Canon XH A1S broken firewire port

Hi Guys,
Disastrous news today from Canon repairs- the firewire out on my camera needs replacing.
The cost of the repair is close to the price of a second hand camera!
So, I am trying to think of a work-around.
One suggestion is to find a consumer-grade HD digital camera that has a firewire port
that I can use to transfer my tapes into FCE.
If the file size is the same as the copy I made from the Canon camera, then
theoretically the image quality will be the same?
I am not sure if any of the companies made some kind of a viewing device (not
a recorder) that has a firewire out on it? That would be another possibility if
such a device exists and I can track one down.
If anybody has any suggestions or ideas it would be greatly appreciated.
Thanks in advance.
Regards to all.
P.s. My camera is PAL not NTSC.

Hi Al,
Well I tracked down a Sony HDR HC3 which has a firewire connection, but when I put a tape shot on my Canon XH AiS I got a message reading "change tape format".
I noticed that the image could be seen as it was being fast-forwarded and fast-backwards but would not play.
I shot a couple of minutes on the Canon but changed the setting from 25p to 50i, then put the tape back in the Sony and it worked perfectly.
The problem is all of my tapes that need ingesting have been shot at 25p.
If anyone has any ideas it would be much appreciated.
Thanks in advance,

Similar Messages

Broken firewire ports - boot problems - target mode help needed

HI there,
I have a 15" macbook pro from 2008 with core 2 duo cpu etc.
It has recently developed the problem of hanging during the boot process with a blue screen, taking around 5 minutes to get to the login screen.
Much research has led me to the solution of removing two files from the SYSTEM > LIBRARY > EXTENSIONS folder relating to the firewire bus (?) and this has solved the issues about booting. (IOFirewireIP.kext and IOFirewireFamily.kext)
(I put on a clean install of 10.6.3 and the screen stayed blue. Removing these two files in target mode fixed this problem.)
There is still a sleep problem though - i.e. the machine does not wake from manual sleep (Apple menu) or if the system sleeps after the time allocated in the energy saving preferences.
There are so many suggestions on the web, it's almost impossible to know what the correct course of action is.
Another strange thing is, is that I can boot into target mode and access the drive via the firewire (400) port from another mac.
If the port were truly broken, how come it still works in target mode?
Is it possible that the firewire interface is not broken, but disabling these two files above could eliminate another associated problem?
Also, is there an online resource, or walkthrough, to eliminate what could be causing the sleep problems?
I would appreciate someone's suggestions on this and thank you for your help in advance!
Best wishes,
Torbz

Strangely, after installing a clean 10.6.3 - I've updated to 10.6.8 and the firewire ports are suddenly back and being reported in system profiler (whereby they were not before).
The two files I deleted above have been re-instated through the updates - and all seems well.
I've yet to check the sleep mode problem - but the firewire has at least sorted itself out...
That's a bonus!
Torbz

BROKEN FIREWIRE PORT?

I have for a long time not been able to use my firewire sound card with my MBP in 2010. I have tried using a newcable and also tested on other computers where it works perfectly. The sound card works perfecly on my friends MBP 2010.
I checked the system info and saw one FireWire 800port was listed. After that I tried to hook up my video camera with firewire so I checked again in system info but now it says"No FireWire ports found". Have tried to restore from the OS X disc and reset PRAM and NVRAM. Still, it says "No FireWireports found".
I ran disk utility to see if it would help but it didn't.
PLEASE HELP WHAT SHOULD I DO?

Greetings,
Saddly no, the warranty (http://www.apple.com/legal/warranty/) does not cover damage done to the system.
The Firewire port is integrated with the logic board so most likely it would require a full logic board replacement. Can't really give you an exact price on that but its 300.00+ USD.
To find out an exact estimate of repair cost:
-- Contact a local Apple Authorized Service Provider: http://support.apple.com/kb/HT1434
or
-- Book an appointment at an Apple Retail Store: http://www.apple.com/retail/
Cheers.

Broken firwire port?

i believe my G5 1.8Ghz has a broken firewire port. not completely broken however. i have three lacie 250GB drives daisy-chained to it. all was well, up until a few weeks ago. the drives mount fine, i have music on two of them, and i can play it all with no problem, and i can view all files on the drives with no problems.
the trouble comes when i attempt to copy anything off of those drives. i repeatedly get the -36 error code, no matter how big or small the file, or where on the drives it's located. nothing comes up when i do a hardware test, however. the only thing that gives it away as the port and not the drives is that, i finally got smart (or less stupid) and switched the drives to the other port on my computer. problem solved.
now how do i go about getting this port replaced without sending my mac back to apple? i'm out of warranty, and i dont want to spend a fortune.
advice would be much appreciated. thanks, ben.

Benjamin, before you give up and buy a new card try resetting your PMU and nvram. I was just reading another thread where that solved another users firewire problem that was similar to yours. Instructions here:
http://www.macosg.com/group/viewtopic.php?t=5819

Firewire ports not responding to external drives.

I have a LaCie 250 gig and it was working fine until I plugged a power book into one of the firewire ports. Not only did my G4 not recognize the power book, it also stopped recognizing my external drive.
The .mac site said to unplug everything and restart the computer to reset the firewire ports. Which I did and nothing changed. Figured it was a lost cause so I used the USB instead.
Then, one day, I tried it again to see what would happen and it worked. The firewire went back to normal and everything was fine.
The other day, I plugged my Canon XL2 into the firewire port and it shut everything down again. So, now I'm without firewire and back to USB for my external drive.
The firewire DOES turn on the drive, it just doesn't recognize that there's anything plugged in.
Thoughts?

1. Shut-down your Mac, and unplug the power cord
2. Turn the power off on your external FireWire devices
3. Unplug the FireWire devices from the Mac
4. Wait for 5 min.
5. Plug the power cord to your Mac only
6. For PPC Macs: Restart the Mac while holding the Option-Apple-O-F, and keep holding until you get the ">" prompt, then release the keys
7. At the ">" prompt type:
      reset-nvram and hit the Return key
      set-defaults and hit the Return key
      reset-all and hit the Return key
the last command will restart your mac
8. Shut down your Mac
9. Connect all your FireWire devices to the Mac and turn them on
10. Restart your Mac.
All your FireWire devices should reapear, if not repeat the procedure
How to avoid the issue :
The only really proven way to avoid burning up a FireWire port is to connect all devices and to turn them on PRIOR turning on the Mac. Likely, one must unplug them and turn them off AFTER the Mac has been turned off. If you need to connect another device, then you're on for a shutdown of your machine...  It's a tad annoying but it guarantees that the FW ports won't be damaged.  Be careful when using self powered devices such as webcams, iPods, hard drives or hubs, as they can destroy the port pretty easily. Another thing is to avoid daisy-chaining hard drives.
When the FW port doesn't respond anymore :
In this case, peripherals won't be mounted upon plugging, and won't be displayed in Apple's System Profiler. The self powered devices will still be fed by the port, but won't respond either.  It happens that the PHY just hangs after a surge or a random problem. Once hung, the port will not respond any longer, it is possible to reset the component by going through the following steps :
1° boot the PPC mac in Open Firmware by holding [ Apple key - Option - O - F ] after the startup chime.  2° you'll get to a command prompt. the keyboard mapping will be QWERTY, so pay attention when you type the following :  RESET-NVRAM (enter)  RESET-ALL (enter)  3° Now the mac should restart itself and the port should function properly again.  If it still doesn't work, then it means that the PHY is damaged.
http://www.hardmac.com/articles/16/
From Kappy post:
922 is only used in dual drive cases to provide a "build-in firmware RAID support"
912 or 912+ is FW800, the "+" means USB2
911 is FW400
924 adds eSATA support along with FW400/800
MacSales, OWC Tech Support library is where I would go first, as they do tend to have or links to, firmware updates for Oxford.
From Wiebetech:
I just upgraded my Mac OS, and now I'm having trouble with my FireWire device. What can I do?
A: With nearly every OS update Apple releases, some external drives are not recognized after the update. The typical symptom is that the device will not mount but the volume is visible and grayed out in Disk Utility. This means that the device is working properly, but the OS does not recognize the volume as mountable. Sometimes the drive does not show up at all.
The first thing to do is to see if repairing Permissions with Apple's Disk Utility First Aid feature solves the problem. If not, try repairing the disk with First Aid. Another possible solution is to zap the PRAM. This is done with a keyboard command while rebooting. Restart your computer and hold down the Command, Option, P and R keys. Consult the Apple web site for details.
If this does not work, then try pushing the PMMU reset button on the logic board. Consult the Apple web site for locations of the button for your Mac. If the drive still does not show up, shut down, disconnect all peripheral devices, and boot from the Mac OS Installation CD. The later the OS version, the better. Do not reinstall the OS, but when the Installer is loaded up and ready to begin, go to the File menu and use the Disk Utility program. Connect the drive that is having problems, then start the Disk Utility application. If you see the external drive and it is not grayed out, you know the drive is okay. Run Disk First Aid on it anyway. Then run it on your internal boot drive while you are at it. When done, unmount the external drive and UNPLUG it! Then restart the Mac.
When the Mac has restarted and is running on the internal boot drive, reconnect the external drive.

Firewire port for Canon XH-A1s camera

I am considering buying a Canon XH-A1s camera. However, I would have to connect it to a firewire port, and don't currently have one on my macbook. Is there any way to have one installed? (also, I've heard that USB to Firewire adapters don't work for this purpose).

No, Apple dropped the firewire port on the White Unibody MacBooks in 2009. If you you need a firewire port you'll have to upgrade to a MacBook Pro or get a used pre-2009 MacBook.

My Mac does not have a firewire port to hook up my Canon HD video camera. How do I do it?

I am trying to figure out how to hook my Canon HD video camera to my MacBook Pro, but there does not seem to be a firewire port on the computer. How do I do this?

If, as your tagline says, you have a late 2011 MacBook Pro then you do have a firewire port, it's marked with this symbol:
You may need one of these:
http://store.apple.com/us/product/H7041ZM/A?fnode=MTY1NDA3Ng

Late 2012 iMac has no firewire port my Canon HV10 camcorder has only firewire

My late 2012 iMac has no firewire port. My Canon HV10 Camcorder has mini HDV/DV Firewire output. Can anyone suggest an adaptor or any other fix

Hi Danua
I don't know if you saw this thread
Connecting a Canon HV30 camcorder vai a thunderbolt port to a new imac
This has worked for me but be careful about making sure that power is off on the camcorder at the times mentioned
Kevin

Inserted broken firewire cable - BURNED PORT _ HELP!

I inserted a broken firewire cable, unbeknownst to me of course, and sat back to network two computers, when I smelled a metallic burning aroma and quickly unplugged the cable. I now have no firewire port. Any suggestions on not having to purchase a new motherboard? Thanks in advance.

An RS-232 is something else. A Firewire port is technically an IEEE 1394, but practically nobody calls it that since Apple stopped enforcing the "Firewire" trademark.
Okay, totally off-topic story.
Back in the day, the absolute state-of-the-art for real-time compositing was a machine called an Inferno. It ran on an SGI Onyx 2 system, which was a purple computer about six feet tall. It ran on 220-volt power, like your dryer uses, and it required two circuits just to turn on. Those kinds of power connections aren't all that common, so it wasn't unusual to have to wire them up ourselves off the main bus in the equipment room. Technically that's the kind of thing an electrician should do, but really it's no more complicated than changing a light bulb, so it's no big deal.
A 220-volt plug has three wires: two hot wires and a ground. Well, one time I was waaaay too sleepy, and I wired one of the hots up to the ground terminal in the plug. The Onyx was connected to an RS-232 system console — a serial port like the deck-control port on the back of a VTR, but slightly different — and that console was plugged into a regular three-pronged wall outlet.
Well, when I turned everything on, power shorted from the hot lead of the 220V outlet +through the serial cable+ and into the console, and out the console's ground wire back into the wall again.
Surprisingly, everything in the loop was fine except for the RS-232 connector on the back of the computer. The resistance of the current running through it generated so much heat that it melted a couple of the pins and fused the plastic cover of the cable to the back of the computer. Hooo, what a stench.
Also, the repair bill was about $60,000.
That's when I learned not to screw around with electricity when you're tired and in a hurry.

Firewire Ports burn out on 20" ACD

I have a 20" ACD and this now marks the second time in about a month that my firewire ports have just decided they didn't want to work anymore. Just three weeks after I got the monitor back from repair in it goes again, and Apple just to add insult to injury didn't send me a shipping label! I sure hope DHL has forms with them tomorrow...
Has anyone else had problems with their firewire ports on an ACD? The only firewire devices I have are a Griffin FireWave and a Canon Camcorder.

Ok I have to post the follow up story to this because it has a happy ending!
As stated in my earlier post the Firewire ports on the monitor had failed and I got a box from Apple w/o a shipping label. I called and they gave me all the info I needed and I was crossing my fingers that the DHL guy would have the paperwork...
The next day the DHL guy arrives .... WITH ANOTHER SHIPPING BOX!?!? Apple had sent out a new one with the correct shipping label so I just grabbed it and slapped it onto the other box and handed it back to the DHL guy, now I have a nice cinema display shipping box.
Apple repairs my monitor and I get it back in 2 days. Great turnaround except that when I get home I connect the display to the computer connect up my firewire devices and ... the firewire ports on the display are STILL broken! ARGH!
Now this is the THIRD time my ports have gone south on my display and I am really ****** off. Now here is why I think Apple is a top notch company that tries to make things right for their customers, I call Apple the next day and talk to tech support. They get an expert on the phone and the guy who apparently repaired my monitor the last time and they were positive the monitor left with working firewire. So they ask me what I was trying to use with it and I told them (A Griffin FireWave and a DV Camera) and they said that those were all good quality products and shouldn't be causing an issue with the display. So they sent me a BRAND NEW display! Now here's the cool part, I've had my display for less than 6 months but it was a refurbished unit. This new one isn't, it's brand new and so bright it almost hurts my eyes to look at it. The tech at Apple also suggested I buy a powered firewire hub (which I did) just in case the firewave or the camera was causing the ports to die.
Now would Dell, HP, or Gateway have replaced my monitor like that without a fight? Not likely, they would have insisted that one of my devices was burning out their display. They certainly wouldn't have replaced it with a whole new monitor like Apple did. Granted I did have AppleCare on the display but even without it I think Apple's support is (for the most part) better than ANYONE else out there period.

How can I tell if my firewire port is faulty?

I recently cannot import video from my canon elura 100 which connects using a 4-6pin firewire cable. I thought maybe it was the cable so I grabbed my brother's black macbook and it seems to import fine, it still isn't 100% smooth like I think it should be but when I plugged the camera back into my black macbook, the video that was being imported just kept freezing and it seemed warped. I tried this process a few times and kept getting the same results. I feel as though I may have a firewire port issue. How could I check on my own. I know that when I use my firewire 410, I have no problems so I don't know what could be wrong. Any help?

Did any of your problems start with Snow Leopard, is your brother's machine running the same version of SL.
Over in the audio forum there are those having some problems with their firewire interfaces. (glitches, static...etc)
pancenter-

Audigy platinum ex firewire port

We are having great difficulty using the firewire port on an audigy platinum ex. The audigy has worked very well for three years. The machine is an AMD Athlon 2GHz, AOpen m/board, Win XP with SP2.
We recently bought a LaCie d2 extreme 200GB triple interface HD. When connected to the port on the external audigy box, or to the port on the rear of the PCI card, this dri've is not recognosed by the computer. It does not appear as a HD in the hard disk section of the device manager, and we can see no evidence of a firewire client running, though the PCI OHCI Compliant IEEE394 Host Controller is installed and working. From this we conclude that the OS is set up for firewire devices, but that for some reason it is not being detected.
When we connect the LaCie dri've to a USB2 port on the machine, the device works fine; we can see the dri've, access it for directory & file lists, and read & write files to/from the dri've. We have also tried the LaCie on other machines fitted with USB2, with Win2000 & Win98 and it works fine. We therefore conclude that the LaCie does not have a fault itself. This hard dri've has its own power supply, and is not reliant on the power capabilities of either IEEE394 or USB2.
We have 'discussed' the matter with LaCie. They have asked us whether the IEEE394 port we are experiencing difficulty with is engineered only for DV, or whether it is engineered to be connected to mass storage device such as a hard dri've. We were unaware that ther were such differences with IEEE394, and we have no way of checking this; the Creative labs specification does not go into this detail.
Therefore, the questions we would like to pose to the community are as follows:
. Is this port known for certain to be engineered for the attachment of mass storage devices?
2. Has any body actually attached a mass storage device to the external dri've box port or the port on the audigy PCI card?
3. has anybody actually use da LaCie d2 extreme 200GB dri've on these ports?
4. What set-up procedures were followed to get a LaCie to work?
Although we are 'newbie' status on this site we do have considerable experience of computers and computing going back to 966, and covering most types of machine that have been extant in the intervening period. This includews working with PC's since 983 and as systems engineers on Unix technical workstations. This problem does illustrate that no matter what ones experience level is, there is always something that can baffle, as this has done to us.
We'd like to thank in advance anybody who can contribute information to solve this problem, or indeed anybody who reads the posting and could point us in the right direction.
Regards
John Smith

I have been using a Maxtor One Touch external USB/Firewire hard dri've and a Canon digital camcorder on the Platinum Audigy Ex Firewire port for over a year with no problems except for the time the plug on the extension cable inadvertently got pulled out of the back of the Ex box when I moved some equipment around.
I am running Windows XP Professional SP2, and I upgraded to it after I started using the Audigy Platinum Ex Firewire port. No problems either before or after.
Bit Pusher

USB/FireWire Ports Issue

So before I go into the apple store and ask for this computer to be repaired/replaced, I would like to see if anyone knows if something can be done about this issue I have pinpointed..
Basically when I have more than a few USB/FireWire ports connected, one or more of the devices does not function properly. This has happened with two external hard drives - which should have no problem being connected simultaneously.. When I try to eject one of them, I receive a message stating that it cannot be ejected because one or more programs may be using it.. although all programs are closed, causing me to have to force eject..
Also, I plug in one drive and open the other in finder to back it up, and all of the folders in the drive are suddenly empty.. nothing inside. I go to Get Info.. Zero KB.. I try ejecting, but receive the same message, so I force eject, plug it back in, and wala, all the files are back in the right place..
This has also happened in the past when my cinema display and a printer were plugged in simultaneously.. the computer won't detect the USB of the cinema display -- which only means that the speakers of the display won't work + no brightness control from the keyboard.. so i let it slide.. but now with this external hard drive issue, i need to solve the problem..
Thank you for reading..

Same here. Since a few weeks, my MacPro ejects USB HDD's as soon as I write or read data on it.
(no I haven't installed something new at this time and all HUB's and HDD's have their own power supply, and yes they have been exchanged, so its not a broken cable or so !!!!!!!!)
After a reset of the NVRAM and PRAM its better for an hour or so, then starts to eject again. I've seen a lot of communities with exact the same question, but never a solution for it. There is also nothing in the support tab of apple.
Hope someone here can help me out or due to the fact that this is a AplleSupportCommunity, a Apple-Employee may starts to do his job and help this huge amount (I guess there are hundrets or tousand) of mac-user with exact the same problem....
btw: don't agree with MACATTACK2010 that this is a hardware problem, cause there are a lot of people in the
net that ask the same question with brandnew Hardware. I think it's an OS or an Update Bug, or may both.

Capturing Video on New iMac with only 1 FireWire Port

Using one of the new Apple iMacs, what is the best way to capture digital video footage (Mini DV) into Final Cut using an external drive as your scratch disk? The iMac offers only one FireWire 800 port. Is it advisable to connect the camcorder to the FireWire port and use a USB 2.0 to connect the external drive? Or can you connect the drive via FireWire 800 and connect the output of the camcorder to one of the other Fireiwre ports on the drive? In this instance I am using a Lacie Rugged Hard Disk that has one FireWire 800, one FireWire 400, and one USB 2.0 port.

They often do not play well with other firewire devices on the same bus. And since all the firewire ports on a Mac are on the same bus, it can lead to incompatibilities during capture. On some computers they work fine, on others they collide.
Try it and see if it works for you. If it does, be happy. If it doesn't, you'll have to do the external drive/camera shuffle.
It goes like this:
• turn off the computer and all connected devices,
• disconnect the external drive
• connect the camera using a FW800 to FW400 cable
• turn on the camera
• turn on the computer
• launch FCP, set the capture scratch folder to the system drive then capture
• shut down the computer and the camera
• disconnect the camera and connect the external drive
• turn on the drive
• turn on the computer
• launch finder and move the captured files from the system drive to the external
• launch FCP and reset the capture scratch folder to the external drive
• open your project and reconnect the media.
Or, use a different (non-Canon) capture device.
Or, get a computer that has multiple internal drives or has expansion capabilites so you can add a firewire card to create a second independent firewire bus for the camera.
Good luck,
x

Firewire port does not always work to import movies from video camera

I've been having issues with my Mac Pro lately, it is an 06 model. Opening up iMovie and starting the import process for video from my Canon camera, the software will not recognize that the camera is connected.
In system profile I do see that the camera is connected via the fire-wire port and shows the correct name, etc.
After a bit of troubleshooting, restarting software, I unplugged the fire-wire connector that is part of the dongle coming from the 23" cinema display and the camera appeared like it should.
System profile indicated that the fire-wire connection from the 23" display was unknown. I do know that I can plug other items into the display and they work fine.
Rebooting the Mac Pro did not have any effect either.
Granted, it is working, but I wish I did not have to unplug the cinema display port each time I want to do this.

The firewire port on the Display does not have enough internal power requirements to support some devices. Try the firewire port on the back of the Mac Pro. If you are using a firewire repeater then don't connect it to the Display firewire port, use the Mac pro.

Canon XH A1S broken firewire port

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