Canon MX860 Scanning

I have a new MacBook Pro with Retina with Mavericks. My Canon MX860 all-in-one worked fine with my old MacBook Pro with Lion. I got the print and fax functions to work on the new computer, but can't seem to get the scanner going. Suggestions

I have canon multifunction printer MX 450. I was able to MacPro to print and scan from macPro. But I could not fax directly from macPro. Any idea how you made the fax to send directly from macPro.
Thank you.

Similar Messages

How do I get my Canon MX860 back online so I can print wirelessly on my Mac OSX 10.8.4?

I recently installed a new and bigger Time Capsule on my MacBook Pro system and since doing so, I lost the ability to print wirelessly on my Canon MX860 printer. I am using Mountain Lion OSX 10-8-4.
I note Pahu discussion in another group on this same issue but it pertains to Snow Leopard. I don't know how much difference it makes but when I followed his instructions, I did not get my problems resolved. I am inserting here his discussion and in bold my comments where my results differed.
Pahu comments follow (min results in bold): Some of the new models of Canon inkjet let you set the network settings using the touch panel on the printer. I am not sure if your MX860 has this setting, called Easy Setup under Device Settings > Network. If it does then you can change the network settings and create a new print queue on the Mac.
If it doesn't have the ability to change the settings via the keypad then you will have to connect the printer via USB to your Mac, which will create a USB connected print queue. If you then open Print & Fax, select this USB MX860 print queue and then press Options & Supplies, you will see the Utility tab. I DID NOT HAVE THAT TAB I FOLLOWEED HIS LEAD USING THE FOILLOWING: MAC HD/Library/Printers/Canon/BJPrinter/Utilities With this selected then click Open Printer Utility. This will open the Canon IJ Printer Utility and within this utility you will see the Network Settings button. Select this and you can then enter the new network settings, such as the SSID, type of security being used and the password for the network. Save the changes, turn off the power to the MX860 and then disconnect the USB cable.
Now turn the printer back on and open Print & Fax again. For the USB print queue you just created, you can delete this. I NEVER SAW ANY PRINT QUEUES AFTER TURNING THE PRINTER BACK ON. ONLY THING I HAD WAS THE PRINTER LISTED IN THE WINDOW SHOWING IT WAS OFFLINE. And for the old networked print queue, you need to delete this also. You may also need to delete the networked scanner queue if you had one. So with all the old queues to the MX860 removed you can then add the new network printer. I DID TWO THINGS, FIRST LEAVING THE PRINTER IN THE WINDOW, I TRIED ADDING USING + BUT NOTHING HAPPENED. THEN I TRIED DELETING THE PRINTER IN THE WINDOW AND THEN TRIED HITTINH + BUT NOTHING EVER APPEARED. HAD TO RECABLE THE PRINTER TO THE MACBOOK TO GET PRINTER BACK. Click the + and wait for the MX860 to appear as a printer - it will appear first as a scanner and you can either add that now or after adding the printer. NONE OF THIS HAPPENED AND I LET IT SIT FOR SEVERAL MINUTES. Several seconds after the scanner appears the printer should also appear, showing canonijnetwork in the Kind column. DID NOT HAPPEN. Select this and the Print Using menu should automatically select the Canon MX860 series printer driver. When it does click Add to complete the network print queue creation and repeat the steps to add the network scanner if you need it. OBVIOUSLY, NONE OF THIS HAPPENED EITHER.
NOW IT IS ME AGAIN. Can someone please help me with this mess? I am so frustrated with dealing with this for three days and the only way I can print is using the RSB cable which is not so cool strung across my bedfrom the computer to the printer. Any guidance would be appreciated. I am an old man of 73 and way over my head with this mess. Don't know why Canon has to make this so difficult. Thanks in advance, Ron Wikoff

I too am experiencing the same problem, my Canon MX860 printer is no longer connecting to my Airport Extreme Router. I tried following the directions on Canon's website http://www.usa.canon.com/CUSA/assets/app/pdf/wireless/router_network_change_mx34 0_mp495_mx860_mp980_mp620_mac.pdf
I have tried uninstalling all of the printer drivers, as suggested in another apple discussion, then running the Canon IJ network tool.
I tried PAHU's response above:
Okay. No facility to add the MX860 to an Apple wireless network using the control panel so you will need to use the Canon IJ Network Tool.
So with the Mac connected to the MX860 via USB cable, open Canon IJ Network Tool (which should be located in Applications > Canon Utilities > IJ Network Tool). If you are looking in the other path you mention above, this could be an older version so download and install this latest version of the IJ Network Tool.
With the IJ Network Tool open, the first window talks about adding the printer to the network. Ensure the setting "Use the printer on the network" is set. Click OK
From the next window, the MX860 should be shown and as connected to the Mac via USB. Select it and click OK.
The next window will show the utility searching for wireless access points. A new window will then appear asking you to confirm the connection to the access point and the text will show which access point was found - which should show "Ronald Wikoff's Network". Click Yes to continue. When a window appears stating that the Canon IJ Network Tool wants to use your password, click Allow. (I cannot make it past this step. The Canon IJ Network Tool does not aoutmatically find my password. Instead I am taken to a screen where I type in my password and then attempt to connect.)
Now the window will take several seconds to setup the printer and should show a Setup Completion window. Click OK. (I never make it to this window. I receive an error message that that says the printer cannot communicate with the access point and to check the password. I checked the password then tried again. I even changed the password in the airport utility to make sure I had the correct password and it still did not work. I am starting to suspect that this may be related a recent Airport utility upgrade to 6.3.1 a few days ago.)
This will make the Add printer window appear. In the list, the "Canon MX860 series (00.00.85.xx.xx.xx)" should be visible. If it is, select it. The "Use" menu should then show "Canon MX860 series". If it does, click Add. This will add the network printer to the Mac.
If you now open Print & Scan, the "Canon MX860 series (00.00.85.xx.xx.xx)" should be in the printers list, as well as the Canon MX860 series. This latter one is for the USB connection. You could delete this printer and disconnect the USB cable.
The last step is to print a document to this network printer.
I plan on calling Canon tomorrow but if you have any other options for my to before then I am open to suggestions.

Canon MX860 Can't See My Computers On Network

Hi All,
I recently updated to Snow Leopard and all updates have been installed as of 11-16-09. I have a Canon MX860 connected wirelessly to local network. I can print from the computers, but when I try scanning over the network from the Canon, it is not seeing the computers with snow leopard??? Any ideas. Thanks.
Cheers,
ScKaSx

Hello ScKaSx and welcome to Apple Discussions.
When you say that the Canon cannot see the SL Mac's, do you mean you are trying to send the document to the Mac by pressing the Scan button on the MX860?
If so, then you need to ensure that you have the correct version of MP Navigator, Canon IJ Network Tool and MP Navigator Opener installed.
If this is not what you mean, then could you give some more information.
Pahu

Canon MX860 not recognized over IJ Network

Hi there,
ever since updating to 10.6.1, my MacBook Pro simply won't recognize/find my Canon MX860 printer over wireless any more. It's particularly weird since my MacBook Air has no problems finding the printer - everything (even wireless scanning) works on my MacBook Air. It seems that the update to 10.6.1 broke the installation on the Pro, but not on the Air.
I have read - I guess - every entry in these support forums dealing with the MX860 (wireless) and Snow Leopard, and yes, I have installed the latest drivers from Canon, have rebooted several times, yanked Parallels from my drive (without any effect), have rebooted into Safe Mode, etc. etc. I simply cannot get my MacBook Pro to find the darn printer over Canon's "IJ Network".
Yes, USB works just fine, but I want to use the wireless option. And the fact that every thing works fine with the MacBook Air just drives my up the wall. (And yes, I have tried moving the Printer folders from the Air to the Pro - no luck.)
Any help? I am running out of ideas ...
jan

I have precisely the same issue with my MX850 not being recognised by my MacBook Pro but successfully recognised by my MacBook Air.
I noticed however that after opening the "print & fax" system preference and then clicking on the "+" button that the console showed this error message (which did not occur on the air):
20/9/09 11:22:14 AM com.apple.ReportCrash.Root7206 2009-09-20 11:22:14.020 ReportCrash7206:250b Saved crash report for canonijnetwork7230 version ??? (???) to /Library/Logs/DiagnosticReports/canonijnetwork2009-09-20-112214localhost.crash
So I presume it wont appear because the IJ Network is crashing.
The detailed crash report is (perhaps a more clever person can work out the issue):
Process: canonijnetwork 7230
Path: /Library/Printers/Canon/BJPrinter/Plugins/BJNP/canonijnetwork.bundle/Contents/M acOS/canonijnetwork
Identifier: canonijnetwork
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: cups-deviced 7228
Date/Time: 2009-09-20 11:22:13.913 +1000
OS Version: Mac OS X 10.6.1 (10B504)
Report Version: 6
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 4
Application Specific Information:
abort() called
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff8111f9c6 _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff81146786 pthread_join + 844
2 canonijnetwork 0x000000010000396d 0x100000000 + 14701
3 canonijnetwork 0x0000000100004248 0x100000000 + 16968
4 canonijnetwork 0x0000000100001124 0x100000000 + 4388
Thread 1:
0 libSystem.B.dylib 0x00007fff810fe94a _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff810fed5c pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff810fe9c5 start_wqthread + 13
Thread 2: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff810fdb16 kevent + 10
1 libSystem.B.dylib 0x00007fff810ffa19 dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x00007fff810ff6d6 dispatch_queueinvoke + 195
3 libSystem.B.dylib 0x00007fff810ff1f6 dispatch_workerthread2 + 244
4 libSystem.B.dylib 0x00007fff810feb28 pthreadwqthread + 353
5 libSystem.B.dylib 0x00007fff810fe9c5 start_wqthread + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff810e4d7a machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff810e53ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff82a93ce2 __CFRunLoopRun + 2002
3 com.apple.CoreFoundation 0x00007fff82a9303f CFRunLoopRunSpecific + 575
4 com.apple.CoreFoundation 0x00007fff82a92dc6 CFRunLoopRun + 70
5 canonijnetwork 0x0000000100002214 0x100000000 + 8724
6 canonijnetwork 0x00000001000038ef 0x100000000 + 14575
7 libSystem.B.dylib 0x00007fff8111df66 pthreadstart + 331
8 libSystem.B.dylib 0x00007fff8111de19 thread_start + 13
Thread 4 Crashed:
0 libSystem.B.dylib 0x00007fff811581de _semwait_signalnocancel + 10
1 libSystem.B.dylib 0x00007fff811580e0 nanosleep$NOCANCEL + 129
2 libSystem.B.dylib 0x00007fff811b4ac6 usleep$NOCANCEL + 57
3 libSystem.B.dylib 0x00007fff811d407c abort + 93
4 libSystem.B.dylib 0x00007fff810eb095 free + 128
5 canonijnetwork 0x00000001000020d2 0x100000000 + 8402
6 canonijnetwork 0x00000001000038dd 0x100000000 + 14557
7 libSystem.B.dylib 0x00007fff8111df66 pthreadstart + 331
8 libSystem.B.dylib 0x00007fff8111de19 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff811289f2 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff82ab5252 __CFSocketManager + 818
2 libSystem.B.dylib 0x00007fff8111df66 pthreadstart + 331
3 libSystem.B.dylib 0x00007fff8111de19 thread_start + 13
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x000000000000003c rbx: 0x0000000101880db0 rcx: 0x0000000101880d68 rdx: 0x0000000000000001
rdi: 0x0000000000000c03 rsi: 0x0000000000000000 rbp: 0x0000000101880da0 rsp: 0x0000000101880d68
r8: 0x0000000000000000 r9: 0x0000000000989680 r10: 0x0000000000000001 r11: 0x0000000000000246
r12: 0x0000000000000000 r13: 0x000000010002c000 r14: 0x0000000000000000 r15: 0x0000000073797376
rip: 0x00007fff811581de rfl: 0x0000000000000247 cr2: 0x00007fff7013470c
Binary Images:
0x100000000 - 0x100009ff7 canonijnetwork ??? (???) <027AA88F-6620-5004-395F-BB1C6E225C31> /usr/libexec/cups/backend/canonijnetwork
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B633F790-4DDB-53CD-7ACF-2A3682BCEA9F> /usr/lib/dyld
0x7fff80003000 - 0x7fff80012fff com.apple.NetFS 3.2 (3.2) <61E3D8BE-A529-20BF-1A11-026EC774820D> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff80159000 - 0x7fff801d6fef libstdc++.6.dylib ??? (???) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff80d07000 - 0x7fff80d51ff7 com.apple.Metadata 10.6.0 (507.1) <AA0DF8E0-9B5B-2377-9B20-884919E28994> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff80d52000 - 0x7fff80e08fe7 libobjc.A.dylib ??? (???) <261D97A3-225B-8A00-56AA-F9F27973063F> /usr/lib/libobjc.A.dylib
0x7fff80e87000 - 0x7fff81044fff libicucore.A.dylib ??? (???) <224721C0-EC21-94D0-6484-66C603C34CBE> /usr/lib/libicucore.A.dylib
0x7fff81045000 - 0x7fff810d5fff com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff810e4000 - 0x7fff812a2ff7 libSystem.B.dylib ??? (???) <66102D4E-6C8B-77D0-6766-2A1788B20C6F> /usr/lib/libSystem.B.dylib
0x7fff812e2000 - 0x7fff8130afff com.apple.DictionaryServices 1.1 (1.1) <D57BA55A-4CC5-5C17-8077-AEEA27A01C7A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8161b000 - 0x7fff816d4fff libsqlite3.dylib ??? (???) <5A15E12A-AE8F-1A36-BBC7-564E7D7AD0FB> /usr/lib/libsqlite3.dylib
0x7fff816d6000 - 0x7fff81723ff7 libauto.dylib ??? (???) <8658DB85-C611-1212-44E5-5B2539018FA0> /usr/lib/libauto.dylib
0x7fff81bbf000 - 0x7fff81e43fff com.apple.security 6.0 (36910) <F7431448-BC2E-835D-E7A2-E47E0A5CB984> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff81e44000 - 0x7fff81e44ff7 com.apple.CoreServices 44 (44) <210A4C56-BECB-E3E4-B6EE-7EC53E02265D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff81e45000 - 0x7fff81ea2fef com.apple.framework.IOKit 2.0 (???) <65AA6170-12E3-BFB5-F982-E0C433610A1F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff82215000 - 0x7fff82223ff7 libkxld.dylib ??? (???) <823B6BE6-E952-3B3C-3633-8F4D6C4606A8> /usr/lib/system/libkxld.dylib
0x7fff8230b000 - 0x7fff8232cfff libresolv.9.dylib ??? (???) <01C7C750-7F6A-89B3-C586-5C50A839019E> /usr/lib/libresolv.9.dylib
0x7fff82a48000 - 0x7fff82bbbfef com.apple.CoreFoundation 6.6 (550) <04EC0CC2-6CE4-4EE0-03B9-6C5109398CB1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff82bbc000 - 0x7fff82bd2fef libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
0x7fff8483a000 - 0x7fff848dafff com.apple.LaunchServices 360.3 (360.3) <02FFE657-CC7A-5266-F06E-8732E28F70A9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff84a9d000 - 0x7fff84ad2ff7 libcups.2.dylib ??? (???) <1FE99C26-B845-F508-815A-5B2CF2CA5337> /usr/lib/libcups.2.dylib
0x7fff84fb0000 - 0x7fff84fb6ff7 com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff85b00000 - 0x7fff85bccfff com.apple.CFNetwork 454.4 (454.4) <E7721AD8-3177-8749-60F7-5EF323E6492B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff864d3000 - 0x7fff86805fef com.apple.CoreServices.CarbonCore 859.1 (859.1) <5712C4C1-B18B-88EE-221F-DA04A8EDA029> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8694a000 - 0x7fff86a06ff7 com.apple.CoreServices.OSServices 352 (352) <CD933BBD-B260-552F-E64E-291D6ED3091A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
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0x7fff86fb1000 - 0x7fff86fecfef com.apple.AE 496 (496) <6AFD62E0-DD92-4F04-A73A-90224D80593D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
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0x7fff87907000 - 0x7fff8790bff7 libmathCommon.A.dylib ??? (???) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff87a41000 - 0x7fff87a82ff7 com.apple.SystemConfiguration 1.10 (1.10) <E3FF1FC8-C760-2047-F954-0D283DD0F714> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff87ae9000 - 0x7fff87b14ff7 libxslt.1.dylib ??? (???) <87A0B228-B24A-C426-C3FB-B40D7258DD49> /usr/lib/libxslt.1.dylib
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <66102D4E-6C8B-77D0-6766-2A1788B20C6F> /usr/lib/libSystem.B.dylib

Snow Leopard and Canon MX860 ... More help please!

I've followed various threads concerning Snow Leopard and its incompatibility with the Canon MX860 printer/scanner. I have now downloaded the latest printer driver from Canon and the printer functions seem to work normally now on my wireless network.
I have some connectivity with the scanner, but the only way I can get it to scan is by going through System Preferences - if I try going via the "Canon Solution Menu" I get the error message "Cannot communicate with the scanner". Also, on the MX860's display panel the only option shown is the USB connection - it doesn't offer any PCs so, I guess, it's not finding my wireless network, even though the printer part of the machine is.
Does anyone have a solution to this problem? Thanks.

Hi,
I am running Mac OS X Leopard version 10.5.7 on a MacBook3,1 with a wireless network using an AirPort Extreme. I was able to print wirelessly to my new Canon Pixma MX860, but my Macbook was unable to communicate with the MX860 scanner. Interestingly, though, the MX860 scanner could communicate just fine the other way with my Macbook because I was able to manually scan from the MX860 console and have scans wirelessly sent as PDFs to my Macbook.
Here's what I did to scan wirelessly to the MX860.
I used Easy Install from the accompanying Canon Pixma MX860 Setup CD-Rom disk *version U1.4* (purchased the MX860 on March 22, 2010) and followed all of the setup instructions in the Getting Started for Mac manual. In my case, I have a wireless LAN network with one access point, the Airport Extreme, but I would follow the instructions that are appropriate for your setup.
I went to the Canon MX860 driver page http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDet ailTabAct&fcategoryid=334&modelid=18121 and selected the MAC OS system files from the drop-down menu.
I downloaded:
_*MX860 series Scanner Driver Ver. 14.11.1*_ (Mac OS X 10.3/10.4/10.5/10.6)
mx860sosxsd14111ea8-2.dmg
(I didn't remember this file from the Easy Install, and I was unable to select this from the Navigator EX Scan menu, so I figured there was something wrong with it)
_*MP Navigator EX Ver. 2.1.2*_ (Mac OS X 10.2/10.3/10.4/10.5/10.6)
mpnexosx212ea8-2.dmg
(The version that came with the CD-Rom was an older version, 2.1.0, I think)
I installed both the Scanner Driver and the updated MP Navigator EX. The computer restarted after installing each program, so there were two restarts.
I opened the Solution Menu from the dock, chose Scan/Import Photos or Documents from the menu, and the Solution Menu opened MP Navigator EX (now version 2.1.2). From the MP Navigator Ex menu, I chose Scan/Import Photos/Documents (Platen), selected the Document Type, and voila, perfect wireless platen scans. When I checked the "Use the Scanner Driver" box, the Scanner Driver brought up more detailed scanning options. I was also able to scan a stack of documents using the ADF.
I know that this is a Snow Leopard thread, but I came across this thread when I did a search on exactly the same problem, so I wanted to post my solution in case it helps others. I think that the solution to your problem should be similar. If the two downloads specifically mentioned above do not help, perhaps try downloading and installing all of the other most up-to-date drivers/software on the Canon 860 page until something works.

Canon MX860 Scanner - Anyone Suggest an Mac Interface?

OS 10.6.2 sees the Canon MX860 scanner just fine, and places it in System Preferences>Print & Fax which requires a few key clicks to get to it. Can anyone suggest an "on the desktop" method to interface with the scanner? Can you make a shortcut to the Print & Fax list? I do not care to use the Canon provided software which appears to favor that other PC world.

Hello there and happy New Year. I don't believe there is a method to add a desktop shortcut for the scanner, at least via the standard user buttons. There is probably a way you can create a script via Automator that will open Preview or Image Capture and scan the document.
Personally I like the ability to start the scan from the AIO. If you have the MX860 connected via USB, you can configure the Scan Button to open Preview or Image Capture instead of MP Navigator. Then you simply load your document onto the platen or ADF, select Scan and then press the Start button. You will get an overview of your document and have the ability to select some scanning options before selecting the portion of the document you want scanned.
If you have the MX860 connected via wireless, I believe the same can be done but don't have a wireless model at home to confirm this (I have an MP630). I think this function requires the Canon IJ Network Tool to be installed and running on the Mac.
Pahu

Canon MF4270 Scanning Function only works once

After my upgrading to 8.1 my canon MF4270 scanning function will only work one time when it is installed. Any subsequent boot (cold or warm) and it fails to work. The software (canon toolbox or windows scan) will just hang indefinitely. Sometimes
I get an error msg, sometimes I do not.
1. Have the latest driver from the Canon website
2. Tried reinstalling the driver several times
3. Tried the Windows scan utility
4. Tried different USB ports.
5. When I do get an error msg it is usually a "USB device is not recognized"
6. In Device Manager>Universal Serial Bus controllers>Unknown USB Device (Device Descriptor Request Failed
7. When I call up the properties for the yellow triangled usb device, event tab in the scrollable window:
Device USB\VID_0000&PID_0002\5&e658374&0&9 was configured.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 6.3.9600.16442
Driver Provider: Microsoft
Driver Section: BADDEVICE.Dev.NT
Driver Rank: 0xFF0000
Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: false
8. Also received a "
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed."
9. Canon tech support stated it was an MS WIA service issue and not there problem.
10. Also tried compatibility routine.
We run a paperless office so this is pretty huge. Need your expertise.
Thank You!
* * * UPDATE: The above discussion was with the MFC4270 fully powered or in energy savings mode and PC fully powered. Any reboot of the PC would result in no scanner. Tried turning off the MFC, reboot the PC, then turn on the scanner, and
the scanner worked just fine. A subsequent reboot with MFC remaining on would fail the scanner. Any reboot with MFC off, then turned on after booting would work.
So something amiss with driver and/or USB.

Hi,
Code 43 means that a device driver notified the operating system that the device failed, this circumstance can occur if the device hardware fails or if the device driver fails.
To resolve this problem, take the following steps:
1. To open Device Manager, click Start, click Search programs and files, and then type Device Manager. A list of available matching items appears above the search box; click Device Manager.
2. Locate the malfunctioning device in the list of devices, right-click the device, and then click Uninstall. When a warning message appears that you are uninstalling a device from your system, click OK. Device manager uninstalls the device.
3. Right-click your computer name in Device Manager and click Scan for hardware changes. Device manager scans your system and automatically reinstalls your device.
4. Right-click the device and click Properties. On the General tab of the device Properties dialog box, in Device status, you should see the message This device is working properly.
For more troubleshooting steps you can find it here:
http://technet.microsoft.com/en-us/library/cc725873(v=ws.10).aspx
Regards
Wade Liu
TechNet Community Support

Canon MX860 get error 300 when printing wirelessly from MacBook Pro

I've been printing wirelessly for several years and most recently after an upgrade to OS X 10.10.1 Yosemite it was printing fine until this morning. Something changed and I get error 300 when I try to print. If I connect my MacBook to the Canon MX860 printer using the USB cord it prints fine so I'm assuming it's some sort of wireless connection issue. I powered down and up both the printer and the Macbook and still get the error. I tried the "Reset Printer System" from the System Preferences and now I can't add the printer back in. I tried using the CD that came with the printer to reinstall the wireless connection and the set-up program says it's incompatible with my operating system and refuses to run. Any assistance to help me print wirelessly again would be very much appreciated. Thank you.

After further investigation, we believe this is due to an intermittent modem problem and is not the fault of the printer or MacBook.

Can I use my IPad to print on my Canon MX860 and do I need to download an App ?

I have a Canon MX860 printer and want to print using my IPad. Do I need to download an App ? AirPrint lists printers which are compatable but the MX860 is not on the list. Will it still work or do I need a different App ? Thanks Sarah

Canon says that your printer is too basic to have AirPrint.
http://www.usa.canon.com/cusa/consumer/standard_display/AirPrint
You'll have to use an app, as Pogo said.

Pictures print very strangely from Canon MX860, printer or Macbook issue?

I recently purchased a Canon MX860 printer to go with my two-month old Macbook. During setup the printer would not print the head alignment patterns correctly. I do not know if that is a related issue to the picture printing problem I am having.
When I print anything from my Macbook (pictures off my Canon camera or pictures off the internet and even graphics from Canon's site), they come out very odd looking. All the colors are printing and I have checked everything suggested in the printer's online help sections. The problem is that only in certain areas of the pictures are colors coming out reversed or mixed up. For example, I tried printing a picture of my blue-eyed, black and white dog in a snowy landscape with green pine trees in the background. The landscape came out relatively normal looking with white snow, green and brown trees and a light blue sky. My dog cam out with the main areas of her white and black coloring looking normal, but her nostril holes came out white and part of her black nose is pink and blue, while the outer edges of the nose are black like it should be. Her light blue eyes came out solid black while the black "eyeliner" around her eyes is pure white in the printout. The darkest shadows on her face came out with white, blue and pink dots, fading into darker colors towards the outer edges. Her white eyebrow spots came out reversed with the highlights in her fur being black and the shadows being white. But her white muzzle is white like it should be.
I don't get it. How can the printer selectively print some pieces of the same picture incorrectly and some correctly? Did I get the wrong printer to go with a new Macbook? Am I missing some updated driver? Did I just get a dud printer? Please help.

Whether your issue during setup is related or not, I couldn't tell you. However, you definitely want to get that sorted out as it's bound to cause problems otherwise.
Unfortunately, I'm not even sure where to begin troubleshooting for you. Have you tried Canon's website or their support? You might get better answers there.
~Lyssa

How to turn off color management in Canon MX860 for printer profile

I just got my Spyder3Print updated with the SR software to calibrate my Canon MX860 on a Mac OS X system. I am using 3rd party paper (Kirkland) and 3rd party ink (uni-kit). There are no existing .icc profiles out there for this combo. I have been using canons "GL2/GL3" profile which does not give me, as expected, a good color match.
When the program asks to print the target it says to make sure the "color management is off".
I cannot find an "off" selection. In the "color mode" portion of the dialog box I do get to choose between "colorsync" and "canon color matching"???
I was guessing colorsync and then I have to pick a printer/paper/ink .icc profile. Not sure what to use for this first target print.
Not sure if that choice represents color managment off?

Just got the answer from Spyder:
his applies to ALL Canon printers drivers running under both Leopard and Snow Leopard and it's the correct "solution" to get them to print without color management (a critical, unavoidable requirement for building custom printer profiles with any 3rd party printer profiling solution).
Make sure you're running OSX 10.6.2 or whatever the latest is. There have also been some Canon driver updates that will show up in System Preferences:Software Update, so make sure you've got nothing left to apply as an update. Another way to make sure you have the latest Canon driver installed: go to Print & Fax, select your current Canon driver, and click on Options and Supplies... to see what version it is. (It should be 10.26.0.0 or later, and here's the Apple list of latest drivers for all printers):
http://support.apple.com/kb/HT3669
If you don't have the most recent driver, then click "-" to remove the older Canon driver from the list. Then, with the printer attached and powered on, click "+", and add back the driver for it (this should download and install the latest version for you).
Now: when you PRINT and want to turn off color management in Spyder3Print, THIS is the way to do it:
In the Color Matching pane of the driver, select ColorSync (not Vendor Matching, or Canon Color Matching!)
In the popup beneath that, you'll see "Automatic"; a list of all the Canon standard profiles; and a command to choose from other profiles. Use that last command to see a list of all profiles on your system.
Select "Generic RGB" from the list. (this is the key). Then say OK and you'll see that "Generic RGB" shows beneath the ColorSync radio button in the Color Matching pane. This is the secret to disabling color management with the Canon drivers in Snow Leopard (and it also works in Leopard, as well, although in that case, a warning gets displayed underneath "Generic RGB", which can be ignored)
Select the paper type, output quality, resolution, etc. as usual and print the target sheet. (Just leave the Color Options pane alone)
NOW you should get a properly dark (non-color-managed) target print. Measure this and build a profile.
Printing with "No Color Management" from Photoshop actually works the same way. It invisibly pushes through "Generic RGB" or an equivalent when you choose "No Color Management" in its Print dialog, This is why, in the Color Matching pane of the driver, ColorSync subsequently comes up auto-selected and also disabled; Photoshop has done the same thing I just described "under the hood" and as a result, that choice in the driver gets "locked".
When printing through the profile in Photoshop: do it the usual way. (Photoshop Manages Colors, choose the profile, Saturation intent, etc etc etc). It should work fine.
When doing a test print from inside Spyder3Print: since Spyder3Print applies the profile internally to the image data before it's sent to the driver, you should set the driver up exactly the same as when you printed the target image (as I've described above), so this would be ColorSync:Generic RGB in the Color Matching pane.

Macbook Pro and Windows-connected Canon MX860 printer

I'm sorry if this is in the wrong forum.
I have a Canon MX860 wireless printer that is connected to a Windows computer and can be used by any Windows computer on my network. One of my users has recently added a MacBook Pro (Mac OSx 10.6.2, MacBook Pro 5,5) and we aren't having the same luck.
I tried the IP tab, using both the IP option on the dropbox and the second option (the machine's not in front of me right now). I entered the IP address and tried selecting the Canon MX860 software, but when I hit Add, it lowered and raised a box too quickly for me to see it. This didn't work at all.
I then tried the Windows tab, and it found the networked printer. I selected the Canon MX860 Series driver. It seemed to setup alright, and didn't throw up an error, but it just wouldn't communicate with the printer. Actually, there were two printers found: Canon MX86 and Canon MX86.2. Apparently, the 86.2 is a Fax machine. When set up as the printer, if I tried to print something, it caused a warning message on the Windows machine saying "fax machine not configured" or some such. So, the Mac can communicate with the printer. It just won't print when pointed to the MX86.
I got the latest drivers for the printer today, and even tried downloading the IJ Network Tool on the Mac. It seems like installing software on the Mac is only supposed to be done if the printer is to be connected to it, but I'm not sure. I don't know much about Macs at all at this point.
I'm probably not making this too clear, but any help would be appreciated. Just let me know what other information I need to provide.
Thanks.

Welcome to the Apple Discussions!
In the Finder go to Help>Mac Help. Select the Index, upper right. Go to S>Sharing printers. You will find instructions for configuring Macs and PCs for printer sharing among the articles available.
Dah•veed

Printing from IPAD to canon mx860

IIS there any way I can print from my iPad to my canon mx860? I have tried and shows no AirPrint available . I would really appreciate if someone lets me know how to. Thank you

As Rudger said, the service runs only on particular printers.
However there is a workaround by using a 3rd party software, which emulates such a server.
This software has to run on a computer either mac or pc in you local network - same as the printer.
The printer needs to be installed on this computer.
Now the software emulates the airprint-server and forwards all print-jobs from your ipad or iphone to the printer.
One example: http://www.netputing.com/applications/handyprint-v5/
Try searching the web for airprint server for mac/ pc , whatever applies.

Canon mx860 os X maverick

I have a canon MX860 and i've followed the instructions on how to install a printer wirelessly. My Mac is able to detect the printer and scanner when connected via USB. However, when i try to access the printer wirelessly, only the scanner shows up on the 'add printer' list. i've used the Canon IJ Network tool, updated drivers but still no luck. Can you please help me figure out what is going on?

You need to click on the little triangle next to the printer name to get all of the options. In Safari, for instance, you can then preview the pages and choose which pages to print.

Unable to set wireless connection with imac and Canon MX860 printer ...

I recently converted to a Mac and bought a Mac Book, iMac, Airport Extreme, and a Canon MX860 printer. i have installed the canon software numerous times on my iMac to set up the wireless connection. yes, the airport extreme recognizes the printer and i am able to connect to my private and guest networks. the signal strength is good. It's the next part that I'm always stuck at. The Printer settings does not display when i choose More Printers and select Canon IJ Network. I called Apple support and we tried changing my network settings to an unsecured network and it still has the same issue. It was recommended this may be Canon driver issue and advised me to contact Canon. I reset the Airport, changed my network name and password .. i think i tried everything and it still does not work. What was I thinking when i said i wanted to convert to Mac? I can't move forward and connect my macbook or pc yet until I successfully connect the imac. Yes, i installed the latest canon IJ Network tool. of course the USB connection is fine but that defeats the whole purpose if why i bought this printer. please advise how to fix. this is getting very frustrating.

Some help at http://store.apple.com/us/product/TV352LL/A perhaps in the comments.
And maybe at http://www.amazon.com/Canon-PIXMA-MX860-Wireless-Printer/product-reviews/B001R4C 5BK in the comments.
"I ran into the same network installation issue that I've seen in other Canon printers. Canon's network setup forces you to connect by USB cable first. Only after you tell the program that you want to use the computer over the network can you remove the USB cable, move the printer if needed, and if you're using a wired connection, reconnect a network cable. The process isn't particularly difficult, but it's more cumbersome than what other printers let you do, which is simply put the printer where you want it, plug in an Ethernet cable, and install the software." source = http://shop.pcmag.com/shop/product/pcmag/84634068.aspx?SB=6&OB=1
"MAC wireless network printer setup requires turning off firewall, and works fine if you leave firewall off (not recommended). If you set firewall at "essential connections only," wireless networked MX860 won't work. You must add MP navigator and solution apps to your firewall enabled list. Then it worked fine on the admin account, but still won't work on users account which required additional permission settings and selections. After 2 hours it worked fine, but I would've expected better instruction manual for MAC." source = http://cnet.nytimes.com/multifunction-devices/canon-pixma-mx860/4852-3181_7-3352 9769.html
"The only trouble that I have had with this machine is setting up the wireless network. The manual instructions are impossible for me to understand and I ended up having to call for assistance. Which easily solved the problem. And again when I had to reconfigure my network settings it was impossible to follow the logarithm of instructions in the manual. Again I needed to call for assistance. If I need help after the year manufacture's warranty I will be charged for these calls." source = http://www.zimbio.com/InkjetPrinter+Reviews/articles/1932/Canon+PIXMA+MX860+Wireless+One+PhotoPrinter
Even Windows people have trouble:
"I NEED INTRUCTIONS ON HOW TO CONNECT MY HP LAPTOP TO THE CANON MX860 PRINTER."
"I'm with you. I have my mx860 connected usb to my pc with the printer being shared but my wireless laptop can't find it no matter what I try."
And, unhappy Vista person:
"I had high hopes for this printer - it seemed to have it all. But the wireless feature never worked, it only worked on my gigabit network for about two weeks (only THREE print jobs including the test print), and never observed it to work via USB - Vista (x64 Ultimate) would throw an error saying it could not attach the device."

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