CANON PRO-1 PRINTER PROFILE ACCESS PROBLEM

I own a Canon pro-1 printer and I am trying to access my third party profiles from within the printer setup/printer profile window, but I am restricted to selecting from only the Canon's Pro-1 titled profiles for example, Canon pro-1 <FA> 2/3 fine art paper photo rag . All of my profiles are located in the same location, Windows/system 32/spool/driver/color. Where do I go to change my printer's settings so that I may access all of my printer icc profiles? I noticed that the Canon profiles have an .icm format, while my other profiles read .icc.
Thank you for your help.
Mark

All of your printer profiles must be in the folder that you specified. I just bought a Pro-1 printer and my printer profiles total seventeen for the Pro-1. Your Hahnemuhle or other paper mfr profiles must be in this same folder for windows to find them. If you think you are missing some, I would re-install the printer driver, which is where the software loads the icc profiles to begin with. You have to download other paper mfr profiles from their own sites for the Pro-1 model.
Debra

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I reinstalled the Canon software and driver. Then I called Canon. I got a real live tech person who checked everything out and asked me to print from a different program. That worked fine and he said, the printer is fine. It's a problem with Adobe. Contact them. I uninstalled my Adobe Photoshop Elements 13 and reinstalled it. But the whole situation remains the same. I can't find how to contact a live technician for help so I'm appealing to ANYONE to help me with this. If you can 't help me with the printer problem, can you tell me how to reach a live tech support person at Adobe??
Message was edited by: Fran Cornelius
Made editing changes at 4:05 pm.

Hi,
After talking to 3 different Canon techs who didn't know anything about
this and told me it was Adobe's fault, a 4th Canon tech e-mailed me a list
of the Elements software that is "compatible" with the Canon Pro-10
printer. The list stops at Elements 12! In other words, Canon has not
written the software for their plug-in to work with Elements 13 yet. I
personally am stunned by this. Considering how popular Adobe Elements is,
you'd think Canon would be up-to-date on having their new printer's plug-in
work with Elements 13, which has been out there for some time.
Not only that, Canon's more expensive printer, the Canon PRO-100, also has
the same problem. My friend just bought one and told me the plug-in doesn't
work with Elements 13.
I have figured out a solution, if it will be of help. I had just
uninstalled Adobe Elements 12 and when I saw that Canon's plug-in worked
with Elements 12, I quickly reinstalled it. Sure enough, when I clicked on
AUTOMATION TOOLS there was the Canon plug-in, and when I clicked on it, the
Canon print screen opened. So I decided I would do my photo editing in
Elements 13, and when ready to print I would open the photo in Elements 12
and print it there. Hope that helps.
F
On Sat, Feb 28, 2015 at 4:08 PM, BMonahan9905 <[email protected]>

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Hi Everyone
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I just purchased a Canon Pro 100 printer.

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Solved!
Go to Solution.

Hi. D50 is the color temperature and the other number is monitor brightness. Do you have a camera club in your town? Maybe you could contact them. Meanwhile, try setting your monitor brightness and contrast to 50 percent and see if that gives more pleasing results.
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Canon Pro 100 printer?

Review of Canon Pro100

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John Hoffman
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See if these threads are any help:
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HI ,
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Hi pmilligan,
It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.
Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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