Canon s750 is not responding
orange flashes 7 times and green once, i have a series of troubleshooting, resetting, but it's no work..
Hi, Tea_life!
So that the Community can help you better, we will need to know the version of Windows or Mac in use, if the printer is connected via USB or wireless, and what error messages you might be getting. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
Similar Messages
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Canon S750 printer not working after upgrading to Leopard
Leopard is brilliant, and everything works after I upgraded from Tiger except... my Canon S750 printer gives error messages and fails to print. This is VERY annoying. I can't seem to find an S750 driver for OS X 10.5 on Canon's web site. So, what to do next? Just wait, and keep logging on to Canon's web site in the hope that, one day, the driver will be there? I can't find any official statement from Canon as to what they're up to. Are they currently working on drivers for Leopard? Do they have any projected "release dates"? Are they at all interested, or would they prefer to sell me another printer perhaps? Any information on what I should do now will be gratefully received. Thanks.
UPDATE... my S750 printer has suddenly started to print OK! This is rather bizarre, since I've not re-booted, haven't un-installed/re-installed the printer. End of topic!
-
After upgrade to Maverick, Canon printer is not responding.
Hi,
I've Macbook Air connected to office network through Wifi. My Office printer such as Canon IR C4080 and Ricoh Africo SP C242DN are not responding after Maverick upgraded. I tried to install new driver but still not working. Do you have any idea to solve this problem. Now I can only direct printing via browser.
Thank you in advance
KinGGreetings!
Not sure if any one is still following this thread, but I am having the same problem with a Canon iR c2550 on one of our macs. It just pauses and will not print. We only have the ufr driver capability. Here is my printer info:
Canon iR C2550:
Status: Stopped
Print Server: Local
Driver Version: 10.3.0
Default: Yes
Shared: No
URI: ipp://101.98.226.20/
PPD: Canon iR C2550
PPD File Version: 10.3.0
PostScript Version: (3010.000) 550
(3010.000) 651
CUPS Version: 1.7.2 (cups-372.4)
Scanning support: No
Printer Commands: AutoConfigure Clean PrintSelfTestPage
CUPS filters:
capdftopdl:
Path: /Library/Printers/Canon/CUPS_Printer/Bins/capdftopdl
Permissions: rwxr-xr-x
commandfilefilter:
Path: /Library/Printers/Canon/CUPS_Printer/Bins/commandfilefilter
Permissions: rwxr-xr-x
Fax support: No
Printer utility: /Library/Printers/Canon/CUPS_Printer/Utilities/Canon Office Printer Utility.app
Printer utility version: 10.3.0
PDEs:
FinishingPDE.plugin:
Sandbox compliant: Yes
Hope this helps - it is an imac running mavericks 10.9.5
Fr. Ambrose -
Canon mx430 -- printer not responding, can anyone help with this?
My canon mx430 is not printing, my laptop is generating a message that reads, "printer cannot be detected."
I tried a new usb cable, rebooting my laptop, powering down the printer, resetting the print spool and nothing has worked, any suggestions? Thank you!Hi lucas812!
To have a better understanding of your issue, please let everyone know what operating system you have installed. That way, our Canon Forum members and our Subject Matter Experts will be able to assist you with suggestions appropriate for your specific issue.
Thanks! -
Canon MX920 not responding when hooked up over wifi as WPS printer on Airport Extreme, any ideas?
Ping the IP address of the printer.
If you are doing this from windows, have you installed the airport utility for windows? -
My Canon MG 3220 printer reads not responding.
My printer just stopped working. It worked perfectly yesterday and today nothing except the error message that it is not responding. I am running windows 7 (x64). Any help would be greatly appreciated.
Hi Lance32,
We recommend installing the latest printer drivers on your computer from the Canon USA website to try and resolve the issue. The following link will take you to the initial download page for the PIXMA MG3220:
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mg_series/pixma_mg3220#D...
Once on the initial download page for your model, please do the following:
1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.
2. Next, please click on the red arrow next to the "DRIVERS" section and click the MINI MASTER SETUP file. When you do, another page will appear giving details of the file you are about to download will appear.
3. Please scroll down on the Details page and agree to the terms of the disclaimer message to continue with the download process by clicking on the "I AGREE - BEGIN DOWNLOAD" button. After clicking the "I AGREE - BEGIN DOWNLOAD" button, follow the instructions to download and install the driver. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.
This didn't answer your question or issue? Find more help at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
Canon LiDE 100 does not respond after wake from sleep
I have a Canon LiDE 100 flatbed scanner. I constantly put my iMac to sleep and only ever shut it down once every few weeks.
When the computer wakes from sleep the scanner does not respond. Image Capture lists the scanner in the device list but reports the following error;
"An error occurred whilst communicating with the scanner"
I have to unplug the USB cable and plug it back in for it to work (or restart the computer, both always work).
Since I only moved to the Macintosh in July I have no idea how to uninstall drivers to give myself a fresh start and the scanner does not come with an uninstall utility.
Any suggestions on how to fix this little problem?
Thanks.I am going to respond to my self and say I am nuts.
Canon does not seem to have any uninstaller for this scanner on their site:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDet ailTabAct&fcategoryid=351&modelid=17104
Which is rather odd since they have installers. this is different from most of their other older scanners. But if you just plugged in our scanner and things worked in OSX, which it should have, then you should be OK.
However I can confirm that others see this issue (like my dad) and here is the official Canon response to the issue:
+Dear XXXX:+
+In some cases, coming out of sleep mode may not properly reinitialize+
+the USB bus on Macintosh Operating Systems. Unfortunately, the only+
+work around when this happens is to restart the computer.+
Of course this in not exactly true as logging out and back in fixes it. -
Cannot get printer to respond. One computer will print, the other gets printer not responding message.
We have reinstalled the printer, unplugged everything to no avail. Anybody have a solution?Hi, Sora!
So that the Community can help you better, we will need to know exactly which operating systems are running on your computers, and which applications you're trying to print from. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day! -
Adobe premiere elements 11 not responding.
Adobe premiere elements 11 says, "not responding" and asks me if I want to close the program. I have done this multiple times and nothing has worked. I am getting very frustrated and am not impressed by this program. What can I do to fix it?
hunttofilmt
Here is what I was like you to look at and determine if this workflow behaves any differently than the one that you are using now. I am assuming that you are having similar problems with Go Pro Hero 3's 960p @ 48 progressive frames per second and with the Canon's 1080p @ 24 progressive frames per second.
Let us confine these initial tests to the Canon 1080p24, for now to avoid any complications of editing 960p48 in Premiere Elements.
1. Open Premiere Elements 11 and go to File Menu/New/Project and set the project preset to
NTSC
DSLR
1080p
DSLR 1080p24
or
PAL
DSLR
1080p
DSLR 1080p24
depending on whether you have a NTSC or PAL install for your Premiere Elements 11.
Before you exit the new project dialog, be sure to put a check mark next to Force Selected Project Settings on this Project.
2. Import your 1080p24 into the project using Add Media/Files and Folder/Project Assets.
3. In Project Assets, double click the file there to open the Preview Window and proceed to trim your video.
Here is a description of the process from my blog post. Please cross check what you are doing with the steps that I used in the blog post demo.
http://www.atr935.blogspot.com/2013/06/pe11-project-assets-organization-for.html
If that is not successful, then stop and let us know.
If that is successful, then let us look at the 960p48...there is an atypical format for Premiere Elements. Here we are going to set the project preset manually as in the case with the Canon, but here we are going to use the project preset of:
NTSC
DV
Standard
or
PAL
DV
Standard
depending on whether you have a NTSC or PAL install for your Premiere Elements 11.
Before you exit the new project dialog, be sure to have a check mark next to Force Selected Project Setting for this Project.
Then continue with the import and trimming of the video in the Preview Window as you did with the 1080p24 footage.
Looking forward to your results.
Thanks.
ATR
Add On....By the way, how is your external hard drive formatted NTFS or FAT32? Depending on the results from the above mini tests, please look at importing/trimming one of your 1080p24 in the 1080p24 project but import the 1080p24 from a computer desktop save location instead of the external hard drive. -
Network printer not responding
Hello
When I try to print from my MacBook to my Canon network printer, I get the error message "printer not responding", even the printer works fine with both windows notebooks connected to the same WLAN.
I have a Canon MF8540Cdn printer connected with Ethernet to my router. The printer has the ip address 10.1.1.10, the gateway is 10.1.1.1 (Router IP) and the subnet mask is 255.255.255.0.
Then I have three notebooks, one MacBook (IP 10.1.1.101) and two windows notebooks (a HP notebook (IP 10.1.1.102) and a Lenovo notebook (IP 10.1.1.103)). All three notebooks are connected wo the same WLAN using enterprise encryption.
The two windows notebooks can print to the canon printer perfectly fine and have not havd any issues at all.
However, from the MacBook I can not print since the upgrade to OSX 10.9.1 Mavericks. I have the latest update from Mavericks.
So, I deleted the printer (settings - printer) and resetted the printing system and deleted the printer also in the folder "Library - Printers". Then I got the latest driver (version 10.2) from Canon and installed the driver (dmg file).
Next I added the printer in the in the settings as follows:
1. Hit the "+" buttton to add a printer
2. Select "IP"
3. enter the ip address of the printer (10.1.1.10)
4. Select "Line printer daemon"
5. The system automatically detected the printer "MF8500 Series" and filled in the location.
6. Add the printer
When I open the printer options now, I can see the toner levels corretly, so the MacBook must have connection to the printer.
In addition, I can open the printer web address in Safary by going to http://10.1.1.10 , this also works fine and I can modify settings too. So the IP connection is also fine here.
But, when I print a document, PDF, Word, Safari,..., the system firs report "connecting to the printer" and after a while it states "printer not responding"!
The printer seems not to get any info, as it does not start or show any error message.
However, the two windows notebooks can print fine, and I tried to print from windows, then directly after print from the MacBook, or first MacBook then windows or both allone, wait 1 hour print from MacBook, then wait one hour and print from Windows.
The result is always the same. The windows print fine, the MacBook does not print and reports printer not responding.
If I check the log file on the MacBook, it shows the time and the job number and then printer not responding.
Meanwhilte I deleted the printer aleready a couple times and also reinstalled the printer driver from Canon. On the Canon cummunity I also submitted a ticket, but everybody responded that the driver works perfectly fine.
Any idea, where the problem could be?
Thanks for any help,
RollySelect "Line printer daemon"
Why are you doing that? When you select the printer in the Add dialog, the driver should be entered automatically. Does that not happen? -
Canon MG3550 is not working correctly
Hello,
I have recently bought Canon MG3550. I installed the driver etc but the printer is not working correctly. Sometimes it prints without any issues but other times it:
- does not pick the printer - saying it's offline even though it's not (this is from laptop, iPad, phone...not just from one device)
- does not print - the error message appears after a while saying that the printer is not responding
- prints half of the page...or just picks up a paper but doesn't print at all
I tried to de-install and re-install the driver etc. but it did not help. The printer is still behaving the same unpredictable way.
Do you have any ideas how to solve it? It is a faulty device or am I doing something wrong?
Thank youYour tags show iPad. You need the iPad 3 or newer in order to have Siri. What iPad do you have?
There are a number of apps that are compatible with Word....Documents to Go, Pages, Quick Office Pro .... You need an app that will read, save and Word files on the iPad and if you don't have such an app, all that you can do is email the file and read it in the email. You will not be able to save or edit the files.
After you download one of this apps, you can use email, DropBox, and IOS file sharing in order to transfer the documents back and forth. You can use iCloud as described above with Pages or any other app that works with iCloud.
Read this to learn more about file sharing.
http://support.apple.com/kb/HT4094 -
I have had an interesting week. Beginning on Tuesday, my computer began acting unstable. Tried to reinstall the operating system - caused me to replace the current disk with my weekly backup disk. Yet, when I operate the current system, I find that programs (except those requiring video such as DVD player or Quicktime) work well but the finder is not responding. Was able to run EtreCheck. According to the report, the only process was that highlighted in red was com.apple.iconServices Agent.
I have repaired permissions and cleaned the cache. Attached is the report from EtreCheck. Any ideas what is going wrong and how to correct it? TIA.
Steve
Hardware Information:
Mac Pro (Mid 2012)
Mac Pro - model: MacPro5,1
1 3.2 GHz Quad-Core Intel Xeon CPU: 4 cores
14 GB RAM
Video Information:
ATI Radeon HD 5770 - VRAM: 1024 MB
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 21:2:43
Disk Information:
HL-DT-ST DVD-RW GH80N disk8 : (7.43 GB)
ST3000DM001-1CH166 disk2 : (3 TB)
EFI (disk2s1) <not mounted>: 209.7 MB
Macintosh Initial HD (disk2s2) /Volumes/Macintosh Initial HD: 3 TB (2.51 TB free)
Recovery HD (disk2s3) <not mounted>: 650 MB
ST3000DM001-9YN166 disk3 : (3 TB)
EFI (disk3s1) <not mounted>: 209.7 MB
Macintosh (disk3s2) /Volumes/Macintosh: 3 TB (2.51 TB free)
Recovery HD (disk3s3) <not mounted>: 650 MB
ST4000DM000-1F2168 disk0 : (4 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 4 TB (1.33 TB free)
Recovery HD (disk0s3) <not mounted>: 784.2 MB
ST32000641AS disk1 : (2 TB)
EFI (disk1s1) <not mounted>: 209.7 MB
Macintosh Data (disk1s2) /Volumes/Macintosh Data: 2 TB (574.39 GB free)
USB Information:
PATRIOT (disk9s1) /Volumes/PATRIOT: 129.99 GB (10.36 GB free)
EFI (disk13s1) <not mounted>: 209.7 MB
4TB Macintosh HD (disk13s2) /Volumes/4TB Macintosh HD: 4 TB (2.1 TB free)
Recovery HD (disk13s3) <not mounted>: 784.2 MB
Seagate Backup Disk (disk5s1) /Volumes/Seagate Backup Disk: 4 TB (1.38 TB free)
disk4s1 (disk4s1) <not mounted>: 188.4 MB
disk4s1s1 (disk4s1s1) <not mounted>: 18 KB
Citizen Watch (disk4s1s2) /Volumes/Citizen Watch: 187.9 MB (Zero KB free)
LaCie File Storage (disk11s1) /Volumes/LaCie File Storage: 1.72 TB (798.34 GB free)
LACIE SHARE (disk11s2) /Volumes/LACIE SHARE: 280.06 GB (279.21 GB free)
TOSHIBA EXT (disk10s1) /Volumes/TOSHIBA EXT: 1 TB (773.59 GB free)
Seagate Backup Plus Disk (disk14s1) /Volumes/Seagate Backup Plus Disk: 4 TB (3.88 TB free)
FireWire Information:
LaCie d2 Quadra v2B 800mbit - 800mbit max
EFI (disk7s1) <not mounted>: 209.7 MB
LaCie Backup (disk7s2) /Volumes/LaCie Backup: 3 TB (625.64 GB free)
LaCie d2 Quadra v2B 800mbit - 800mbit max
EFI (disk6s1) <not mounted>: 209.7 MB
LaCie (disk6s2) /Volumes/LaCie: 3 TB (201.15 GB free)
Other World Computing OEM ATA Device 00 400mbit - 800mbit max
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[not loaded] com.barebones.authd.plist
[not loaded] com.bjango.istatlocaldaemon.plist
[loaded] com.bombich.ccc.plist
[not loaded] com.dymo.pnpd.plist
[loaded] com.fitbit.galileod.plist
[not loaded] com.flipvideo.FlipShareServer.launchd.plist
[not loaded] com.iospirit.candelair.daemon.plist
[not loaded] com.iospirit.candelair.sync.plist
[loaded] com.macpaw.CleanMyMac2.Agent.plist
[not loaded] com.maintain.HideSpotlightMenuBarIcon.plist
[loaded] com.micromat.CheckmateIdleDaemon.plist
[loaded] com.micromat.CheckmateWorkerDaemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.prosofteng.DriveGenius.locum.plist
[not loaded] com.quark.quarkupdate.plist
[not loaded] com.smithmicro.schedulerdaemon.plist
[not loaded] com.sonycorporation.BloggieInstallerAgent.plist
[not loaded] fi.polar.polard.plist
[not loaded] PACESupport.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[not loaded] com.bjango.istatlocal.plist
[not loaded] com.docudesk.deskpdf.userdaemon.plist
[not loaded] com.flipvideo.FlipShare.AutoRun.plist
[not loaded] com.Logitech.Control Center.Daemon.plist
[not loaded] com.maintain.PurgeInactiveMemory.plist
[not loaded] com.maintain.Restart.plist
[not loaded] com.maintain.ShutDown.plist
[loaded] com.maintain.SystemEvents.plist
[loaded] com.micromat.CheckmateAgent.plist
[loaded] com.rosettastone.rosettastonedaemon.plist
[not loaded] com.sony.BloggieSoftware.AutoRun.plist
[loaded] com.wacom.pentablet.plist
[loaded] jp.co.canon.CUPSCMFP.BG.plist
[loaded] jp.co.canon.CUPSFAX.BG.plist
[loaded] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist
[loaded] jp.co.canon.UFR2.BG.plist
User Launch Agents:
[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
[loaded] com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist
[loaded] com.ecamm.printopia.plist
[loaded] com.google.keystone.agent.plist
[not loaded] com.macpaw.CleanMyMac.helperTool.plist
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist
[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
[loaded] com.macupdate.desktop5.scanner.plist
[loaded] com.nero.HSMMonitor.plist
[loaded] com.seagate.mediasync.plist
[not loaded] com.smithmicro.cleaning.schedulermailer.plist
[loaded] com.valvesoftware.steamclean.plist
[loaded] com.zeobit.MacKeeper.Helper.plist
[loaded] de.writeitstudios.cookiestumbleragent.plist
User Login Items:
Citations
AirPort Base Station Agent
ChronoSyncBackgrounder
Jawbone Updater
Alfred 2
Fitbit Connect Menubar Helper
TransmitMenu
Dropbox
3rd Party Preference Panes:
PenTablet
BodyMedia SYNC
EarthDesk
F10 Launch Studio
Flash Player
Flip4Mac WMV
GlimmerBlocker
Paragon NTFS for Mac ® OS X
Printopia
TextExpander
Internet Plug-ins:
AdobeAAMDetect.plugin
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Default Browser.plugin
DYMO NPAPI Addin.plugin
DYMO Safari Addin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
GarminGpsControl.plugin
Google Earth Web Plug-in.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
LogitechHarmony.plugin
net.juniper.DSSafariExtensions.plugin
OfficeLiveBrowserPlugin.plugin
PDF Browser Plugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
WacomNetscape.plugin
WacomTabletPlugin.plugin
User Internet Plug-ins:
Google Earth Web Plug-in.plugin
Bad Fonts:
None
Top Processes by CPU:
11% Google Chrome
10% WindowServer
1% SystemUIServer
1% EtreCheck
1% Carbon Copy Cloner
0% Dropbox
0% Fitbit Connect Menubar Helper
0% Canon FAX BackGrounder
0% Canon CMFP BackGrounder
0% fontd
Top Processes by Memory:
631 MB com.apple.IconServicesAgent
318 MB Google Chrome Helper
301 MB rsync
301 MB Google Chrome
244 MB Dock
244 MB WindowServer
172 MB mds_stores
143 MB softwareupdated
143 MB MacKeeper Helper
115 MB Finder
Virtual Memory Statistics
4.94 GB Free RAM
6.29 GB Active RAM
1.51 GB Inactive RAM
1.24 GB Wired RAM
6.13 GB Page-ins
0 B Page-outsWhen you next have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
New Mac Pro & PP CC 2014 "Not Responding" when exporting....
OK, this is a weird issue.
Short Version:
Project exports fine on PC
Premiere Pro CC 2014 stops responding on new Mac Pro just after clicking "Queue"
Premiere Pro CC 2014 renders the sequence fine when I click on "Export"
Details:
I have a week old 4 core, 12 Gig ram, Mac Pro running OSX 10.9.4 with the latest CC 2014 installed 1 week ago.
I have a sequence (the content) with Lumetri, Ultra Key, Track Matte and Lumetri (warm). This sequence is nested into an other sequence (holds the watermark titles and branding)
The project exports and renders fine on my 5 year old i7 pc.
However on my new MacPro every time I go to export that sequence by clicking on "Queue" AME CC 2014 starts and Premiere locks up. Activity monitor show Premiere as "Not Responding"
I force quit Premiere to exit.
I don't have this issue with other video projects. I have disabled OpenCL in Premiere and AME with no different outcome.
I can export the nested sequence by it self with out any issues. If I remove the nested sequence, the main sequence exports just fine.
I have also checked and repaired disk permissions - no difference.
However, If I click on "Export" in Premiere it starts to render and Premiere Pro does not lock up.
It looks like an issue with PP handing off to AME.
How can I troubleshoot this? I need to queue up 200+ videos to render in the next month....That statement about 4k/5k in Premiere CC with the nMP is false, insofar as performance goes.
I just tested 5K Red raw files just dragged into Premiere Pro CC (latest version). I expected this to be slow, given my HD experience. However, on my 8 core/D700, I can play 1/2 just fine, full speed. And I even can also do that with a very streneous plugin/filter attached - FilmConvert (in OpenCL mode), also at 1/2 which is quite impressive. I can even add a bunch of other Premiere filters and SG looks and it still stays at full speed at 1/2.
Ironically, this is quite faster than FCPX which can't seem to play back 5K at all with that filter attached (it doesn't stutter, but it's not smooth... low resolution at "best performace" and reduced frame rate). Even if I remove all filters FCPX plays back Red 4k (again not transcoded) about the same as CC at 1/2, but with a seemingly lower resolution to keep it smooth. It's a head scratcher. It's like Adobe's Red handling is much better coded than Apple's in this case.
Or... it has to be attrituable to that particular plugin (other FCPX motion-based plugins don't suffer the same fate and are fast). But either way, filter or no, Premiere Pro CC is definitely and sharper looking at 1/2 when cutting Red 4k/5k with no transcode, playback in real time, than FCPX which needs to bump it down to what looks like a 1/4 or less rez to keep it smooth. So I have no idea what is going on.
This experience is the opposite with HD, where FCPX is significantly faster (using the same filters/plugin, using C300 Canon XF for HD and 4 and 5K RedRaw alternatively). Premiere seems slower in HD than FCPX by a good amount in HD and signficantly faster with Redraw 4k. Go figure. -
The update server is not responding
Trying to download the latest Camera Raw update for Photoshop Elements 11.
Everytime I start the photo editor and select updates under help it comes back with the update server is not responding.
Is there another way to do the update? I just purchased a Canon EOS 70D camera and need the camera raw update so that my camera is supported.Hi,
The EOS 70D requires camera raw 8.2 - unfortunately that is not compatible with PSE 11.
You can either upgrade to a newer version pf PSE or use the free Adobe DNG converter.
MAC: Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.7
Windows: Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.7
You point the DNG converter to a folder containing your CR2 files and it converts them to DNG files. The DNG files can then be read by PSE 11.
Brian -
My MG3200 printer is showing "printer not responding" after installing new ink cartridges.
Ever since I replaced the ink cartridges in my printer it won't print showing a not responding error. I have tried troubleshooting but still doesn't work
Hello,
If you are using the printer on a wireless connection, check out the link below for step-by-step procedues you can try:
http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...
If you are using a USB connection, try this:
http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...
However, if the issue persists, please reach out to our technical support team at http://bit.ly/Phone_Support
Thanks!
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