Canon Pixma Pro 9000 printer will not print for Lightroom 2.3 or Photoshop CS4

When I hit the print button on either Lightroom or Photoshop CS4 to print using the "front tray", the printer sends a message to lower the tray for the back tray.  The Canon tech rep stated that when I  hit the Print button on Lightroom or Photoshop there should be "drop down window" which allows me to choose the "front tray".  Until I do this, the printer assumes that I am still using the back tray.  My question - why doesn't my Lightroom or Photoshop programs display this "drop down window" when I press the "print" button??  Please!! Can anyone help me??

After so many attempts, I don't remember what the display was when I first requested for help.  I just trying everything that I
could think of.
I don't think that I downloaded the right Driver the first time.  As a last resort, I downloaded the Driver again from Canon and to my surprise, another menu appeared.  It was different from the previous ones and rather confusing.  The Canon tech had described what I should bd looking for and so I proceeded ahead one drop menu after another and finally the right menu appeared giving me the choice between the automatic back tray and the front tray.  After I clicked on the front tray, everything worked fine.
Thanks, Was DYP, for taking time to attempt to help me.  It's my opinion that Canon's documentation was not complete and therefore created some confusion.

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