Canon Printing in 10.7

Hi,
We have a Canon iR C2550 which intermittenly works for Lion users.
I have downloaded all the latest drivers: Canon PPDv3.20 and UFRII v2.30
It works fine on my system however not for others. For example, one user has all the latest drivers and once we select the driver from the drop down menu it comes up with the following error:
Could not get printer information.
Check that the printer is functioning correctly, then try again to get the printer information.
When we do try to print the job pauses itself everytime.
All users are on the same vlan. I can print remotely and when in the office.
Any ideas?

Konica says its drivers for that printer are supported in Lion, with no changes for ML:
http://www.konicaminolta.eu/en/business-solutions/support/new-os-compatibility/m ac-os-x-mountain-lion.html
If you added the printer anew, Lion should have downloaded and installed the appropriate driver so I will assume that is not the problem. I also suggest assigning network printers a static IP address but it appears you already tried that.
One more suggestion that may not help, but try it: Delete the printer from Print & Scan again. Click the "+" button, and when the "Add" dialog box appears, control-click the grey area of the window near (but not on) one of the icons. Select "Customize Toolbar" from the contextual menu that appears. Drag the icon "Advanced" into the toolbar area and press Done.
Click the Advanced icon and see if you can find any additional options that may make sense to you. Add the printer again.
Other than that all I can suggest is that you peruse Konica's site for addtional insight.
Lion is supposed to make all this mindlessly simple, but when it doesn't just work the solutions become elusive.

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