Canon Vixia HF11 not recognized

I have a MacBook Pro 17, with Final Cut Express 4 (updated to latest version: 4.0.1); when I connect my Canon Vixia HF11 (with USB cable), the camcorder is not recognized.
Any suggestions?
Thanks
Alfred

I also have a H11 (for 2 weeks, recorded a play creating two 50+ minute clips.
iMovie '09 recognizes the camera, shows thumbnails of the 2 clips, and acts like it wants to import them. After 3 hours, I get a message that there was an error. I've tried this several ways with the same result, and gave up.
I bought FCE 4.0.1, and get NO invitation to import. The camcorder shows up on the desktop as 2 icons, one a USB drive, the other as a generic "white" drive. When I go to IMPORT, only the USB drive shows up. Within it is a AVCHD folder with 3 folders:
1.AVCHDTN (with 2 files-THUMB.TDT, and THUMB.TID...both grayed out.)
2.BDMV( backup, Clipinf,Playlist, Stream folders)...looks like maybe demos
3.CANON (4 files: 000000.MPL, CINDX.TMP, INDEX.BDM, THUMB.TID...all grayed out.)
Everything is NOT available. The camera is in video playback mode. power adapter in use. At this very minute I'm reconfirming that iMovie recognizes it, whereas FCE does NOT have the HF11 on it's supported camera list. But, I'm most perplexed that ANYONE on this thread got any clips imported at all! How is this possible? Is there just no real Apple support for this camera yet? I have an opportunity to return this camera, but it must be soon, and I need this play OUT of the camera. Is there a PC solution for this problem? I'm in a crunch! I'd appreciate any suggestions.
Clifd

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Panasonic HDC-SD100 vs. Canon Vixia HF11

My apologies as I know this is an FCP forum, but I figured some might have experience with these cameras, and also I'm curious of each cameras' AVCHD integration with FCP.
I'm debating between the Panasonic HDC-SD100 vs. Canon Vixia HF11. The use would be for recreation and as a B camera. I love my DVX-100 and was so excited about the HDC-SD100 because it has a small form factor, can record to SD cards in 24p, and has an audio input jack. I cannot count the number of times I wish I had a small 24p camera that I could take with me when it wasn't convenient to take my DVX. I really feel this is the wave of the future.
I like Canon's still camera line, but I still have a slight distaste of their camcorders cause of the XL1, which had beautiful image quality but IMHO crappy handling and interface. Camcorderinfo.com reviewed both cameras and leans on the HF11 because of the better image quality. I'm going to a store to checkout both cameras, but any opinions/insights would be most appreciated!
Best,
Alexander

AVCHD integration?
It requires 6.0.4 and an Intel Mac.
Transcodes are about RT to prores. A rumored next version of FCP will facilitate native AVCHD editing.
My issues?
Canon uses a single CMOS rolling shutter. It also records at 24mbps, the highest AVCHD recording data rate.
Panny uses a 3 1/6 inch CMOS imagers, but at 17 mpbs.
I'd like to look at each, because we use a HPX170 and need a B-Roll.
Costco has the HF11 at sub $1k. You can return it.

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I am trying to capture from my Canon GL2. I hook up the fire wire but neither I-Movie or Final Cut Express seem to recognize the connection.
Any Suggestions?

Hi
My general list on this.
*NO CAMERA or A/D-box*
Cable
• Are You sure that You are using the FireWire Cable - USB-Cable will not work for miniDV tape Cameras
FireWire - Sure not using the accompany USB-Cable but bought a 4-pin to 6-pin (or 9-pin) FW one ?
• Test another FW-Cable *very often the problem maker*.
Camera
• Test Your Camera on another Mac so that DV-in still works OK
• Toogle in iMovie pref. Play-back via Camera (on<->off some times)
• Some Cameras has a Menu where You must select DV-out to get it to work
• Camera connected to "charger" (mains adaptor) - not just on battery
• Camera set in Playback mode - NOT Recording mode
Does Your Camera work on another Mac ?
Sorry to say it is to easy to turn the 6-pin end of the FW-cable 180 deg wrong.
This is lethal to the A/D-chip in the Camera = needs an expensive repair.
(Hard to find out - else than import/export to another Mac ceased to work
everything else is OK eg recording and playback to TV)
A/D-box
• Is the dip-switches set right ?
• Set to same standard as recorded/editing eg NTSC 29.97fps or PAL 25fps
• Try resetting it
Connections
• Daisy Chaining most often doesn’t work (some unique cases - it’s the only way that work (some Canon Cameras ?))
Try to avoid connecting Camera <--> external HD <--> Mac but import directly to the Mac then move
the Movie project to dedicated external hard disk.
• FireWire-port - Can be re-setted by - Turn off Mac and disconnecting Mac from Mains/Power for 20-30 minutes
Mac
• Free space on internal (start-up) hard disk ? Please specify the amount of free space.
(Other hard disks don't count)
I go for a minmum of 25Gb free space for 4x3 SD Video - and my guess is 5 times more for 16x9 HD ones
after material is imported and edited.
• Does Your Mac have a FireWire Port
• White MacBooks - don't
• MacBook-Air - don't
if not then a few Mac’s has a PCM-CIA slot and there are FW-Cards that makes a FW-port this way
else - NO SOLUTION
Only option as I get it is either
• Use another Mac to Capture material (to an external USB2 - Mac OS Extended formatted hard disk - or -
• Change to another Camera that can be used with Your Mac (no there are no miniDV tape Cameras that can)
• If Your Mac-Book has a PCM-CIA Card place - then there are FW-port-Cards and then
You can import via this - but I've not seen this on more modern Macs. My PowerBook G4
has one and this FW-Card-port works greatly.
SoftWare
• Delete iMovie pref file may help sometimes. I rather start a new account, log into this and have a re-try.
• Any strange Plug-ins into QuickTime as Perian etc ? Remove and try again.
• FileVault is off ? (hopefully)
• Screen Saver - OFF
• Energy Saver - OFF
Using WHAT versions ? .
• Mac OS - X.5.4 ?
• QuickTime version ? (This is the heart in both iMovie and FinalCut)
• iMovie’08 (7.1.?), 09 or 11 ?
• iMovie HD 6 (6.0.4/3) ?
*Other ways to import Your miniDV tape*
• Use another Camera. There where tape play-back stations from SONY
but they costed about 2-4 times a normal miniDV Camera.
• If Your Camera works on another Mac. Make an iMovie movie project here and move it
over to Your Mac via an external hard disk.
(HAS TO BE Mac OS Extended formatted - USB/DOS/FAT32/Mac OS Exchange WILL NOT DO)
(Should be a FireWire one - USB/USB2 performs badly)
from LKN 1935.
Hi Bengt W, I tried it all, but nothing worked. Your answer has been helpfull insofar as all the different trials led to the conclusion that there was something wrong with my iMovie software. I therefore threw everything away and reinstalled iMovie from the HD. After that the exportation of DV videos (there has not been any problem with HDV videos) to my Sony camcorders worked properly as it did before. Thank you. LKN 1935
from Karsten.
in addition to Bengt's excellent '9 yards of advice' ..
camera set to 'Play' , not rec/computer/etc.?
camera not on battery, but power-line?
did your Mac 'recognize' this camera before...?
a technical check.
connect camera, on, playback, fw-connected...
click on the Blue Apple, upper left of your screen ..
choose 'About../More..
under Firewire.. what do you read..?
More
• FileVault - Secure that it’s turned off
• Network storage - DOESN’T WORK
• Where did You store/capture/import Your project ?
External USB hard disk = Bad Choise / FireWire = Good
If so it has to be Mac OS Extended formatted
----> UNIX/DOS/FAT32/Mac OS Exchange is NOT Working for VIDEO !
mbolander
Thanks for all your suggestions. What I learned is that I had a software problem. I had something called "Nikon Transfer" on my Mac that was recognizing my Canon camcorder as a still camera and was preventing iMovie from working properly. After uninstalling Nikon Transfer and doing a reboot, everything worked great.
I never liked the Nikon Transfer software anyway--I guess I'll get a cheap card reader and use that to transfer photos in the future.
*No Camera or bad import*
• USB hard disk
• Network storage
• File Vault is on
jiggaman15dg wrote
if you have adobe cs3 or 4 and have the adobe bridge on close that
or no firewire will work
see if that halps
DJ1249 wrote
The problem was the external backup hard drive that is connected, you need to disconect the external drive before the mac can see the video camera.
MaryBoog wrote
Maybe your problems is solved in the meantime, but for all others this might help as I had the same problem, also have the Sony HDR-HC7, but the 7e (Europe, PAL). I found this link today and it works perfectly
//support.sony-europe.com/tutorials/dime/videotransfer/vtransfer.aspx site=odwenGB&sec=DVH&m=HDR-HC7E
What I exactly did.- put camera in play mode - open guide - choose connection guide - choose comp./printer (where to transfer movie to) - select connection.- i-link (on my camera) but equal to firewire - OK - choose HDV - choose NO for conversion of i.link.
Settings are shown then (VCR HDV/DV.- HDV and i.link-conv..- OFF), press OK, OK, END.
Switch camera off. Connect firewire cable to camera & Mac. Switch camera on, in play/edit mode.
Open i-movie, choose import from camera. On screen below the camera connection is shown.- DV (HDV). Now you can import, automatically or manually.
This worked perfectly for me. Took me 2 days to find out. Could not find any clear thread explaining what I had to do on the camera and the manual was not clear either.
Yours Bengt W

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Merry Christmas Emma,
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Did a search, no luck! Canon D1250U USB Not recognized in OSX or Photoshop

Or Fireworks!
What do I do!?
I went to manufacture site. No Drivers for OSX!
Any ideas? Not even sure where to find it in Preference Panel!
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I'm glad you mentioned the Canon D1250U USB is a scanner.
"...What do I do!?"
Get another scanner, or see if you can use a program like VueScan or other third party scanning software.

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cloonadra wrote:
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I dragged it into the folder just to see what would happen, and the sub folder is black in colour with the letters exec, which is like a windows.exe file.
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I read on one forum that ScanGear will not work with OSX.
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OK I came across this thread while trying to find what was wrong with my ip4000r.
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BTW. I mainly use a Linux box ... it tested this on the children's Windowbox ...... but since the Mac BB had advice to offer, I felt I should contribute this back. (I bought a 17" i-mac for my mother in law ... with the newer version of this printer ... damm those chipped ink cartridges

Hi there, and a warm welcome to the forums!
Thanks for the great info/tips, good work!
Hope to see more of your posts here.
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Oh, it would be great if camera mfgrs. did work more closely with software companies. The problem is that the camera folk are very busy developing the latest, greatest CODEC's. By the time that they have settled on a final, they are off working on the next one, and tweaking their CODEC's in the process. Companies, like Adobe, do not get to see things, until the release of the new model. Then, they have to decide on certain things:
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Go to the Log and Trnasfer window and find the Settings icon (a small gear wheel).
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You need to be connecting from the camera to the computer via Firewire (iLink), not USB.
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I have had my canon Vixia hf100 for over a year and purchased iLife 08 (with iMovie 08) last year and had no problems with uploading my videos at first.
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Sorry I didnt mean to offend with simplicity, but unless you do the right (silly as it may seem) sequence it doesn't recognize the Canon! One thing done out of order and you must start over again! I did leave one step out, sorry! When the camera is turned on, you will get a camera screen to select the "play mode". Use the joystick on LCD display panel to select PC mode and depress select button.
iMovie '08 then detects and lets you download all clips from the camera.
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I have 2 Canon Vixia HG20s and an HG21 that I had previously used with iMovie. When I plug the cameras into any of my Mountain Lion systems, iMovie does not see the camera to import from. On my MacBook it only sees the EyeSight camera.
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Wow. I looked at some of your other posts and found a few hints that I tried. I deleted all the com.apple.iMovieApp.plist and .cache files/folders in various locations and tried again. Now iMovie sees my camera!
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I down loaded and installed both the newest canon printer and scanner drivers as well as the newest ICA driver. Still they are not recognized.
What am I missing?

ATC7 wrote:
Just for testing purposes, I removed the canon printer, removed all canon software and updates from my system and then used the original CD that came with my 870 to reinstall the printer and lo and behold, Image Capture started working again for wireless scanning.
Hello and thanks for the feedback.
There are two scanner drivers available for many of the new models of Canon AIOs. There is the ICA driver and the Canon scanner driver.
During my tests on clean builds of 10.6.x I found that my Canon AIOs were able to print and scan via wireless by simply installing the Canon update provided by Apple. This update consisted of the then latest printer driver for many models of Canon AIO and inkjet and the ICA driver. Canon's scanner driver was not included as part of this download from Apple.
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Right now I am using a new build of 10.6.6 on my MBPro. So that I could print to my MP990 at home and an MG6150 at work I simply installed the v2.4.1 update and have printer and scanner queues in Print & Fax for both. I have not installed scanner drivers for either device and at home with my MP990 Image Capture does not show any device being available, while Preview does show the MP990 once I select 'Import from Scanner > Include Networked Devices'. Also, Acrobat Pro 9 does not show my MP990 being available.
And with regards to the v2.4.1 update, the drivers included are provided by Canon to Apple, just as the other vendor drivers are provided to Apple, to make life easier for us Mac users. The drivers are available individually and get downloaded and installed automatically when the respective model is connected to the Mac and no local driver is present. As for the package including all these individual vendor drivers, this would be created by Apple.
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