453
3 ...n.ij.print.cijautosetuptool 0x0000bdd5 start + 38233
4 ...n.ij.print.cijautosetuptool 0x0000f7ba start + 53054
5 ...n.ij.print.cijautosetuptool 0x000028b2 start + 54
Thread 1:
0 libSystem.B.dylib 0x95ad93ae _semwaitsignal + 10
1 libSystem.B.dylib 0x95b03d0d pthreadcondwait$UNIX2003 + 73
2 ...n.ij.print.cijautosetuptool 0x000084b7 start + 23611
3 libSystem.B.dylib 0x95b03095 pthreadstart + 321
4 libSystem.B.dylib 0x95b02f52 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x95ad2226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x95b041ef pthread_condwait + 1244
2 libSystem.B.dylib 0x95b05a73 pthreadcond_timedwait_relativenp + 47
3 ...n.ij.print.cijautosetuptool 0x000077c9 start + 20301
4 ...n.ij.print.cijautosetuptool 0x00006f1b start + 18079
5 libSystem.B.dylib 0x95b03095 pthreadstart + 321
6 libSystem.B.dylib 0x95b02f52 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x9227a009 ecx: 0x00000000 edx: 0xbffff5ec
edi: 0x00000000 esi: 0x00000000 ebp: 0xbffff5a8 esp: 0xbffff580
ss: 0x0000001f efl: 0x00010297 eip: 0x9227a016 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000005
Binary Images:
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As you may know Elgato no longer supports this device. I'm running Tiger X.4.11 and trying to use an EyeHome that I recently purchased (factory sealed box) on 12/20/2008.
However I do get an error message per the following link:
http://discussions.apple.com/message.jspa?messageID=8694803#8694803

Cannot see Canon MP620 installed printer and Canon IJ Network

I try to install my new printer Canon MP620 on my iMac G5 (10.4.11).
The installation procedure seems ok according the documentation.
When I want to use the printer the "Canon IJ Network" is not available. This option should be present when I click on "More Printers" in the "Printer Browser" (others protocol like AppleTalk are listed).
The Canon MP620 driver is not visible in the driver list.
The printer can be use by other computers (XP, Vista) and is available on my LAN . I can see the printer with the "Canon Network tool" and the network scan function works fine.
I reinstalled, download the last version from Canon web site, repaired authorizations, ... without success.
Any idea and help are welcomed !

The printer is connected with a RJ45 cable 100 MBytes. I can ping it from the mac, the http service of the printer is reachable ... thus I guess this is not a network problem.

Canon MP620 Printing, Scanning, FireWall blocking

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