Canon Pro9000 no longer prints tabloid on Snow Leopard

Just got new 2 new iMacs w/ Snow Leopard. My partner installed software and latest drives for Canon Pro9000 on his computer. Now, when I'm on my computer and in InDesign CS5 and I try to print a tabloid size paper. However, the Indesign file prints the wrong orientation (landscape instead of portrait).
I've tried changing the Page Setup and also within the InDesign print dialog. No matter what, the file prints incorrectly.
Also, my partner tries to print a #10 envelope on my computer (Canon iP4500), the orientation is also incorrect on that.
Any thoughts on this? Printing 8.5 x 11 on either computer is not a problem. It's just when the orientation must be changed that we run into trouble.

You mention that the Pro9000 is connected to the other iMac and that when you print from ID CS5 you get the orientation issue. If you print from ID CS5 on that iMac, or if you connect the Pro9000 directly to your iMac, does the symptom still exist?
Yes, it also appears that it has to do with InDesign. I've been able to print out PDFs to my partner's printer on tabloid paper w/o a problem. My partner can print out the correct orientation from his computer to his printer.
Also, in reverse, it sounds like when the other iMac attempts to print to the iP4500 connected to your iMac the orientation issue exists. But if you print the #10 ENV, is the orientation okay?
Yes, if I print a #10 env to my printer from my computer, it is okay.
Just trying to determine if the symptom is only present when printing to the shared printer - not the direct printer.
Yes, it looks as if when the printer is shared and using InDesign CS5.

Similar Messages

  • Printing slow after Snow Leopard Upgrade

    Hi! Newbie here! I recently upgraded my 2007 iMac to Snow Leopard and as a result my Canon BJC-2100 printer has slowed to a crawl. It seems the software adjusted the print quality to the sharpest setting but this also slowed the process way down. I don't see anything to help me adjust the print quality or otherwise change the printing speed.
    I would love to hear from forum members as to how to speed the printing back up a bit. Am I doomed to have to buy another printer?
    Thank you!

    Thanks. Yes I went to Canon's web site and plugged in Snow Leopard for my printer. I received the following message:
    "There is no driver for the OS version you selected. The driver may be included in your OS or you may not need a driver."
    Too bad there doesn't seem a way for me to change the printer's settings back to the way it was.

  • A Temporary solution to printing problem with snow leopard

    I have an HP Color laserjet 3600 that wouldn't print after installing Snow Leopard. Not only that, but I couldn't print from another mac that had 10.5 on it.
    By trial and error, we discovered that if you reset airport by disconnecting and reconnecting the power cable then the printer works.
    One word of caution. If you reset airport while in 10.6 - then the machine in 10.6 will print. If you then try to print using a machine with 10.5 - it may not print until you again reset airport.
    Hope this helps someone out there.

    Hello monsieurpaul and welcome to Apple Discussions.
    As strange as it may seem, the error can be caused by the driver. The Canon driver for your model has not been designed to work with mixed networks. It will only work with a direct USB connection to the Mac. When connected to the Dlink router, the driver cannot communicate correctly with the printer and will cause all sorts of errors. Therefore you need to use a CUPS based driver, such as those provided by Gutenprint.
    So, I would add the printer queue again, using the same configuration that Windows uses (IP - 192.168.1.3/lp1) but for the Print Using menu, type 3000 and select the entry showing 'Canon PIXMA iP3000 - Gutenprint'.
    Hope this helps.
    Pahu

  • LaserJet printer no longer works after installing Snow Leopard

    Since installing Snow Leopard, my LaserJet printer no longer works.  Spent 5 hours on the phone to Apple Support without any satisfaction.  Any suggestions?  I'm desperate.......

    Go to the HP web site and download the latest drivers for your OfficeJet.
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw _lang=&product=3919449#N225

  • Canon Pro9000 Mark II prints dark color tones muddy on gloss paper

    Boss accidentally bought gloss print paper, but I figured that might work out for our art renderings. However the ink bleeds... strangely, only on dark color tones. Image is below. It's a Canon Pro9000 Mark II.  It seems to be dark tones that bleed only. The light gray is perfect, and even a well-saturated yellow-orange looks decent. It doesn't appear to be the saturation or amount of ink that is the problem, but the darkness of the color. Is it the printer, the paper, or the ink? Is there a solution?    

    It really doesn't matter if you don't have the proper profile for the paper.  Do you?  If not you really can't use that paper at all.  You might try to see if another profile will work but that is mostly fool's play.  The correct profile is mandatory. Most good paper suppliers provide the correct ICC profiles for their paper.  Canon, Red River, Moab, Artic, etc.

  • Canon MP560 not working after upgrade to Snow leopard

    Hi there
    I'm writing in the hope that someone maybe able to help! Yesterday I upgraded my MacBook to snow leopard. Everything seems to have gone OK, however, my printer -- Canon MP560 is now not responding. When I go to print it says' /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr failed'.
    The blue WiFi light is on, but nothing happens! I would be so grateful for any advice as I really don't have any idea of what to do !!!
    Thanks In advance

    Have you installed he most recent Canon Printer Drivers via Software Update?
    Have you tried going to the "Print and Fax" pane of the system preferences, and Control-clicking into the panel at the left that would normally show installed printers?
    If not, do that and if the cursor spins, wait until it stops, and the MP560 should show up as a Bonjour Printer/Scanner. Then click "+" to add a printer, then "more printers" and then select "Canon IJ Networking". The MP560 should no longer be an "unsupported printer."

  • Canon MP640 - "No scanner selected" bug in Snow Leopard

    Hi!
    I use a Canon MP640 printer/scanner combo unit WITHOUT installing any software from Canon. I like to stick with the built-in functionality of Mac OS X. Which means scanning via Preview.app or ImageCapture.app.
    Until recently everything worked flawlessly. Have not used the scanner in a while though and now with 10.6.4 installed I found out, that the scanner does not appear anymore in the Preview.app menu FILE > IMPORT FROM SCANNER > ...
    Opening up SystemPreferences.app in order to delete and add the printer again only helped for one scan when the scan was invoked with the printer button. Turning the printer off/on and the link between the computer to the scanner was broken again
    In SystemPreferences.app Snow Leopard says "No scanner selected" when I choose the printer and click the SCAN tab in the printer/scanner section.
    Anybody found out how to fix this issue without installing all the Canon printing/scanning software? I would like to stick with the built-in Preview.app.
    Thanks

    Sorry to read that nothing has helped to date.
    Checking the operation of my MP980 connected via USB and using Image Capture or Preview to scan, the process 'Canon IJScanner1' is the only process that starts when the scan is initiated from either application. And long after the scanning has completed and the relevant applications have been closed the process remains in the process list.
    If I force quit the 'Canon IJScanner1' process I then find that the MP980 is not listed in the 'Import from Scanner' menu within Preview. And with this process still closed, if I go to Print & Fax and click on Open Scanner under the Scan button of the MP980, the Canon MP980 scanner queue will appear but with 'No scanner selected' inside the pane.
    So I can recreate what you are seeing. But the question is why is your 'Canon IJScanner1' process stopping. If you check your Console log messages, is there any reference to this process stopping or failing?
    Checking my log it showed as follows when I force quit the process.
    13/09/10 4:34:00 PM com.apple.launchd.peruser.501 (183) ({0x0-0x577577}.jp.co.canon.ijscanner1.scanner.ica{66850}) Exited: Killed
    Also, FYI, trying to start the process again manually is proving difficult. Double-clicking on the 'Canon IJScanner1' icon in /Library/Image Capture/Devices starts the service temporarily but then stops soon after. This is shown in Console as follows;
    13/09/10 4:42:51 PM {0x0-0x61d61d}.com.twainds.mp980.scangear140800.canon{67810} /Library/Image Capture/TWAIN Data Sources/Canon MP980 series.ds/Contents/MacOS/Canon MP980 series: /Library/Image Capture/TWAIN Data Sources/Canon MP980 series.ds/Contents/MacOS/Canon MP980 series: cannot execute binary file
    13/09/10 4:42:51 PM com.apple.launchd.peruser.501{183} ({0x0-0x61d61d}.com.twainds.mp980.scangear140800.canon{67810}) Exited with exit code: 126
    The only solution I could find was to restart the Mac but this made the process re-appear in the process list and consequently I was able to scan from Preview again.
    Pahu

  • Print Manager Failure - Snow Leopard v 10.6.8

    My system was upgarded to Snow Leopard (10.6.4) many months ago and my Canon MP970 printer was reinstalled.  Even though not a wireless printer my friend got it to work wirelessly.  I had not issues.  I printed something on October 31 with no issues.  When I tried to print something on November 1 - I got the following message:
    Error/Print Job Manager failed/System/Library/Printers/Libraries/Print Job Manager/Contents/MAC OS\
    I do the software updates all of the time and then also noticed that the version of Snow Leopard changed to 10.6.8.
    Could that be the reason my printer no longer works?  Is there a fix?
    The computer recognizes the printer and it says PRINTER READY.  But, NOTHING
    Can you help?

    As I said. If your version of iWorks is a PowerPC version it will not work on Lion or ML.
    Sorry but I have never worked with iWorks, have no idea about the versions of iWorks and or if they are PPC apps or Intel based apps and what versions are what.
    If it is a Intel based version it will work on Lion and ML.
    If it is a PPC based version it will not work with Lion or ML.

  • Print & Scan differences Snow Leopard vs. Lion?

    I have an HP Officejet Pro 8500 (A910a) AiO Printer/Scanner.  It is connected to my network and accessible to many of our home devices including an iMac, a MacBook Pro, iPads and iPhones (via AirPrint).  For the purposes of this topic, I'll refer to it as the HP_8500.  My question is about scanning.
    The MacBook Pro runs Snow Leopard 10.6.8.  When I open System Preferences > Print & Scan, it lists the HP_8500 as one of the printers and lists its name, "Open Print Queue...", "Options & Supplies..." etc.  There does not appear to be any way to initiate Scan capabilities from this window.  So I must use either Preview or Image Capture to activate the scanner.
    The iMac runs Lion 10.7.1.  When I open System Preferences > Print & Scan, it lists the HP_8500 same as above, except at the top of the window there are two buttons "Print / Scan" at the top of the frame.  So I can easily toggle to Scan to initiate scanning.
    Is this in fact a known difference between Snow Leopard and Lion regarding Scanning?  In other words, is there a way to get the Print/Scan button in my Print & Scan window under Snow Leopard or not?  Or is this only available under Lion?
    Thanks.

    This change was introduced in Lion. For 10.6, the Print & Scan button as seen in Lion would only occur for USB connected AIOs, and only if an ICA driver was present on the Mac. For networked AIOs, there was the ability to add a separate scanner providing a scanner driver was installed on the 10.6 Mac. Here is the view on my 10.6 Mac showing a Canon MP990 AIO and a Canon LiDE 200 standalone scanner, listed under the heading of Scanners.

  • Airport express printing problem with Snow Leopard

    I am no longer able to print to my shared printer after upgrading to Snow Leopard. I get a message that starts with "communication failure the computer is no longer able to communicate with your printer". My network consists of a dual-band Airport extreme and an Airport Express. The dual-band Airport Extreme creates the network and is connected to the internet. The printer (HP LaserJet 1012) is connected to the AirPort Express. The AirPort express joins the dual-band Airport extreme network for the sole purpose of turning the HP LaserJet 1012 into a shared wireless printer. Everything was working fine before the upgrade to Snow Leopard. When I connect the printer directly to my MAC via USB, it prints fine. I can "see" the printer fine through bonjour when it is connected to the AirPort express, but I get a failure whenever I try to print to it. I have tried plugging and unplugging the device. I have effectively redownloaded the print-driver by connecting the printer directly to my MAC. It sounds like a Snow Leopard bug. Any suggestions for a work-around? Thanks.

    I upgraded to Snow Leopard and had difficulties connecting to my HP Photosmart 7150 printer through Airport Express. Apple setup found a 3rd party printer driver by Gutenprint, which I downloaded and the printer works. But like it did under Leopard. Under the 10.5 OS, a print command would send a wake up signal to the HP, which automatically turned off after a period of idleness, and then print. Under 10.6, there is no wake up and I need to manually activate the printer. I went to the HP web site hoping to find a "new" driver for 10.6 and HP has posted a message saying it does not and will not be providing print driver for 10.6. It then has a long list of HP devices that cannot or will not print with Snow Leopard. So those with no-printing issues should check your model against the HP driver listing. I believe this is a neat way for HP to force Mac users who upgrade or install 10.6 to buy a new printer for which HP has a 10.6 driver. At least I can print and the only inconvenience that I can see if the lack of that wake up signal. My wife says it won't hurt me if I have to get up and walk to the room with the printer to turn it on!

  • Network printing problem with Snow Leopard

    Hi everybody,
    I am setting up a home network, mostly wired, with XP desktop and Macbook Pro (SL) and so far everything is OK except for the printer.
    It’s a Canon Pixma IP3000 plugged over USB on a D-link router (604UP) configured as a switch.
    * This printer works over the network with any XP computer. All I need is the router IP (192.168.1.3) and the queue name (lp1);
    * This printer works over the network with the Macbook on virtual OS (XP on Parallels desktop), same parameters as above;
    * This printer works with the Macbook on Snow Leopard when connected over USB (with the latest drivers from Apple BTW);
    * This printer doesn’t work over network with the Macbook on Snow Leopard.
    I have already tried several fixes and none worked so far. In the “Add printer windows”:
    * The default tab shows nothing;
    * The Windows tab shows my workgroup and the XP computers and that’s it;
    * A manual configuration with the IP tab, using IP “192.168.1.3” and “lp1” for queue stops when I select the printer driver : a small windows pops up a tenth of second and I am brought back to the “select the printer software” list;
    * A manual configuration with the Advanced tab using the address smb://192.168.1.3/ip3000 brings back a “NTSTATUS_ACCESSDENIED” error, that’s the best I got right now. I have tried several variant with different printer name or adding the workgroup name in the address, to no effect.
    As the printer is connected to a router and not another computer, I don’t have any username or password. Or have I ?
    Or it could be something very stupid as I am newb to networking and Mac OS X. Anyway I am lost and I thank you in advance.

    Hello monsieurpaul and welcome to Apple Discussions.
    As strange as it may seem, the error can be caused by the driver. The Canon driver for your model has not been designed to work with mixed networks. It will only work with a direct USB connection to the Mac. When connected to the Dlink router, the driver cannot communicate correctly with the printer and will cause all sorts of errors. Therefore you need to use a CUPS based driver, such as those provided by Gutenprint.
    So, I would add the printer queue again, using the same configuration that Windows uses (IP - 192.168.1.3/lp1) but for the Print Using menu, type 3000 and select the entry showing 'Canon PIXMA iP3000 - Gutenprint'.
    Hope this helps.
    Pahu

  • Canon pixma IP4000R will not work with Snow Leopard

    After upgrading to Snow Leopard, my Canon IP4000r printer will not work. I have tried both the Canon Printer Drivers 2.3 (my printer is listed) from Apple and the latest printer driver from Canon. There are multiple problems ... the first thing I noticed is that not all of the printer options are available on the print dialog. When I tried to print, I got "fatal::internal error -9660."
    It looks like both drivers I've tried so far are CUPS (which is probably why all of the printer options are not supported).
    Anyone have any ideas? Other than buying a new printer ...
    nojp.co.canon.bj.print.PrintSettings.BJThrougoutPage..b. media=na-letter PaperInfoIsSuggested..b. pserrorhandler-requested=standard sides=one-sided job-uuid=urn:uuid:f3c1ff27-c401-385e-4a60-d6659c8dcfff job-originating-host-name=localhost time-at-creation=1289542148 time-at-processing=1289542149 job-impressions=1 com.apple.print.PrintSettings.PMTotalSidesImaged..n.=1 com.apple.print.PrintSettings.PMTotalBeginPages..n.=1 Duplex=None PageSize=na-letter"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] argv[6]="/private/var/spool/cups/d00005-001"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[0]="<CFProcessPath>"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[2]="CUPS_DATADIR=/usr/share/cups"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[7]="CUPS_SERVERROOT=/private/etc/cups"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[8]="CUPS_STATEDIR=/private/etc/cups"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[9]="HOME=/private/var/spool/cups/tmp"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[11]="[email protected]"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[12]="SOFTWARE=CUPS/1.4.5"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[13]="TMPDIR=/private/var/spool/cups/tmp"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[14]="USER=root"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[15]="CUPS_SERVER=/private/var/run/cupsd"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[16]="CUPS_ENCRYPTION=IfRequested"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[17]="IPP_PORT=631"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[18]="CHARSET=utf-8"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[19]="LANG=en_US.UTF-8"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[20]="APPLE_LANGUAGE=en-US"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[21]="PPD=/private/etc/cups/ppd/iP4000R_00_00_85_4f_d4_8e.ppd"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[22]="RIPMAXCACHE=8m"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[23]="CONTENT_TYPE=application/pdf"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[24]="DEVICE_URI=file:///dev/null"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[25]="PRINTER_INFO=iP4000R (00.00.85.4f.d4.8e)"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[26]="PRINTER_LOCATION="
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[27]="PRINTER=iP4000R_00_00_85_4f_d4_8e"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[28]="CUPS_FILETYPE=document"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[29]="FINALCONTENT_TYPE=printer/iP4000R__00_00_85_4f_d4_8e"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 4367)
    D [12/Nov/2010:00:09:10 -0600] [Job 5] JobManager converting file: /private/var/spool/cups/d00005-001 (7 args)
    D [12/Nov/2010:00:09:10 -0600] [Job 5] PrintJobMgr trying ppc architecture...
    D [12/Nov/2010:00:09:10 -0600] [Job 5] JobManager converting file: /private/var/spool/cups/d00005-001 (7 args)
    D [12/Nov/2010:00:09:10 -0600] [Job 5] fatal::internal error -9660
    D [12/Nov/2010:00:09:10 -0600] [Job 5] End of messages
    D [12/Nov/2010:00:09:10 -0600] [Job 5] printer-state=3(idle)
    D [12/Nov/2010:00:09:10 -0600] [Job 5] printer-state-message="/System/Library/Printers/Libraries/PrintJobMgr/Contents/ MacOS/PrintJobMgr failed"
    D [12/Nov/2010:00:09:10 -0600] [Job 5] printer-state-reasons=none

    Liz Gensheimer wrote:
    After upgrading to Snow Leopard, my Canon IP4000r printer will not work. I have tried both the Canon Printer Drivers 2.3 (my printer is listed) from Apple and the latest printer driver from Canon.
    The driver version provided by Canon is v10.26.x while the update provided by Apple will increase the version to 10.30.3.0. The v10.26 and v10.30 drivers provide all the features that the previous v4.8.3 driver for OS X 10.5 and earlier provided. However the layout for these menus is definitely different.
    Also, a lot of user who upgrade from a previous OS X may not realise that the default print dialog is in a minimised view. You need to press the disclosure triangle next to the printer name to get the expanded view.
    When I tried to print, I got "fatal::internal error -9660."
    I suggest you try a printer reset.
    1. Open System Preferences > Print & Fax
    2. Move your mouse over the Printers list
    3. Hold down the Control button and click the mouse
    4. Click "Reset printing system ..."
    5. Restart your Mac
    This will remove your iP4000R print queue but not the printer drivers. So you will only need to add the queue again.
    It looks like both drivers I've tried so far are CUPS (which is probably why all of the printer options are not supported).
    Yes they are both CUPS by name as they are both made by Canon. But this is not your issue. If you believe that a particular option is not available then please reply with what that is.

  • My cannon printer worked with snow leopard but does not work with Lion

    My Mf 4350d printer does not work with lion Mac OS X Lion 10.7.2., it worked with Snow leopard no problem. I am a novice with apple so can you tell me how to do any changes carefully.

    Have you downloaded and installed the latest Canon printer drivers?
    http://support.apple.com/kb/DL899

  • I9900 printing options with snow leopard

    I have recently (3 weeks ago) purchased an imac 27" with snow leopard, I have an i9900 canon printer. When I add the printer and download the most recent driver per canon. I have no options (print quality, media type...nothing) the only option I have is page attributes. This is with any program word, CS4 etc.

    If someone could explain to me how to delete a printer correctly or do I go to the preferences and highlight the i9900 and click - sign. Then explain the proper procedure to connect and install driver maybe I can try that and see if it works. I would greatly appreciate the help. I did go to the canon website and download the most up to date driver as per canons directions.

  • HP 7210 cannot print wirelessly with Snow Leopard

    After updating to Snow Leopard on my sons Mac Laptop his HP 7210 will no longer print wirelessly via airport extreme.
    I am able to print with the printer directly hooked up to my computer with USB.
    I reinstalled the printer driver, same results.
    Then I d/l the drivers from Apple and still the same results.
    Airport shows the printer as being hooked up.
    Whenever I try to print wirelessly airport says it cannot find the printer.
    Any help would be greatly appreciated

    How do you have the Officejet 7210 hooked up wirelessly? Is it plugged into the USB port on your Airport Extreme (which I assume is the case based on your comments, but I'm not 100% sure)? We have been receiving many complaints about this setup not working (as have other vendors) but I don't have a good answer why yet or how to work around it.
    Out of curiosity, have you tried creating the print queue using the IP address of your Airport instead of using Bonjour?
    Just trying to nail things down.
    Andrew

Maybe you are looking for