Canon pixma mg5420 "printer not responding". I printed the "network configuration page" . 70% strng

I printed the "network configuration page". strength at 70%. how can I fix this?
thanks,

Hi Heltonc,
So that the Community can help you better, we will need to know what Computer Operating System you're using. (Windows XP/Vista/7/8 or Mac 10.x)
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
Thanks and have a great day!

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Envy114c won\'t print, everything is correct per the network configuration sheet

Envy114c won't print, network configuration sheet says everything is good, show connected to my wirless network, prints a test page, but won't print any documents. It opens the action that's it being sent to the printer, the icon on the printer appears, then after a brief period it disappears and nothing happens.

Sorry that you are having a problem printing.
You can run the printer and scan doctor and check the results.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03275041
Did everything stop working AFTER you updated the driver using driver tool?
Do you know how to restart the print spooler?
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

PIXMA MG5420 Printer not responding

I set this printer up when i got it back in june it worked wireless in the hotel I was in. Now I am in another hotel and I get a printer not responding message. I plugged in USB cord and still get the message, print preview shows that printer is ready. When I first hit the print button a new driver was downloading. Any help would be greatly appreciated ! Thanx Steve
"Sleazy1369" canon PIXMA MG5420

Hi sleazy1369, we're glad to help.
There are a few possible causes of printing error occurring under a wireless or USB connection. If the driver was downloading when pressing the print button, an interruption in the process and ability to print could occur. However, please remove any print jobs that may be pending in the print queue, disconnect the USB cable (if still connected) and shut down both your computer and multifunction printer for 10 mins.
If you prefer to print wirelessly, please use the following link to Article: "Printer not responding (Wireless LAN)- MG5420 / MG5422" on the Canon USA product page for your product. Thee steps provided can be helpful in resolving the issue.
Once reaching the website, just enter the Article name in the FAQ Search box and press "Search" to retrieve the information.
However, if the issue remains or further assistance is needed, please feel free to Contact Us and we'll be happy to help you further.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

HELP!!!--- Canon Pixma MG5420 Mac OS X 10.5.8 PowerPC Universal Binary Print Driver...... ---

Greetings Everyone!
I am a bit miffed at the moment.
I purchased a Canon Pixma MG5420 Print-Copy-Scan machine with the intention of using it with my Power Mac G5, PowerPC, Mac OS X 10.5.8.
But alas. Apparently it is not to be. The box in which the printer came cleary displays the Mac Logo and the Universal Logo, the Universal Logo looking like this:
http://en.wikipedia.org/wiki/Universal_binary
The Mac OS X system requirements also notate the OS X to be a minimum of 10.5.8!
The driver CD only contains drivers for Mac OS X Intel.
So Someone....ANYONE!....please tell me why Canon has stooped to this low level of "False Advertising"???
Let's FLAG this issue and find out WHY!
NEED HELP!
....and could use working drivers!

IT"S OFFICIAL!---> Canon has stopped porting any of their drivers to the Universal Binary format for MAC OS X which is a combo installer for PowerPC and Intel machines.
The MG5420 MFP that I have was released in December 2012 and they *said* that I was the first person to "complain" of this issue!....REALLY!?!?....wow...so there is no one else out there using the PowerPC platform??? I find the G5 (model M9592LL/A) to be quite adequate and useable for what I do! I guess the engineers couldn't be bothered to "port" it to the PowerPC platform! Listen Canon, if you don't think the PowerPC is still useable, go visit http://www.macofalltrades.com/ and watch the "trend" of what sells and what doesn't.....or maybe you should call another authority of Apple products http://www.macsales.com/ and ask what volume of PowerPC compatible parts they sell?!
And Canon, I know you offered to buy back this "mistake", but for the $99 I bought it at, (extra set of ink not included) I may just hold on to it and do the "workaround" of scanning to and printing from a Windows XP PC shared folder...No, Canon, I'm not completely stupid!....I set-up MFP's for my job, so I know a little bit about networking! ...enough to be dangerous, at least! ;-) Any way, I just got this G5 a year or so ago and it is new to me...I probably wait a little longer and then get an Intel Mac, and THEN it will work natively with this INTEL CANON!....LOL!
What do you think?!.....Thoughts?.....Ideas?
Oh, and Canon.....get your "engineering" team and your marketing "box makers/printers" in Thailand to get their "info" to correspond and be accurate....that way there will be no false advertising and misrepresentation of Apple's "Intellectual Property" and "breach of contract!.....You darn well know they have an "Image" to uphold!
https://developer.apple.com/softwarelicensing/agreements/maclogo.html
CHEERS!
PS--you better watch your back Canon on this little faux pas!....Epson might use this to their advertising advantage!....they still support Universal Binary!

Just installed the latest Canon printer software update (V 3.2) from the App store. Canon Pixma MX850 will not print. Dialog says job stopped at the server - no pages found. Utilities, print test page works. Printing via Airport.

Just installed the latest Canon printer software update (V 3.2) suggested by the App store in effort to get printer working after OS update. Canon Pixma MX850 will not print. Dialog says job stopped at the server - no pages found. Utilities, print test page works. Attempting to print via Airport from a MacBook Pro. Also from a Mac Pro via ethernet. Both worked before updating to Yosemite. Canon Pro 9000 Mk 2 works via USB. Tried installing driver 10.84 from OS 10.9 as suggested by PAHU; no luck.

The "stopped at server - no pages found" message would suggest an image with the print file that is created by the printer driver on the MacBook Pro. But if the Mac Pro is getting the same message then that is unusual.
To rule out a couple of causes I would try connecting the MacBook Pro directly to the MX850 by USB cable. This action should result in a new printer for the USB connection being created automatically. If not then you may need to manually create it as you won't be able to use the existing printer that exists for the network connection. With the new printer created see if this will let you print without error.
If this USB connected printer also fails with the same message then try a reset of the printing system. Note that this action will also remove the Pro 9000 from Printers & Scanners so you will have to add it and the MX850 again.

Best Storage Practice for Canon PIXMA MG5420 Printer?

Hello,
My Canon PIXMA MG5420 Printer will be inactive for several weeks. What is the recommended best practice for preventing the ink cartridges and printhead from drying out and clogging due to inactivity?
Thanks,
Bill

Hello BSquared18,
The printer can be stored with the ink tanks and print head installed, make sure the printer is powered off properly so that the print head is capped. If you have print quality issue once the printer is out of storage, follow the steps listed HERE to perform a print head cleaning.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

MG3520 printer not responding

It worked then I got a new internet provider it gave me the error message but I reconnected and it worked. Now it won't? Same message Printer not responding but it shows up as ready?
Solved!
Go to Solution.

Hi 69maverick,
We recommend reinstalling the drivers and software for the printer using the latest drivers from the Canon USA website to get your printer reconnected to your network. Please click here to go to the Drivers and Software page for the PIXMA MG3520. Once on the initial download page for your model, please do the following:
1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.
2. Next, please click on the red arrow next to the "RECOMMENDED FOR YOU" section and click the FULL DRIVER AND SOFTWARE PACKAGE file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.
Once you have downloaded the Full Driver and Software Package file, please double-click on the file and follow the steps provided to reinstall the printer wirelessly.
Hope this helps!
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Receiving printer not responding on computer screen. Unplugged, reinstalled wi-fi printer...nothing.

Cannot get printer to respond. One computer will print, the other gets printer not responding message.
We have reinstalled the printer, unplugged everything to no avail. Anybody have a solution?

Hi, Sora!
So that the Community can help you better, we will need to know exactly which operating systems are running on your computers, and which applications you're trying to print from. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!

Network printer not responding

Hello
When I try to print from my MacBook to my Canon network printer, I get the error message "printer not responding", even the printer works fine with both windows notebooks connected to the same WLAN.
I have a Canon MF8540Cdn printer connected with Ethernet to my router. The printer has the ip address 10.1.1.10, the gateway is 10.1.1.1 (Router IP) and the subnet mask is 255.255.255.0.
Then I have three notebooks, one MacBook (IP 10.1.1.101) and two windows notebooks (a HP notebook (IP 10.1.1.102) and a Lenovo notebook (IP 10.1.1.103)). All three notebooks are connected wo the same WLAN using enterprise encryption.
The two windows notebooks can print to the canon printer perfectly fine and have not havd any issues at all.
However, from the MacBook I can not print since the upgrade to OSX 10.9.1 Mavericks. I have the latest update from Mavericks.
So, I deleted the printer (settings - printer) and resetted the printing system and deleted the printer also in the folder "Library - Printers". Then I got the latest driver (version 10.2) from Canon and installed the driver (dmg file).
Next I added the printer in the in the settings as follows:
1. Hit the "+" buttton to add a printer
2. Select "IP"
3. enter the ip address of the printer (10.1.1.10)
4. Select "Line printer daemon"
5. The system automatically detected the printer "MF8500 Series" and filled in the location.
6. Add the printer
When I open the printer options now, I can see the toner levels corretly, so the MacBook must have connection to the printer.
In addition, I can open the printer web address in Safary by going to http://10.1.1.10 , this also works fine and I can modify settings too. So the IP connection is also fine here.
But, when I print a document, PDF, Word, Safari,..., the system firs report "connecting to the printer" and after a while it states "printer not responding"!
The printer seems not to get any info, as it does not start or show any error message.
However, the two windows notebooks can print fine, and I tried to print from windows, then directly after print from the MacBook, or first MacBook then windows or both allone, wait 1 hour print from MacBook, then wait one hour and print from Windows.
The result is always the same. The windows print fine, the MacBook does not print and reports printer not responding.
If I check the log file on the MacBook, it shows the time and the job number and then printer not responding.
Meanwhilte I deleted the printer aleready a couple times and also reinstalled the printer driver from Canon. On the Canon cummunity I also submitted a ticket, but everybody responded that the driver works perfectly fine.
Any idea, where the problem could be?
Thanks for any help,
Rolly

Select "Line printer daemon"
Why are you doing that? When you select the printer in the Add dialog, the driver should be entered automatically. Does that not happen?

CS4 "Printer Not Responding"

Hi, I successfully printed a doc from CS4 with my canon ip4300 printer, seconds later another would not print. The printer dialogue says "printer not responding".
After re-start got message "unrecognised USB device" , so I uninstalled then re-installed the printer.
I can now print from Notepad and Lightroom but if I try to print from Photoshop CS4 I still get message "printer not responding".
Seems to be a photoshop problem rather than a printer problem, any ideas??

Hey! Give yourself 10 points and a thataboy.

Mx860 won't print. printer not responding using usb cable.

MX860 was working fine. Now any attempt to print from any pc, either wirelessly or even using high-speed USB cable results in "printer not responding" error message. Any ideas?
Thanks.

Yes my friend I am from Iraq and I work in the field of sale and maintenance of printers canon inkjet only five years ago
Now first of all clear the software for printers that are on your computer
I mean that you delete programs and printers
Now unplug all printers that you have from your computer
Restart the computer
Now Put your installation disk in the drive
Or download the installation program for the printer from Canon site
On the following link
http://gdlp01.c-wss.com/gds/0/0100004630/01/md86-win-mx860-1_03-ea24.exe
Do not you connect the printer to ask you after the program installation so ................
After connecting the printer to complete the installation and the final outcome please tell us if you need any photo caption or any question about your information please kindly asking
Said to provide information to you
Thank you

HP Laserjet 1300 "printer not responding"

I have a G5 tower, with Tiger and am printing to an HP Laserjet 1300. I often get the message: "printer not responding". If I turn the printer off and on, it works. any suggestions would be appreciated. I'm connected through usb.

Is your printer connected through a hub or directly to the computer?

MX 920 Printer Not Responding - One Solution That Worked For Me

I phoned Canon customer support and they walked me through fixing my problem. We use wireless LAN at the house.
Background:
I have a mac, my wife an iPad. We would be able to print a document, then after aprx 10 minutes I'd have to enter our router password again. Our home office was not so printer friendly. Our printer was located in an adjacent room aprx 25ft away.
Solution to OUR Problem:
Well, I finally phoned Canon Customer service and she ran me through a function test that printed out a report to check the signal strength from our router to the printer. Well, our signal strength was at 84%.
Here is the process they walked me through in order to see my signal strength and confirm my settings.
Click "Menu" , then click "Set Up" (the tool icon), then click "Device Settings", then click "LAN Settings", then click "Confirm LAN settings", then click "Print LAN settings"...then click "Yes" to Print Network Configuration Page
On that page verify:
1. that you have a IPv6 IP Address & Default Gateway (dont ask me how or what that all means...she just advised me that I should make sure that there is one in there...if there was not one in there then there was something wrong with my router or my actual connection/password)..
2. Signal Strength
She advised that it should be as close to 100% as possible.. Again, ours was at 84% and she said, "yup, thats your problem"..
Solution Day 5
The printer has been working flawlessly. I can print something out in the morning, go to the gym, come back an couple of hours later and I can print again...Before, I would have to re enter our router LAN password.
Hope this help some of you out...

Base Station Firmware: 7.2
Airport Utility: 5.2.1
Wireless Radio: 802.11n only (5.0 GHz)
Channel: Automatic
Wireless Security: WPA2 Personal
Under 'Disks' File Sharing is enabled with a disk password (as opposed to accounts or base station passwords). Guest Access is not allowed. The rest are the defaults.
Now I've been having interesting problems with USB external drives mounting on my iMac. One never did (but was always successful with FireWire) and a second one was inconsistent. The drive that I have attached to the AEBS at the moment is one that I finally made fully functional with my desktop so I don't know if that is related. I'm going to have to run a number of additional tests.
Note: my wireless is pure .n - not a mixed environment. I also had a speed issues with the iMac (wired ethernet) until I changed it from manual (100BaseT, full duplex for use with my old Belkin) to Automatic and re-enabled IPv6 which is enabled on the AEBS.

Lexmark Optra T610: "Printer Not Responding"

Right. Where to start. Just got a new PB G4 17". Used to have a titanium G4 15" running 10.1 through 10.3. Now running 10.4.3 on this new 'book. I have a Lexmark Optra T610 with the USB option, which used to function just fine on the old computer but which is now making me want to toss gasoline and a lighted match on it. Basically, all the necessary software has been installed and the correct (ie, working) cable has been connected. The Printer Setup Utility sees and recognizes the printer, and I can select it in all the print dialogs, as well as change various settings such as resolution. However, when I press Print and the computer does its thing and sends the file to the printer, I get an error message saying "Printer Not Responding". This is driving me nuts and I can't find any word of this anywhere (mind you, I haven't come to the "end" of the internet yet, so maybe the answer is actually out there somewhere). And yes, I have tried doing strange things, such as deleting PPDs and preferences and so forth. I've also gone through all the menus on the printer until it's obvious I'm going in circles. It's like the printer has turned into a feline that simply ignores its master. GRRRR!!!! Thanks for any help you can provide. --Pete

I have had exactly the same problem from my iBook. Until I upgraded to Tiger all I had to do was plug in the USB cable and print. Now I get the "Printer Not Responding" message. I install the latest print driver for OS 10.4 from Lexmark and the computer lists the printer in the print dialog box.
I spoke with Apple tech support and he suggested resetting the printing system after reviewing what else I had done. Noting had worked and neither did this. The only other thing he could suggest was to contact Lexmark, if that didn't work he said we would have to try an archive and reinstall.
I really hope someone has a more constructive suggestion.
Thanks,
Edward
G4 PowerMac 350Mhz & G4 iBook 14 1.33GHz Mac OS X (10.4.2)

Printer not responding message

My computer no longer works with my printer. I have a MacBook Pro running OS X 10.9.2 and a HP C 6280. Original problem started today when I tried to print, intial indication was normal but after a minute or so computer print info shows "printer not responding" message. Printer is plugged in, works as a copier and I printed a HP Network Configuration Page from the printer itself. I followed instructions on the forum and took the printer away System Preferences>Printers Scanners> Delete and when I tried to reinstall the printer it's not finding it. Looking online it seems the printer should appear as an option when I click the plus on Printer Scanners page I get an ADD screen but the printer isn't listed there either and I can't add it. IP address typed in Browser window doesn't find anything but I don't know how to fix that. I am using a Cable set up and the printer is hooked up via ethernet cable to the modem. This printer has worked fine till now I would certainly appreciate any help getting it back online. Thank You

Hi di757,
Welcome to the HP Forums!
I see that you can't get your printer back online with an Ethernet connection.
I would recommend to try and power off the Mac, turn off the printer, unplug the router for 30 seconds, plug the router back in, turn the printer back on, then turn the Mac back on. After that unplug the Ethernet cable from both ends and plug it back in.
Then I would try to follow this guide. OS X v10.9 Mavericks: Installing and Using the Printer on a Mac.
Hope this helps, and have a great day.
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Canon pixma mg5420 "printer not responding". I printed the "network configuration page" . 70% strng

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