Canon printer MG5320 U052 Wrong Printhead Error.

So I received the Wrong Printhead Error Message on my printer today U052. I need help to figure out how to fix my printer. I am a full time student and use my printer quite a bit. I really can't afford to go out and buy a new printer right away... but this is definitely causing me problems as a student. I needed to print stuff up tonight. Help! What do I do?

Hi resisterdiode! Welcome to the Canon Forums! The Forums aren't intended for immediate assistance. If your question is of an urgent nature, please feel free to CONTACT US either by phone during business hours or email 24 hours a day!

Similar Messages

  • Call to Arms for the dreaded U052 Wrong Printhead Error

    This is a "call to arms" for all of you Canon customers who have had this problem and have had their printers disabled because of it.  Please respond with the model of your printer and if you were able to fix it, what you did to fix it.  We need to put pressure on Canon to respond this product defect.  It appears to be bad firmware that does not allow the user to override the problem and to continue to use the printer even in a degraded mode.  From my investigations the problem is NOT a printhead issue - no way one can be printing fine and then have this error alert without having changed the printhead or ink cartridges! Canon, PLEASE take this issue seriously and provide a solution across the affected models.  If nothing else there should be a trade-in allowance for those printers that have been affected by this product defect. I have had many Canon printers because they have superior functional specifications. I want to be able to continue using Canon products but only if I can have confidence that this product defect will not destroy my investment. If Canon is unresponsive our next step should be to aggressively publisize this product defect on social media and on major product vendor outlet sites as negatives reviews. Forum Users, please reply with your affected model number(s) and with details of any succdessful fix procedure.

    This is what I've been able to find so far. 19 posts in 2 of the forums. These represent 36,989 views of the same U052 problem! 16 different models have reported problems:MG5320
    MG5350
    MP520
    MP530
    MP600
    MP610
    MP830
    MP860
    MP960
    MP990
    MP970
    MX700
    MX882
    MX860
    MX870
    MX892 Where is the Canon Product Quality Assurance Department?  This product deficiency should be investigated and a robust solution provided to the thousands of affected Canon loyal customers. What is your response Canon?  Doesn't this warrant a firmware update to correct this product deficiency? Is it time for a class action law suit?
    1- U052 Printhead Problem MX870
    by chdevers in Printer/Multifunction Support
    Stopped printing while in the middle of a big job with full ink tanks, then when turned back on, gave the dreaded U052 print head error message.  I have tried everything given by Canon to re-start...
    Show results in replies (5)
    ‎05-30-2013 06:19 AM
    11 Replies
    3893 Views
    2- my canon mx892 will not print because of error U05...
    by markmarn in Printer/Multifunction Support
    our canon mx892 will not print due to error U052.  i followed all of the suggested steps for this problem related to an MX700 but it did not correct the problem. now what?
    Show results in replies (4)
    ‎08-10-2013 05:48 PM
    4 Replies
    1672 Views
    3- MG5320 U052 Error
    by JimCarey in Printer/Multifunction Support
    I have had the MG5320 printer for just over a year now. Everything has been working brilliantly until recently. I am now getting an error: "U052: The type of printer head is incorrect. Install...
    Show results in replies (2)
    ‎11-01-2013 04:13 PM
    2 Replies
    488 Views
    4- My canon MP600 will not print due to error message...
    by Shelby27 in Printer/Multifunction Support
    Error message - The type of print head is incorrect - install the correct print head. I have not changed the print head - all lights are solid red with the exception of M and C. When you remove them ...
    Show results in replies (1)
    ‎12-30-2013 06:17 PM
    1 Reply
    190 Views
    5- Error code u052 on pixma mg5350, says print head n...
    by Dendou in Printer/Multifunction Support
    ‎09-29-2013 08:15 AM
    571 Views
    6- mp830
    by mags in Printer/Multifunction Support
    I keep receiving an error on the screen of my mp830 that says:  Install the correct print head. This started since I put in new ink in all but one ink well...which is the number 5 one, the biggest on...
        •    Tags:
        •    U052
    Show results in replies (1)
    ‎05-24-2013 05:52 PM
    3 Replies
    1070 Views
    7- MP610 no longer printing color
    by steger in Printer/Multifunction Support
    My MP610 has been working reliably and well for years.   Then... I received a U052 error ("type of print head incorrect"). By removing the print head and cleaning it with hot water, the...
    Show results in replies (1)
    ‎01-28-2014 12:22 PM
    1 Reply
    137 Views
    8- MP830 printhead error message
    by Maryruthmarks in Printer/Multifunction Support
    After I put in a large black cartridge in my MP830 printer, it comes up with a message saying  "The type of printhead is incorrect.  Install the correct print head"   I did nothing differen...
        •    Tags:
        •    U052
    Show results in replies (1)
    ‎02-01-2014 08:10 PM
    1 Reply
    41 Views
    9- MP520 Print Head Problem
    by vf32 in Printer/Multifunction Support
    I  tried to print but got the message, "The type of print head is incorrect. Install the correct print head"
    Show results in replies (2)
    10- Error message on my MX700 Printer: U052 This type ...
    by jdegann in Personal Printers
    I got this after installing new ink - it worked just a bit and then when I turned printer off and on, got this msg.  I took out cartridges and head, put them back in, and no change.
        •    Tags:
        •    choc1970
        •    U052
    Show results in replies (5)
    ‎11-28-2012 09:16 AM
    19 Replies
    20152 Views
    11- Getting U052 (type of printhead incorrect) on my P...
    by Islander in Personal Printers
    I'm getting a U052 error message on my Pixma MP610 printer.  It reads "The type of printhead is incorrect. Install the correct printhead."  I replaced an ink cartridge that was running low...
    Show results in replies (1)
    ‎09-01-2013 12:20 PM
    1 Kudos
    1 Reply
    3703 Views
    12- U052 error message on my Pixma MP610 printer
    by corhoe in Personal Printers
    It reads "The type of printhead is incorrect. Install the correct printhead. Whats the solution?   corhoe
    Show results in replies (2)
    ‎01-25-2014 05:12 AM
    2 Replies
    167 Views
    13- Call to Arms for the dreaded U052 Wrong Printhead ...
    by macnicol in Personal Printers
    This is a "call to arms" for all of you Canon customers who have had this problem and have had their printers disabled because of it.  Please respond with the model of your printer and if y...
        •    Tags:
        •    U052
    Show results in replies (1)
    ‎01-30-2014 10:13 AM
    1 Reply
    83 Views
    14- Canon MX700 error message U052, then 5200
    by SKS1971 in Personal Printers
    Recently, after installing a new black print cartridge, I received the error message U052. I followed the trouble shooting suggestions. After turning printer back on, now I get error message 5200...
    Show results in replies (1)
    ‎02-28-2013 11:52 AM
    1 Reply
    925 Views
    15- Canon MP990 U052 - print head is incorrect
    by jaj in Personal Printers
    I have taken the print head out and placed back into the printer - then replaced all ink cartridges - turned printer off - unplugged printer for 10 minutes then turned back on.  This error message ke...
    Show results in replies (1)
    ‎08-15-2013 04:38 PM
    1 Reply
    463 Views
    16- error message u052 canon mx882- printer worked fin...
    by ddodds in Personal Printers
    Canoon mx882 error message u052 printer and scanner have worked great.  Thought i should do some maintence since in 3 years i had never done it. cleaned roller tested ink heads everything ok   thgen...
        •    Tags:
        •    U052
    Show results in replies (2)
    ‎04-09-2013 09:18 AM
    2 Replies
    1436 Views
    17- how to fix a message from cannon mp530 "check cart...
    by gsecondez in Personal Printers
    hi, i have a cannon mp530 printer.  it stopped printing and a message showed "check cartridge U052". all of the ink cartridge still have ink and none of them are blinking.  can you please...
    Show results in replies (1)
    ‎08-23-2013 11:34 PM
    1 Reply
    800 Views
    18- Any new help on fixing U052 error on MX860?Reinsta...
    by eddytsang in Personal Printers
    I have been using this printer for a while.  No change and it just come out with this error.  Is it time to get a new printer? Try the restall print head method.  no luck. Any other suggestions?   Th...
    ‎01-18-2014 10:27 AM
    99 Views
    19- My MP970 printer won't print.
    by sasa in Personal Printers
     My MP970 printer won't print.  The message says the type of print head is incorrect.  Install the correct print head.  This is the second time in two months this problem arose.  Last time it just st...
    Show results in replies (1)
    ‎07-31-2013 11:02 AM
    2 Replies
    1097 Views

  • Trying to update firmware on my canon printer MG5320 but in doesn't recognize the printer being plugged in via USB cable

    I am trying to update firmware on my canon printer MG5320 to be able to use the airprint feature but in doesn't recognize the printer being plugged in via USB cable. I have tried restarting the macbook, turning on and off the printer, repairing permissions, deleting and redownloading the update what else can I do? The prinyrt works fine otherwise...

    If there are no drivers for Yosemite you might be in trouble.. HP will tend not to support printers once they are EOL.
    Getting it running over wireless rather than USB might be worthwhile.
    Can’t connect wirelessly HP Photosmart C4780 to MacBook Pro OSX 10.8.2 Mountain Lion.
    Has the printer been working and now failed after update.. what update caused the failure if that is the problem??

  • My canon printer 8000s has a hardware error

    I had my canon large printer 8000s without printing for a year,
    Wen I decided to start using it it gave me a multisensor error, I changed some empty cartridges and the error dissapeared,
    Now I have a new problem, the mechanism to feed the paer does not work at all, it does not move the paper an inch, the printer then shows a paper feed error and I get the hardware 03130031-2f16 error.
    Please help.... What can I do now?

    Hi estevez!
    Welcome to The Canon Forums, and thank you for your inquiry!
    We appreciate your participation, however we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
    If you live outside the United States, please click here and select your country or region for your support needs.
    Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

  • Problem with my canon printer mx890 error codr u052

    my canon printer mx 890 problem with error code u052 the type of printer head ios incorrect.this is out of the blue, I have been printing successfuly, nothing has changed

    I FINALLY SOLVED THE PROBLEM. YOU CAN PRINT IN BOTH SIDES IN THE SAME DIRECTION IN LANDSCAPE IF YOU PUT IN THE Binding Location OPTION Short Edge (Left).
    THANKS ANYWAY

  • My canon mx712 has the uo52 wrong printhead message I need replacement like zanne1950 got please.

    Hello my wife and I have had our canon mx712 for a couple years and now we have the uo52 wrong printhead error message. We did love our canon until this. It's been outta commission for a couple weeks now and we need a printer desperately. We would love to get a new one from canon but can't afford to get one. Can you please help us the same way you helped zanne1950 on this site by giving us a new printer? We were recommending canon to everybody we know including business people but we won't recommend them anymore if we don't get satisfaction. PLEASE HELP US CANON!!

    Hi, and thanks for you interest. The problems is that whether I'm using iMovie or FCE I get to a stage where the thumbnail image is present but if you try to play, import or any other action in either app it closes down and a message comes up " The Application Final Cut Express/iMovie quit unexpectedly - Mac OS X and other application are not affected" then asks if I wish to relaunch. I then hit the report to Apple button and afterwards relaunch. I was recommended to use Voltaic which I have tried, it worked but is to much mucking about for something that should work out of the box.
    This problem happens on both the iMAC and the MacBook so quite sure it's not a OS software issue. All software update are up to date also.
    Any ideas?

  • Canon printer problem *since 4 months*

    OS & printer updates come and go, but my printing problem persists:
    Before my Mac even tries to communicate with my Canon printer, I get an unspecified error message: "Error during printing". Immediately, right after hitting the print button. No matter if the printer is online or offline. In the split of a second.
    Console log message:
    Pages[565] Printing failed because PMSessionEndDocumentNoDialog() returned -30870.
    PS: There is already a long list of these errors:
    http://www.google.com/search?client=safari&rls=en&q=PMSessionEndDocumentNoDialog()returned-30870.&ie=UTF-8&oe=UTF-8
    Thanks a lot for a helpful hint!

    Did you try resetting the printing system as suggested?
    I haven't experienced the same problem as you, but it did fix the one problem I had with printing.
    System Preferences -> Print & fax. Hold the Ctrl-key when you click on the list of printers, and select 'Reset Printing System' from the options. You'll need to reset your printer options after doing this.

  • My MP560 canon printer says: error has occurred, B200. Unplug power cord and contact canon

    my MP560 canon printer says: error has occurred, B200. Unplug power cord and contact canon

    Hi hthpggy,
    To try and resolve the issue, please remove the power cord from the back of the printer and leave it out for at least 10 minutes, then plug it back in and turn it back on.  If the error persists, the printer will require servicing to resolve the issue. 
    Please drop us a line by clicking on the Contact Us link to start the process!

  • Error code B200 for Canon printer MX459

    My Canon printer MX459 just keeps giving me the B200 support code every single time i turn it on 

    Hi jeraldmo,
    If resetting the printer did not resolve the B200 error, the printer will require servicing.  Please call or email us at one of the methods on the Contact Us page to obtain your servicing options.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • I cannot print to my wireless Canon printer.  A communication error has occurred.

    I have had no problems printing to my wireless Canon printer until yesterday.  Now when I try to print the icon at the bottom shows a printing job has been started but nothing ever prints.  When I open the print cache it tells me that "A communication error has occurred."  I've checked the printer and it is still set up properly.  I have unplugged my wireless router and modem to reset, but this has not interrupted my ability to access internet nor has it reset the printer to a different setting.  I am at a loss as to why I can't print any longer.  Since we bought the mac in July I haven't had any problems and this really has thrown me for a loop as to why it is occuring.  Any thoughts would be greatly appreciated.

    Perhaps one of the printer drivers is corrupt. Go to http://www.canon.com.au/en-AU/Support-Services/Drivers-and-Downloads (or other country download).

  • HT1349 I cannot print always communication error occurred. Canon printer

    CANNOT PRINT FROM MY DESKTOP ALWAYS SAYS COMMUNICATION ERROR CANON PRINTER MP560

    Please see my detailed posting regarding this, about halfway down the page from this link
    https://discussions.apple.com/thread/2708074?start=60&tstart=0
    Believe you may be the same situation. It is a Canon problem.

  • I'm trying to share a new Canon printer wirelessly between my HP laptop and my iMac.  I've successfully printed from both computers, but, I get errors trying to print on one after I've printed on the other.  Any ideas on how to get them to both to print?

    I installed a new Canon printer several months ago that I was told by the salesman could be shared between my iMAC and HP laptop.  I have successfully used the printer wirelessly from both computers, however, it gets hung up switching between the two and I'm not sure what to do to get it to be consistent.  Any ideas?  

    You didn't state how it's connected to each computer, if it's connected through your router then it should work. If it doesn't then you need to contact Canon and ask for assistance.

  • HT3500 i have a mac pro and have connected to my wireless canon printer. I was able to print but now the printer comes up with the paper in the tray is the wrong size. but the paper is A4. does any one know what is wrong.

    I have connected to my wireless canon printer but it wont let me print from my mac pro. printer comes up with the message that the paper size doesnt match the printer settings. I have tried to change the settings on the printer but that didnt work. can anyone help

    Well... no help was found here.. so I abandoned the wireless- ness of my printer.  I bought a
    small 10 port hub because only 2 USB ports really isn't enough with wireless mouse, wireless internet
    and any kind of printer.   I also bought a long USB cable.  I now print--wired since this can be done
    as an alternative to wireless with this printer.   Because I don't want a cable "hanging around"
    when the printer is not in use, I simple disconnect it and reconnect when I want to print.
    It's a temporary solution others may find helpful as well. Apparently there's been a lot of
    confusion and problems getting this printer set up wirelessly with our MacBooks.
    Shame on HP for not helping us out!

  • Connected wirelessly to Canon printer MX340. Duplex printing option is grayed out for me but not on my daughter's non-Mac laptop or husband's PC which is connected to the printer. Mine has two-sided option available at the Apple store. Any ideas?

    We use a Canon MX340 series printer/fax/scanner. My husband has his PC hooked to it and my daughter prints wirelessly from it with no problem with her non-Mac laptop. I have trouble printing. Often it does not print and I have to delete the job from the queue. Other times it will print OK but two-sided printing is always grayed out in my printing options. When I took it to the Apple store and printed on their network (selecting their printer) the two-sided option was available. Makes me think the printer is set up wrong, but I am not certain. A fw times at home when trying to print I got an error message about incompatible fonts, but it printed anyway after deleting the job and starting over. Does anyone have any ideas? Thanks

    OK, just an update.
    Two years into this, I still find I can only do full duplex printing by using Windows XP running inside of VMWare. I've had occasional, ephemeral luck with duplex printing, but nothing long lasting.
    I've tried this in Tiger and Leopard (now at 10.5.6), and I've had this issue with Canon printers MP780 iP4300 and MP610, direct connected to my Core2Duo 17" MBP. I also have this issue when printing over a network, but that's a much harder problem to solve.
    Currently, this is my #1 most pressing issue for my Mac, because not being able to print from a computer when you print a lot is a really big drag, and using VMWare all the time is also a really big drag. Other people posting seem to be able to print in Duplex using the very same printers. What could be wrong with my MBP? I see the duplex box option, but most of the time it's grayed out as if my printer doesn't support duplex.
    I've tried direct selecting printer drivers from the system preferences, but nothing seems to have an effect. And this is off of a clean Leopard install.
    My wife now has similar problems with her new MBP - the Canon print drivers (CUSP & non CUSP) aren't allowing the Duplex box to be checked.
    I am willing to pay good money to anyone who thinks they can fix this problem.
    Thank you,
    - Jeff

  • How fix the UO52 wrong Printhead problem? Have lost days of work trying.

    How does one fix the U052 wrong printer head problem? I have cleaned the heads, and yet the alarm light is on, and the printer will not do anything. This is costimg me time and money big time. I tried everything I can think of. How does one make the printer print, which I know it can do, and get past this hurdle? Any tips will be welcome.
    I see that there is a "Call to Arms" on this issue, so it is a Canon failure dysfunction plaguing many people. I have 2 Canon printers, and a Canon camera. I am about to swear off Canon printers if I cannot get help with this problem soon, and warn anyone not to get one!  It is ruining me financially trying to deal with this. Please help. Thank you.
    SharonVB

    My brother never syncs either and that's not good. Should sync often if not every day. So, given that, as far as your apps go, did you remove any apps over the last year and you just forgot? If so, when you synced with your computer it simply deleted the apps from your phone. Not being snide just a thought.

Maybe you are looking for