Canon MX310 Scanning

Why oh why can we not scan wirelessly?
I installed something called sane-twain, but that didn't work either.
I then decided to remove all scangear drives that came with the canon and now can't even scan when plugged in to MBP direct.
What is the solution?
There must be a solution.
Please Help.
Vince

No, there must be some sort of solution as there are some who claim their hp and epson printers allow this. There just must be a solution. I'm an internet programmer and believe nothing on a computer is impossible. This is my mission.... lol...
Plus my printer cost a dam fortune. hehe

Similar Messages

  • Canon MX310 scan error

    I just purchased the Canon MX310 multifunction printer through the promotional offer when I purchased the macbook. The printer and copier work fine. When I finish scanning a document under my user account and log out, the next user is not able to scan under their account when they log in. The error message is: "Cannot scan for these reasons: - scanner is in start processing; - the scanner is being used by another user or application." I also receive the same error msg when I log back into my account and try to scan. I've installed the updated Canon driver and software several times. Canon tech support thinks it's an apple software problem - that it is not closing down the scanning operation when the user logs off. The apple tech support suggests that I perform "archive and install" which will delete all applications I have installed. Any suggestions before I make this drastic move??

    Since this is a new Macbook, an archive and install is probably not going to help. That is a good solution to many 10.5 problems, but not this one.
    First, a couple of questions..
    1) How is your printer connected to the Macbook? Are you using a hub? If so, does it support USB 2.0?
    2) Can you do repeated scans without logging out? Is it the log out process that causes a problem?
    3) Have you tried unplugging the USB cable, logging off, then plugging the cable back in?
    I have two Canon printers (including an MX300, very similar to yours). I will try to remember to see if I can reproduce this problem. While I really like my Canon machines, printer drivers and especially scanner drivers are notoriously flaky. One of the primary reasons people liked the old MacOS so much was that printing was so easy and effortless. Apple doesn't make printers anymore. Now printing is a pain. Is that Apple's fault? Kind of - because they don't make printers anymore.
    It is certainly possible that Apple software is the problem. Still, reinstalling the Apple OS will not help if it is a Canon problem or an Apple problem. I might recommend that if only the Macbook originally had Tiger installed and then you upgraded to Leopard.

  • Yosemite and Canon MX310 scanner are incompatible

    I recently installed Yosemite OS on my Mini Mac (2011). Till then my Canon MX310 scanned and printed fine. Now it does not scan any longer and I get this message:
    Cannot communicate with scanner for these reasons:
    - Scanner is turned off.
    - USB cable is disconnected.
    It prints fine, no problems.
    I looked for a possible solution and found that the Canon site does not list version 10.10 for the MX310. Can I thus assume that my printer/scanner is now obsolete and not compatible with my computer. If this is the case I am seriously peeved that I downloaded Yosemite. This is not my only problem with Yosemite.
    Question: Does anyone know how to fix this?

    Thanks for confirming the connection.
    For you to have the Scan button that you previously saw in Printers & Scanners the ICA driver must be installed. Typically this would be downloaded from the Apple Software Update server when you add the device. And this same ICA driver is used by Image Capture for scanning.
    The ICA driver is installed in /Library/Image Capture/Devices and will be labelled CanonIJScannerX, where X is a number. I'm not sure what number it will be for this model. You should already have at least one of these packages in this folder. Can you reply with what you do have in this folder and I will check to see if the MX310 is listed in the respective packages you do have.
    With MP Navigator/ScanGear also not working I wonder if you have some other software running that could be impacting the operation of the USB port? Ever had another brand of multifunction device installed on this Mac? If so, what brand?

  • Wireless Scanning on Canon MX310 via Time Capsule

    I can print wirelessly from my new MacBook Pro to the Canon MX310 but cannot scan wirelessly. canon could not help apart from suggesting I install MP Navigator v 3.0. It cannot be opened as the message I get when attempting to do so is "scanner driver supported by this software is not installed" and the original version of MP Navigator does nothing when attempting to scan wirelessly. I can scan using the USB connection but this is a nuisance now I have Time Capsule. My scanner drivers are up-to-date according to the versions on the Canon website. Canon Support suggested that the new MP Navigator software would enable an option to configure using the Time Capsule IP address but as I could not open the programme this obviously got nowhere.

    Hi LloydP,
    Your answer is very interesting and might solve one of my wishes.
    If I buy a all-in-one printer that supports WiFi scanning and printing from OS X 10.5 MacBooks, could I send print and scan jobs directly from and to the printer while surfing the Web via my TimeCapsule at the same time?
    So rather than connecting the all-in-one Ethernet/WiFi printer to my TimeCapsule and try to print- and scan- over the air (which doesn't work from the blogs I read), I could connect wireless to TimeCapsule to surf the Web and sent print and scan jobs wireless direcly to a Brother 490CW at the same time for example?
    Did I interpret this correctly? Thanks for your reply.

  • Canon MX310 printer problem

    I purchased a Gateway LX6810-01 from BestBuy this past February. It came bundled with a Canon MX310 printer. I can copy, print and fax with the printer, however I can not get the scan function to work. I worked with Canon for days and nothing they tried would fix my problem, they finally told me to contact Gateway.
    I contacted Gateway, the printer is still under warranty, and they wanted to charge me about $700 to work on my problem. The last error message I got was "missing dependency 1068" "the dependency service or group failed to start" "windows could not start the (WIA) service on local computer" .
    First of all I would like my problem resolved. Secondly I am curious to know if anyone else that purchased this particular bundled product from BestBuy encountered the same problem and if so, why is this being bundled if it does not work. Thirdly, I am curious to know if switching from Windows Vista (64) to Windows 7 will solve my problem.
    All help and advice would be greatly appreciated.
    Joe {Last name removed per Community Guidelines}

    Make sure they are the 64 bit drivers, you may have to download them from Canon's website.
    Adam
    Best Buy Community - Retail, Americas
    Forum Guidelines | Terms & Conditions | Community Guidelines | Blogging Guidelines
    *Remember to mark your questions solved and click the star under the user's name to show your thanks!

  • Canon MX310 and AEBS?

    I think this answer has been well documented but I have to ask it anyway. I just bought a new imac and this canon MX310 Multifuntion device. With a new Airport Extreme base station, will I be able to access the scan and fax funtions of this printer? Or is it just the printer via bonjour, like everyone else!
    Thanks
    John Shepherd

    John
    You can not use the scan of fax function while the printer is connected to your AEBS.
    You will have to plug it directly to your computer.
    A search of these pages first would have found you the answer.
    Blocko

  • Canon MF4270 Scanning Function only works once

    After my upgrading to 8.1 my canon MF4270 scanning function will only work one time when it is installed. Any subsequent boot (cold or warm) and it fails to work.  The software (canon toolbox or windows scan) will just hang indefinitely.  Sometimes
    I get an error msg, sometimes I do not.
    1. Have the latest driver from the Canon website
    2.  Tried reinstalling the driver several times
    3.  Tried the Windows scan utility
    4.  Tried different USB ports.
    5.  When I do get an error msg it is usually a "USB device is not recognized"
    6.  In Device Manager>Universal Serial Bus controllers>Unknown USB Device (Device Descriptor Request Failed
    7.  When I call up the properties for the yellow triangled usb device, event tab in the scrollable window:
    Device USB\VID_0000&PID_0002\5&e658374&0&9 was configured.
    Driver Name: usb.inf
    Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
    Driver Date: 06/21/2006
    Driver Version: 6.3.9600.16442
    Driver Provider: Microsoft
    Driver Section: BADDEVICE.Dev.NT
    Driver Rank: 0xFF0000
    Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
    Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
    Device Updated: false
    8.  Also received a "
    Windows has stopped this device because it has reported problems. (Code 43)
    A request for the USB device descriptor failed."
    9.  Canon tech support stated it was an MS WIA service issue and not there problem.
    10.  Also tried compatibility routine.
    We run a paperless office so this is pretty huge.  Need your expertise. 
    Thank You!
    * * * UPDATE:  The above discussion was with the MFC4270 fully powered or in energy savings mode and PC fully powered.  Any reboot of the PC would result in no scanner.  Tried turning off the MFC, reboot the PC, then turn on the scanner,  and
    the scanner worked just fine.  A subsequent reboot with MFC remaining on would fail the scanner.  Any reboot with MFC off, then turned on after booting would work.
    So something amiss with driver and/or USB.

    Hi,
    Code 43 means that a device driver notified the operating system that the device failed, this circumstance can occur if the device hardware fails or if the device driver fails.
    To resolve this problem, take the following steps:
    1. To open Device Manager, click Start, click Search programs and files, and then type Device Manager. A list of available matching items appears above the search box; click Device Manager.
    2. Locate the malfunctioning device in the list of devices, right-click the device, and then click Uninstall. When a warning message appears that you are uninstalling a device from your system, click OK. Device manager uninstalls the device.
    3. Right-click your computer name in Device Manager and click Scan for hardware changes. Device manager scans your system and automatically reinstalls your device.
    4. Right-click the device and click Properties. On the General tab of the device Properties dialog box, in Device status, you should see the message This device is working properly.
    For more troubleshooting steps you can find it here:
    http://technet.microsoft.com/en-us/library/cc725873(v=ws.10).aspx
    Regards
    Wade Liu
    TechNet Community Support

  • AirPort Express and Canon MX310

    Hello
    I am trying to setup my Canon MX310 via AirPort Express:
    Today i bought the AirPort Express and everything works fine. But printing does not work at all: I usually connected my printer directly via USB to my iMac. When i did that the first time, the driver for the printer was downloaded and i was able to print. Today, i connected the printer to my AirPort Express, deleted the printer from the printer list (because it is not connected directly via USB to the iMac) and tried to print. But it does not work. There is no printer to select from the list. I already downloaded several drivers but there are still no printers available. What do I have to do now?   Do I have to download a driver first? Or should the iMac detect the printer automatically when it is connected to AirPort Extreme via USB?

    Connect the Canon to the USB port on the AirPort Express
    Open System Preferences (gear icon on the dock)
    Open Print & Fax
    Click the + (plus) button at the bottom of the printer list
    Does your printer appear in the list of devices?
    If yes, click on the name of the printer to highlght it, then click Add at the lower right
    If so, your printer may not be compatible, or you may not have the latest drivers from Canon.
    Refer to Apple's Printer Troubleshooting Guide for more details:
    http://support.apple.com/kb/TS1253

  • Printer Driver for Canon MX310

    Hi everyone,
    Just made the switch to Mac on the weekend, and everything is running smoothly on my new SR Macbook so far. The only thing I'm having trouble with is getting the right printer driver set up.
    I got the Canon MX310 with the rebate that came with my macbook, and it's connected to a PC running Windows XP. I have everything shared properly, and I installed the printer driver (onto my Macbook as well) that came on the CD with the printer. The problem I'm having is that I can't figure out where this printer driver is saved to on my Macbook!
    I tried looking at all those drivers that come preinstalled on Leopard, but the MX310 is not one of them, and it doesn't seem that my newly installed driver shows up on that list.
    I just can't find it, so I have selected the Generic Postscript Printer driver. Could someone please help me set this up so that I am using the correct driver for my printer?
    Many thanks!!

    I USE THIS DRIVER WHEN PRINTING FROM A MAC TO A WINDOWS XP OVER A NETWORK FOR THE CANON MX310. CANON PIXMA MP150 - GUTENPRINT V5.0.2 FIRST YOU NEED TO GO DOWN LOAD THIS FILE http://prdownloads.sourceforge.net/gimp-print/gutenprint-5.0.2-ub.dmg?download INSTALL AND THEN WHEN INSTALLING THE PRINTER CHOOSE THE DRIVER I METION ABOVE.
    Message was edited by: Jessesre

  • My Canon MX310 Series Printer failed as the software "is currently not available from the Software Update Server"? What is the matter with Apple OSX Mountain Lion?

    Mountain Lion stopped working with our Canon MX310 Printer? Why is the software not available from the Software Update Server?

    The printer and ICA scanner driver is available from Apple. There is probably some other reason why you cannot get the drivers.
    You can also get the drivers from Canon.
    But reading your post it sounds like you were printing to the MX310 and recently it has stopped printing. Is this the case?

  • Canon MX310 Fax Setup?

    Hi, I wish to use the Fax built in to my Canon MX310 series to Fax directly from the print menu. The problem is that there is no apparent way to make OS X 10.6 realize that the Printer "Canon MX310 Series FAX" which shows up under the "Printer" tab as a printer is actually a Fax modem, is there any software or way to make Mac realized that this is a Fax modem and not a printer?
    Thanks

    Checking the Canon web site, it appears that they have not made a FAX driver available for this model. They only have a printer and scanner driver. Without a fax driver, you will not have the means to use the fax in the MX310 from the Mac. Typically they have created a FAX driver for Windows...

  • Canon MX310 scanner communication error with OS X 10.5.8

    Does anyone have ideas to solve the Canon MX310 error message, "Cannot communicate with scanner." I'm running Canon MP Navigator EX 1.0. My MX310 prints & copies wirelessly using an Airport Extreme w/o difficulty. I have checked that the USB cable is connected, printer is ON and tried a shut down of both computer & printer then restart which didn't resolve the issue. The error id might be 155.0.0. I don't get any other error messages generated from OS X. Thanks!

    http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_s eries/pixma_mx310#DriversAndSoftware has drivers for 10.5  Did you try downloading them?

  • Canon MX310 and Faxing

    It appears that the Canon MX310 is supported by SL but Faxing is not.
    How was it ever supported? How did you fax in 10.5?

    http://discussions.apple.com/message.jspa?messageID=10082611#10082611
    For some AIOs, you have to add the "fax" printer separately.
    Hope this helps.

  • Canon ij Scan Utility2

    Model Name: iMac
    I am new to Mac OS so please forgive me if this is a simple question.
    Canon were of no help,
    Can anyone help with the following, I am trying to clear the drop down menu, On CANON IJ Scan utility 2.
    I would like to know how to clear the scan history/cache from the Scan IJ utility 2.
    i.e.
    in
    auto/scan settings/file name/drop down bar
    and pdf/scan settings/file name/drop down bar.
    see below
    Can anyone advise.
    Thank you for your time on this.
    Model Identifier: iMac14,1
      Processor Name: Intel Core i5
      Processor Speed: 2.7 GHz
      Number of Processors: 1
      Total Number of Cores: 4
      L2 Cache (per Core): 256 KB
      L3 Cache: 4 MB
      Memory: 8 GB
      Boot ROM Version: IM141.0118.B00

    Are you trying to scan by wireless or with USB cable? I find scan functions on my MG 5350 will only work if the cable is connected. Don't ask me why ... ask Canon.
    It's a nuisance, but a minor one since my machine is next to the printer. If I were in another room when I wanted to scan it might be more annoying; but if I want to scan something I need to be next to the printer anyway, so it's not too much of a hardship.
    However, at times the wireless function will work, while at others it won't. This is the really frustrating part, and even more so when you start wireless, and then after 2 or 3 scans it suddenly decides it's not doing any more.
    Come on, Canon, sort your machinery and soft/firmware out.

  • Canon Mx310 failed scanning message

    Have not been able to scan documents from cannon mx310 since installing snow leopard. When scan button pressed a failed scan message appears and then it returns to previous screen.

    You need to ensure you have the following software and scanner driver installed.
    *ICA Driver*
    http://support-au.canon.com.au/contents/AU/EN/0100213301.html
    *MX310 Scanner Driver*
    http://support-au.canon.com.au/contents/AU/EN/0100008601.html

Maybe you are looking for