Canonscan 9000F and OS X

hi,
Recently upgraded my operating system to Mountain Lion but now my canonscan 9000F would connect.
Anyone got a solution?
Thanks in advance.
Niall

Go to this Canon page, download the 10.8 driver and install it: Canon U.S.A. : Consumer & Home Office : CanoScan 9000F Mark II
OT

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Canoscan 9000f and Mac OS.10.8.2 not compatible. Driver not found on either canon us or uk sites.

Canoscan 9000f and Mac OSX 10.8.2 not compatible. Install CD gives error. It said when I bought it it would work on Mac OSX 10.8. Searched for drivers on both Canon US and UK sites. Not found. What to do? Thank you.

Hi Aleksandra, Drivers for 10.8 are on the website. Here are the basic steps to navigate to the downloads:
1. Visit Canon's web site at:
http://www.canontechsupport.com
2. Click on SUPPORT & DRIVERS. On the Support & Drivers page, select your model in the following manner:
     a. From the first menu, select SCANNERS.
     b. From the second menu, select CANOSCAN Series.
     c. From the third menu, click DRIVERS & SOFTWARE under your model.
3. Select Windows or Macintosh as needed using the drop down menu SELECT OPERATING SYSTEM.
4. Select your specific version of Windows or Macintosh using the drop down menu SELECT OS VERSION.
5. Click on DRIVERS.
6. Click on the file you need.
7. Instructions for completing the download and installation will appear on the page that follows. You will also see a disclaimer at the bottom. Review the disclaimer, and click I AGREE - BEGIN DOWNLOAD.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Driver Problems with CanoScan 9000F and Mountain Lion?

I have recently taken delivery of a MacBookPro with Mountain Lion. I used Migration Assistant from an older MacBook and all seems to have gone well except for my CanoScan 9000F. This refused to load the MP Navigation software, even though I downloaded the latest drivers. I am a heavy user of the Scanner as I move towards a Paperless Office .
Does anyone have experience of this combination of Scanner and Lap Top? Thank you.

This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office in any way. I suggest you post Office related questions on Microsoft's own forums for their Mac products.
http://www.officeformac.com/productforums

Yosemite not recognizing .jpg from Canon 9000F Mark II

Since upgrading to Yosemite, when I scan a photo with my Canon Canonscan 9000F Mark II, the file is not recognized as a .jpg file, either in preview or Photoshop. Has anyone seen this and know an answer?
Thanks.

It also does the same thing for me. Same scanner, using Yosemite, the resulting .jpg file results, when trying to open it, in an error that says, "It may be damaged or use a file format that Preview doesn't recognize." There is no new driver for the scanner, and what about Yosemite would cause it not to recognize a .jpg file anyway?

Canoscan 9000F One-Touch Buttons: What 'Registered Software Application' Do I Need?

I have a Canoscan 9000F Mark II. I'm trying to get the scanner buttons to work with it -- particularly the COPY button. I've installed all available Canon software for Windows 7 (x64) for this scanner. When I hit the COPY button, I get this dialog box:
So I went into the Scanner Properties for the scanner and found this Events tab. But for every scanner button including COPY, it says "No application is registered for this event." It won't let me select anything other than Take No Action. The other choices are grayed out:
If I go to the original Canoscan 9000F (NOT the Mark II version) drivers and software page, I see this software called MP Navigator EX. I installed that just for the heck of it, since none of the Mark II apps seemed to want to register as a "registered app" for this function.
When I did that, it actually put that as a choice (the only choice) by Start This Program:
I thought that would do the trick, but then when I hit the COPY button, I get this dialog box:
So I figure that MP Navigator EX is missing from the Mark II download page for a reason -- it's for the original 9000F and is not compatible with the Mark II.
OK...so...what IS compatible?
What app do I need to "register" for this buttons in order for them to work?
I'm completely stumped. Someone please help; I'd greatly appreciate it.
-Thanks

So, I went through Canon Support. The rep not only had no idea how to fix the problem -- he first tried to deny that the problem existed at all, using phrases such as, "it SHOULDN'T need any other app in order to work," "you SHOULDN'T be getting that message from the Canon software," "it SHOULD work as long as you have the Canon Toolkit installed." Uh huh. Except that I obviously do, I am, and it doesn't.
He was also completely unaware that there are TONS of forum messages and other posts on the Internet about the same or similar problem. Tons of them. A Google search came up with 193,000 results. The rep said that this is the first time he'd heard of anything like this. Which means he's either lying or blatantly ignorant.
After about 45 minutes of repeating myself, and then finally pointing him to the pretty screenshots on this thread here (which he first, when I offered to give him the link, quickly dismissed as, "that won't be necessary,"), he finally decided that the problem was going to have to be escalated to the engineers.
That was a week ago. Most likely my request just went into the round file and was quickly forgotten. I'll be VERY surprised if I hear back again on it. Suspect I'll have to call again, get another rep, and go through the same stupid routine all over again.
Nice job, Canon. How about checking your forums once in a while? Do a Google search on this problem, for crying out loud. It's NOT an isolated case, by any means. It NEEDS to be fixed, and PRONTO!
Ridiculous.

Can I scan 110 film negatives on the canoscan 9000f?

I am contemplating buying the canoscan 9000f, but I will need to be able to scan 110mm film format. Can I do this on the canoscan 9000f? I have seen an adapter for that film size on ebay and amazon (oddly enough, cannot find it on Canon), but the price is prohibitive. Can I scan negatives without any holder - in other words, just lay the film directly on the glass platen and scan the negatives in that way?

I found a useful article online called: "How to Scan Odd (Non-Standard) Size Film Negatives on a CanoScan 8800F Scanner -Made Easy".
Here's the URL: http://askjoanne.hubpages.com/hub/How-to-Scan-Odd-Non-Standard-Sized-Negative-on-a-CanoScan-8800F
I have a Canoscan 9000f, and I guess it is similar to the 8800f.
Under the scanner lid, remove the white and black background panel. Center the 110 negative on the glass and close the lid.
When you get into the Canon MP Navigator software, you want to Scan and Import -- Film. Click on the little box that says "Use the scanner driver." Then click on "Open Scanner Driver." That sends you to the ScanGear Advanced Mode settings.
   The first time I did this, I could not understand why many choices were grayed out.
    You have to click on PREVIEW    !!
     When I did this, I got an error message: "The film could not be detected. Please check if the Select Source is correct, or confirm if the film is set correctly and execute preview again. Otherwise, please switch off the thumbnails view mode."
    That last part was the key -- the thumbnails switch is in the upper left corner of the screen. There's a little Slide icon and a little Negative icon. Click on this "switch", and when the Negative icon shows up in color, you are set to go.
    Now, when you click on PREVIEW, your 110 negative should appear. Now just "crop" the 110 negative: move the cursor over one corner of the negative, hold down the left mouse button, move to the diagonally opposite corner, release the mouse button.
    Delete the black box (if there is one) in the upper left of the scan area.
     Now click on SCAN. When it finishes scanning, you can choose to "Retouch and save the image (Close ScanGear dialog)". When you close ScanGear, you will wind up back in the MP Navigator.
    In the Scan Complete box, click on exit.
    Then SAVE your scan under a new name (not IMG).
    Then you can Open the image in a good photo-editing software. I use PhotoShop Elements. There you will need to crop each individual photo on the 110 strip, and save each photo under a different name.
   I think you can use the same technique on other sized negatives.
A good article about negative sizes is: "About Film Formats - Slides, Negatives, & Transparencies" at www.pearsonimaging.com .

Photoshop Scanner Support

Hi, I am a Mac user and previously in my Photoshop CC under the menu item Import I can see my "CanonScan 9000F Mark II" scanner as one of the sub menu item and when I click on it, it will launch the Canon ScanGear software to perform the scanning.
Last few week I update the Photoshop to Photoshop CC 2014 and I don't see the sub menu item "CanonScan 9000F Mark II" under the import anymore. The only way is that I can use the default scanner software which I don't want to use it. Currently my Mac have two copy of Photoshop (the previous version and CC 2014 version). The old version still have the sub-menu item. How can I make the PS CC 2014 also have the sub menu item that launch the ScanGear software? Please advise, thank you.

The TWAIN support in Photoshop CS6 for Windows is exactly the same as it was in CS5 and earlier. You can download the TWAIN plugin from adobe.com, and install it in the 32-bit version of Photoshop. You will also need to install TWAIN drivers for your scanner by getting the appropriate software from the manufacturer's web site or installation disk. You will need to run the 32-bit version of Photoshop to use your scanner.
There is no 64-bit TWAIN support in Photoshop on Windows primarily because the TWAIN data source manager (DSM) that Microsoft ships with Windows is 32-bit only.
While it is possible for more technically experienced users to download and install a 64-bit compatible DSM to replace the Microsoft version (see twain.org), there are two problems: first, the Photoshop TWAIN plugin is 32-bit only, and will not work in the 64-bit version of Photoshop regardless. But even if it did, and you installed a 64-bit DSM, the second problem is that there are virtually no 64-bit compatible TWAIN scanner drivers (data sources) available from scanner manufacturers (it's a classic chicken & egg problem--there's litte demand for 64-bit data sources, so there are very few 64-bit data sources.)
Dedicated scanning applications like VueScan are popular among people who have more demanding needs for controlling the scanning process, or do a large volume of scanning. The WIA and TWAIN plugins for Photoshop are intended for more casual use, and may be preferable to the expense and overhead of a separate application.
Hope this helps,
Paul Ferguson
Adobe Systems Incorporated

Clean up Dust/Scratches on iPhoto Based Pix ?

Background: I have current Mac/iPhoto software and a CanonScan 9000F that came with PSE 8. I plan to scan about 25 trays of old slides and get them organized with iPhoto. The first two trays have been imported to iPhoto events and they turned our relatively well with one major exception. These trays were the oldest ones (40+ years) and they have a good deal of dust and fibers. Is there a way I can export these events into PSE 8 and automatically have it remove the dust, etc from these initial 200 photos? And then import them back into iPhoto?
Are there any documented "how to" procedures covering this subject. Thanks much in advance.

Set up PSE as your external editor in the iphoto prefs and send the photos from iphoto to PSE, or export them to the desktop, use file>open in PSE and reimport them to iphoto as new files.
If you use PSE as external editor, save, not Save As, without changing the name or format and iphoto will keep one edited version plus original. You may need to go to PSE>prefs>Saving Files>On First Save to set this up right.
In PSE try the Dust and Scratches filter, the spot healing brush, etc. Hard to make a recommendation without seeing a photo.

Canon MP 3120 Error when using MP Navigator

Cannot start the MP Navigator EX. Check the following points.
1. The supported model of this software is as follows. Check your product model is listed.
          Canon E500 series
          Canon MG2100 series
          Canon MG3100 series
          Canon MG4100 series
          Canon MG5300 series
          Canon MG6200 series
          Canon MG8200 series
When your product model is not listed, install correspondent MP Navigator or MP Navigator EX.
2. MP driver/scanner driver which supports your product model is installed.
3. Your product model is connected to PC properly and the power is ON, if there is a power supply.
4. Reconnect the USB cable when connected with USB.

I had the same problem with my Canoscan 9000F. I updated all the drivers (both ICA and scanner driver) to the ones available on Canon's website (http://www.canon-europe.com/Support/Consumer_Products/products/scanners/CanoScan _series/CanoScan_9000F.aspx?type=download&page=1 for Canoscan 9000F) and that fixed the issue.

Scanned images crashing lr 3.5

After upgrading to3.5, my scanned images from negatives (tiff dng files created in Vuescan 9) crash the program as soon as I make an adjustment in the lens corrections panel. This was not an issue before I upgraded from 3.4.1. Worse, the scanned images that I edited with the lens corrections panel before upgrading crash the program as soon as I try to bring them into the develop module. This is so unacceptable to me me I can hardly stand it. I've tried Googling the problem, but I'm not coming up with anything. Any help would be much appreciated.

I'm using two scanners (Canon 9000F and Plustek 7600i) and import 48bit ProPhoto RGB TIFF files with no issues in LR 3.5 on Windows 7 64bit. It could be due to some incompatibility with Vuescan's DNG file format or preferences setttings:
http://photo.net/digital-darkroom-forum/00Tfhm
I understand why you are using DNG, but for scanner output it may not be the best choice. I routinely do post-scan "destuctive" Photoshop editing of my TIFFs after importing them into Lightroom. This can include spot removal, image cleanup, rotation, and cropping, all of which are much easier to do with PS's more advanced tools. I work on my TIFF scan image files simultaneously in PS and LR, with LR automatically updating my saved PS changes "real-time." DNG's can NOT be modified!
If you have the same issues with TIFFs try opening them in Photoshop or PS Elements, check the profile Vuescan assigned and then resave the file from inside PS. See if that corrects the problem.

Canon MG5250 showing error code:5,202,54

It was fine a day or two ago, still prints, but scanner is not functioning.
Does anyone know how I can fix it? or is it a hardware problem?
many many thanks

This is a very common problem. I have a CanoScan 9000F and at least once every 5 attempt, I get error code 5,202,54. Sometimes the only way to fix it is to shutdown the PC and start again, sometimes I had to reinstall the driver: a lengthy process! I asked several time Canon to provide a fix but it looks like Help Desks are designed to prevent customers to submit requests to development team, so there was no way to have a patch. I wonder where is the value to have good hardware if the software to use it is so poor.

Adobe Acrobat Pro 9.4.2 and new Canon 9000F Scanner Not Working

Hi, folks I am pulling my hair out trying to get Acrobat to recognize the Canon 9000F scanner. I have downloaded the latest driver and still I am unable to get to see the darn thing.
The scanner works great in the Canon scanner software and other devices but not Acrobat.
When you go into Acrobat and do a Create a pdf and select scanner all are greyed out except custom and profiles, I have fiddled here with no luck.
I had a HP scanner before and all options where there and worked great.
Anyone know of any fixes for this?
Cheers

The scanner is just a few months old and it has never worked with Acrobat. The scanner works great with other apps like Photoshop CS5 as a WIA device, it also works in Windows native apps like the Windows Fax and Scan application but not under Acrobat 9.4.2. I use Win 7 64bit system.
There is the WIA Canoscan and a Canoscan 9000f listed and when you select either of these you get these messages.
also here is the twacker result with 2 entries

Problem with interface between Photoshop and CanoScan 9000f, mark II

I have just upgraded my Mac to OS X 10.9.1, Photoshop to CC, and purchased the CanoScan 9000F, mark II. I had the CanoScan 8600F previously which came 8+ years ago with Elements 4 but now all this is obsolete with the current software and OS. In Photoshop Elements 4 and the old scanner, I could go to the File menu, select "Import" and find the scanner listed, going then directly to the Canon ScanGear interface to use to scan images. This is not currently happening with the new software and scanner. Under the File menu now I now only see "Images from device..." which takes me to another much less useful interface with the scanner. How can I get Photoshop to again connect directly to the ScanGear interface?

How can I get Photoshop to again connect directly to the ScanGear interface?
AFAIK, you cannot.
The direct connection required the less-than-reliable TWAIN plugin to access the manufacturer's scanner driver which was usually 32 bit only. Photoshop CC is going 64 bit only (it's there already on Macs) so Adobe has removed TWAIN from CC entirely.
http://helpx.adobe.com/photoshop/kb/twain-plug-photoshop-cs4-cs5.html
http://forums.adobe.com/thread/1245120
Additionally, when in use, TWAIN requires exclusive access to Photoshop so you cannot do anything else while scanning is occurring.
Adobe recommends scanning outside Photoshop (using a 3rd party utility such as Vuescan http://www.hamrick.com/). You can then scan (with Vuescan) and use Photoshop simultaneously. Then import the scanned image into PS CC.

CanoScan 9000f mk II and Mavericks

I'd been using the scanner with my old iMac running 10.8 with no trouble. I recently upgraded to a new Mini running 10.9, and plugged in the scanner but MP Navigator EX 3.1 refused to acknowledge that the scanner was connected. I tried plugging directly to the USB ports on the Mini, but no luck. Tried resetting the print system and reinstalling the drivers from the Canon site, but no luck.
After googling some discussions, I started ******* around in the Library, deleting Canon-related stuff from Printers, Image Capture, and Receipts, and started over with the drivers. Now the scanner doesn't show up as being attached when I try to add it in the Printers panel. Did I break my new computer, my scanner, or both?

Hello paddle2thesea,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Best of luck,
Mario

Getting Canon CanoScan Lide 20 to work with 10.4.10 and 10.4.11

When I upgraded to the latest version of Tiger 10.4.10 and .11 ... My Canon Lide 20 which had been working perfectly for years just stopped working. I tried to download the latest driver from canon but kept getting errors. After several different attempts I found this posting on version tracker did what it said and it worked!
"Problems Installing CanonScan Software - Version: 4.1.3, 2/5/2007 06:30AM PST
(3 of 3 users found this comment useful)
robert.loney
For Macintosh OSX users (including intel Macintosh computers) who have problems installing Canon scanner software, including older models. Please try the following steps to successfully install your scanner driver software:
Short Fix:
1. Use the "Deldrv" program to remove previously unsuccessfully installed driver(s). The "Deldrv" uninstaller can be found on the Canon website at the bottom of the Canon scanner driver pop up window that you access to get the drivers for your scanner.
2. Use the "Find?" under the File menu (command-F) or use Spotlight (command spacebar) to find the folder "CFMSupport". Select this folder (don't open it), and use the 'Get info' command in the File menu (command-I) to open information about the Ownership and Permissions of the folder. Click on the arrow beside 'Ownership and Permissions' so it points downwards, then click on the arrow beside 'Details' so you can see the details. Click on the padlock icon so it is unlocked. Then set owner to your user name, set the Group to admin, and set access for all users to Read & Write.
3. Reinstall the CanoScan Toolbox first, then the scanner drivers from the Canon website or your CD, restart your computer."
Uninstalling I think made all the difference. I hadn't done that before. Thanks to Robert Loney for this. I was about to purchase VueScan which also worked... but he saved me $49 buckswhich is more than I paid for the Lide 20 5 years ago.
I also lost my external hard drivers when I upgraded to 10.4.10. never fixed that problem... just went and returned my Western digital Mybooks (both premium and pro additions) (I had been dealing with customer service and returning the ones they kept shipping me for months). I got a Maxtor 750 GB one from Circuit city and it has worked like a charm! I wonder if there was something I needed to uninstall to get that to work as well.
I hope this is helpful to everyone else out there.

To add to Ryan's posting, anyone in the UK/Europe may need to access the Canon US website (http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDet ailTabAct&fcategoryid=351&modelid=6624) to obtain the latest version of the scangear driver 7.0.1.1X and Canoscan software 4.1.3.0. Judging by their file dates these versions appear to have been released in 2007. The Canon Europe site has the older version 7.0.1.0 of the driver.
The tips should may also apply to the LIDE 30 and N670 and other scanners which appear to use the same software.
On my system the permissions on the CFMsupport folder allowed update of the software without changes so you may also find that updating the drivers to these versions is sufficient, and you don't need to bother with the permissions changes.
I have experienced problems with the scan gear software not setting the folder to receive the images correctly. At one point in the scan process - after clicking the scan button - it offered an open file dialogue box rather than a choose folder dialogue. I found that if selected any file in the folder and clicked open the problem seemed to go away.

Canonscan 9000F and OS X

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