Canon Powershot SX700 won't authenticate and camera keeps giving the message "check settings"

Help PLEASE! I'm pretty computer savy but I can't figure this out. I'm running on a Mac OS version 10.9.2 and I have downloaded all the software from Canon, I'm connected but the camera says check settings when I go to authenticate the camera....I can't upload any pictures to the Canon Image Gateway....I'm really frustrated with this. It shouldn't be this difficult.

So here's what happened....I had everything right; my camera saw my computer and I was registered. It just wouldn't let me authenticate. Canon Support (on the phone) tried everything with me and we couldn't get it hooked up to the online Canon iMage Gateway. Let me say here support was great and I like that but I think that it should be a breeze to connect to...it is with all my Apple Devices. The Canon Tech suggested that I take my camera and computer to a friends house and see if her internet modemn would let me connect....IT DID! Right off the bat. SO NOW I"M HOOKED UP AND AUTHENTICATED! YEA!!! BUT the uploader plugin won't work now and I can't seem to uninstall it....so if you had a "check settings" message- go to a library or neighbor and see if you can connect it through their internet.....good luck. Joanie

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Hello Sheena - Thanks for your help. I will give it a try. Ralph
From: Sheena Kaul <[email protected]>
To: Ralph Alderson <[email protected]>
Sent: Tuesday, March 3, 2015 3:19 PM
Subject: Tried to download cc and I keep getting the message that the program was downloaded but corrupted. What's best to do next?
Tried to download cc and I keep getting the message that the program was downloaded but corrupted. What's best to do next?
created by Sheena Kaul in Creative Cloud Download & Install - View the full discussionHi Ralph, Please refer to the help documents below to fix the issue:1. https://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html2. https://helpx.adobe.com/creative-cloud/kb/error--60-trying-download.html Regards,Sheena If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7248708#7248708 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7248708#7248708 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Creative Cloud Download & Install by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

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http://support.apple.com/kb/ts3694
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tt2

Canon Powershot SX700 won't authenticate and camera keeps giving the message "check settings"

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