Canon Vixia HF S10 and FCE4 - Log & Transfer

Please help. Have been trying for hours and can not find the answer on line, at least one that works. I have a Canon Vixia HF S10 and every time I attempt to "add clip to queue" I receive a red octagon that states "Error: No Data". I am using FCE4, or trying to at least. Does anyone out there know how to resolve this issue?

Hi -
Verify that you are using FCE 4.0.1.
Open the Log and Transfer window.
Click on the little gear shaped icon towards the upper middle of the L&T window
!http://www.spotsbeforeyoureyes.com/L%26TPrefs.jpg!
Select Preferences from the drop down menu.
When the preference window opens, set the AVCHD Plug-In audio format to Plain Stereo.
!http://www.spotsbeforeyoureyes.com/L%26TPrefsToPlainStereo.jpg!
Now try connecting the camera and see if you can import your files via Log and Transfer.
If there are clips on the camera memory that are recorded with different settings, this can cause problems. The clips need to be all HD clips.
Hope this helps.

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