Cant activate Creative cloud software. It turns into trial.

Hi,. I have a creative cloud membership (paid yearly) and my software I downloaded start in trial. When I changed the language to INternational English, same thing happend when I re-install. When I click License this product, and I sign in with my Adobe ID, but it asks me to type in a license number. What shall I do? When I was chatting about the problem with your support they gave me a link and it said that it was that language setting that could cause the problem. I changed it but with no avail.
Can anyone help?
K.

Hi KKolompar,
If the product wasn't installed in English (International) like it should be the "Installed" should change to give you an option to install again. Also might want to confirm that the latest version of Adobe Application Manager is installed from
Windows
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Mac OS
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
Hope that helps,
-Dave

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