Cant access my music! HELP!!!

I have an iPhone 4S and I had to get a replacement due to the volume bar issue. At the store they restored my phone to my ocloud backup, but upon looking into my music folder, its all grayed out and I cannot play any of the music(its all present in the folders). I was told to add them thru itunes on my computer, but the issue is, that laptop is no longer working. I even retrieved the hard drive from the old computer, but it is not retrieving all of the music to my new computer. Is there anyway to get my music back on my device without the old computer?

Apps and ibooks you should be able to re-download for free, assuming that they are still available in the store and you use the same iTunes account that you originally used to buy/download them : http://support.apple.com/kb/HT2519 . Music bought from iTunes can only currently be re-downloaded if you are in the US, and I assume that you are in Carlisle here in England in which case you won't be able to re-download music.
Have you still got the purchases on your computer, or on a backup that you can copy back onto the computer and then load into iTunes ?

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I have music in my iTunes library which is from an old account, details of which I no longer have. I now cant access the music. The PC has been rebuilt, has all of the music which is visible, but i'm not allowed to use it.What do I do?

edwardduggan wrote:
I have music in my iTunes library which is from an old account, details of which I no longer have.
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The PC has been rebuilt, has all of the music which is visible, but i'm not allowed to use it.What do I do?
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FYI: If you later get a new email address, don't create a new AppleID.
Just update your current AppleID with new info. See this -> Change your Apple ID - Apple Support
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i purchased music with an apple id i no longer use and no longer have the email address/or password -- had to shut email down years ago. how do i access the music in itunes that I purchased on my new computer with my current apple id (which I have also now had for some years)? thank you for any help.

buddsct wrote:
I can not acces that apple ID...
Why not?
-> https://iforgot.apple.com/appleid

Cant access my music! HELP!!!

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