Cant access icloud account

my hotmail account got hacked and i had to change my apple id to my yahoo account  ,
the only probem is now i cant access my icloud account because its asking
me to sign in under my hotmail account that i cant even access some body help plz

Hi brattlee,
Thanks for using Apple Support Communities.  This article has steps to take after you change your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
Cheers,
- Ari

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    ORIGIN
    server
    TYPE
    error
    BUILDNUMBER
    1FCS29.34215
    TIME
    Tue Nov 15 2011 11:23:32 GMT+0000 (GMT)        (1321356212070)
    HOST
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