CanoScan LiDE 700F Scanner not opening up

Whenever I try to scan anything with CanoScan LiDE 700F scanner my computer gives the message "scanner reported an error. An error ocurred while communicating with the scanner." I have to unplug and plug back the USB port and only hten it opens up. When I try to open the scanner with System Preferences, scanner opens up, but as soon as I hit "scan" the same error message pops up. I uploaded the latest driver from Canon website, but the problem persists. I also deleted and re-installed the sanner in system preferences, but it didn't help.
It used to work fine when I initially installed it (on Leopard), but then suddenly this problem arose.

This same error message was first noticed on 10.6. It would only occur after waking the Mac from sleep. Prior to the sleep state you could scan using Image Capture without error. But if the Mac entered a sleep state with the scanner connected, after waking it and then trying to scan, the error message would appear. And as you have found, the quick solution is to unplug the USB cable and then reconnect it.
This problem only occurs with Canon scanners that use USB power. The models that have their own power supply, or the All In One devices with scanner, do not suffer the same fate. Apple Engineering is aware of this and have told me that it is up to Canon to fix.
Note that the same problem does not occur when using Canon's MP Navigator application. This application uses the full TWAIN-based scanner driver, whereas Image Capture and Preview use the ICA driver, and works fine after waking the Mac from a sleep state.

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I have a CanoScan Lide 700F scanner ,how do I scan Black and white neg.and turn them into positives?

I am scaning all old pictures, docts, slides ,but I have alot of b&w negs verious sizes, how can I turn them into b&w positives??

Hi Teddy.
The MP Navigator EX software that was bundled with your CanoScan LiDE 700F can be used to scan your black and white negatives. To use the MP Navigator, please follow these steps:
1. Start MP Navigator EX and open the Navigation Mode screen.
2. Point to Scan/Import and click Film.
3. Place the film on the Platen.
4. Click Specify... to set the document size and scanning resolution as required.
5. When setting is completed, click OK.
Important
Film may not be scanned correctly when Film Type in the Scan Settings dialog box is set to Auto. In that case, select the type of film in Film Type and scan again.
Note
To scan black and white film, it is recommended that you select Black and White Negative Film or Black and White Positive Film for Film Type in the Scan Settings dialog box.
6. Click Scan. Preview scan starts. When preview scan of the film is completed, the preview image appears.
Important
If a message for calibration appears, remove the film, then place the Film Adapter Unit over the first frame of the Film Guide and click OK.
7. When the calibration is completed, follow the on-screen instructions to load the film into the Film Guide, then click OK.
Note
Preview image does not appear when the Preview before scanning checkbox is not selected in the Scan Settings dialog box. The scanned images appear directly in the Thumbnail window.
8. Select the checkbox of the frame and click Scan. When scanning is completed, the Scan Complete dialog box opens.
9. Select Scan or Exit. To scan another frame, place the Film Adapter Unit over the frame you want to scan, then select Scan. Select Exit to end.
The scanned images appear in the Thumbnail window.
10. Edit the scanned images as required. Use Edit Tools to rotate images, select a part of an image, etc.
Note
First select images to edit. (Selected images are outlined in orange.) Drag the mouse or use Shift + arrow keys to select multiple images.
11. Save the scanned images.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Image capture won't recognize Canoscan lide 700f

Hello. I have OS X, v. 10.6.7 I have been using Image Capture to run the Canoscan lide 700f scanner. Then, it stopped recognizing the scanner. Image capture is opened and says "no camera or scanner attached." The scanner is operational. The MAC sees the printer in systems preferences > hardware > print and fax. Any ideas on what I can do to get this scanner recognized by Image Capture again? Thanks for your help.

I had the problem with the same scanner and Lion. When the Mac would go to sleep, Image Capture would not recognize the scanner after it woke up. Had to unplug and replug the USB connector to get it to start correctly. I was blaming it on the scanner driver, but I accidently discovered that if I opened Adobe Photoshop Elements 6, all of a sudden the scanner would respond to an attempt to import from the scanner (to Elements). After that, Image Capture could talk to it just fine. So it appears that it is an Image Capture problem and not an issue with the Cannon driver.

Canoscan Lide 200 will not start

After upgrading to Yosemite, when I plug in my USB-driven Canon scanner (into my Macbook Air from 2010) I get an error message advising that "a problem" occurred. Anyone else finding that a Canoscan Lide scanner will not start in Yosemite? Any suggestions as how to fix this situation? Thanks in advance.

Many thanks as well from me.
I was having a similar problem after upgrading to Yosemite with a USB CanoScan LiDE 700F. Don't think I had to install any drivers under Mavericks. Under Yosemite it just appears dead. Nothing ever happens. But, did see this error in Console whenever I plugged in the scanner. Then via a search found the above post.
For the LiDE 700F files are at:
http://www.usa.canon.com/cusa/support/consumer/scanners/canoscan_series/canoscan _lide_700f#DriversAndSoftware
Console details for Canon IJscanner2 crashes :
Process:               Canon IJScanner2 [15959]
Path:                  /Library/Image Capture/Devices/Canon IJScanner2.app/Contents/MacOS/Canon IJScanner2
Identifier:            jp.co.canon.ijscanner2.scanner.ica
Build Info:            ScanningCanon-1~1
Responsible:           Canon IJScanner2 [15959]
Library not loaded: /Library/Printers/Canon/IJScanner/Frameworks/CIJSDA.framework/Versions/A/CIJSDA
Referenced from: /Library/Image Capture/Devices/Canon IJScanner2.app/Contents/MacOS/Canon IJScanner2

Upgraded to OS X 10.9 and now cannot connect to Canoscan LIDE 90 Scanner. Cant find a new driver anywhere. Any ideas??

I have upgraded to OS X 10.9 and now I cannot connect to my Canoscan LIDE 90 Scanner. Cant find a new driver anywhere. Any ideas??

Like Dan White, I have found that I can still run the Lide 90 under Mavericks. As Dan says, the buttons on the front of the scanner don't work but I rarely if ever used them.
I have just tested the scanner using Acrobat Pro and it loads up the Scangear software to capture the scan, with no problems at all. I didn't have to reinstall anything as it was all there already and working in Mountain Lion. Photoshop CS 5.1 is different; it does not recognise the scanner, presumably because it can't find a TWAIN driver for it. Image Capture does not recognise the scanner either, but I don't have the latest (10.8) Canon MP Explorer and Explorer Opener software installed.

CanoScan LiDE 60 scanner driver problems

I'm usually pretty good at troubleshooting software issues on my iMac, but this scanner problem has me absolutely stumped!!! My old Canon CanoScan LiDE 60 scanner stopped working the other day...out of the blue. I have been using the ScanGear software without a hitch, and now every time I open the program, I get a "Failed To Open Driver" message. I figured out that I obviously needed to upgrade my software and drivers. I did some research online and was told I needed to install the new CanoScan software and driver from the Canon website. This scanner model is technically not supported by Snow Leopard, but some people got it to work!! Well...I tried that, followed all instructions correctly, then restarted my Imac and replugged my scanner USB cord. I opened the ScanGear software again, but I still have the missing driver message!! I've been trying several little tricks to get it work, but still nothing. I'm at the point where I need to start from scratch and uninstall everything related to the scanner, but I'm not sure how to do that correctly either, removing all the orphaned data! Can someone please give me a step-by-step process what I need to do?

Guys, thanks for this. I've had similar problems but with your help and others solved both issues for the Toolbox and Driver (OS X10.6.8):
Make sure all previous drivers downloads etc are deleted, inc the DMG files etc and disconnect the scanner.
You can then download the latest Toolbox from the UK site [dated Feb 2011] (it doesn't require you to reboot, for some strange reason??). Then download the latest driver from the Australian site. You have to reboot then.
Everything seems to work fine. No preview as before unfrotunately but goes a treat. Hope that helps guys.

CanoScan LiDE 700F

Hi,
a few months back i bought a macbook pro... os x 6.10.2 ... yesterday i received the canoscan lide 700f and tried to install it... with the cd - but i had to go to the canon side to download the driver... when trying to use the navigator that apparentely was installed sucessfully - again - i had to go to the canon side to download the 'opener EX'... but still - when trying to open the navigator it pops up with the notice that it can't somehow connect?
did anyone have a similar problem - or maybe anyone that knows what i did wrong?
any suggestions?
thank youuuuu :o)

Interesting - I've got the same problem with the LIDE 600F.
I can only get it going by doing a repair permissions & rebooting.
Maybe you could answer a question on the 700F - I was about to buy one but noticed the dpi is 9600 only for film & only 4800 for everything else. I don't understand how that works - I use mine to scan pictures so which would it use?

Re: Trouble with peripherals (CanoScan LIDE 30 Scanner & HP LaserJet 1020)

The Canon CanoScan LIDE 30 scanner didn't have any autodetection, so I want to the Canon Web site to look for drivers. I grabbed the drivers, packaged in a .dmg file, from Canon. Running the setup file, I was a bit perplexed what it wanted me to do, so I installed the drivers in the Applications directory and rebooted the system when prompted.
That did nothing - I still couldn't access the scanner. I tried a couple other places - root of the hard drive, /Library/Image Capture... nothing.
I'm at a complete loss here, and couldn't figure out how to do it.
And the printer.
I hooked up the HP LaserJet 1020 to the Mac. Nothing happened, so I went into the Print & Fax System Utility to set it up. The printer browser was able to detect it, but there was no listing for the HP LaserJet 101 in the driver selections. Hewlett Packard doesn't offer Mac drivers for the printer.
Anything I can do to get these two peripherals working?
Feel free to CC responses to [email protected]

The Canon CanoScan LIDE 30 scanner usually installs a file "N124u-buttonmanager" in your Login items (actually the standard install used to put the "buttonmanager" for both the LiDE 20 and LiDE 30 scanners, see this User Tip: kmosx2: Looking for devices matching vendor..).
Their more recent software is better behaved: I have an all in one, and there are no Login items, everything is installed in a "Canon Utilities" folder inside "/Applications".
So, if the software you downloaded includes a "buttonmanager", make sure you choose the right one (see the User Tip) and put it in your login items (System Preferences > Accounts).

How do you get canoscan lide 110 scanner to display in "file import" menu?

I have several older versions of Photoshop Elements running on various computers. In ALL of them, if you go to "File>Import" you see "Canoscan LIDE xx". when you choose it, there is a great scanning application that runs. On a newer computer, i had Photoshop CS5.5 installed. It only shows WIA under the import menu. The scanning software there is horrible. I tried installing the same scanner (lide 110) on an older computer running older photoshop elements and it showed up. i then installed a older version of the elements software on the new computer. Again, the scanner showed up. Not wanting to break licensing agreements, i just downloaded a brand new version of photoshop elements 12 and installed it. it only shows WIA in the file/import menu and not the scanner. therefore, i dont have the scanning software/application i need. without it, this version of elements is 100% useless to me. can someone please help me get my scanner to appear in the "file>import" menu? Yes, i do have the latest version of software downloaded from canon's website.

Hi,
I believe that this is where PC & MAC versions differ.
The PC version will "get from scanner" in the organizer but the MAC version has to "Import from scanner" in the editor. I don't know why they act differently.
It has been posted on this forum (can't find thread at the moment) a fix for the windows version of copying a module from a previous version if you had one. That is not an official fix.
If I find the link I'll post back.
Brian

CanoScan LiDE 600f - failing to open driver

Can't get new scanner to work, either by buttons or CanoScan Toolbox. I keep getting the same message, "Failed to open driver." I can scan a single page as a TIFF image through Image Capture, so I know the scanner is working.
I'm running Tiger 10.4.8 on a PowerBook G4. I cannot find the scanner in the Printer Utility drop-down menu - might this part of the problem? I previously had an HP multi-function installed, but have searched and removed these files and drivers. I tried reinstalling the CanoScan driver from the CD, and installing the driver directly from the Canon website. I have confirmed the scanner is a Mac supported model, and I'd rather not return it!
Any ideas out there? I'm perplexed! Thanks!

Okay. Downloaded the driver and ran the installer. There is certainly a lot more files that are added compared to my 3200F. I also didn't know that PhotoStudio and OmniPage were installed, which I didn't select as I did a custom install.
The folder CanoScan Toolbox 5.0 is created in Applications > Canon Utilities. A log file is also created showing all the files that are added. Thankfully they are all located within this folder (some are hidden so all you see is the Toolbox application and the readme files) so deleting the Canon Utilities folder will be all that is required. I suggest this is the first thing you do.
Next, there is a .dat file located in ~/Library/Preferences/Canon/ScanGear/CanoScanLiDE 600F. There is nothing else here so it is safe to delete the Canon folder. You should also see CanoScan Toolbox 5.0 in the same Preferences folder. Delete this folder also.
The last thing to delete is the data source file. Open Library/Image Capture/TWAIN Data Sources and delete the 600F.ds file.
Restart your Mac and run the installer again. You could choose custom and deselect PhotoStudio and OmniPage, since we didn't delete those applications. Once the installation is complete and you have done the restart the installer forces you to do, open Disk Utility (located in Applications > Utilities) and select Repair Disk Permissions. This should repair any changes the installer has made. Once this is complete close Disk Utility.
Hopefully this should be all you have to do. Without the 600F I cannot check this too much further. If I select Scan in the Toolbox, I get the same failed to open driver error as you are. But I also got an error about the scanner not being present when I first tried to open Toolbox. So, I won't make too many assumptions just yet...
Good luck and let me know how you go.
Regards,
Paul

Upgrade from Mac OSX 10.4 to 10.5 + Canoscan Lide 30 Scanner + X11

I have just changed from PC to Mac (iBook G4). The iBook is already set up and workiing properly. Some questions for an inexperienced Mac user:
1. Is it worthwhile changing to OSX 10.5? Will the personal setting be automatically updated or will it led to the inevitable Microsoft crashes?
2. have downloaded drivers (*.dmg) for canoscan lide 30 and tried to install it. The scanner does not work. Which programmes do I need?
3. How/where do I get the latest version of the X11 software for OpenOffice? The downloads from the internet cannot be installed because of the new versions of OSX 10.4.
Thanks in advance for the help.
Kindest reagrds

1. Which iBook model do you have? You need a minimum of 867 mhz, 512MB of memory,
DVD drive for installation and 9GB of available disk space. Doing an upgrade should preserve your user settings. Is it worthwhile? Only you can answer that. Frankly I would stay with Tiger 10.4.11 with your machine.
2. You may need to take that up with Canon.
3.Note 10.4 customers can install X11 by using the Tiger DVD installer disk. See here:
http://overstimulate.com/articles/installing-x11-on-os-x-10-4-tiger

CanoScan LiDE 25 will not work. aaaaaaarrgh!!

I have been trying to install drivers and software for my CanoScan LiDE 25.
In my latest attempt, I actually get the drivers to install, but then I get an error message when I plug in the scanner.
I think this question is less of a cry for help and more just wondering if ANYONE has got their older CanoScan scanner to work under OS X 10.5.5?

After numerous attempts at d/l and installing the supposedly correct driver for my Canon Lide 60 I gave up and bought a new scanner. I tried VueScan and then realised that the cost of signing up for it, in about 2 years, would be MORE than cost of a complete new scanner.
Now I think of it as VueScam. Some smart person who, knowing there are issues on the Mac with many scanners, has moved in with a product you can't just buy, but have to subscribe to.
The other pain in the * about VueScan is the almost endless updates that you have to install on an almost weekly basis. Who needs that? Now instead, I have a fully functional scanner.
I'll never buy another Canon product again.

Will a CanoScan LIDE 210 scanner work with OSX 10.11 beta?

I am testing OSX 10.11 Beta release and happen to need a scanner. I am asking to find out if the CanoScan Lide 210 will work with this version of OSX?

Any luck? I upgraded to OSX 10.11 and sometimes it works sometimes it doesnt.

Canoscan LIDE 100 platen not moving

My canon LIDE 100 scanner was working perfectly, but after a recent move, stopped. The scanner is present in About my Mac, and responds to calls but makes a short grinding noise and then a driver communication error pops up. I tried the scanner under Windows 7 in Parallels Desktop with the same results. I would chalk this up to a hardware problem, but I had a LIDE 35 last year that I chucked for the same reason. Any ideas? thx!!!
coocoo

The LiDE scanners have a lock switch underneath. These are On from factory and have been known to move enough to lock the contact sensor when transported.
If the lock is Off then it does sound like a hardware problem - again

Image Capture does not recognize my CanoScan LiDE 700F after downloading pix via iPhoto.

My scanner was working fine. I downloaded some photos using iPhoto. My computer now does not recognize my scanner when I use ImageCapture. I think this happened once before but I can't remember how I remedied the situation. In researching the scanner before purchase, I discovered many reviews that indicated "don't download the software; it doesn't work: just use ImageCapture. That has worked well....until now. Any suggestions?

Try resetting the printing system. It can also affect the scanner.
OS X Mavericks: Reset the printing system
You can also check for drivers here.
Gimp - Print
HPIJS for Mac OS X

CanoScan LiDE 700F Scanner not opening up

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