CanoScan LiDE 60 scanner driver problems

I'm usually pretty good at troubleshooting software issues on my iMac, but this scanner problem has me absolutely stumped!!! My old Canon CanoScan LiDE 60 scanner stopped working the other day...out of the blue. I have been using the ScanGear software without a hitch, and now every time I open the program, I get a "Failed To Open Driver" message. I figured out that I obviously needed to upgrade my software and drivers. I did some research online and was told I needed to install the new CanoScan software and driver from the Canon website. This scanner model is technically not supported by Snow Leopard, but some people got it to work!! Well...I tried that, followed all instructions correctly, then restarted my Imac and replugged my scanner USB cord. I opened the ScanGear software again, but I still have the missing driver message!! I've been trying several little tricks to get it work, but still nothing. I'm at the point where I need to start from scratch and uninstall everything related to the scanner, but I'm not sure how to do that correctly either, removing all the orphaned data! Can someone please give me a step-by-step process what I need to do?

Guys, thanks for this. I've had similar problems but with your help and others solved both issues for the Toolbox and Driver (OS X10.6.8):
Make sure all previous drivers downloads etc are deleted, inc the DMG files etc and disconnect the scanner.
You can then download the latest Toolbox from the UK site [dated Feb 2011] (it doesn't require you to reboot, for some strange reason??). Then download the latest driver from the Australian site. You have to reboot then.
Everything seems to work fine. No preview as before unfrotunately but goes a treat. Hope that helps guys.

Similar Messages

Is there a CanoScan LiDE 60 Driver for Lion?

Mac OS X Lion does not seem to have a driver pre-installed for the CanoScan LiDE 60 scanner. There also is no current option for a lion driver on the scanner's Manufacture support web site. Does anyone know a way to fix this?

Below is the FIX that I received from Canon - long but it works!!!
We are currently in the process of updating the listings on our website.
However, the 10.6 drivers are compatible with OS 10.7/Lion.
If you upgraded from 10.6 to 10.7, the drivers will have to be
reinstalled. The steps below will show you how to remove the drivers
from the system. If any items are not listed, move on to the next step.
Please perform the following:
1. From the Finder, hold the 'Control' key on your keyboard and click
the 'Go' menu at the top of the screen.
2. Open the 'Library' folder.
3. Open the 'Image Capture' folder, then open 'Twain Data Sources'.
4. Trash the CanoScan CanoScan XXXX.ds file.
4-1. Make note of any other files that may be in this folder. If
other files are present, move them to the desktop for now. Then place
them back after successfully using the scanner.
5. Return to the 'Library' folder.
6. Open the 'Preferences'
7. Locate and trash the 'CanoScan XXXX' folder.
8. Close the window and double-click on the Macintosh HD icon.
9. Double-click on the folder named Users.
10. Double-click on the folder named Shared.
11. Trash the folders named CanoScan, or starting with CNQL.
12. Return to the applications folder and Trash the CanoScan Toolbox
folder.
13. Open the Macintosh HD.
14. Open the 'Home' icon on the left (has a picture of a house).
15. Open the Library folder.
16. Open the Preferences Folder.
17. Locate any items named "CanoScan Toolbox", send it to the trash.
18. Restart your computer, then empty the trash.
Once this has been done, we will reinstall. To get your CanoScan LiDE
60 operating on your Mac, please follow these steps:
1. Visit Canon's website at: http://www.usa.canon.com/cusa/support
2. Just below 'Please choose your product from the menus below:',
select your model in the following manner:
2-1. Under Product Type, choose Consumer & Home Office.
2-2. Under Product Family, choose Scanners.
2-3. Under Product Series, choose CanoScan Series.
2-4. Under Models, choose the CanoScan LiDE 60 and click 'GO'.
3. On the Support page for the your unit, click the 'Drivers &
Downloads' tab.
4. Choose [MAC OSX] from the Operating System drop down box.
5. Expand the Driver listing, then click on the LiDE 60 Scanner
Driver, [lide60osx11131en.dmg].
6. Read the License Agreement on the next page, and if you agree,
click on 'I Agree - Begin Download' at the bottom.
7. A File Download box should appear. When it does, select Save.
8. When the Save As box comes up, click Save.
10. Once the download is complete, close all windows.
11. Once the download is complete, go back to the top and click on the
'Support & Service' tab and then click on the 'Drivers & Downloads' tab.
12. Choose [MAC OSX v10.6] from the Operating System drop down box.
13. Click on the CanoScan Toolbox, [cstbosx5014ej4.dmg].
14. Read the License Agreement on the next page, and if you agree,
click on 'I Agree - Begin Download' at the bottom.
15. A File Download box should appear. When it does, select Save.
16. Double click [lide60osx11131en.dmg] to install the scanner driver.
17. Double click [cstbosx4934ej4.dmg] to open the CanoScan Toolbox,
follow the steps to complete the installation.
Once this process is complete, open the CanoScan Toolbox and use the
Save function to test the scanner.

Scanner driver Problem with - Windows 8.1 and HP AIO L7680

Hi folk,
i have a problem with my HP AIO L7680.
I have made an upgrade to Windows 8.1 x64
I install the actual driver version 14.8.0.
The printer runs but the scanner makes trouble.
When i will start a scan process i will get an error message and the scan process will be canceled.
I will get this error message with photoshop, HP Solution Center and any other scanner software.
The HP Print and Scan Doctor says i should contact the support.
Here i am any idea?
By the way i disabled my Antivirus Software during the installation.
Thanks a lot.
greetings
Markus
This question was solved.
View Solution.

Hi Markus,
I understand that you are having an issue with scanning after upgrading to Windows 8.1. I will try my best to help you resolve this issue. I just need a little more information. What operating system are you running on your computer? Are you connecting wireless or with a USB cable? What is the error message that you are getting?
I am including this document for A 'No Scan Options' or 'Scan settings are not set' Message Displays on the All-in-One there are trouble shooting steps for Windows 8 that will work for Windows 8.1.
I hope this helps, let me know.
Thank you,
I worked on behalf of HP.

Brother DCP 7020 Scanner Driver Problem

Hi,
Hadn't used the scanner on my Brother DCP 7020 in 6 months and couldn't remember how to do scans. Called Brother Tech Support and they reminded me that the icon for scanning is in the Menu Bar at top of screen. For reasons not clear to me at the time they also suggested I delete the Control Center and scanner drivers and download the latest ones from the Brother site. Alas after I did this when I attempted to install the scanner drivers I got the error message "The chosen volumn contains software newer than the software you are attempting to install." The tech said to ignore the message and press continue so I did. When I continued with the installation process I got the message "There is nothing to install."
The tech asked me to reboot but this did not solve the problem so he mumbled something about it being a Operating System problem and told me a higher level person would call me within 4 hours. You guessed it! nobody every called.
Today I tried reloading the drivers that came with the printer but when the process was complete Control Center was nowhere to be found. I tried calling Brother Tech Support again but they never called back.
Having no idea what the problem might be I tried Repairing Disk Permisions but that did not help. Next I booted from the original OS X disk and tried Repair Disk. The utility ran and said that there were "No repairs needed."
Does anyone have any idea what's going on here and what I can do to fix things?
Thanks,
Winston
After I did this he talked me through the install process

Hi,
Not sure I follow you. I downloaded the new drivers from the Brother site and when I went to install them I got the error message "nothing to install" or some such thing. Given that the dmg was on my desktop why would the computer not be able to "find" something to install?
I found a thread on this site that said that many folks had printer problems soon after installing the 10.4.11 update and on checking back I found that I haven't used the scanner since I installed 10.4.11. Since the tech guys at Brother mumbled something about it being an operating system problem I am wondering if Apple screwed something up in the 10.4.11 update and is ignoring the problem because of the recent release of 10.5?
Some folks on the other thread said that when they reverted back to 10.4.10 their printer problems went away so I'm wondering if that's what I should do to be able to reinstall the scanner drivers? Or are there worthwhile improvements on the 10.4.11 update that I should not throw away?
Must say that as some one with a technical background (ex race care mechanic) I never cease to be amazed at how Apple, Brother, and other computer companies simply walk away from their problems rather than deal with them. If the folks at Ferrari tried that back when I was in racing old Enzo wouldn't have been too happy. Wonder why ole Bill and Steve don't seem to mind?
All best,
Winston

Canoscan Lide 200 will not start

After upgrading to Yosemite, when I plug in my USB-driven Canon scanner (into my Macbook Air from 2010) I get an error message advising that "a problem" occurred. Anyone else finding that a Canoscan Lide scanner will not start in Yosemite? Any suggestions as how to fix this situation? Thanks in advance.

Many thanks as well from me.
I was having a similar problem after upgrading to Yosemite with a USB CanoScan LiDE 700F. Don't think I had to install any drivers under Mavericks. Under Yosemite it just appears dead. Nothing ever happens. But, did see this error in Console whenever I plugged in the scanner. Then via a search found the above post.
For the LiDE 700F files are at:
http://www.usa.canon.com/cusa/support/consumer/scanners/canoscan_series/canoscan _lide_700f#DriversAndSoftware
Console details for Canon IJscanner2 crashes :
Process:               Canon IJScanner2 [15959]
Path:                  /Library/Image Capture/Devices/Canon IJScanner2.app/Contents/MacOS/Canon IJScanner2
Identifier:            jp.co.canon.ijscanner2.scanner.ica
Build Info:            ScanningCanon-1~1
Responsible:           Canon IJScanner2 [15959]
Library not loaded: /Library/Printers/Canon/IJScanner/Frameworks/CIJSDA.framework/Versions/A/CIJSDA
Referenced from: /Library/Image Capture/Devices/Canon IJScanner2.app/Contents/MacOS/Canon IJScanner2

Upgraded to OS X 10.9 and now cannot connect to Canoscan LIDE 90 Scanner. Cant find a new driver anywhere. Any ideas??

I have upgraded to OS X 10.9 and now I cannot connect to my Canoscan LIDE 90 Scanner. Cant find a new driver anywhere. Any ideas??

Like Dan White, I have found that I can still run the Lide 90 under Mavericks. As Dan says, the buttons on the front of the scanner don't work but I rarely if ever used them.
I have just tested the scanner using Acrobat Pro and it loads up the Scangear software to capture the scan, with no problems at all. I didn't have to reinstall anything as it was all there already and working in Mountain Lion. Photoshop CS 5.1 is different; it does not recognise the scanner, presumably because it can't find a TWAIN driver for it. Image Capture does not recognise the scanner either, but I don't have the latest (10.8) Canon MP Explorer and Explorer Opener software installed.

Windows 7 driver for CanoScan LiDE 80?

Since upgrading to Windows 7, 64 bit, I have searched for a driver for my Canoscan Lide 80. Trying various suggestions to use other drivers like XP, Windows 7 32 bit have all failed. Is there a solution to this problem? Thanks.

Hello owg1!
Canon USA does not have a 64bit WIndows 7 driver for the CanoScan LiDE 80 scanner. We're so sorry for any inconvenience this may cause! We don't recommend installing other driver versions onto your 64bit Windows 7, but feel free to Contact Us for possible upgrade options available.
We hope this information helps!

CanoScan LiDE 700F Scanner not opening up

Whenever I try to scan anything with CanoScan LiDE 700F scanner my computer gives the message "scanner reported an error. An error ocurred while communicating with the scanner." I have to unplug and plug back the USB port and only hten it opens up. When I try to open the scanner with System Preferences, scanner opens up, but as soon as I hit "scan" the same error message pops up. I uploaded the latest driver from Canon website, but the problem persists. I also deleted and re-installed the sanner in system preferences, but it didn't help.
It used to work fine when I initially installed it (on Leopard), but then suddenly this problem arose.

This same error message was first noticed on 10.6. It would only occur after waking the Mac from sleep. Prior to the sleep state you could scan using Image Capture without error. But if the Mac entered a sleep state with the scanner connected, after waking it and then trying to scan, the error message would appear. And as you have found, the quick solution is to unplug the USB cable and then reconnect it.
This problem only occurs with Canon scanners that use USB power. The models that have their own power supply, or the All In One devices with scanner, do not suffer the same fate. Apple Engineering is aware of this and have told me that it is up to Canon to fix.
Note that the same problem does not occur when using Canon's MP Navigator application. This application uses the full TWAIN-based scanner driver, whereas Image Capture and Preview use the ICA driver, and works fine after waking the Mac from a sleep state.

I finally solved my Canon LiDE Scanner Drivers install problem

I see there are many threads about LiDE (20/30/80 etc) Canoscan scanners no longer working under Snow Leopard. I had so much trouble and so many re-installs that I was wondering if 64-bit was never going to function with the old (2003) Canon software and drivers. My error was rudimentary - I failed to properly uninstall the scanner driver before I reinstalled. Here's how to clean install LiDE software:
Go to the website and get the 2008 or 2009 downloads: http://www.usa.canon.com/consumer/controller?act=SupportIndexAct
Start with selecting your Canon scanner series. Next click "OS" and then "OS X". The next part is annoying in that you have to download 3 things, but each one requires a licence "agreement" - and the refreshed page is a little clumsy to work.
When you have downloaded the latest software - use the Canon uninstall software first. It takes a few minutes to finish, but it will finish. Next install the ToolBox software so that the Driver will have a place to go later. Next install the Driver.
I believe you can do the above if you already have the ToolBox (without removing the ToolBox). Just properly uninstall the Driver and then install the newest 2008 or 2009 Driver from the Canon website.
My mistakes from the beginning were: 1.) to install old drivers, then to 2.) install the newer Driver OVER the old Driver, or 3.) to install the Driver first (before the ToolBox).
I was sooo surprised when it finally worked - I couldn't believe these details matter so much!
Cheers
Message was edited by: NA Smith

This didn't quite work for me — almost but not quite.
Download the relevant drivers, the Deldrv program and the Toolbox from Canon as suggested.
First run the DELDRV uninstaller.
I found that this did not properly deal with everything! I could load the Scan program but everything crashed when I pressed SCAN. So:
Delete any existing Scan Toolbox from your user directory. — use APPZAP if you have it.
Install the Toolbox.
Install the relevant driver. I received an error message to say that some files could not be found on installation. Despite this the installer returned the installation complete message.
If Canoscan still refuses to work follow this:
Open two finder windows (or use Path Finder) so that you have the LIDE (or driver) folder open in one and Route - MacintoshHD/Library/CFM Support in another.
Open this.
In the driver's folder open Intro Lib_SFM Support.
Copy these over into the Library/CFM Support directory (even if the files look as if they are identical).
r
Have a good look through the diver folder. It is quite easy to find where some of the folder files fit into the Library structure but you should find most of these are there already.
For me it was the installation of the CFM files that cracked it !!!

CanoScan LiDE 220 error Cannot communicate with scanner Error 2, 156,182

A month ago I bought a scanner the "Canon CanoScan LiDE 220" .
I get this scanner after a month of testing not stable / operational.
I keep getting the following error message :
and also the error 2, 156, 182
Configuration:
A. Mobo ASUS X99-A > with the latest Bios Level
B. Windows 7 64-Bit
C. When connected to a USB 2.0 or 3.0 does not matter.
D. Scan Driver is the
http://www.canon.nl/support/consumer_products/products/scanners/lide_series/canoscan_lide_220.aspx
CanoScan LiDE 220 Scanner Driver v. 1.01 (Windows 8.1 / 8.1 x64 / 8/8 x64 / 7/7 x64 / Vista / Vista64 / XP)
File version: 1:01
Release date: April 24, 2015
E. Quick Menu v 2.5.0 (Windows 8.1 / 8.1 x64 / 8/8 x64 / 7/7 x64 / Vista / Vista64 / XP) File version: . 2.5.0 " is used.
Please help me, It's very frustrating when you buy new stuff and it all turns out not to work.
Regards,
Rob Blankestijn

I am also getting a similar error, except mine is "Code:2,156,182"
If anyone is also getting these errors or if someone on Canon tech support could rectify this, I would really appreciate it.

Upgrade from Mac OSX 10.4 to 10.5 + Canoscan Lide 30 Scanner + X11

I have just changed from PC to Mac (iBook G4). The iBook is already set up and workiing properly. Some questions for an inexperienced Mac user:
1. Is it worthwhile changing to OSX 10.5? Will the personal setting be automatically updated or will it led to the inevitable Microsoft crashes?
2. have downloaded drivers (*.dmg) for canoscan lide 30 and tried to install it. The scanner does not work. Which programmes do I need?
3. How/where do I get the latest version of the X11 software for OpenOffice? The downloads from the internet cannot be installed because of the new versions of OSX 10.4.
Thanks in advance for the help.
Kindest reagrds

1. Which iBook model do you have? You need a minimum of 867 mhz, 512MB of memory,
DVD drive for installation and 9GB of available disk space. Doing an upgrade should preserve your user settings. Is it worthwhile? Only you can answer that. Frankly I would stay with Tiger 10.4.11 with your machine.
2. You may need to take that up with Canon.
3.Note 10.4 customers can install X11 by using the Tiger DVD installer disk. See here:
http://overstimulate.com/articles/installing-x11-on-os-x-10-4-tiger

HT3669 Using/installing scanner Canoscan LIDE 50 with Mac OS 10.8.2

How can I use my canoscan lide 50 with my macbook pro retina (2012), which is running Mac OS 10.8.2?

It would appear that you cannot use this scanner on 10.8. Canon has not produced an ICA or TWAIN scanner driver. 10.8 does not list the LiDE 50 in its CanonIJScanner2 package. And VueScan states that to use it, you must first install the Canon TWAIN scanner driver. But the installer for this model was last written for 10.4 - meaning it requires support for PPC chipset which Apple ceased with 10.7.

LiDE 200 "scanner driver is not installed" error

I am struggling on a MacBook Pro to restore functionality of a Canon LiDE 200 scanner after it mysteriously began returning the error message:
The scanner driver supported by this software is not installed. Install again and then retry.
The error first appeared under 10.5.8. Troubleshooting that I've attempted:
Downloading new versions of driver (1482) and MP Navigator EX (2.04) from Canon's website
Downloading Apple's Canon printer drivers version 2.3
Logging in as a "test user" and attempting to scan through the Canon application as well as Image Capture.
No luck
I then loaded that software onto a different laptop computer, which is running 10.6.3. The scanner works fine.
So I returned to the MacBook Pro and updated it with 10.6.3 (using a simple update to the software, rather than remove and replace etc), then loaded all the Canon software once again. Still getting the same error.
Next I opened the Canon application on my second laptop and inspected the processes in Activity Monitor to find every active file, which I then carefully deleted from the MacBook Pro. I also deleted all preferences that I could find. Then, again, I re-loaded the Canon and Apple software and updates. Still getting the error message.
Stumped.

Hello Doug,
I also have a LiDE200 and based on your recent findings I have been checking my user Library for files relating to the scanner, however there does not appear to be anything.
Under the root Library there is the Image Capture folder and inside is the Devices folder which has the Canon IJScanner plugin. This is the ICA plugin which is used by Image Capture and Preview. Also inside the Image Capture folder is the TWAIN Data Sources folder, which houses the LiDE200.ds file that is used by TWAIN applications, such as MP Navigator.
These are the two scanner driver resources and with their location they are available to all users. So with only the admin user account having the error there must be something within the admin library but I haven't been able to find what that could be.
Have you ever had a different model of Canon scanner or even another brand of scanner previously? I know that with a previous Canon scanner that used the CanoScan application, there was a plugin for responding to the buttons being pressed on the scanner. If this application and associated files have been brought across to the new install with you user library, then this may be causing the conflict.
I'll keep poking around today and reply with more if I find anything.
Pahu

Re: Trouble with peripherals (CanoScan LIDE 30 Scanner & HP LaserJet 1020)

The Canon CanoScan LIDE 30 scanner didn't have any autodetection, so I want to the Canon Web site to look for drivers. I grabbed the drivers, packaged in a .dmg file, from Canon. Running the setup file, I was a bit perplexed what it wanted me to do, so I installed the drivers in the Applications directory and rebooted the system when prompted.
That did nothing - I still couldn't access the scanner. I tried a couple other places - root of the hard drive, /Library/Image Capture... nothing.
I'm at a complete loss here, and couldn't figure out how to do it.
And the printer.
I hooked up the HP LaserJet 1020 to the Mac. Nothing happened, so I went into the Print & Fax System Utility to set it up. The printer browser was able to detect it, but there was no listing for the HP LaserJet 101 in the driver selections. Hewlett Packard doesn't offer Mac drivers for the printer.
Anything I can do to get these two peripherals working?
Feel free to CC responses to [email protected]

The Canon CanoScan LIDE 30 scanner usually installs a file "N124u-buttonmanager" in your Login items (actually the standard install used to put the "buttonmanager" for both the LiDE 20 and LiDE 30 scanners, see this User Tip: kmosx2: Looking for devices matching vendor..).
Their more recent software is better behaved: I have an all in one, and there are no Login items, everything is installed in a "Canon Utilities" folder inside "/Applications".
So, if the software you downloaded includes a "buttonmanager", make sure you choose the right one (see the User Tip) and put it in your login items (System Preferences > Accounts).

How do you get canoscan lide 110 scanner to display in "file import" menu?

I have several older versions of Photoshop Elements running on various computers. In ALL of them, if you go to "File>Import" you see "Canoscan LIDE xx". when you choose it, there is a great scanning application that runs. On a newer computer, i had Photoshop CS5.5 installed. It only shows WIA under the import menu. The scanning software there is horrible. I tried installing the same scanner (lide 110) on an older computer running older photoshop elements and it showed up. i then installed a older version of the elements software on the new computer. Again, the scanner showed up. Not wanting to break licensing agreements, i just downloaded a brand new version of photoshop elements 12 and installed it. it only shows WIA in the file/import menu and not the scanner. therefore, i dont have the scanning software/application i need. without it, this version of elements is 100% useless to me. can someone please help me get my scanner to appear in the "file>import" menu? Yes, i do have the latest version of software downloaded from canon's website.

Hi,
I believe that this is where PC & MAC versions differ.
The PC version will "get from scanner" in the organizer but the MAC version has to "Import from scanner" in the editor. I don't know why they act differently.
It has been posted on this forum (can't find thread at the moment) a fix for the windows version of copying a module from a previous version if you had one. That is not an official fix.
If I find the link I'll post back.
Brian

CanoScan LiDE 60 scanner driver problems

Similar Messages

Maybe you are looking for