Canon printer mx920 series does not respond

Hi Wm1!
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.
Any other details you'd like to give will only help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks!

I finally found the solution myself - I downloaded again the driver called mcpd-mac-mg5200-10_51_2-ea11.dmg and installed it.
Then I restarted my Mac.
After it had completely restarted I checked Printers in the System Preferences. The Canon printer was finally showing
The software definitely is not available as a software update at this time; it must be downloaded from the Canon website at http://support-au.canon.com.au/P/search?model=PIXMA+MG5250&menu=download&filter= 0&tagname=g_os&g_os=Mac%20OS%20X%20v10%2E7
Don't forget to restart after installing before checking printers.
Hope this helps someone else.

Similar Messages

Lion and installing Canon printer MG5200 series does not work

When trying to add printer to Lion - my Canon MG 5250 - I receive a message that
'The selected printer sofware is available from Apple. Click Add to download it and add this printer.'
I have done this download three times now, and each time when I try to install I receive the message
'Setting up 'Canon MG5200 series ...'
The software for this printer is currently aunavailable.
Please contact the printer's manufacturer for the latest software.'
I have done this and the software won't install because it isn't for Lion.
Can anyone help me please?
Mac Lion 10.7.1

I finally found the solution myself - I downloaded again the driver called mcpd-mac-mg5200-10_51_2-ea11.dmg and installed it.
Then I restarted my Mac.
After it had completely restarted I checked Printers in the System Preferences. The Canon printer was finally showing
The software definitely is not available as a software update at this time; it must be downloaded from the Canon website at http://support-au.canon.com.au/P/search?model=PIXMA+MG5250&menu=download&filter= 0&tagname=g_os&g_os=Mac%20OS%20X%20v10%2E7
Don't forget to restart after installing before checking printers.
Hope this helps someone else.

Print dialog window does not go away

Hi,
This is an issue I've experienced many times. When I try to print a web page from Safari, the print dialog opens, I select the printer and/or orientation, then I click on the "OK" button. But, the window does not respond, Safari seems to be working (it does not appear as 'not responding' in the 'force quit' dialog and the menus are selectable. But the window does not go away, nothing is sent to the printer, and Safari does not respond to certain operations such as moving to another tab, go back, or change the url, so basically I am stuck, no printing, and end up closing safari to open it again.

Hello mario:
Is this an intermittent problem, or does it happen all the time? I would, at a minimum, run repair disk from your software install DVD and also run permission repair from your HD.
I would also trash the Safari preference file (com.apple.safari.plist) and restart.
Of course, the problem could lie in the connectivity with your printer, but that is another issue.
Barry

Printer does not respond; green checkmark on icon

Canon PIXMA iP1700 printer does not respond. On control panel printer has a green checkmark. Says ready but does not print.

Hi clk,
To ensure the most accurate information is provided, please let us know the version of Windows you are using. Thanks so much! If this is a time-sensitive matter, please use the link below to reach out to our technical support team:
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

My hp deskjet 1510 series does not print when connected to my hplap top (windows Vista),

My hp deskjet 1510 series does not print when connected to my hp lap top (windows Vista), it says the printer is not active, although it is default printer, connected and on. However, it does work when connected to the (also HP) lap top (windows 8) of my husband. I did everything the hp print and scan doctor advised and also what I could find at HP support (like switch of fire walls, reinstall everything, check printpooler ec etc)... it still does nothing except that I managed to print a diagnostic print which should give information about the condition, but it only gives numbers and letters like : 11. SN = [Edited for Personal Information] Yr 12 PER = 05YR etc, that does not really help me :-). It won't print any testpages. H E L P!!!

Hello Elisabeeth,
Welcome to the HP Forums!
I understand you're unable to print using the Deskjet 1510. I will do my best to assist you! When you reinstall the HP software, did the installation state it was complete?
I would start off by following this HP document on 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print. From this document, please make sure you check the connection type and the ports.
Please post your results, as I will be looking forward to hearing from you.
I worked on behalf of HP.

Canon Pixma MP 540 does not scan any longer after update mountain lion. printer works normally. Who can help.

My Canon Pixma MP 540 does not scan any longer after update mountain lion. MP Navigator EX 2.0 starts and immediatley stops and comes with this message:
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[NSImageCell loadingState]: unrecognized selector sent to instance 0x825c0f0'
Printer works normally. Who can help.
Thank you
PeterPan52

Hi
Did you find a solution to this ? I amhaving same problem
Thanks

Print Button in CrystalReportViewer 64-bit x64 VS2005 does not respond

Hello,
I'm using the CrystalReportViewer-Control comes with VS2005 CR.
When I deploy the application to a W2008 R2-System the print button shows no response.
I'm still installed the CR-Runtime for x64 Systems on the Target-Server: CRRedist2005_X64.msi
For testpurposes I installed a VS2005 on a W2008 R2 Server. On this platform I installed the CR-SP1-Patch for the environment: crvs05sp1.exe. After that the print button responds on the test-system.
Then I created a setup project on this test-system with mergemodules: CrystalReportsRedist2005_x64.msm and deployed it to the target-server. But with no success. The button does not respond. It is not important for me, wether I deploy the CR-Runtime on the target-servers with the CRRedist2005_X64.msi or with a own setup-project. Because there are only six servers must be deployed.
Any ideas? Thank you in advance
Rolf

The CRRedist2005_x64.msi with Date 10/24/2007 is good. So we need to look for other issues. Are you using the ActiveX print control? If you are then the control must be downloaded from teh SAP website. There should be a directive for that in the web.config (assuming this is a web app). What you may need to do is documented at the below link:
http://msdn.microsoft.com/en-us/library/ms225384(VS.80).aspx
The print control cab file is here:
http://support.businessobjects.com/CRforVS2005/PrintControl.cab
Also, see if kbse #[1356727|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_dev/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do] will help here.
2) Popup blocker in play?
3) Is this a new app or an upgrade?
Ludek

I bought an HP 2050A deskjet. Loaded via CD PC does not respond to the printer please assist me

HP 2050A Deskjet Printer. Operating system Windows XP SP2 pack.
PC not responding to printer, i loaded via CD. had uninstalled it and reinstalled it , still does not respond.
Kindly help.

Hello metehangunaydin,
Please try the below steps so that you may atleast be able to print.
1.Click Start button on the Computer .
2.then click on Control Panel .
3.then Printers and Faxes
4.On top-left, click on Add a Printer
5.Click on Add a Local Printer
6.Then while "Use an Existing port" is selected , select "Virtual USB port ... " then click Next
7.from the Manufacturer list, select HP, and then under Printers list select Deskjet 990c" , then Click next and complete the wizard
Now try printing . It should work.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

Photosmart C6180 on wireless network does not respond when attempting to print

Photosmart C6180 successfully installed on wireless network does not respond when attempting to print. All in one is successfully installed on wireless network and SW successfully installed on Windows XP computer yet printer does not print. Get no error message other than document failed to print. HELP!

So gald I'm not the only one. I have been fighting this crappy HP printer for MONTHS also. Everything says a OK goody goody but printer fails to print every two to three weeks.

When attempting to print, firefox does not respond

When I attempt to print a page, Firefox does not respond and I lose the information from the page.

Look this one
http://kb.mozillazine.org/About:config_entries
go to PRIVACY and read the following
privacy. item. cache
privacy. item. cookies
privacy. item. downloads
privacy. item. formdata
privacy. item. history
in about:config all the above put it to TRUE if there are FALSE
thank you

The pull down menu or icon for printing does not respond. The only way I can print a web page is by right clicking with the mouse and selecting print? Your comments please

When I try to print a web page by selecting the print icon or by the pull down menu -print, nothing happens. It does not respond. I have to right mouse click and then select print, which then works. Why is this happening

Try using the Add Bookmark Here ² extension. You can drag the Add Bookmark window to the size you want to see. <br />
https://addons.mozilla.org/en-US/firefox/addon/3880

Canon LiDE 100 does not respond after wake from sleep

I have a Canon LiDE 100 flatbed scanner. I constantly put my iMac to sleep and only ever shut it down once every few weeks.
When the computer wakes from sleep the scanner does not respond. Image Capture lists the scanner in the device list but reports the following error;
"An error occurred whilst communicating with the scanner"
I have to unplug the USB cable and plug it back in for it to work (or restart the computer, both always work).
Since I only moved to the Macintosh in July I have no idea how to uninstall drivers to give myself a fresh start and the scanner does not come with an uninstall utility.
Any suggestions on how to fix this little problem?
Thanks.

I am going to respond to my self and say I am nuts.
Canon does not seem to have any uninstaller for this scanner on their site:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDet ailTabAct&fcategoryid=351&modelid=17104
Which is rather odd since they have installers. this is different from most of their other older scanners. But if you just plugged in our scanner and things worked in OSX, which it should have, then you should be OK.
However I can confirm that others see this issue (like my dad) and here is the official Canon response to the issue:
+Dear XXXX:+
+In some cases, coming out of sleep mode may not properly reinitialize+
+the USB bus on Macintosh Operating Systems. Unfortunately, the only+
+work around when this happens is to restart the computer.+
Of course this in not exactly true as logging out and back in fixes it.

I have an issue with Finder. It does not respond

Finder does not respond if I click on the icon. I have to open Finder via a right mouse click and clicking 'Open New Finder window'

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Finder does not respond/Booting troubles

Hi!
MacBookPro 13.3" (2010)
Snow Leopard 10.6.8
A couple of days ago I started having trouble with my MBP. Finder stopped responding. The first sign if I remember correctly was that when I tried to shut it off nothing happened, so I went to Force Quit activities and restarted Finder and the computer shut off. I didn't think of anything specific at the time. Now however when it boots Finder won't respond, no matter how many times I restart it. I have tried restarting it through Force Quit, through the dock and a Terminal command that i found ("kill -HUP `ps auxc | grep Finder | awk '{print $2}'`" from here). When I boot, as said, it does not respond, I don't get my icons on the desktop or anything. I can however use other applications without troubles. I have not tried saving anything but I have experienced troubles with the internet (however that might not be related) but when I try to aquire mail I can't (but that might also be related to troubles with internet (although I've been connected at the time and not only to the network). I have tried booting in safe mode and that has not helped.
I also tried doing software update because I thought that maybe a previous one messed something up (I have read that has happened to some people). That did not work or help. It downloaded some Java updated, iTunes, Printer updates and so on and a safety update and it went to installation mode and an error message popped up (I can't remember what it said but as far as I remember it only said there was an error, I sent it to apple). I tried again when I managed to boot it and as I suspected it would it said it could not save the files anywhere.
I have however also experienced booting problems, both in safe mode and normal. When I boot, a bar appears at the bottom of the screen. Sometimes it takes about a minute or more longer that normal and sometimes it won't boot even after 10-15 minutes (then I force it off by holding down the startbutton).
I've looked for different discussions here but haven't really found what I have been looking for, at least that has helped.
/chipshooter
I would really appreciate help, Thanks!

You have a hardware problem. More then likely the drive is failing or it could be the cable going from the drive to the logic board.
Soon it will not boot at all. That is when the drive has failed completely.
Copy you personal data to an external ASAP.

Press here to manage Home screen does not respond

Pressing on the "press here to manage your home screen" on my e-printer Zeen does not respond.

I hope you are doing well;
Are you still having this issue, if you are I will do my best to assist you?
Reset the zeen there are several ways to accomplish that? Follow this intructions.
Reset the HP eStation Zeen
Reset the HP eStation Zeen by using the following steps.
Press and hold the Power button on the back of the Zeen for at least eight seconds until the screen turns off, and the Zeen is silent.
Release the Power button.
Press the Power button again to turn on the Zeen.
There are other options in here including performing a factory reset if that is vilable option for you.
http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=120&prodSe...
Let me know if this helps or if you need further assistance with this or any other matter I will do my best to assist you
Hope this helps;
RobertoR
and Remember
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Canon printer mx920 series does not respond

Similar Messages

Maybe you are looking for