Canon MP780 Color Option, Quality and Media, etc crossed out for SOME apps

Hi,
I have a Canon MP 780 attached to an old G4 macbook (running 10.4.11) that I'm using as a print server via printer sharing. I'm sending print jobs from a MBPro 2.4 GHz Core Duo running Snow Leopard (10.6.2)
Before I updated to Snow Leopard, all the MP 780 printer functions worked perfectly. Now the Color Options, Quality and Media, Duplex Printing, Special Effects, Borderless Printing and Duplex Printing are crossed out for some application, but not for others. For example, I can print in Duplex from Microsoft Word and Pages, but not from Preview or Safari.
If I do the print job directly from the old MB that's acting as the print server, all the options are available, so this seems to be related to either Snow Leopard or printer sharing.
I have downloaded and installed all the latest drives/software I could find in the CanonUSA website.
Any thoughts on how to get these print services up and running for all my applications?
Thanks!
Pete

Hello Pete,
What you are seeing is a result of using a 32bit driver when using a 64bit application. Preview and Safari are 64bit, while MS Word and Pages are 32bit.
The solution is to use a driver that is written for 64bit (or more so the plugins used with the driver, such as Quality & Media, are 64bit). However, checking the Canon web site, there does not appear to be a 64bit driver available for your model.
So, you could look at forcing the 64bit apps, like Preview and Safari, to open in 32bit mode. With the application closed, find its icon in Finder > Application. Select it and perform a Get Info (File > Get Info or Command I). The Info window that appears will have a button that shows 'Open in 32-bit mode'. Tick this checkbox, close the Info window and then open the application. Now you should find that the Canon plugins such as Quality & Media should be available without the line through them.
Pahu

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Canon MP780 Color Option, Quality and Media, etc crossed out for SOME apps

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