Canon Pixma 780 Drivers problem, Help Please!

Hi There,
I'v been updating my iMac lately from 10.3 to 10.4.11 but my printer won't work and my drivers failed to work as well. Anyone has a clue?
Thanks Guys

How did you update your computer? Did the drivers even get saved?
You may need to update your drivers. If there aren't recent versions then welcome to the club of those of us who don't run out and buy the latest, and have big piles of operable but designated obsolete hardware.

Similar Messages

Canon Pixma MP970 Printer - Need Help Installing on 10.9.3!

I have a Canon Pixma MP970 printer that I cannot get to work on my MacBook Pro running OS 10.9.3! I had no issue running it on the initial release of OS 10.9, but now it is making me pull my hair out!
I recently wiped my ssd and reinstalled OS X from the recovery partition and this is when I began encountering the issue. I went to the Canon website and there are no drivers provided because it says they are already contained in OS 10.9 (and the Canon website already detects my OS). I have plugged the printer into my MacBook Pro using a USB cable and running software update (to make sure any drivers are downloaded) and there is no download. I have tried entering the printer IP address manually and still nothing.
I am out of options unless a kind soul on these forums can light the path for me. Is it possible this printer is no longer supported after an incremental OS update?
Printer: Canon Pixma MP970
Connection: Home network, wired LAN to router (printer itself already configured for network, and was working before ssd wipe)

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
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PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/d;/(etc|Preferences)\//s/^\.\/[^/]+//p;' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.[bw]/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / /{$0="'"${p[28]}"'"};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'Beac|caug|dead[^bl]|FAIL|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,[lps]*.conf,pam.d,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D23 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Canon Pixma MX870 SD card help

I had a Epson NX Stylus printer and i could transfer files to the instered SD card in the slot. That printer broke and got a Canon Pixma MX870, and now everytime i drag a file to the SD card, it requires a Admin password. Can someone please help to resolve this?
Also is there a way to access the flashdrive port on the printer?

When you are prompted for the Admin password, simply select the Guest account. This will then let you connect to the machine and view the SD card. The online manual does not state why you have to enter any credentials. It simply states;
"The authentication screen may appear. If it appears, you do not need to input the password."
With regards to the flashdrive, I could not find a way to view the contents via the Mac. While the images were shown on my MP990 screen, when I connected to the printer to mount the card, while that appeared to work correctly, no images were displayed. Reading through the online manual there did not appear to be any notes stating that it could not be used via the network. So you may need to check with your local Canon support.

VIRUS PROBLEMS, HELP PLEASE???

I continue to have messages popping up saying my computer is infected. It wants me to cleanup and I have to register with Mac Shield 2.6. Pronograhic websites keep popping up. Anyone having this problem? Did not have this problem yesterday, but it's here today! There is also a Red Sheild on the top of the toolbar where it shows the time, battery life, etc. Right clicking on the sheild drops down Scan Now, Cleanup, Control Center, Scan, System Info, Settings, About, and Register. A pron site just popped up again! Need help Please!!

Fuony wrote:
The Mac Shield malware can come through Firefox too if you allow it to and you click on it!
Your exactly right, it is possible that if you visit a site and need the scripts to run for something that the malware that uses Javascript is on that site, then your going to be presented with it.
The thing is with the Firefox + NoScript combination defeats alot of the web side trickery the malware authors are using to get the malware to appear in the first place.
Also this "MacDefender" isn't the only malware making the rounds. There are some serious Flash vulnerabilities being hosted on hostile/adult websites that are running scripts for no apparent reason other than to try to infect your machine.
By running all scripts all the time, your computer is in a state as if you tried running across a busy highway blindfolded.
As a lifelong "MacHead" I can understand Apple loyalty, but if Apple isn't cutting the mustard on their browser security, rather place their users security at serious risk for the sake of convenience, then I have to think about using and recommending to others something else that is more secure.
As a example, I surf thousands of web pages a day, some on really nasty sites, yet I haven't seen this "MacDefender" appear on my computer. Even when I purposely visited links that people have submitted that had the malware. (I maintain a couple of bootable clones of my boot drive just in case)

ICloud problems help please!

I have an iPhone 6 and during the setup I must have did something wrong and now I have my old iCloud account on it that I no longer remember the password, security questions, and no longer have the email address to that account. I think I was hacked and my password and security questions changed. I want to log out of iCloud and start using my current iCloud account. I know these are security measures, but how can I get logged out??? My iPhone is having problems since the latest update and now I can't make a call or text. I can't call apple support without a working number HELP Please.

Hello shelbyrecords,
Oh no! That sounds really frustrating. Unfortunately, if iCloud Find my iPhone Activation Lock is enabled on the device we’ll need to gain access to your previous Apple ID account to disable it. Based on the information you have provided, it sounds like you may need a personalized support experience to recover your previous Apple ID:
If you forgot your Apple ID password - Apple Support
http://support.apple.com/en-us/HT201487
Make sure that you’re entering the correct Apple ID. In most cases, your Apple ID is also the primary email address of your Apple ID account. If these steps didn't help you change your password, contact Apple Support.
Thanks,
Matt M.

Soundtrack problems - help please

Help please. I tried doing a send to multi-track project from FCP with the base layer video option and kept getting the 'error sending selection to Soundtrack Pro' message. I did a search and the suggestion is that I have no disk space but I have over 600GB!
Then I tried a send with the full video and the file saved okay. However when I try to open the .stmp file, Soundtrack Pro starts and then freezes. I've tried opening in various ways.
Help please, I just cannot figure this out! What am I doing wrong?

Not sure how much help this is, but since you're having problems with the layout, did you try deleting the layout file? MacintoshHD/users/username/Library/Application Support/Soundtrack Pro/Layouts
BTW, I found a BKiLifeConfiguration.plist in the following path:
MacintoshHD > Library > Application Support > ProApps > Internal Plug-ins > BrowserKit > iLife.bkplugin > Contents > Resources
Do you find it there?

Canon PIXMA MX860 driver problems with OSX 10.7.5

Somewhere along the road of updates, I have lost the ability to have my Canon PIXMA MX860 recognize the envelope feeder. Does anyone have a suggestion what I need to do to get all of my printer's functions working again? I am on OSX 10.7.5 with a 17" MacBook Pro. I have also loaded the latest drivers that came from Apple updates.

Tested the Envelope facility in Word 2011 and I was able to print on the envelope loaded in the rear tray.
After I created my envelope I selected the Print button.
This made the normal print dialog appear. I clicked on the Copies & Pages menu and selected Quality & Media.
And from this pane I selected Envelope and Rear Tray. I then pressed Print and the address printed on the envelope.
This test was using the v10.72.1.0 driver for the MX860.

Snow leopard and Canon pixma pro drivers, which one is it recognizing?

I have a new MacBook Pro. I print with Canon Pixma Pro 9000 and 9500.
My question is regarding the print drivers.
I plug both Pixma pros in and the computer recognizes them.
However, I also downloaded the latest print drivers for the two print drivers off the Canon website.
Which printer driver is the computer using? The one that somehow comes with the computer or the one I downloaded from Canon.
Or does it matter? My concern is that I want the paper profiles to be correct.

JN London wrote:
Can anyone positivly confirm that they have got this printer to work with 10.5.6? I have downlaosed latest drivers from Canon and Apple (on the apple list is says Canon Pro9000 Series II but omits the word PIXMA - and when I get this into the PRINT USING box on add printer and hit 'Add' nothing happens.
We have the Pro 9500 II that we use for proofing and I've got it on a 10.6.5 Mac and it's using the v10.36.2.0 driver that it downloaded from Apple when I connected it.
If your Mac does not see or let you add the printer after manually browsing to it then something is amiss with your Mac. I suggest you try a reset of the printing system using the following procedure.
1. Unplug the Pro9000 USB cable from the Mac
2. Open System Preferences > Print & Fax
3. Move your mouse over the Printers list
4. Hold down the Control button and click the mouse
5. Click the "Reset printing system ..." popup
6. Restart your Mac
7. Reconnect the Pro9000 USB cable to the Mac
The Mac should automatically add the printer to the Print & Fax pane, assuming the printer is being seen by the Mac - and you are definitely connecting the USB cable of the Pro9000 directly to the Mac.
If the Mac does not add the printer automatically then open System Profiler (Applications > Utilities) and select the USB entry under Hardware in the left pane. The right pane will then show all the USB busses on the Mac. The printer should be shown connected to one of these busses. If it is not shown then try another USB cable and another USB socket on the Mac.

SQL INSERT problem - help please

Hello,
I'm having a problem with INSERT statement.
There is a "ShowFinal.jsp" page, which is a list of candidates who selected from the second
interview. The user picked some candidates from the list and conduct the 3rd interview. After
he check suitable candidates(who are selected from the 3rd interview) from the list , enter
basic salary for every selected candidate, enter date of interview and finally submit the form.
These data should be save into these tables.
FinalSelect(nicNo,date)
EmpSalary(nicNo,basicSal)
In this "ShowFinal.jsp" page, it validates the following conditions using JavaScript.
1) If the user submit the form without checking at least one checkbox, then the system should be
display an alert message ("Please select at least one candidate").
2) If the user submit the form without entering the basic salary of that candidate which was
checked, then the system should be display an alert message ("Please enter basic salary").
These are working well. But my problem is how to wrote the "AddNewFinal.jsp" page to save these
data into the db.
Here is my code which I have wrote. But it points an error.
"AddNewFinal.jsp"
String interviewDate = request.getParameter("date");
String[] value = request.getParameterValues("ChkNicno");
String[] bs = request.getParameterValues("basicSal");
String sql ="INSERT INTO finalselect (nicNo,date) VALUES(?,?)";
String sql2 ="INSERT INTO EmpSalary (nicNo,basicSal) VALUES(?,?)";
for(int i=0; i < value.length; i++){
     String temp = value;
     for(int x=0; x < bs.length; x++){
          String basic = bs[x];
          pstmt2 = connection.prepareStatement(sql2);
          pstmt2.setString(1, temp);
          pstmt2.setString(2, basic);
          int RowCount1= pstmt2.executeUpdate();
     pstmt1 = connection.prepareStatement(sql);
     pstmt1.setString(1, temp);
     pstmt1.setString(2, interviewDate);
     int RowCount= pstmt1.executeUpdate();
Here is the code for "ShowFinal.jsp".
<form name="ShowFinal" method="POST" action="AddNewFinal.jsp" onsubmit="return checkEmpty() &&
ValidateDate();">
<%-- Loop through the list and print each item --%>
<%
     int iCounter = 0; //counter for incremental value
     while (igroups.hasNext()) {
          Selection s = (Selection) igroups.next();
          iCounter+=1; //increment
%>
<tr>
     <td style="background-color:ivory" noWrap width="20">
     <input type="checkbox" name="<%= "ChkNicno" + iCounter %>"
value="<%=s.getNicno()%>"></td>
        <td style="background-color:ivory" noWrap width="39">
             <%= s.getNicno() %> </td>
     <td style="background-color:ivory" noWrap width="174">
          <input type="text" name="<%= "basicSal" + iCounter %>" size="10"> </td>
</tr>
<%
%>
Date of interview<input type="text" name="date" size="17"></td>
<input type="submit" value="APPROVE CANDIDATE" name="B1" style="border: 1px solid #0000FF">
</form>........................................................
Here is the error generated by TOMCAT.
root cause
java.lang.NullPointerException
     at org.apache.jsp.AddNewFinal_jsp._jspService(AddNewFinal_jsp.java:70)
     at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:137)
I have goto the file "AddNewFinal_jsp.java". The line 70 points to the following line.
for(int i=0; i < value.length; i++){ [/b]
Please can someone help me to solve this problem? Please help me to do this task.
Thanks.

Hi Casabianca ,
It is clearly that your problem is not on the database end, more like a servlet/jsp issue.
I will not comment on the javascript portion, but rather the 2 jsps.
a simple way to trace what's go wrong is to check the final result (the html code) of the first jsp (showFinal.jsp), and compare against what is expected by the 2nd jsp (AddNewFinal.jsp). Most browser do provide "view source" on the page visited.
the following code
<input type="checkbox" name="<%= "ChkNicno" + iCounter %>" value="<%=s.getNicno() %>">
<input type="text" name="<%= "basicSal" + iCounter %>"
would likely to be "translated" to html code something as follow:
<input type="checkbox" name=""ChkNicno0" value="nicNo>">
<input type="text" name="basicSal0">
the original code in "AddNewFinal.jsp" using
request.getParameterValues("ChkNicno");
which looking for a none exist http request parameter (sent as "ChkNicno0",etc but look for "ChkNicno"), which has explained before.
the second attempt to use String[] value = request.getParameterValues("ChkNicno" + iCounter); give Cannot resolove symbol :iCounter. because iCounter never defined in the 2nd jsp!
Most of the error message do give clue to cause of error... : )
not too sure on your intension, assume you wish to update only those selected (checked) row to db.
some suggestions:
1) <input type="text" name="ChkNicno" size="10"> </td>...
<input type="text" name="basicSal" size="10"> instead.
then use javascript to based on checked element index (refer to javascript spec for more details), for those index not checked, clear off the correspond index "basicSal" field value.
e.g. ChkNicno[1] is not checked, empty basicSal[1] value before submission.
This will give us only selected rows values.
2) retain the code
String[] value = request.getParameterValues("ChkNicno");
String[] bs = request.getParameterValues("basicSal");at 2nd jsp, as now the http request will pass parameters using "ChkNicno" and "basicSal".
3) some change to the code for optimization
for(int i=0; i < value.length; i++){
     String temp = value;
     for(int x=0; x < bs.length; x++){
          String basic = bs[x];
          pstmt2 = connection.prepareStatement(sql2);
          pstmt2.setString(1, temp);
          pstmt2.setString(2, basic);
          int RowCount1= pstmt2.executeUpdate();
     pstmt1 = connection.prepareStatement(sql);
     pstmt1.setString(1, temp);
     pstmt1.setString(2, interviewDate);
     int RowCount= pstmt1.executeUpdate();
to
pstmt1 = connection.prepareStatement(sql);
pstmt2 = connection.prepareStatement(sql2);
for(int i=0; i < value.length; i++){
     String temp = value;
     for(int x=0; x < bs.length; x++){
          String basic = bs[x];
          pstmt2.setString(1, temp);
          pstmt2.setString(2, basic);
          int RowCount1= pstmt2.executeUpdate();
     pstmt1.setString(1, temp);
     pstmt1.setString(2, interviewDate);
     int RowCount= pstmt1.executeUpdate();
preparestatement created once should be sufficient as we do not change the sql statement throughout the loop.
there are better solutions out there, this just some ideas and suggestions.Do try out if you wish.
Hope it helps. : )

Multiselect problem Help please!!

Hi all,
I am currently using Application Express 3.1.2.00.02 I have developed an online questionnaire with a multiselect list for one of the questions. The problem i am having is that i need each choice to be totaled up separately on the report generated.
My table of answers looks like this:
Column name e.g. (Question 9)
Answer "Dog" "Cat" "Mouse" "Snake" (underneath column name Question 9 depending on what is selected).
The reporting page would look like below:
*(Column Question 9)* Count
Dog 1
Mouse 1
Snake 1
and for the question you could have another respondent who chooses similar of items on the multiselect, so their answer looks like this:
Answer
"Question 9" Dog
"Question 9" Snake
This would then start a new row on the reporting page like below which is not what i want:
*(Column Question 9)* Count
Dog 1
Mouse 1
Snake 1
Dog: Snake 1
But the report should look like this:
*(Column Question 9)* Count
Dog 2
Mouse 1
Snake 2
The current SQLquery i am using is below:
select "QUESTION 9",
count(*) c
from "P1 DQUESTIONNAIRE"
group by "QUESTION 9"
Thanks for your help and suggestions,
'S'

How to make sure your forum post will never be answered:
1) Make sure your subject line is completely meaningless (i.e. HELP PLEASE!) and describes no part of your actual problem
2) State that you are having "a few problems" but make sure to offer no details whatsoever what those problems are or what the symptoms are.
3) Post large volumes of code instead of distilling the problem down to a compact snippet
4) For extra points, make the code hard to read by refusing to make use of the "code" tag.

K8N Neo2-fx Ram problem Help please

I have three ram(2x512MB single sided , 1x1GB double sided). Is there any way I can put them all on the motherboard? When I place them all the computer is not starting and it`s making a "beep" every 2-3 seconds. If i connect the 1GB double sided on the Dimm1(green) and the one 512MB single sided on the Dimm3(green) it`s working properly. Is there any way I can use all my ram at the same time. I`m desperate. Help please... thank you

Quote from: wodahS on 09-November-06, 05:55:17
How can I put my computer facts under any post I am posting? I should make it my signature?
That's the rule mate which you need to gives all your component in details including your PSU and Bios revision so that others can help you! Like what BOSSKILLER say it won't works with 3 DIMMS unless you purhased another 1 GB of RAM then it can solve your problem with 4 DIMMS or else with 2*512MB RAM. Make sure that you've lowered your HT to <=800Mhz as default is 1000Mhz. GD luck.

Printer Canon Pixma MP620, Wifi problem

I have a new Canon Pixma printer mp620 (USB / LAN / wifi)
I can not get the printer with the wifi ?
It works well with USB cable directly on the iMac!
This printer is used in a wireless network with a Windows XP computer with a wireless modem router USRobotics
What is wrong with the iMac ?
Tips: the printer works well in wireless with the PC WinXP
Canon doesn't propose new driver on www.canon.com !
Thank you in advance ...

If you want to connect to the MP620 via wireless, then the instructions are stating that you need to have your wireless access point (the wireless router) ready and you need to know some information about the router, such as its SSID (its name) and any password you will need to connect to it.
The setup is pretty easy. It's just the manual tries to cover too many options.
First you must have the printer driver installed and be connected to it via USB. This is so you can communicate with the printer to configure the network (LAN) settings.
With the printer appearing in the Printer list, you can open the printer queue and select Utility. From the new window, select the Printer shown as a USB device and click the Network tab. This will guide you through connecting it to your wireless network. This is where you need to know your access point information. Once the printer is connected to your wireless network, you will be prompted to turn off the machine and then unplug the USB cable. When you turn the printer back on, you can then add the printer queue again, this time for the network connection. As others have said above, select to Add then select More Printers > Canon IJ Network. The MP620 should appear in the list, which you select and then click Add. Now you are ready to print...
PaHu

PHOTOSHOP ELEMENTS 10 USING CANON 7D IMAGE PROBLEMS - HELP PLEASE

I AM HAVING PROBLEMS WITH ELEMENTS 10 AND IMAGES FROM MY CANON 7D WHEN I DOWNLOAD TO SONY LAPTOP ON WINDOWS VISTA. COLOURS ARE DISTORTED, ESPECIALLY ON REDS WHICH ARE SHOWING AS EXTREMELY VIVID AND SOME BROWNS GOING TO A WINE COLOUR. THIS IS A FAIRLY RECENT PROBLEM AND NOT SURE WHAT I AM DOING WRONG? HAVE I ADJUSTED A SETTING BY MISTAKE? ALL HELP APPRECIATED
MIKE WEBSTER
SCOTLAND
UK
70 YEARS YOUNG
[email protected]

Hi Brian,
Thanks for your reply.
I have had the 7d for 4 years or more.
The images downloaded before from the 7d, we're ok and still look ok, it is only in the past month this has happened and it is not with every image it is intermittent. Some are clear then others on the same shoot have the problem. It is even more exaggerated when printed.
I have tried Zoom browser and it is less evident on there but still shows.
I am shooting both with Raw & Jpeg and I think it shows in both.
Being a mean Scotsman I grudge having paid for Photoshop Elements and not getting the good of it.
I have tried Adobe on line but no luck and they ask me to pay for an annual contract before they will give me technical support, which is about £100.
I appreciate your assistance and any further help.
Best wishes,
Mike
Sent from AOL Mobile Mail

NO SOUND PROBLEM HELP PLEASE!

i have a lenovo g580 and it has been owrking fine since i got it (christmas) until a week ago.
I turned on my laptop in the morning and i message pops up saying that it cannot connect to the dolby advanced audio driver, reinstall it if the problem persists. but startup sounds and youtube sounds would play, nothing else. so i turn it on the next day to fix it and there is no sound AT ALL. so i hover over the sound icon and it says no audio output device is installed. so i try to fix it day after day. then yesterday i turn it on and reinstall some drivers and stuff and now it says no headphones or speakers are plugged in and under playback devices, my speakers dont show up.
-Lenovo G580
64 bit operating system
windows 7
8GB RAM
someone please help

hi FunnyMar5ian,
Welcome to Lenovo Community Forums!
Here,
Make sure to un-install the Audio driver first under Device Manager
   > Open device Manager
   > Go to sound, video and game controllers
   > Look for Realtek High Definition Audio or High Definition Audio
   > Right click on it and select uninstall put a check on Delete the driver software for this device
Check you Control Panel / Programs and feature / Uninstall a program list for any Realtek Audio and Dolby Advanced audio.
Uninstall both
If non then just proceed to the next step,
Download and install this first
Realtek Audio Driver
0lau07ww.exe
187MB
After installation go to
Your Drive "C:" under My Computer then go to
               /Drivers
               /Realtek Audio Driver
               /PCEE4
               /DolbyAdvancedAudio.msi
Install the DolbyAdvancedAudio.msi.
Then Restart your computer and Check your sound.
Hope this helps,
Cheers!!
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Switching iTunes from mac to pc - having problems - help, please!!!!

I have an iPod and a Shuffle and all my music is in iTunes on my mac.
I want to now have my iTunes on my pc instead. I understand my iPod is not compatible, so I plan to re-format it once I get iTunes all squared away.
I downloaded iTunes onto my pc and...
Issue #1: When I open i Tunes I receive an error (no code) that says: "The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes." I can hit "ok" on the message and iTunes opens up.
I uninstalled and reinstalled. Same message. True, I have other CD burning software on the computer but don't want to delete it. Don't know if this is really an issue except for having to bypass that error message every time I open iTunes....
Issue #2: I Exported my iTunes library from the mac onto an external hard drive formated in fat32 thinking I could either import the music into iTunes on my pc, or, even better, use the external drive to store the music for use with iTunes on my pc.
Ideally, I'd store the music on the external hard drive and use iTunes on my PC with my iPod and Shuffle.
BUT, after searching the support site and discussions and trying the suggestions I found, I stil have no music showing up in iTunes on the pc.
Can anyone help me? I've spent quite a bit of time on this already and I really can't keep wasting the time. Thank you!!!!!!!!!
mac mini Mac OS X (10.4.6) switching to a Dell with windows XP
mac mini Mac OS X (10.4.6)
mac mini Mac OS X (10.4.6)
mac mini Mac OS X (10.4.6)
mac mini Mac OS X (10.4.6)

First you will want to look for updates to your other CD burning programs that will possiably fix this issue or try uninstalling reinstalling both iTUnes and quicktime.
Im not that mac savy, but on the windows side of things, iTUnes is very picky on what is where.you can recreat the Library on your PC if the file you saved from the mac is a "iTUnes Music Library.xml" file but that would be a hard thing and a mess cuz iTUnes for windows doesn't "Watch" folders. So if that Nickelback song you have was on C:/Mac/Music or however a mac does folders, then it would have to be in the EXACT location in windows. If not your going to have a very sloppy library full of ! marks.
But if you want you can recreate the library following these instructions http://docs.info.apple.com/article.html?artnum=93313

Canon Pixma 780 Drivers problem, Help Please!

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