Cant access menu from my Blackberry Z10

My phone went for repairs it had a challenge with software. Its only a week now I cannot access my menu not even a phone book. I can make and receive calls but it doesnt record.
I cant imagine a weekend without a phone :Censored

Zozokaimmy wrote:
ive switched it on and off but still it remains the same
No, that is doing nothing.
Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2012.10.24 10:13:00 =~=~=~=~=~=~=~=~=~=~=~=
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: end
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Protocol Socket    Local Address               Foreign Address         State
TCP       0004a08f 10.50.0.1:23                0.0.0.0:*               LISTEN
TCP       0006d84f 10.50.0.1:22                0.0.0.0:*               LISTEN
SSL       0009887f 76.87.25.242:443            0.0.0.0:*               LISTEN
DTLS      000ab97f 76.87.25.242:443            0.0.0.0:*               LISTEN
TCP       009de4af 76.87.25.242:22             0.0.0.0:*               LISTEN
SSL       017204df 10.50.0.1:443               0.0.0.0:*               LISTEN
TCP       021cf6a8 76.87.25.242:22             65.208.141.66:58154     ESTAB

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Attachments:
Z10 Error.png ‏287 KB

Hey runyamhere,
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