Canon MP640-- 6C10 Error

Hi
A little over a year ago I bought a Canon MP640 printer. During the first few months everything was fine. However, a couple of months ago things changed a bit. There are times when I go print a document or even do a simple photocopy I get a 6C10 error. The printer tells me to turn it off and then turn it back on again. I do this but it does not help. I tried moving around the printer head, taking the carriages in and out, cleaning the print head, aligning the print head, cleaning the bottom plate and cleaning the paper trays. These maintenance tasks do help for a while but a couple of days later the same issue comes back. I did contact the Canon people and they did not provide too much guidance. They told me, at first, to make sure all of the packing material was removed from the inside of the printer. I had this printer for almost two years, if this was the case I would of had worse problems. Then they say it might need some servicing.
Does anyone here have Canon MP640 who is experiencing this error issue? Is it worth spending money to get this printer serviced?
Any guidance will be appreciated.

Hello vng.
This error may occur if one of the ink tanks was not seated properly or when there is a loose object stuck inside the printer. 
Please try the following:
1.  With the cover of the printer open, unplug the power from the back of the printer or the wall.
2.  Look for any loose objects or packing material in the printer, clear if necessary.
3.  Try gently moving the ink tank holder as close to you as possible.  Try pushing the closest ink tank down.  Once clicked into place, try moving the ink tank holder closer, repeat as needed.  If you meet resistance, do not attempt to move the ink tank holder any further.
If the issue persists, please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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