Canon Vixia HF S10 won't even mount to Macbook...

I've got this camera and I know people are having problems with the AVCHD log and transfer issue but this thing won't even be recognized by my fairly new Macbook Pro via USB cable that came with the camera.
Forget trying to figure out how to deal with files, I can't even see the camera...
Any help is appreciated immensely.
Thanks,
B.

Hi -
Are you asking if you should be seeing the camera mounted to the desktop? Some Canon cameras do not do that, unless you are recording on an SD card and move the card to a reader that is attached to the computer.
You should plug the camera in via USB to your computer, making sure you have the correct connection option for USB set +on the camera+ as I believe it offers an option to connect to a couple of different formats. I believe a menu option appears on the camera when you connect to the Mac to make sure you are connecting correctly.
Once connected, open FCP and go to the menu File > Log and Transfer and see if you can see your clips. Log and Transfer only works with HD clips, so if you have multiple format clips on your card, you may have difficulty using Log and Tansfer.
Hope this helps.
MTD

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