Canon MX870 scanner stopped working
The fax still works but scanner gives a "stopped working" error. I have tried all the usual trouble shooting including going to the twain32 folder to check for third party interference. Nothing has worked. Any ideas?
Hi katevancolen!
So that the Community can help you better, we will need to know the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), and how you're connecting to your device (USB, Wi-Fi, or ethernet). Any other details you'd like to give will only help the Community better understand your issue! Thanks and have a great day!
Similar Messages
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Help with Canon MX870 - scanner stopped working
Hi,
I bought a Canon Pixma MX870 printer/scanner a month or so ago and it was working fine up till this week. I had installed the Canon software and ran the OS X Software updpate when setting it up.
All of a sudden last week I couldn't print. It kept saying the printer couldn't be found. So I downloaded the Apple Canon printer software and reinstalled it thinking it couldn't do any harm. The printer is working again. The scanner not so much. If I do manage to get it to work (either by using the scanner from System preference > Print/Fax > and choosing open scanner or by using the MP Navigator it typically now will only work 1 time. After that it says "scanner not found" and sometimes if I close and reopen the scanner from Print/Fax it says "trying to open scanner session".
I know the MX870 is connected to the network. The blue wifi light is lit, it shows in the router's list of connected devicies, it also shows in Safari's list of Bonjour Devices.
I need this machine to scan and play nice with OS X - I need to scan more than print.
I ran Disk Warrior, ran chrons to do maintenance and fix permissions etc. I tried deleting and re- adding the scanner. That didn't work and I had to restore it from backup.
Anyone have any ideas on what to do next?
Thank you.Marlinespike wrote:
However, I went to take a screenshot and something very weird happened. It popped up a dialog box where the scanner was checked as shown in your screenshot with an 80.????? IP address (the ? are because I don't recall)
The 80 number would have been the MX870 wifi network address - not the IP address. The scanner selector tool does not show the device IP address, only the network address.
...asking if "Canon IJ Network Scanner Selector 2" could accept incoming connections from the network and there was a 3rd choice listing the scanner as "Canon MX870 series_3DXXXXX (where I am putting in Xs because I suspect it is a serial number).
Based on this I would guess that the firewall is enabled on your Mac and the prompt is to add an exception to for the networked MX870 (and the X's are the last digits of the wifi network address shown in the selector tool) so that communication can flow between both devices. -
Help! canon 9000f scanner stopped working
- says error connecting the scanner. USB cable is connected and drivers reinstalled (twice) but same message. Interestingly it recognizes the scanner hardware but when i press the scan button it gives error 2.155.33
Hi nikinhkg,
Thanks for visiting Apple Support Communities.
You may find the troubleshooting steps in this article helpful:
USB and FireWire Quick Assist
http://support.apple.com/kb/ht1151
You may also want to try the steps in this article:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
Best,
Jeremy -
Canon MP Navigator stopped working.
Canon MP Navigator stopped working. twain_32 folder contains only wiatwain.ds and CNQ4507. No PIXMA MX870 were present. Please advise.
Hi bcb,
Please try downloading the updated MP Navigator from the following website:
http://usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx870#Driver...
If the error remains afterward, or there is any difficulty with the procedure, please visit the link below for further assistance. Thanks so much!
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
Canon MP Navigator Stopped Working (MX870)
Running Windows7, 64 bit Oper System
Canon MX870
Scanning was not an issue prior to a few days ago. No new software or programs have been installed.
Went to scan a document and scanning looked like it was working, then it greyed out and received error message: Canon MP Navigator EX has stopped working.
Searched internet for solutions and tried them. Nothing works. I've gone as far to un-install all Canon products and utilities, even went into registry and searched and removed everything I thought I could related to Canon.
Still receive error. What do I do now?
Guess I've pretty much stumped the panal since there's been no response
Solved!
Go to Solution.Hi jealkon,
There may be a third party scanner driver interfering with MP navigator. Please try the following:
1. Click 'Start' and then 'Computer'.
2. On the left-hand pane, click the down arrow beside Local Disk (C: ).
3. Click the down arrow beside Windows to open the folder
4. Highlight the twain_32 folder.
5. The folder should have 2 folders that start with PIXMA MX870 and a file called wiatwain.ds. Any other folders or files should be dragged to the desktop.
6. Reboot the computer and try scanning again.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
Canon Pixma 180 Navigator/Scanner stopped working with Snow Leopard?
Hi,
I recently got a new IMac with Snow Leopard.
Everything was backed up from Tim Machine and the Apple store installed the drivers for my Canon MP Pixma 180 all-in-one printer.
The printer does work but my Navigator shuts down when I choose the Scanner.
I can open the Scanner via the Print preferences in the System preferences but I can't alter anything? It scans as is.
I get this error message if this helps:
Process: MP Navigator [16387]
Path: /Applications/Canon Utilities/MP Navigator 3.0.app/Contents/Resources/MP Navigator.app/Contents/MacOS/MP Navigator
Identifier: jp.co.canon.bj.printer.app.module.MPN300
Version: Version 3.0.0 (3.0.0)
Build Info: MP Navigator 3.0-3~3
Code Type: X86 (Native)
Parent Process: ??? [1]
Date/Time: 2009-11-27 13:34:24.846 -0500
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Interval Since Last Report: 4158 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 55 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 152635E6-DF4B-4DAB-B623-939476E27DCF
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x000000000000001c
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.AppKit 0x97238b7e -[NSImage _setCacheRep:] + 34
1 com.apple.AppKit 0x97238a8c __-[NSImage addRepresentations:]_block_invoke1 + 103
2 com.apple.AppKit 0x97238902 -[NSImage _usingRepProviderPerformBlock:] + 122
3 com.apple.AppKit 0x97238881 -[NSImage _usingRepresentationsPerformBlock:] + 88
4 com.apple.AppKit 0x97238821 -[NSImage _addRepresentations:] + 121
5 com.apple.AppKit 0x9723878c -[NSImage addRepresentation:] + 105
6 ...GUserInterfaceframework1200 0x17f71f68 -[UIM1200_BaseScanMode reDrawPreview:] + 278
7 ...GUserInterfaceframework1200 0x17f109c7 -[UIM1200_UserInterfaceModule drawPreviewAreaThread] + 494
8 com.apple.Foundation 0x94d9aea8 __NSThreadPerformPerform + 705
9 com.apple.CoreFoundation 0x970468cb __CFRunLoopDoSources0 + 1563
10 com.apple.CoreFoundation 0x9704438f __CFRunLoopRun + 1071
11 com.apple.CoreFoundation 0x97043864 CFRunLoopRunSpecific + 452
12 com.apple.CoreFoundation 0x97043691 CFRunLoopRunInMode + 97
13 com.apple.HIToolbox 0x98f4cf0c RunCurrentEventLoopInMode + 392
14 com.apple.HIToolbox 0x98f4cbff ReceiveNextEventCommon + 158
15 com.apple.HIToolbox 0x98f4cb48 BlockUntilNextEventMatchingListInMode + 81
16 com.apple.AppKit 0x97270ac5 _DPSNextEvent + 847
17 com.apple.AppKit 0x97270306 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
18 com.apple.AppKit 0x9723249f -[NSApplication run] + 821
19 com.apple.AppKit 0x9722a535 NSApplicationMain + 574
20 ...j.printer.app.module.MPN300 0x00076572 mfpMain + 2110
21 ...j.printer.app.module.MPN300 0x00075d17 main + 68
22 ...j.printer.app.module.MPN300 0x0000279a _start + 228
23 ...j.printer.app.module.MPN300 0x000026b5 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x94a680ea kevent + 10
1 libSystem.B.dylib 0x94a68804 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x94a67cc3 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x94a67a68 dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x94a674f1 pthreadwqthread + 390
5 libSystem.B.dylib 0x94a67336 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x94a67182 _workqkernreturn + 10
1 libSystem.B.dylib 0x94a67718 pthreadwqthread + 941
2 libSystem.B.dylib 0x94a67336 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x97238b6a ecx: 0x97a7ecc0 edx: 0x1c950d90
edi: 0x1ba3fec0 esi: 0x00000000 ebp: 0xbfffe0a8 esp: 0xbfffe070
ss: 0x0000001f efl: 0x00010282 eip: 0x97238b7e cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0000001c
Binary Images:
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0x98470000 - 0x9847bff7 libCSync.A.dylib ??? (???) <9292E6E3-70C1-1DD7-4213-1044F0FA8381> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9847c000 - 0x9847cff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9879d000 - 0x98959fef com.apple.ImageIO.framework 3.0.1 (3.0.1) <598CF4F9-7542-E1A7-26D2-584933497A2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x9895a000 - 0x989beffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x989bf000 - 0x989bfff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x989c0000 - 0x989c0ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x989c1000 - 0x989d1ff7 libsasl2.2.dylib ??? (???) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x989d3000 - 0x98e08ff7 libLAPACK.dylib ??? (???) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x98e09000 - 0x98e09ff7 com.apple.Accelerate 1.5 (Accelerate 1.5) <F642E7A0-3720-FA19-0190-E6DBD9EF2D9B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x98f18000 - 0x9923bfef com.apple.HIToolbox 1.6.2 (???) <E02640B9-7BC3-A4B4-6202-9E4127DDFDD6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x99263000 - 0x99300fe3 com.apple.LaunchServices 362 (362) <8BE1C1A1-BF71-CE07-F3FB-6057D47AF461> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x99358000 - 0x99362ff7 libGL.dylib ??? (???) <76A207FE-889A-CF1B-AF9A-795EEE5A463E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9938f000 - 0x994bbfe3 com.apple.audio.toolbox.AudioToolbox 1.6.1 (1.6.1) <C226DF5C-35B0-98B8-95ED-FE5FE24E62C8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib ??? (???) <40768C5F-44D4-C606-5DC1-2C3E9F963B37> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x8F), Atheros 9280: 2.1.8.10
Modem:
Bluetooth: Version 2.2.4f3, 2 service, 1 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3500418ASQ, 465.76 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: MP180, 0x04a9 (Canon Inc.), 0x1715, 0x24300000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0x06400000
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x06200000
USB Device: Apple USB Modem, 0x05ac (Apple Inc.), 0x1401, 0x06220000
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020b, 0x06230000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000
FireWire Device: OEM SATA Device 00, G-TECH, Up to 800 Mb/sec
I use my Scanner a lot...is there a new driver anywhere I can download?
Any feedback would be greatly appreciated!Hi Pahu,
I did exactly what you said..trashed the Navigator, rebooted and downloaded the exact same file from the Canadian site.
Ran the disk repair and it still quit with this error message:
Process: MP Navigator [204]
Path: /Applications/Canon Utilities/MP Navigator 3.0.app/Contents/Resources/MP Navigator.app/Contents/MacOS/MP Navigator
Identifier: jp.co.canon.bj.printer.app.module.MPN304
Version: Version 3.0.4 (3.0.4)
Build Info: MP Navigator 3.0-3~3
Code Type: X86 (Native)
Parent Process: ??? [1]
Date/Time: 2009-11-27 15:32:46.421 -0500
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Interval Since Last Report: 11044 sec
Crashes Since Last Report: 9
Per-App Interval Since Last Report: 69 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 152635E6-DF4B-4DAB-B623-939476E27DCF
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x000000000000001c
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.AppKit 0x97238b7e -[NSImage _setCacheRep:] + 34
1 com.apple.AppKit 0x97238a8c __-[NSImage addRepresentations:]_block_invoke1 + 103
2 com.apple.AppKit 0x97238902 -[NSImage _usingRepProviderPerformBlock:] + 122
3 com.apple.AppKit 0x97238881 -[NSImage _usingRepresentationsPerformBlock:] + 88
4 com.apple.AppKit 0x97238821 -[NSImage _addRepresentations:] + 121
5 com.apple.AppKit 0x9723878c -[NSImage addRepresentation:] + 105
6 ...GUserInterfaceframework1200 0x18209f68 -[UIM1200_BaseScanMode reDrawPreview:] + 278
7 ...GUserInterfaceframework1200 0x181a89c7 -[UIM1200_UserInterfaceModule drawPreviewAreaThread] + 494
8 com.apple.Foundation 0x94d9aea8 __NSThreadPerformPerform + 705
9 com.apple.CoreFoundation 0x970468cb __CFRunLoopDoSources0 + 1563
10 com.apple.CoreFoundation 0x9704438f __CFRunLoopRun + 1071
11 com.apple.CoreFoundation 0x97043864 CFRunLoopRunSpecific + 452
12 com.apple.CoreFoundation 0x97043691 CFRunLoopRunInMode + 97
13 com.apple.HIToolbox 0x98f4cf0c RunCurrentEventLoopInMode + 392
14 com.apple.HIToolbox 0x98f4cbff ReceiveNextEventCommon + 158
15 com.apple.HIToolbox 0x98f4cb48 BlockUntilNextEventMatchingListInMode + 81
16 com.apple.AppKit 0x97270ac5 _DPSNextEvent + 847
17 com.apple.AppKit 0x97270306 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
18 com.apple.AppKit 0x9723249f -[NSApplication run] + 821
19 com.apple.AppKit 0x9722a535 NSApplicationMain + 574
20 ...j.printer.app.module.MPN304 0x0007752b mfpMain + 2123
21 ...j.printer.app.module.MPN304 0x00076cc3 main + 68
22 ...j.printer.app.module.MPN304 0x0000344e _start + 228
23 ...j.printer.app.module.MPN304 0x00003369 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x94a680ea kevent + 10
1 libSystem.B.dylib 0x94a68804 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x94a67cc3 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x94a67a68 dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x94a674f1 pthreadwqthread + 390
5 libSystem.B.dylib 0x94a67336 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x94a67182 _workqkernreturn + 10
1 libSystem.B.dylib 0x94a67718 pthreadwqthread + 941
2 libSystem.B.dylib 0x94a67336 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x94a67182 _workqkernreturn + 10
1 libSystem.B.dylib 0x94a67718 pthreadwqthread + 941
2 libSystem.B.dylib 0x94a67336 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x97238b6a ecx: 0x97a7ecc0 edx: 0x18686520
edi: 0x0150e7a0 esi: 0x00000000 ebp: 0xbfffe0a8 esp: 0xbfffe070
ss: 0x0000001f efl: 0x00010282 eip: 0x97238b7e cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0000001c
Binary Images:
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0x11c000 - 0x2c5fc7 +jp.co.canon.bj.printer.app.module.MPN304.pdflibrary PDFLibrary Version 3.0.4 (3.0.4) /Applications/Canon Utilities/MP Navigator 3.0.app/Contents/Resources/MP Navigator.app/Contents/Frameworks/PDFLibrary.framework/Versions/A/PDFLibrary
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0x4f6000 - 0x501feb +com.canon.SAPlib ??? (1.1.0) /Applications/Canon Utilities/MP Navigator 3.0.app/Contents/Resources/MP Navigator.app/Contents/Frameworks/SAPlib.framework/Versions/A/SAPlib
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0x80e000 - 0x817fff +com.yourcompany.yourcocoaframework ??? (1.0) /Applications/Canon Utilities/MP Navigator 3.0.app/Contents/Resources/MP Navigator.app/Contents/Frameworks/FDP.framework/Versions/A/FDP
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0x2b00000 - 0x2b01ffe +com.macte.PluginKit.InputManager ??? (1.0) <C57882EA-846B-FFA7-F5ED-9A0D885488A6> /Library/InputManagers/Plugin Kit Input Manager/Plugin Kit Input Manager.bundle/Contents/MacOS/Plugin Kit Input Manager
0x17510000 - 0x17510fff +jp.co.canon.scangear.sgutility2.framework 2.0.0 (2.0.0) /Library/Application Support/Canon/ScanGear/Frameworks/SGUtility.framework/Versions/A/SGUtility
0x17f8a000 - 0x17f8bfff +com.cooliris.safariplugin Cooliris Plugin (1.11) <BBD50986-E53B-1E1B-74D4-2724D072D0B6> /Library/InputManagers/Cooliris/Cooliris.bundle/Contents/MacOS/Cooliris
0x17f90000 - 0x17f91fff +com.ecamm.pluginloader Ecamm Plugin Loader v1.0.5 (1.0.5) /Library/InputManagers/Ecamm/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader
0x17fb5000 - 0x17fbafff +jp.co.canon.scangear.moire500 5.0.0 (5.0.0) /Library/Application Support/Canon/ScanGear/Plugins/moire500.plugin/Contents/MacOS/moire500
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0x17fd3000 - 0x17ff2fe7 +com.twainds.mp180.scangear1210.canon 12.1.1 (12.1.1) /Library/Image Capture/TWAIN Data Sources/Canon MP180.ds/Contents/MacOS/Canon MP180
0x18100000 - 0x18102ffb +jp.co.canon.ScanGearMP.CalcToneframework 1.0.0 (1.0.0) /Library/Application Support/Canon/ScanGear/Frameworks/CalcTone.framework/Versions/A/CalcTone
0x18182000 - 0x18183fff +jp.co.canon.scangear.hsl 2.0.0 (2.0.0) /Library/Application Support/Canon/ScanGear/Plugins/hsl.plugin/Contents/MacOS/hsl
0x181a4000 - 0x183f9fdf +jp.co.canon.ScanGearMP.SGUserInterfaceframework1200 1.1.0 (1.1.0) /Library/Application Support/Canon/ScanGear/Frameworks/SGUserInterface1200.framework/Versions/A/SGUs erInterface1200
0x184a9000 - 0x184b7fff +jp.co.canon.ScanGearMP.SGCommonUInterfaceframework 1.0.0 (1.0.0) /Library/Application Support/Canon/ScanGear/Frameworks/SGCommonUInterface.framework/Versions/A/SGCom monUInterface
0x184c6000 - 0x184edffb +jp.co.canon.scangear.sgsm2.framework 2.0.1 (2.0.1) /Library/Application Support/Canon/ScanGear/Frameworks/SGSM2.framework/Versions/A/SGSM2
0x19101000 - 0x1911eff7 libPDFRIP.A.dylib ??? (???) <EBF2754B-B509-E631-B41C-1F7061802B4D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x1a5cd000 - 0x1a5cefff +jp.co.canon.scangear.balco 1.0.0 (1.0.0) /Library/Application Support/Canon/ScanGear/Plugins/balco.plugin/Contents/MacOS/balco
0x1a5e0000 - 0x1a634fff +jp.co.canon.bj.scan.CanoFine2.ub 2.0.5 (2.0.5) /Library/Application Support/Canon/ScanGear/Frameworks/CanoFine2.framework/Versions/A/CanoFine2
0x1a650000 - 0x1a653ff3 +com.divx.divxtoolkit 1.0 (1.0) /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
0x1a8d7000 - 0x1a8e1fe7 +jp.co.canon.scangear.mc04 0.4.13 (0.4.13) /Library/Application Support/Canon/ScanGear/Plugins/mc04.plugin/Contents/MacOS/mc04
0x1a8e6000 - 0x1a8f3fdf +jp.co.canon.scangear.cubs206 2.0.6 (2.0.6) /Library/Application Support/Canon/ScanGear/Plugins/cubs206.plugin/Contents/MacOS/cubs206
0x1a8f7000 - 0x1a8f8fff +jp.co.canon.scangear.rotate 1.0.0 (1.0.0) /Library/Application Support/Canon/ScanGear/Plugins/rotate.plugin/Contents/MacOS/rotate
0x1a8fc000 - 0x1a8fefff +jp.co.canon.scangear.zoom 1.0.0 (1.0.0) /Library/Application Support/Canon/ScanGear/Plugins/zoom.plugin/Contents/MacOS/zoom
0x1a902000 - 0x1a903fff +jp.co.canon.scangear.filter 1.0.0 (1.0.0) /Library/Application Support/Canon/ScanGear/Plugins/filter.plugin/Contents/MacOS/filter
0x1a907000 - 0x1a909fff +jp.co.canon.scangear.acrop 1.0.0 (1.0.0) /Library/Application Support/Canon/ScanGear/Plugins/acrop.plugin/Contents/MacOS/acrop
0x1a911000 - 0x1a938fe7 +com.google.talk.camera 1.0.18.1493 (1.0.18.1493) <59480374-19E1-4D09-D87D-3FD74E86CBCC> /Library/Components/Google Camera Adapter 0.component/Contents/MacOS/Google Camera Adapter 0
0x1a94f000 - 0x1a956fff +jp.co.canon.scangear.smac 1.0.1 (1.0.1) /Library/Application Support/Canon/ScanGear/Plugins/smac.plugin/Contents/MacOS/smac
0x1a970000 - 0x1a973fff +jp.co.canon.scangear.mld2006 1.0.0 (1.0.0) /Library/Application Support/Canon/ScanGear/Plugins/mld1210.plugin/Contents/MacOS/mld1210
0x1a978000 - 0x1a97affe +jp.co.Canon.mp.scanner.usb4 1.0.0 (1.0.0) /Library/Application Support/Canon/ScanGear/Plugins/MPScannerUSB4.plugin/Contents/MacOS/MPScannerUSB 4
0x1a988000 - 0x1ab3bfe7 libCMaps.A.dylib ??? (???) <7C24AA8F-89C2-8000-0B71-60F6631173C3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCMaps.A.dylib
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0x1ac5a000 - 0x1acaffdf +com.DivXInc.DivXDecoder 6.8.3.5 (6.8.3.5) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x1ad9a000 - 0x1ae4ffe7 libcrypto.0.9.7.dylib ??? (???) <4917E4F2-817F-5AC4-3FBE-54BC96360448> /usr/lib/libcrypto.0.9.7.dylib
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0x1b1fe000 - 0x1b213ff7 +jp.co.canon.scangear.ausm 6.1.4 (6.1.4) /Library/Application Support/Canon/ScanGear/Plugins/ausm.plugin/Contents/MacOS/ausm
0x1b8aa000 - 0x1b8b1fff +jp.co.canon.scangear.gercg 2.0.1 (2.0.1) /Library/Application Support/Canon/ScanGear/Plugins/gercg.plugin/Contents/MacOS/gercg
0x1ba1f000 - 0x1ba26fff +jp.co.canon.scangear.qare 2.1.0 (2.1.0) /Library/Application Support/Canon/ScanGear/Plugins/qare.plugin/Contents/MacOS/qare
0x1ba8c000 - 0x1ba95fe7 +jp.co.canon.scangear.rstcol230 2.3.0 (2.3.0) /Library/Application Support/Canon/ScanGear/Plugins/rstcol230.plugin/Contents/MacOS/rstcol230
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0x9827f000 - 0x982b4ff7 libcups.2.dylib ??? (???) <BE4E095C-EECA-017E-11AA-C65F4D2B15C8> /usr/lib/libcups.2.dylib
0x982b5000 - 0x982b5ff7 com.apple.Accelerate.vecLib 3.5 (vecLib 3.5) <3E039E14-2A15-56CC-0074-EE59F9FBB913> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x982ed000 - 0x9846ffe7 libicucore.A.dylib ??? (???) <2B0182F3-F459-B452-CC34-46FE73ADE348> /usr/lib/libicucore.A.dylib
0x98470000 - 0x9847bff7 libCSync.A.dylib ??? (???) <9292E6E3-70C1-1DD7-4213-1044F0FA8381> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9847c000 - 0x9847cff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9879d000 - 0x98959fef com.apple.ImageIO.framework 3.0.1 (3.0.1) <598CF4F9-7542-E1A7-26D2-584933497A2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x9895a000 - 0x989beffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x989bf000 - 0x989bfff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x989c0000 - 0x989c0ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x989c1000 - 0x989d1ff7 libsasl2.2.dylib ??? (???) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x989d3000 - 0x98e08ff7 libLAPACK.dylib ??? (???) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x98e09000 - 0x98e09ff7 com.apple.Accelerate 1.5 (Accelerate 1.5) <F642E7A0-3720-FA19-0190-E6DBD9EF2D9B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x98f18000 - 0x9923bfef com.apple.HIToolbox 1.6.2 (???) <E02640B9-7BC3-A4B4-6202-9E4127DDFDD6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x99263000 - 0x99300fe3 com.apple.LaunchServices 362 (362) <8BE1C1A1-BF71-CE07-F3FB-6057D47AF461> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x99358000 - 0x99362ff7 libGL.dylib ??? (???) <76A207FE-889A-CF1B-AF9A-795EEE5A463E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9938f000 - 0x994bbfe3 com.apple.audio.toolbox.AudioToolbox 1.6.1 (1.6.1) <C226DF5C-35B0-98B8-95ED-FE5FE24E62C8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib ??? (???) <40768C5F-44D4-C606-5DC1-2C3E9F963B37> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x8F), Atheros 9280: 2.1.8.10
Modem:
Bluetooth: Version 2.2.4f3, 2 service, 1 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3500418ASQ, 465.76 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: MP180, 0x04a9 (Canon Inc.), 0x1715, 0x24300000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x06200000
USB Device: Apple USB Modem, 0x05ac (Apple Inc.), 0x1401, 0x06220000
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020b, 0x06230000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0x06400000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000
FireWire Device: OEM SATA Device 00, G-TECH, Up to 800 Mb/sec
Any other suggestions?
Many thanks again! -
Connect to Canon Mx870 scanner after OS 10.9.4 update
Hi, world of Mac geniuses:
after the 10.9.4 update, none of the Macs in my house (a 2010 iMac, a 2012 MacBook Pro, a 2014 MacBook Air) will recognize the scanner function on our networked Canon MX870 integrated scanner / printer. They all recognize it as a printer, but not as a scanner. It is connected wirelessly to our AirPort base station. As I said, all the computers in the house do recognize it as a printer, and can print to it, so I don't think there's anything wrong with the network connection per se.
I've tried all the obvious fixes -- restarting all the devices, removing the printer and then reinstalling it in System Preferences on each machine, removing the printer from the network and then connecting it to the network again.
Has anyone else experienced this problem? Any ideas?
--JTJust to confirm, when you want to connect to a networked scanner using Image Capture, the device will appear under the heading of Shared rather than Devices. So the MX870 is not listed under the heading of Shared?
If it is not listed under Shared, then a suggested action would be to connect the MX870 to one Mac via USB cable - purely as a test. If you then open Image Capture on this Mac the MX should now be shown under Devices. Select it and see that you can scan. This will confirm that the ICA driver is installed and working correctly. If this does work, disconnect the USB cable from the Mac and try scanning via the network again. -
HP DeskJet 1050 ALL-IN-ONE J410 series Printer Scanner stopped working suddenly
About a month back Scanner in my printer-scanner (DeskJet 1050 All-In-One J410 series) stopped working with a message on screen " HP Deskjet 1050 J410 series was not found". But the Printer was working fine. I have so far taken following steps with results against each -
a) HP Print & Scan doctor (HPPSdr.exe) showed HP Twain Scan faulty.
b) On advice from HP helpline, tried HP Deskjet Full Feature Software & Drivers (DJ1050_J410_1313.exe). It required uninstalling before installing. But uninstalling failed to happen.
c) Finally, with HP Printer Install Wizard (hppiw.exe) help it showed that Full Feature HP Software & Drivers is now installed. For its functionality, it called for its testing on 'print test page' and 'test scan'. After this, printer shows printing jobs in queue but will not print. At present it is limited to photocopying only without printing & scanning.
d) I am caught in a loop, because at the end of hppiw.exe message is '...if tests are not successful, HP recommends using HPPSdr.exe to diagnose and fix any problem' i.e. back to point (a) above.
Any solution to the above problem?Hi there @sukuma ,
I can see that you have a thread open with @Futoji in regards to the issue however, no response. I would suggest completing his troubleshooting recommendations and reply back to continue the troubleshooting efforts. I hope that helps you!
Here is the link to your other thread: Troubleshooting Thread
Have a great day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution! -
Adobe Acrobat Pro 9.4.2 and new Canon 9000F Scanner Not Working
Hi, folks I am pulling my hair out trying to get Acrobat to recognize the Canon 9000F scanner. I have downloaded the latest driver and still I am unable to get to see the darn thing.
The scanner works great in the Canon scanner software and other devices but not Acrobat.
When you go into Acrobat and do a Create a pdf and select scanner all are greyed out except custom and profiles, I have fiddled here with no luck.
I had a HP scanner before and all options where there and worked great.
Anyone know of any fixes for this?
CheersThe scanner is just a few months old and it has never worked with Acrobat. The scanner works great with other apps like Photoshop CS5 as a WIA device, it also works in Windows native apps like the Windows Fax and Scan application but not under Acrobat 9.4.2. I use Win 7 64bit system.
There is the WIA Canoscan and a Canoscan 9000f listed and when you select either of these you get these messages.
also here is the twacker result with 2 entries -
W510 Finger Scanner Stopped working
Hi gd ppl
It was just 2 days ago when i discovered that my fingerprint scanner seemed to stop working. The green LED on the scanner did not light up at all after the startup screen. Tried swiping but nothing actually happened. I have a long password which is a pain to type, so could u guys perhaps suggest how i can verify if the thing is actually bust or there are still ways which i could kinda try out before visiting the service centre?
Any comments would sure be nice,
Thanks in advance guyshey Tomahawk120,
try uninstalling the drivers and software for the fingerprint.
check in the bios if the fingerprint hardware is switch on. once done.. reinstall the software and drivers of the fingerprint and try again.
WW Social Media
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
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How to send a private message? --> Check out this article. -
USB scanner stopped working after PC upgrade
I have HP Officejet 4500 all in one printer. It has both USB and ethernet connections.
This week I have upgraded all PC components (so everything is new) except SSD drive so that I was able to continue where I stopped working.
However, my USB connection with printer stopped working.
First of all, I need to say, that I had to make scanner working over ethernet, so now my printer/scanner works without USB, but:
1. what may be the reason to stop USB connection working?
scanimage -L has usually expected output:
scanimage -L
device `hpaio:/usb/Officejet_4500_G510g-m?serial=CN141F219005CQ' is a Hewlett-Packard Officejet_4500_G510g-m all-in-one
but sometimes:
scanimage -L
and sometimes:
scanimage -L
device `hpaio:/usb/Officejet_4500_G510g-m?serial=0' is a Hewlett-Packard Officejet_4500_G510g-m all-in-one
When I try to scan over USB:
scanimage --format=tiff > test.tiff
scanimage: open of device hpaio:/usb/Officejet_4500_G510g-m?serial=CN141F219005CQ failed: Invalid argument
sometimes it stucks and sometimes:
scanimage --format=tiff > test.tiff
scanimage: open of device hpaio:/usb/Officejet_4500_G510g-m?serial=0 failed: Invalid argument
I have tried all steps on https://wiki.archlinux.org/index.php/Scanner site. I remind, that on the old PC it was working correctly. The problem appeared after upgrade.
2. The output of lsusb is:
Bus 001 Device 005: ID 03f0:2d12 Hewlett-Packard
When I try to connect to front USB 2.0 slot I get the following messages:
dmesg | tail
[ 832.202201] usb 1-8: hub failed to enable device, error -22
[ 832.362456] usb 1-8: new high-speed USB device number 8 using xhci_hcd
[ 832.362542] usb 1-8: Device not responding to setup address.
[ 832.566151] usb 1-8: Device not responding to setup address.
[ 832.769690] usb 1-8: device not accepting address 8, error -71
[ 832.929954] usb 1-8: new high-speed USB device number 9 using xhci_hcd
[ 832.930042] usb 1-8: Device not responding to setup address.
[ 833.133630] usb 1-8: Device not responding to setup address.
[ 833.337186] usb 1-8: device not accepting address 9, error -71
[ 833.337231] usb usb1-port8: unable to enumerate USB device
and no HP printer appears with lsusb.
When I connect it to the front USB 3.0 printer is recognised:
dmesg | tail
[ 832.769690] usb 1-8: device not accepting address 8, error -71
[ 832.929954] usb 1-8: new high-speed USB device number 9 using xhci_hcd
[ 832.930042] usb 1-8: Device not responding to setup address.
[ 833.133630] usb 1-8: Device not responding to setup address.
[ 833.337186] usb 1-8: device not accepting address 9, error -71
[ 833.337231] usb usb1-port8: unable to enumerate USB device
[ 918.254638] usb 1-12: new high-speed USB device number 10 using xhci_hcd
[ 918.429771] usblp 1-12:1.1: usblp1: USB Bidirectional printer dev 10 if 1 alt 0 proto 2 vid 0x03F0 pid 0x2D12
[ 919.469924] usblp1: removed
[ 919.470610] usblp 1-12:1.1: usblp1: USB Bidirectional printer dev 10 if 1 alt 0 proto 2 vid 0x03F0 pid 0x2D12
Bus 001 Device 010: ID 03f0:2d12 Hewlett-Packard
I don't have any such problem with rear USB.
All other USB devices work with front USBs. (wireless mouse, USB external HDD, USB CD/DVD, bluetooth dongle).
Can anybody explain me these issues please?
Thanks a lot.This is the full output of lsusb -v :
Bus 004 Device 002: ID 8087:8001 Intel Corp.
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0
bDeviceProtocol 1 Single TT
bMaxPacketSize0 64
idVendor 0x8087 Intel Corp.
idProduct 0x8001
bcdDevice 0.00
iManufacturer 0
iProduct 0
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0002 1x 2 bytes
bInterval 12
Hub Descriptor:
bLength 11
bDescriptorType 41
nNbrPorts 8
wHubCharacteristic 0x0009
Per-port power switching
Per-port overcurrent protection
TT think time 8 FS bits
bPwrOn2PwrGood 0 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x00 0x00
PortPwrCtrlMask 0xff 0xff
Hub Port Status:
Port 1: 0000.0100 power
Port 2: 0000.0100 power
Port 3: 0000.0100 power
Port 4: 0000.0100 power
Port 5: 0000.0100 power
Port 6: 0000.0100 power
Port 7: 0000.0100 power
Port 8: 0000.0100 power
Device Qualifier (for other device speed):
bLength 10
bDescriptorType 6
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0
bDeviceProtocol 0 Full speed (or root) hub
bMaxPacketSize0 64
bNumConfigurations 1
can't get debug descriptor: Resource temporarily unavailable
Device Status: 0x0001
Self Powered
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0
bDeviceProtocol 0 Full speed (or root) hub
bMaxPacketSize0 64
idVendor 0x1d6b Linux Foundation
idProduct 0x0002 2.0 root hub
bcdDevice 3.17
iManufacturer 3 Linux 3.17.6-1-ARCH ehci_hcd
iProduct 2 EHCI Host Controller
iSerial 1 0000:00:1d.0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
Hub Descriptor:
bLength 9
bDescriptorType 41
nNbrPorts 2
wHubCharacteristic 0x000a
No power switching (usb 1.0)
Per-port overcurrent protection
bPwrOn2PwrGood 10 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x02
PortPwrCtrlMask 0xff
Hub Port Status:
Port 1: 0000.0507 highspeed power suspend enable connect
Port 2: 0000.0100 power
can't get device qualifier: Resource temporarily unavailable
can't get debug descriptor: Resource temporarily unavailable
Device Status: 0x0001
Self Powered
Bus 003 Device 002: ID 8087:8009 Intel Corp.
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0
bDeviceProtocol 1 Single TT
bMaxPacketSize0 64
idVendor 0x8087 Intel Corp.
idProduct 0x8009
bcdDevice 0.00
iManufacturer 0
iProduct 0
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0001 1x 1 bytes
bInterval 12
Hub Descriptor:
bLength 9
bDescriptorType 41
nNbrPorts 6
wHubCharacteristic 0x0009
Per-port power switching
Per-port overcurrent protection
TT think time 8 FS bits
bPwrOn2PwrGood 0 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x00
PortPwrCtrlMask 0xff
Hub Port Status:
Port 1: 0000.0100 power
Port 2: 0000.0100 power
Port 3: 0000.0100 power
Port 4: 0000.0100 power
Port 5: 0000.0100 power
Port 6: 0000.0100 power
Device Qualifier (for other device speed):
bLength 10
bDescriptorType 6
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0
bDeviceProtocol 0 Full speed (or root) hub
bMaxPacketSize0 64
bNumConfigurations 1
can't get debug descriptor: Resource temporarily unavailable
Device Status: 0x0001
Self Powered
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0
bDeviceProtocol 0 Full speed (or root) hub
bMaxPacketSize0 64
idVendor 0x1d6b Linux Foundation
idProduct 0x0002 2.0 root hub
bcdDevice 3.17
iManufacturer 3 Linux 3.17.6-1-ARCH ehci_hcd
iProduct 2 EHCI Host Controller
iSerial 1 0000:00:1a.0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
Hub Descriptor:
bLength 9
bDescriptorType 41
nNbrPorts 2
wHubCharacteristic 0x000a
No power switching (usb 1.0)
Per-port overcurrent protection
bPwrOn2PwrGood 10 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x02
PortPwrCtrlMask 0xff
Hub Port Status:
Port 1: 0000.0507 highspeed power suspend enable connect
Port 2: 0000.0100 power
can't get device qualifier: Resource temporarily unavailable
can't get debug descriptor: Resource temporarily unavailable
Device Status: 0x0001
Self Powered
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 3.00
bDeviceClass 9 Hub
bDeviceSubClass 0
bDeviceProtocol 3
bMaxPacketSize0 9
idVendor 0x1d6b Linux Foundation
idProduct 0x0003 3.0 root hub
bcdDevice 3.17
iManufacturer 3 Linux 3.17.6-1-ARCH xhci_hcd
iProduct 2 xHCI Host Controller
iSerial 1 0000:00:14.0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 31
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
bMaxBurst 0
Hub Descriptor:
bLength 12
bDescriptorType 42
nNbrPorts 6
wHubCharacteristic 0x000a
No power switching (usb 1.0)
Per-port overcurrent protection
bPwrOn2PwrGood 10 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
bHubDecLat 0.0 micro seconds
wHubDelay 0 nano seconds
DeviceRemovable 0x00
Hub Port Status:
Port 1: 0000.02a0 5Gbps power Rx.Detect
Port 2: 0000.02a0 5Gbps power Rx.Detect
Port 3: 0000.02a0 5Gbps power Rx.Detect
Port 4: 0000.02a0 5Gbps power Rx.Detect
Port 5: 0000.02a0 5Gbps power Rx.Detect
Port 6: 0000.02a0 5Gbps power Rx.Detect
Binary Object Store Descriptor:
bLength 5
bDescriptorType 15
wTotalLength 15
bNumDeviceCaps 1
SuperSpeed USB Device Capability:
bLength 10
bDescriptorType 16
bDevCapabilityType 3
bmAttributes 0x02
Latency Tolerance Messages (LTM) Supported
wSpeedsSupported 0x0008
Device can operate at SuperSpeed (5Gbps)
bFunctionalitySupport 3
Lowest fully-functional device speed is SuperSpeed (5Gbps)
bU1DevExitLat 10 micro seconds
bU2DevExitLat 512 micro seconds
can't get debug descriptor: Resource temporarily unavailable
Device Status: 0x0001
Self Powered
Bus 001 Device 004: ID 040b:2011 Weltrend Semiconductor
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 1.10
bDeviceClass 0
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 8
idVendor 0x040b Weltrend Semiconductor
idProduct 0x2011
bcdDevice 2.00
iManufacturer 0
iProduct 1 GiGa HiD
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 34
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xa0
(Bus Powered)
Remote Wakeup
MaxPower 100mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 1 Boot Interface Subclass
bInterfaceProtocol 2 Mouse
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.10
bCountryCode 0 Not supported
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 105
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0008 1x 8 bytes
bInterval 10
can't get debug descriptor: Resource temporarily unavailable
Device Status: 0x0000
(Bus Powered)
Bus 001 Device 003: ID 0e8d:1806 MediaTek Inc. Samsung SE-208 Slim Portable DVD Writer
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x0e8d MediaTek Inc.
idProduct 0x1806 Samsung SE-208 Slim Portable DVD Writer
bcdDevice 0.00
iManufacturer 1 MediaTek Inc
iProduct 2 MT1887
iSerial 3 S16B6YMF7009NZ
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 32
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 4 Default
bmAttributes 0xa0
(Bus Powered)
Remote Wakeup
MaxPower 500mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 8 Mass Storage
bInterfaceSubClass 2 SFF-8020i, MMC-2 (ATAPI)
bInterfaceProtocol 80
iInterface 5 6238--Storage
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Device Qualifier (for other device speed):
bLength 10
bDescriptorType 6
bcdUSB 2.00
bDeviceClass 0
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
bNumConfigurations 1
can't get debug descriptor: Resource temporarily unavailable
Device Status: 0x0000
(Bus Powered)
Bus 001 Device 002: ID 1058:1100 Western Digital Technologies, Inc. My Book Essential Edition 2.0 (WDH1U)
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x1058 Western Digital Technologies, Inc.
idProduct 0x1100 My Book Essential Edition 2.0 (WDH1U)
bcdDevice 1.65
iManufacturer 1 Western Digital
iProduct 2 My Book
iSerial 3 57442D574341554630313130313431
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 32
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xc0
Self Powered
MaxPower 2mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 8 Mass Storage
bInterfaceSubClass 6 SCSI
bInterfaceProtocol 80 Bulk-Only
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Device Qualifier (for other device speed):
bLength 10
bDescriptorType 6
bcdUSB 2.00
bDeviceClass 0
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
bNumConfigurations 1
can't get debug descriptor: Resource temporarily unavailable
Device Status: 0x0001
Self Powered
Bus 001 Device 012: ID 03f0:2d12 Hewlett-Packard
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x03f0 Hewlett-Packard
idProduct 0x2d12
bcdDevice 1.00
iManufacturer 1 HP
iProduct 2 Officejet 4500 G510g-m
iSerial 3 CN141F219005CQ
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 108
bNumInterfaces 3
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xc0
Self Powered
MaxPower 2mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 3
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 204
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x01 EP 1 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 7
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 7 Printer
bInterfaceSubClass 1 Printer
bInterfaceProtocol 2 Bidirectional
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x08 EP 8 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x89 EP 9 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 2
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 255 Vendor Specific Subclass
bInterfaceProtocol 255 Vendor Specific Protocol
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x06 EP 6 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x87 EP 7 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 2
bAlternateSetting 1
bNumEndpoints 2
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 212
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x06 EP 6 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x87 EP 7 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Device Qualifier (for other device speed):
bLength 10
bDescriptorType 6
bcdUSB 2.00
bDeviceClass 0
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
bNumConfigurations 1
can't get debug descriptor: Resource temporarily unavailable
Device Status: 0x0001
Self Powered
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0
bDeviceProtocol 1 Single TT
bMaxPacketSize0 64
idVendor 0x1d6b Linux Foundation
idProduct 0x0002 2.0 root hub
bcdDevice 3.17
iManufacturer 3 Linux 3.17.6-1-ARCH xhci_hcd
iProduct 2 xHCI Host Controller
iSerial 1 0000:00:14.0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
Hub Descriptor:
bLength 11
bDescriptorType 41
nNbrPorts 14
wHubCharacteristic 0x000a
No power switching (usb 1.0)
Per-port overcurrent protection
TT think time 8 FS bits
bPwrOn2PwrGood 10 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x00 0x00
PortPwrCtrlMask 0xff 0xff
Hub Port Status:
Port 1: 0000.0503 highspeed power enable connect
Port 2: 0000.0100 power
Port 3: 0000.0503 highspeed power enable connect
Port 4: 0000.0503 highspeed power enable connect
Port 5: 0000.0100 power
Port 6: 0000.0100 power
Port 7: 0000.0303 lowspeed power enable connect
Port 8: 0000.0100 power
Port 9: 0000.0100 power
Port 10: 0000.0100 power
Port 11: 0000.0100 power
Port 12: 0000.0100 power
Port 13: 0000.0100 power
Port 14: 0000.0100 power
can't get device qualifier: Resource temporarily unavailable
can't get debug descriptor: Resource temporarily unavailable
Device Status: 0x0001
Self Powered
The cable is quite long. It has about 1,5m. Unfortunatelly, I don't have another cable to test it. Strange is, it was working before.... -
Can't get Canon Lide Scanner to work in PSE 10
I just belatedly upgraded to Snow Leopard... and got my PSE 6 to run without freezing by using a suggestion posted by Barbara B. ("Photoshop Elements for Snow Leopard") - deleting the Adobe Twain Driver. My Canon Lide 80 scanner always worked smoothly in PSE 6 in Snow Leopard, but PSE 6 was crashing prior to removing the Adobe Twain plug-in. Since I had not upgraded PSE in a while, I decided to download the trial of PSE 10 and put it through its paces before I purchased.
The first thing that I did was move the driver, ScanGear CS 7.2X into the import module as I had done in previous versions of PSE. The next thing that I did was make sure that Rosetta was loaded onto my operating system. I believe that with this new system Rosetta is automatically employed without having to put a check in the box as was with the case in Leopard, because there is no box to check, and the Apple care tech told me that it would run as needed. When I boot up PSE 10, I receive the message, "One or more plug-ins is currently not available on your system...", the system info states that it failed to load and the ScanGear CS 7.2X plug-in does not show up as a choice for inporting.
This is a great scanner, so I am unwilling to dump it, PSE 6 works if worse comes to worse, but I would like to upgrade to PSE 10. I am currently running on OS X 10.6.8.
Does anyone have a solution?Barbara B. wrote:
You must go into Applications>PSE 10>optional plug-ins>ImportModules, and move the TWAIN plugin into Plug-ins>Import Modules before you can scan with any scanner. However, if you must have rosetta to scan, you will not be able to scan into PSE 8,9, or 10, no matter whether Rosetta is installed on your mac or not. There is no longer any support for Rosetta in PSE since PSE 8 came out. In that case, you can either use Scan Gear or get a newer scanner, if there's no intel-native plugin on canon's download page for your model.
Thank you for answering me so quickly, Barbara B.
It is interesting to note that there is no longer any support for Rosetta in PSE since PSE 8. That really explains the problem. The optics of my scanner are really good and the scanner really does work well in the "right' software.
I did as you instructed: moved the TWAIN plugin from Optional plug-in>ImportModules to Plug-ins>ImportModules, and restarted the computer. Then I rebooted PSE 10. The TWAIN import did not load... does not even show up in as there but unloaded.
Any ideas? Could this be because I am using a trial version? -
Canon 7D tethered stopped working
When I click the shutter either on the camera or using LR, the message 'Transferring Files from Camera' stays and nothing happens.
I'm pretty sure this stopped working after upgrading to LR3.5
I upgraded to LR3.6
Tried three different USB cables
Tried each USB port with each USB cable combination
Rebooted
Followed every step here:
http://kb2.adobe.com/cps/894/cpsid_89486.html
Note, everything works fine using Canon EOS Utility
I noticed someone mention upgrading to LR3.6C but I don't see where to download that. Wouldn't it be here?:
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Also, in this article:
http://kb2.adobe.com/cps/842/cpsid_84221.html
5D, 1Ds Mark II, 20D, EOS 350D (Rebel XT/EOS Kiss Digital N) on Windows require a driver downloaded from Canon. This driver is not available for 64-bit versions of Windows.
Is it possible that the 7D should be included in that list?
My setup:
Sony VAIO laptop
Window 7 x64 SP1
Intel i5 2.67GHz
4GB RAM
USB 2.0
LR3.6
Is anyone else successfully shooting tethered with a Canon 7D?I'm happy to say that tethering is working after installing LR4.
Thanks! -
Canon MP600 scanner not working - help!!
I have a Canon MP600 scanner/copier/printer. It's connected to my MacBook which I purchased in Sept 2007. I have 10.5.2 on my computer. Computer's HD failed after 4 months, then flex cable (BUS cable?) had to be replaced about a week ago. Scanner worked fine before 10.5.2 and the hard driver failing.
Scanner scans the document, but a screen pops up on the computer that says "Unable to save file. The system cannot find the path specified."
I've updated and installed all the drivers from Canon's website. I cannot figure out what is causing the problem, or how to rectify it?
Please offer any help you can. Thanks!Hi all,
I had the same issue with a Canon MP600. Printing
did work, but it refused to scan with scanner not connected
message.
I updated all the drivers, no luck.
As a last resort, I changed the USB cable to a certified
USB 2.0 high speed one and it started scanning
I would suggest to try the following procedures:
- find a USB high speed cable
- connect just the mac and the printer
- test
If it it works it might be the old cable or some
interference with another USB device.
Reconnecting one at a time the other devices will
be the final step .
If it does not work also after having updated the
drivers and standalone with a Hi-speed USB cable
I have no additional clues, sorry.
Hope it helps -
Canon MX870 Drivers not working
After installing Lion, My Canon MX870 programs no longer work. I was able to print but not scan. Anyone else having this issue?
Checked Canon's site - No 10.7 drivers
Ran softwre update - Did not helpCan you check the settings on your printer, please, to see if the following is on?
On the Printer Panel >> Setup (button) >> Device Settings >> LAN Settings >> Other Settings >> Bonjour Settings >> LPR Service advertising >> ON
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