CanoScan LiDE 700F and Image Capture

I just purchased and received the my Canon Scanner and followed the discussions on the product page not to install the Installation CD from Canon but rather use the Image Capture feature already on my iMac. My issue is that I can't seem to get the scanner to "copy, scan, email or pdf" using the buttons on the actual device. Learning to use Image Capture is all new to me and so is this tiny scanner. The 'scan' button on the computer screen works fine, but I don't know what I am doing incorrectly that the buttons on the scanner do not respond. Any suggestions? Thank you.
Mildred (Moms90)

You can only use the scanners buttons with the Canon driver installed. The ICA driver included with OS X 10.6 that lets you use the scanner with Image Capture does not support the button operation.
You can get the scanner driver for OS X 10.6 from any Canon web site rather than using the included CD, although this model is very new so I believe the driver that is on the web will be the same as is supplied with the CD.

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Canoscan LIDE 90 with Image capture on 10.6.6

This scanner used to work fine with 10.6, but since one of the last few updates (non used the scanner in a while so not sure which) it doesn't work any more. Specifically, Image capture can scan the preview image fine but not the full resolution image. The scanner sometimes moves a bit, but never actually scans.
I'm using the latest scangear driver v 13.9.1
Problem is roughly the same as here: http://discussions.apple.com/thread.jspa?threadID=2158789&start=15&tstart=0
Scanner works with VueScan
Message was edited by: Nick Brook

I just tested my LIDE 90 using Image Capture and had no issues. I'm also using the scangear driver v 13.9.1 and I am up-to-date with OS X installs. Other things to try if you haven't:
• Delete the preference files:
home folder/Library/Preferences/ByHost/com.apple.Image_Capture.###.plist (where ### is a string of random numbers & letters)
home folder/Library/Preferences/com.apple.Image_Capture.plist
• Reinstall the Scangear driver
• Restart the computer

CanoScan LiDE 700F

Hi,
a few months back i bought a macbook pro... os x 6.10.2 ... yesterday i received the canoscan lide 700f and tried to install it... with the cd - but i had to go to the canon side to download the driver... when trying to use the navigator that apparentely was installed sucessfully - again - i had to go to the canon side to download the 'opener EX'... but still - when trying to open the navigator it pops up with the notice that it can't somehow connect?
did anyone have a similar problem - or maybe anyone that knows what i did wrong?
any suggestions?
thank youuuuu :o)

Interesting - I've got the same problem with the LIDE 600F.
I can only get it going by doing a repair permissions & rebooting.
Maybe you could answer a question on the 700F - I was about to buy one but noticed the dpi is 9600 only for film & only 4800 for everything else. I don't understand how that works - I use mine to scan pictures so which would it use?

Image capture won't recognize Canoscan lide 700f

Hello. I have OS X, v. 10.6.7 I have been using Image Capture to run the Canoscan lide 700f scanner. Then, it stopped recognizing the scanner. Image capture is opened and says "no camera or scanner attached." The scanner is operational. The MAC sees the printer in systems preferences > hardware > print and fax. Any ideas on what I can do to get this scanner recognized by Image Capture again? Thanks for your help.

I had the problem with the same scanner and Lion. When the Mac would go to sleep, Image Capture would not recognize the scanner after it woke up. Had to unplug and replug the USB connector to get it to start correctly. I was blaming it on the scanner driver, but I accidently discovered that if I opened Adobe Photoshop Elements 6, all of a sudden the scanner would respond to an attempt to import from the scanner (to Elements). After that, Image Capture could talk to it just fine. So it appears that it is an Image Capture problem and not an issue with the Cannon driver.

I have a CanoScan Lide 700F scanner ,how do I scan Black and white neg.and turn them into positives?

I am scaning all old pictures, docts, slides ,but I have alot of b&w negs verious sizes, how can I turn them into b&w positives??

Hi Teddy.
The MP Navigator EX software that was bundled with your CanoScan LiDE 700F can be used to scan your black and white negatives. To use the MP Navigator, please follow these steps:
1. Start MP Navigator EX and open the Navigation Mode screen.
2. Point to Scan/Import and click Film.
3. Place the film on the Platen.
4. Click Specify... to set the document size and scanning resolution as required.
5. When setting is completed, click OK.
Important
Film may not be scanned correctly when Film Type in the Scan Settings dialog box is set to Auto. In that case, select the type of film in Film Type and scan again.
Note
To scan black and white film, it is recommended that you select Black and White Negative Film or Black and White Positive Film for Film Type in the Scan Settings dialog box.
6. Click Scan. Preview scan starts. When preview scan of the film is completed, the preview image appears.
Important
If a message for calibration appears, remove the film, then place the Film Adapter Unit over the first frame of the Film Guide and click OK.
7. When the calibration is completed, follow the on-screen instructions to load the film into the Film Guide, then click OK.
Note
Preview image does not appear when the Preview before scanning checkbox is not selected in the Scan Settings dialog box. The scanned images appear directly in the Thumbnail window.
8. Select the checkbox of the frame and click Scan. When scanning is completed, the Scan Complete dialog box opens.
9. Select Scan or Exit. To scan another frame, place the Film Adapter Unit over the frame you want to scan, then select Scan. Select Exit to end.
The scanned images appear in the Thumbnail window.
10. Edit the scanned images as required. Use Edit Tools to rotate images, select a part of an image, etc.
Note
First select images to edit. (Selected images are outlined in orange.) Drag the mouse or use Shift + arrow keys to select multiple images.
11. Save the scanned images.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

CanoScan LiDE 700F Scanner not opening up

Whenever I try to scan anything with CanoScan LiDE 700F scanner my computer gives the message "scanner reported an error. An error ocurred while communicating with the scanner." I have to unplug and plug back the USB port and only hten it opens up. When I try to open the scanner with System Preferences, scanner opens up, but as soon as I hit "scan" the same error message pops up. I uploaded the latest driver from Canon website, but the problem persists. I also deleted and re-installed the sanner in system preferences, but it didn't help.
It used to work fine when I initially installed it (on Leopard), but then suddenly this problem arose.

This same error message was first noticed on 10.6. It would only occur after waking the Mac from sleep. Prior to the sleep state you could scan using Image Capture without error. But if the Mac entered a sleep state with the scanner connected, after waking it and then trying to scan, the error message would appear. And as you have found, the quick solution is to unplug the USB cable and then reconnect it.
This problem only occurs with Canon scanners that use USB power. The models that have their own power supply, or the All In One devices with scanner, do not suffer the same fate. Apple Engineering is aware of this and have told me that it is up to Canon to fix.
Note that the same problem does not occur when using Canon's MP Navigator application. This application uses the full TWAIN-based scanner driver, whereas Image Capture and Preview use the ICA driver, and works fine after waking the Mac from a sleep state.

Preview and image capture don't save imported scanned image

Hi. Both preview and image capture aquire the scanner and displays the image overview. But when proceeding
to scan, the application simply hangs and no image is saved.
Maybe some prefs file is corrupted. Tried removing the com.apple.Preview from ~/Library/Containers, but didn't help....
What to do???

Not sure if this is relevant:
1) TWAIN-BRIDGE is installed otherwise mavericks won't talk to the scanner.
2) recently added an HP printer (no scanner). Shouldn't conflict with the scanner driver, but then again.....

Preview and Image Capture Not Recognising Scanner

Preview and Image capture have stopped recognising my networked Canon MX350 scanner. It seemed to occur after I used PhotoScore to scan some sheet music but that could be coincidence. I deleted the scanner driver and reinstalled it from the Canon website together with the MP Navigator software, and I am now able to scan from MP Navigator but not Image Capture or Preview. I have run Software Update but no updates are available.

Apple's official documentation only provides an information about printing by using this device - scanner is not listed. I would suggest to look for specific drivers on Canon's official webpage.
OS X: Printer and scanner software available for download - Apple Support

HT201302 Old iphone 3g has photos on it. When I plug into my imac iphoto and image capture only bring up photos in the camera roll. There were more photos on albums and photo library on the iphone that arent showing up in iphoto and icapture.

My old iphone 3g has photos on it. When I try to get the photos off and onto my imac iphoto and image capture only bring up the camera roll. I have more pictures that arent on the camera roll there are albums and a photo library full of pictures that I want off of this dang phone. I have tried everything and I cant email them to myself because the service has been cut off of the phone. They are stuck on the phone there is there any way to get them off? Am I missing something.

The iphone is not a storage/backup device. It simply mirrors the selected content of the computer to which it is synced.
Again, the photo sync is one way.
Did you fail to maintain a backup copy of your old computer?
Not good. You can e-mail the photos from your iphone. You do not need to have phoe service for this. The iphone uses wi-fi. The photos will never be of the original quality, as they are reduced when synced to iphone.

Epson scanner and image capture: blank white image

I've been trying to make an epson perfection 1670 scanner work on an iMac running 10.6.4
Since epson no longer specifically supports this model I am going to Image Capture and the epson drivers supplied by Apple. I have downloaded/installed the updated drivers twice (once via software update and once manually from apple support).
I can get image capture to recognize the scanner and perform preview and full scans.
The frustrating thing is that the image generated is completely blank; a white page. I have tried using the scanner and image capture on two other mac's (macBook pro, macBook) both running 10.6.4 and both of these produce the same white page (although they do recognize the scanner).
I thought the scanner may have finally broken so i tested it on another (old) iMac G3 running os x 10.4.11 and epson's scanning utility; it worked fine and made a nice scan.
I have tried to get epson's scanning utility to work under 10.6.4 by reinstalling it; I can get it to startup and run the scanner but it too produces a blank white image!
I conclude there is some basic software incompatibility between the drivers and os x 10.6.4. Its odd that the drivers and image capture can run the scanner but cannot send an image to the computer.
The epson driver in the latest apple update is version 5.2.5 (Copyright 2003 ???) while the latest driver on the epson site (for image capture) is 5.3. Tried to download the epson driver and got file not found (*!%#?&).
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I had the same problem with my Epson 1260 scanner. The "updated" drivers provided by both Apple and Epson produced the exact same result - blank white pages, or if anything showed up at all, it would be all chopped up and skewed, like it had gone through a shredder. Trying to adjust the brightness and other slider settings made no difference.
After wrestling with it for a week, I finally found a solution. First make sure Rosetta is installed. Use the old PowerPC Epson TWAIN driver from 2003; with the filename EPSON TWAIN 5.ds. Put it in the folder /Library/Image Capture/TWAIN Data Sources/.
Then, don't use Image Capture. Download Graphic Converter. Set it to open in Rosetta mode. Then you can use Graphic Converter's File -> Acquire -> TWAIN Acquire... menu command to scan using the old EPSON TWAIN driver.

Scanner And Image Capture Problem

Hello All,
I thought I would start a new thread since my first one was answered. The old thread is at: https://discussions.apple.com/message/17757734#17757734
Well, I went a couple weeks ok with the Scanner and Image Capture. And then kaput, it doesn't work. I thought about it some and it seemed to stop working after I did Software Update on March 17th, 2012. In that update was a "Digital Camera Raw 3.1.0" update. Which makes me very suspicious.
Here is the error I get when I open Image Capture:
So, it recognizes the scanner but can't do anything in Image Capture or the with the scanner buttons.
I ran Software Update again, just to see if there was a new updated scanner driver but nothing came up.
Any ideas? I really want to avoid using the manufacturer's SW drivers etc.
Thanks in advance for the help!

PAHU,
I feel like a complete idiot. It was exactly the lock button. The last time I finished using it, I locked it. I totally forgot about it and I never thought of that being the problem to check.
I really appreciate your help and thanks to you, I'm back and scanning!
DMerz

IPhoto 9.6 and Image Capture can't import from iPhoto, don't recognize devices or SD cards

I'm running the latest version of Yosemite on a recent MacBook Pro, with iPhoto 9.6. I recently noted when trying to import photos from an SD card that iPhoto didn't recognize the SD card automatically, and ask whether I wanted to import my photos. I was able to manually tell iPhoto to import, and find the photos by navigating to the SD card on the desktop and finding the right directories on it, so I figured it was just a hiccup and went on with my life. But now I've hooked up my iPhone 5S via USB to my Mac, and iPhoto neither recognizes that it's connected nor imports photos from it. Image Capture doesn't recognize it, either.
A few further notes:
- I'm running iOS 8.1 on the phone.
- My phone is unlocked when I'm trying to import photos.
- iTunes 12 can recognize and connect with the phone just fine.
Anyone having similar problems? Is there any help for this issue? Thanks much!

Hello Nathan,
Thanks for using Apple Support Communities.
To troubleshoot this issue where your iPhone is not being recognized as a camera on your computer, please follow the directions in the article linked to below.
iOS: Unable to import photos to computer
Take care,
Alex H.

Scanning, Preview and Image Capture Problems

I've now attempted to do this, using three different, new printer/scanner machines. I've been attempting to scan a document (Epson 7400 and Epson XP-400 and HP Photosmart 310c) using Lion and a MacBook Pro. The scanners hum and haw and do "their thing," but then only a scanned image appears in the Image Capture window. Preview never opens. If I force Preview to open, then I get only partial scans, of the very bottom or the very top of the page that was scanned.
I've re-installed software multiple times for the scanners, but have run out of ideas and patience.
Any help is appreciated.
Thanks,
Jay

Apple's official documentation only provides an information about printing by using this device - scanner is not listed. I would suggest to look for specific drivers on Canon's official webpage.
OS X: Printer and scanner software available for download - Apple Support

Iphoto and image capture not recognizing kodak camera

Hello!
I am having trouble uploading photos from my Kodak easyshare dx4530 to iphoto 6.0.5. This is a new thing as I have uploaded many times before. The camera is not recognized by iphoto or by image capture when the usb is connected. The camera and usb work fine when connected to my husband's ibook G4.
I tried moving the preferences to the trash (com.apple.iphoto.plist and com.apple.imagecaptureapp.plist) and this did not work. There is only 1 account on the computer and it is the admin account.
Thanks in advance for any help offered.

pb35:
Welcome to the Apple Discussions. Is the camera recognized by System Profiler? Did you run any updates before this problem began? A first cut would be a reinstall of the 10.4.9 COMBO updater followed by a permissions repair.
I'd create a second, non-admin, very vanilla account and see if the camera is recognized there by iPhoto or IC. A second plain account is a very good troubleshooting tool to see if the problem is with what's been added to the primary account.
Do you Twango?
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.

IPhoto and Image Capture does not see the iPhone as a camera

Whether I launch iPhoto or Image Capture, in both cases the iPhone is not recognized as a camera. I am running firmware 1.1.1. I am afraid up upgrade to 1.1.3 because I do not want to lose my pictures. This was working at one point, but now it is not. I have no problems syncing music and video content within iTunes. I recently used migration assistant to move my home folder to my new Mac Pro running leopard. I am not sure if this is when it stopped working. I also tried using the Tiger machine at work, but the same thing happens there as well in both apps. Is there anything anyone can suggest?

This helped me. It is advice I found from a user named Carlosmara. First make sure iPhoto is closed and your iPhone is not connected. Then, as Carlosmara stated in his post,
"Go to your Library/preferences and delete the file com.apple.iPhoto.plist
IPhoto should recognized the iPhone again."
The file in question is under your user folder.
I then restarted my mac and plugged in the iPhone so that it would sync. After the sync, when I opened iPhoto, my iPhone was recognized and I could download the photos perfectly.
Hopefully this will help you as it helped me

CanoScan LiDE 700F and Image Capture

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