Canon Pro-100 13x19" Prints - Images suddently printing misaligned/slanted - Please help!

Hi, I purchased a Canon Pro-100 printer about two weeks ago and I have been printing lots of 13x19 prints on Canon brand semi-gloss paper. I have successfully printed about 60 prints, but suddenly I have an issue. The images are printing misaligned/slanted on the paper, so that there is a sliver of blank paper on the bottom right and bottom left. Here is a picture of what is happening to the prints:
http://i923.photobucket.com/albums/ad79/milligangames/101_22941_zpsf995dcd2.jpg
I have tried cleaning the bottom plate, cleaning the roller, aligning the print head both manually and automatically, but nothing is helping. When I print on 8.5x11 or 4x6 paper I do not seem to encounter this issue. Does this mean the paper is feeding unevenly for some reason? Please help!

Hi pmilligan,
It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.
Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.
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