Canon MX310 and Faxing

It appears that the Canon MX310 is supported by SL but Faxing is not.
How was it ever supported? How did you fax in 10.5?

http://discussions.apple.com/message.jspa?messageID=10082611#10082611
For some AIOs, you have to add the "fax" printer separately.
Hope this helps.

Similar Messages

Canon MX310 and AEBS?

I think this answer has been well documented but I have to ask it anyway. I just bought a new imac and this canon MX310 Multifuntion device. With a new Airport Extreme base station, will I be able to access the scan and fax funtions of this printer? Or is it just the printer via bonjour, like everyone else!
Thanks
John Shepherd

John
You can not use the scan of fax function while the printer is connected to your AEBS.
You will have to plug it directly to your computer.
A search of these pages first would have found you the answer.
Blocko

Canon MX310 Fax Setup?

Hi, I wish to use the Fax built in to my Canon MX310 series to Fax directly from the print menu. The problem is that there is no apparent way to make OS X 10.6 realize that the Printer "Canon MX310 Series FAX" which shows up under the "Printer" tab as a printer is actually a Fax modem, is there any software or way to make Mac realized that this is a Fax modem and not a printer?
Thanks

Checking the Canon web site, it appears that they have not made a FAX driver available for this model. They only have a printer and scanner driver. Without a fax driver, you will not have the means to use the fax in the MX310 from the Mac. Typically they have created a FAX driver for Windows...

AirPort Express and Canon MX310

Hello
I am trying to setup my Canon MX310 via AirPort Express:
Today i bought the AirPort Express and everything works fine. But printing does not work at all: I usually connected my printer directly via USB to my iMac. When i did that the first time, the driver for the printer was downloaded and i was able to print. Today, i connected the printer to my AirPort Express, deleted the printer from the printer list (because it is not connected directly via USB to the iMac) and tried to print. But it does not work. There is no printer to select from the list. I already downloaded several drivers but there are still no printers available. What do I have to do now? Do I have to download a driver first? Or should the iMac detect the printer automatically when it is connected to AirPort Extreme via USB?

Connect the Canon to the USB port on the AirPort Express
Open System Preferences (gear icon on the dock)
Open Print & Fax
Click the + (plus) button at the bottom of the printer list
Does your printer appear in the list of devices?
If yes, click on the name of the printer to highlght it, then click Add at the lower right
If so, your printer may not be compatible, or you may not have the latest drivers from Canon.
Refer to Apple's Printer Troubleshooting Guide for more details:
http://support.apple.com/kb/TS1253

Yosemite and Canon MX310 scanner are incompatible

I recently installed Yosemite OS on my Mini Mac (2011). Till then my Canon MX310 scanned and printed fine. Now it does not scan any longer and I get this message:
Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- USB cable is disconnected.
It prints fine, no problems.
I looked for a possible solution and found that the Canon site does not list version 10.10 for the MX310. Can I thus assume that my printer/scanner is now obsolete and not compatible with my computer. If this is the case I am seriously peeved that I downloaded Yosemite. This is not my only problem with Yosemite.
Question: Does anyone know how to fix this?

Thanks for confirming the connection.
For you to have the Scan button that you previously saw in Printers & Scanners the ICA driver must be installed. Typically this would be downloaded from the Apple Software Update server when you add the device. And this same ICA driver is used by Image Capture for scanning.
The ICA driver is installed in /Library/Image Capture/Devices and will be labelled CanonIJScannerX, where X is a number. I'm not sure what number it will be for this model. You should already have at least one of these packages in this folder. Can you reply with what you do have in this folder and I will check to see if the MX310 is listed in the respective packages you do have.
With MP Navigator/ScanGear also not working I wonder if you have some other software running that could be impacting the operation of the USB port? Ever had another brand of multifunction device installed on this Mac? If so, what brand?

Canon MX310 printer problem

I purchased a Gateway LX6810-01 from BestBuy this past February. It came bundled with a Canon MX310 printer. I can copy, print and fax with the printer, however I can not get the scan function to work. I worked with Canon for days and nothing they tried would fix my problem, they finally told me to contact Gateway.
I contacted Gateway, the printer is still under warranty, and they wanted to charge me about $700 to work on my problem. The last error message I got was "missing dependency 1068" "the dependency service or group failed to start" "windows could not start the (WIA) service on local computer" .
First of all I would like my problem resolved. Secondly I am curious to know if anyone else that purchased this particular bundled product from BestBuy encountered the same problem and if so, why is this being bundled if it does not work. Thirdly, I am curious to know if switching from Windows Vista (64) to Windows 7 will solve my problem.
All help and advice would be greatly appreciated.
Joe {Last name removed per Community Guidelines}

Make sure they are the 64 bit drivers, you may have to download them from Canon's website.
Adam
Best Buy Community - Retail, Americas
Forum Guidelines | Terms & Conditions | Community Guidelines | Blogging Guidelines
*Remember to mark your questions solved and click the star under the user's name to show your thanks!

Canon MF4150 and Airport Extreme

A good friend of mine recently bought the Canon MF4150 (on my recommendation) for his home office. He needed to replace his ageing laser printer and wanted a AIO laser with faxing support, preferably from the Mac. According to the specs, the MF4150 did all this, so he purchased the unit and rang me when he couldn't get it working on his AEBS.
The MF4150 uses Canon's proprietary pdl called UFR2. Having used this driver with the imageRUNNER MFD's, I knew it was a driver that worked via TCP/IP and AppleTalk. So I thought it would work fine with his wireless network. But I was wrong!
After connecting the MF4150 to the AEBS USB port, the PSU was opened and Add selected. The MF4150 was displayed as a Bonjour device in the Default Browser view, but when the MF4150 was selected, the Print Using menu couldn't find the correct driver. If you browsed to the Canon folder, no UFR drivers were available, only the Canon BJs and GIMP/Gutenprint drivers.
Now, according to the manual, the correct procedure to add an iR via UFR is to select More Printers > Canon IP (UFR2). Then you input the IP address and leave the queue name blank. The driver then queries the printer and selects the appropriate 'ppd'. So, hoping that the USB port is somehow mapped to the AEBS's IP address (which according to Apple tech info (107998) it is possible for XP to print to the USB port by using IP) I was hoping the same could be done for OS X. But unfortunately it didn't work; the spooler stops as soon as the job is sent. The cups log shows the following...
I [26/Jul/2007:13:27:52 +1000] Job 195 queued on '192168_11' by 'wazza'.
I [26/Jul/2007:13:27:52 +1000] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 373) for job 1.
E [26/Jul/2007:13:27:52 +1000] [Job 1] fatal: The printer is not supported, or the printer information is not acquired correctly. If the printer is supported, delete the printer from the printer list then add it again.: 10322
E [26/Jul/2007:13:27:52 +1000] PID 373 stopped with status 82!
The error was generated because it is not possible to manually select the UFR2 driver, and the driver fails to find the printer on the AEBS USB, so it defaults to a Generic device, which the printer does not support. If the printer supported PS, or even PCL, then we may have been able to use a compatible driver, such as one of the Gutenprint drivers. But alas, the MF4150 only supports UFR2, and it only has a USB port, so it seems that there is no way that this model can be connected to wirelessly from OS X
So let this be a warning to anyone looking at the Canon MF4150 and who wants to use the device on their wireless OS X network. It works fine via the Mac USB (and Windows via wireless) but cannot be installed via the AEBS USB (AFAIK)...

Hi Greg,
The UFR2 driver supports both network and USB printing, so what you have written is not the issue. If the printer is connected directly to the Mac's USB port, the driver software will determine the printer model and select the appropriate 'ppd'. However, it seems that when the same device is advertised via Bonjour, whatever information the software is expecting to be received is not, and therefore the 'ppd' is not selected. I therefore believe this is a Canon software procedural issue, rather than a protocol issue. And in typical Canon style, rather than resolving this problem, they release another model (MF4680) that can work around this limitation...
Paul

How can I set Firefox to print to PDF, the only otions I have are (1) My Canon printer, (2) Fax or (3) Microsoft XPS document writer. There is no option for PDF

A couple of weeks ago, from the file menu, in my print options was to print a web page to PDF, that facility is no longer there. does anyone know how can I set Firefox to print to PDF.
The only options I have are (1) My Canon printer, (2) Fax or (3) Microsoft XPS document writer. There is no option for PDF

Firefox generally displays the printers in Windows' Printers folder (Start orb > Devices and Printers). If it is missing one of the printers listed there, could you indicate which one it is, for example, Adobe Distiller, PrimoPDF, CutePDF Writer, etc.?
If you previously had an add-on which added print-to-PDF functionality just to Firefox, perhaps it got disabled. You could check here:
orange Firefox button ''or'' classic Tools menu > Add-ons > Extensions
Also, are you really running Firefox 8.0.1? That version from last November is no longer secure and has been superseded by Firefox 11. If you browse the web widely, you should update for your security.

Problem with Canon Printer and Leopard

I have a Canon Ink-Jet (Pixma IP 4200) printer, which, until two days ago was running fine.
Since then, I've been unable to print on it - either I get the error message that the printer is out of paper, when it isn't, or that the computer cannot connect with the printer.
I've tried uninstalling the printer, and re-installing it, both with the Canon drivers, and with the Gutenprint ones, but to no avail.
Not only that, but when the printer is connected via the Canon drivers, either wirelessly, or via USB, then my MacBook fan starts to run all the time, very loudly. Once I delete the printer again, then the MacBook becomes silent within thirty seconds.
Weird, huh?
Any ideas????

Try running a reset printing system. Open System Preferences > Print & Fax. Then hold down the Control key and click your mouse in the Printers list. A menu showing Reset printing system should appear. Click this.
Now restart your Mac and then add the Canon driver again. Hopefully this gets things working for you again.
PaHu

Canon MX310 connected to Time Capsule problem

I have a MX310 connected to the USB on the time capsule but still cannot use the printer on my network. I can go to system preferences and add it, but cannot print. Please help.
Eric

Eric Patten Sr. wrote:
I have a MX310 connected to the USB on the time capsule but still cannot use the printer on my network. I can go to system preferences and add it, but cannot print. Please help.
Eric
Eric Patten Sr. wrote:
I have a MX310 connected to the USB on the time capsule but still cannot use the printer on my network. I can go to system preferences and add it, but cannot print. Please help.
Eric
Eric Patten Sr. wrote:
I have a MX310 connected to the USB on the time capsule but still cannot use the printer on my network. I can go to system preferences and add it, but cannot print. Please help.
Eric
I'm having this same problem. I've talked to 2 different people at the Apple Care Center and neither of them were able to help me. When I first got my MacBook Pro and Canon printer and set up the printer through the TC via the USB port I was able to print wirelessly. Then I tried scanning wirelessly and was unable to so I called the Care Center and the lady helped me download the latest drive, but it still didn't work so she connected me to someone else. That lady told me the TC doesn't allow scanning capabilities, ok that solved that problem. From then on I was unable to print wirelessly. This is where I'm at now...the last two people I talked to at the Care Center were unable to help me. We went through everything, from deleting the printer I have and reinstalling it to downloading the driver I started with. Below is something I found on the canon website regarding the drivers and downloads for the PIXMA MX310 series:
History:
The printing function when using AirPort connection has been modified on the OS side. Therefore, in conformity with this modification this printing function has been enabled on the printer driver side. NOTE: When using AirPort connection, the following conditions are required: - Use the latest version of the AirPort firmware. - Use in the Mac OS X v10.5.3 or later environment.
Environment
Mac OS X 10.5 or higher (CUPS)
Caution
1. Use the CUPS drivers in the following cases only: -When performing 16-bit color printing -When printing from the 64-bit application 2. **Mac OS X v10.5 Printing using AirPort connection cannot be performed.**
I am so confused...why could I print when i first set everything up, but am now unable to, even though I supposedly reverted back to the original driver.
Someone, please help...this is very frustrating!!!

Multifunction Printer/Scanner/FAX machines and FAXing from the desktop.

I've got a Canon MP530 thanks to an Apple Bundle and after a lot of gyrations, it has come down to be that neither I, Canon, nor Apple can make this unit send or recieve FAXs from the desktop!
Apple seems to be "stunned" (better word than "clueless") about this lack of functionality. Canon's response is (literally) "Buy a PC."
I know I can do software that will let me FAX but but that is not an option at this point. I've got four machines who all can plug into the same printer/scanner/unit and there's no reason that this machine shouldn't be able to send a FAX for me.
So, I'm here posting this message wondering if anyone has purchased an "All-in-one" unit (preferably part of an Apple bundle) that supports printing from the computer, scanning to the computer, and FAXing to and from the computer and that they've actually used (themselves) and seen work.

Yes absolutely. I set it up last Fall and have been using it until last week, at whick time I lost wireless connectivity with router for no reason at all. I can not remember how to do it now and I am looking for the answer myself.
This link to an online chat on www.hp.com with a tech might help you.
http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-006&h_lang=en&h_cc=us&h_product=3204781&h_client=S-A...
I unfortunately upgraded my browser to IE8 last week and the chat support online does not support that browser. If you get an answer, I would appreciate it if you would post the answer on this thread so that I can re-learn it myself. Thanks. Good Luck.

Printer Driver for Canon MX310

Hi everyone,
Just made the switch to Mac on the weekend, and everything is running smoothly on my new SR Macbook so far. The only thing I'm having trouble with is getting the right printer driver set up.
I got the Canon MX310 with the rebate that came with my macbook, and it's connected to a PC running Windows XP. I have everything shared properly, and I installed the printer driver (onto my Macbook as well) that came on the CD with the printer. The problem I'm having is that I can't figure out where this printer driver is saved to on my Macbook!
I tried looking at all those drivers that come preinstalled on Leopard, but the MX310 is not one of them, and it doesn't seem that my newly installed driver shows up on that list.
I just can't find it, so I have selected the Generic Postscript Printer driver. Could someone please help me set this up so that I am using the correct driver for my printer?
Many thanks!!

I USE THIS DRIVER WHEN PRINTING FROM A MAC TO A WINDOWS XP OVER A NETWORK FOR THE CANON MX310. CANON PIXMA MP150 - GUTENPRINT V5.0.2 FIRST YOU NEED TO GO DOWN LOAD THIS FILE http://prdownloads.sourceforge.net/gimp-print/gutenprint-5.0.2-ub.dmg?download INSTALL AND THEN WHEN INSTALLING THE PRINTER CHOOSE THE DRIVER I METION ABOVE.
Message was edited by: Jessesre

My Canon MX310 Series Printer failed as the software "is currently not available from the Software Update Server"? What is the matter with Apple OSX Mountain Lion?

Mountain Lion stopped working with our Canon MX310 Printer? Why is the software not available from the Software Update Server?

The printer and ICA scanner driver is available from Apple. There is probably some other reason why you cannot get the drivers.
You can also get the drivers from Canon.
But reading your post it sounds like you were printing to the MX310 and recently it has stopped printing. Is this the case?

Canon iP4300 and Leopard ...

Has anyone successfully got this printer to work with Leopard? I found some drivers at the Canon site and installed them but no joy. The printer doesn't come up when you go through the 'add printer' process.
Can anyone help?
For what its worth, the Canon 'Helpline' was one of the worst experiences I've had when needing technical support. The guy admitted to knowing nothing about Macs or OSX, said no-one else there did either, and that anything to do with the computer (i.e getting their drivers set up in it to run their printer) was a 'third-part issue' and basically my problem to resolve.
Apparently canon are sending me a customer feedback email. I'm very much looking forward to filling that one in.

Hello Ian,
If the printer is connected directly to your Mac via USB, then after installing the software you generally do not need to add the printer. When you connect its USB cable to your Mac, then the printer should automatically appear in your Printers list. If this doesn't occur, then it indicates that the driver software did not install correctly, or you have some other software on your Mac that is interfering with the Canon driver software, or your USB cable is no good, or all of the above.
For a USB connected printer, when you select to Add, the printer name should be seen in the Default browser view. Do you see the printer?
If you do see the printer, then you can select it and the Print Using menu should automatically change to Canon IJ Printer. If this doesn't occur, then soomething has gone wrong with the Canon driver installation. Therefore, please follow my steps for removing and reinstalling the Canon driver.
1. Open the System Preferences > Print & Fax. Move your mouse to the Printer list and hold down the Control key. Click in the empty Printers list and the click on Reset Printing System.
2. Close Print & Fax
3. Go to Library > Printers > Canon and delete the contents of the BJPrinter folder.
4. Go to Library > Receipts and delete the Canon driver package file, if one exists. The file name will show Canon iP4300 xxx.pkg
5. Go to Library > Preferences and delete the Canon folder.
6. Go to HD > Users > Shared > Canon and delete the BJPrinter folder.
7. Empty the Trash
8. Unplug the Canon USB cable and restart the Mac
9. Install the latest version of the Canon driver, which according to the Canon AU web site is v5.8.3.
10. Once the driver installation is complete, go to Applications > Utilities and open Disk Utility. Run the Repair Disk Permissions option. Close Disk Utility when this has completed.
11. Reconnect the Canon USB cable. Then open Print & Fax and see if the Canon printer is listed. If it is, try a test print.
12. If the printer is not listed, click the plus ( + ) button.
13. Select the Default view and select the Canon printer connected via the USB port. The Print Using menu should automatically change to Canon IJ Printer. Click Add to complete the process.
Please reply if the procedure above does not help you.
PaHu

Canon MX310 scan error

I just purchased the Canon MX310 multifunction printer through the promotional offer when I purchased the macbook. The printer and copier work fine. When I finish scanning a document under my user account and log out, the next user is not able to scan under their account when they log in. The error message is: "Cannot scan for these reasons: - scanner is in start processing; - the scanner is being used by another user or application." I also receive the same error msg when I log back into my account and try to scan. I've installed the updated Canon driver and software several times. Canon tech support thinks it's an apple software problem - that it is not closing down the scanning operation when the user logs off. The apple tech support suggests that I perform "archive and install" which will delete all applications I have installed. Any suggestions before I make this drastic move??

Since this is a new Macbook, an archive and install is probably not going to help. That is a good solution to many 10.5 problems, but not this one.
First, a couple of questions..
1) How is your printer connected to the Macbook? Are you using a hub? If so, does it support USB 2.0?
2) Can you do repeated scans without logging out? Is it the log out process that causes a problem?
3) Have you tried unplugging the USB cable, logging off, then plugging the cable back in?
I have two Canon printers (including an MX300, very similar to yours). I will try to remember to see if I can reproduce this problem. While I really like my Canon machines, printer drivers and especially scanner drivers are notoriously flaky. One of the primary reasons people liked the old MacOS so much was that printing was so easy and effortless. Apple doesn't make printers anymore. Now printing is a pain. Is that Apple's fault? Kind of - because they don't make printers anymore.
It is certainly possible that Apple software is the problem. Still, reinstalling the Apple OS will not help if it is a Canon problem or an Apple problem. I might recommend that if only the Macbook originally had Tiger installed and then you upgraded to Leopard.

Canon MX310 and Faxing

Similar Messages

Maybe you are looking for