Canoscan LIDE 100 platen not moving

My canon LIDE 100 scanner was working perfectly, but after a recent move, stopped. The scanner is present in About my Mac, and responds to calls but makes a short grinding noise and then a driver communication error pops up. I tried the scanner under Windows 7 in Parallels Desktop with the same results. I would chalk this up to a hardware problem, but I had a LIDE 35 last year that I chucked for the same reason. Any ideas? thx!!!
coocoo

The LiDE scanners have a lock switch underneath. These are On from factory and have been known to move enough to lock the contact sensor when transported.
If the lock is Off then it does sound like a hardware problem - again

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