Canon Pro-100 Paper Feed

New Canon Pro-100. Prints great. The problem: the paper feed in both the manual and the rear feeds are REALLY touchy. It will just declare that there is no paper when there is. I haven't found any clear differences when it works and when it decides there's no paper. I did find the posting on the rear vs. manuel feed confusion and helped some but it's still pretty picky. Any thoughts? I'm trying to run a small business with this thing and it's making my life very difficult.  Thanks in advance.

I just rock the paper side to side slightly and sense for a firm bottoming. I generally don't have trouble with the rear tray. The manual feed is more tricky since generally it is heavier paper. I can feel when paper is bottomed. Once I developed that process I rarely have a problem unless I am printing multiple prints in manual feed and don't wait for all the mechanisms to stop moving.
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

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