Cant activate facetime and imessage

I dont know what is wrong with my account, i can access the itunes and app store with no problems but i cant activate FaceTime and IMessage with the same account so I really need help. I think I have tried everything.

I had a similar problem setting up my son's iPod yesterday.
I found that if the iPod's time was not set to sync from Apple's time servers that i couldn't get into iMessage or FaceTime.
I would keep getting kicked back to the first account activation screen in both apps.
Don't know if that is your problem too, but it is easy enough to check in the settings date and time tab.
Hopefully this helps.
- Jay

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When i try to activate facetime and imessage on my ipad it says cannot sign in. Check your network connection and try again. However everything else that needs internet works. What do i need to do?

When i try to activate facetime and imessage on my ipad it says cannot sign in. Check your network connection and try again. However everything else that needs internet works. What do i need to do?

1. Make sure software is up to date
2. Make sure FaceTime is enabled; Settings>FaceTime
3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
4. Make sure Push Notification is enabled
5. Make sure phone number or email address is correct
6. Hold the Sleep and Home button down (together) until you see the Apple Logo

Can't activate facetime and imessages on my ipod touch 5

Why can't I activate facetime and imessages on my ipod touch 5?

iOS: Troubleshooting FaceTime
iOS: Troubleshooting FaceTime and iMessage activation
FaceTime, Game Center, Messages: Troubleshooting sign in issues

I can't activate FaceTime and iMessage !!!?

Actually this problem has started since iOS 6 . I have an iPhone 4S and iPad mini running on iOS 6.0.2 and iPad 2 running on iOS 6.0.1
On my iPhone , I can easily activate FaceTime and iMessage without any problems , but that's using my phone number .
Whenever I tried singing in using my Apple ID , I keep getting the 'The user name and password is incorrect ' even though I'm pretty sure its correct .
Same thing goes on my iPad 2 & mini , I tried activating FaceTime and iMessage but it just keeps saying the user name and password is incorrect .
I try to fix my DNS & I've done resets all other possible solutions I might find but to no avail .
- Funny thing is that when I use a different Apple ID, it gets activated.. anybody can help on what the **** is going on !!!!?
By the way I'm from Egypt and i have a macbook pro running on OSX 10.8.2 but FaceTime & iMessage Works without problems

Try this support document http://support.apple.com/kb/TS4268 for problems with activating iMessage and Facetime.

TS4268 I've tried the listed troubleshooting procedures to activate Facetime and iMessage, but no luck. Are there any other options? If it helps, I'm currently overseas and only using WiFi to connect.

I've tried the listed troubleshooting procedures to activate Facetime and iMessage, but no luck. Are there any other options? If it helps, I'm currently overseas and only using WiFi to connect.

lovethoseleaves,
Oh no! I am saddened to hear that you are having troubles with your MMS pictures. I know that this can be an important thing to be able to do. I appreciate you working with us to get this matter resolved as well. I see that you have spent time working with us, and I know that can also be frustrating. There are a few things we can check though. Are these to any specific numbers or all? A factory reset certainly should've resolved this. We can check into the account set up as well for that if need be. Please share any additional details that you can think of. Thanks.
ErinW_VZWSupport
Follow us on Twitter @VZWSupport

How to "activate" FaceTime and iMessage??

My iMessage and FaceTime are both working, but it still says "Waiting for activation.." right under both the FaceTime and iMessage settings. Under the "Receive At" setting, my email address is entered in. When I press on my email address, it takes me to a page shows my Apple ID, my email address, and in gray it says "Vertifying" with my phone number also in gray. I am currently out of the country and am using wifi for my apps, iMessage, FaceTime, and checking email. Why does it still say waiting for activation even though I can use everything fine?

The verifying message is likely because you are out of the country, and using another carriers network. If it works, then I would not worry about it until you get back. Other than the message, I don't think you said there was limited functionality.

Since i upgraded to ios 8 i cant activate facetime or imessage

i have a problem. i have iphone 5 and recently i upgraded to ios 8 and since i did that i cant activate my facetime or imessage. it keeps says "waiting for activation"
if you could help me i would really appreciate it !
Thank you apple

I had the same thing after the upgrade to iOS 8.0! Couldn't figure out how to fix it... I finally rebooted the phone out of frustration and lo & behold it fixed it!!! iMessage is now active and I can text and do Facetime - awesome! Try a reboot

HT4245 activate facetime and imessage

trying to activate FaceTime sends me a text message to a number in England, please help me

Hello there,
I just wanted to let you know that despite the fact that I still have not succeeded in activating my iMessage and Facetime on my iPhone 5s but I'm using them regularely from my Apple ID.
check with your mate and get his /her apple ID, update him/her in the contact list by adding their apple ID under email. What you next need to do is click on messages > choose a contact (let it be your friend in the UK) > his email and then type one letter and pay attention to the colour of the word "Send" if it's blue than you're going to iMessage without any problems if it is green then you're going to be charged for the sms.
You could also facetime your friend the same way by reaching his her email. For me, this sufices for time being and ends the agony.
Best regards,

HT5538 i cant get facetime and imessage to work on my iphone 5 after ios7 update

after my ios7 update on my iphone 5, i cannot facetime or imessage. it just says waiting for activation. help...it has been like this for a week now

Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/

HT4245 FaceTime and iMessage fails to activate

Hi, I'm from Argentina and bought an iPhone unlocked in a NYC Apple Stores. I'm trying to activate FaceTime and iMessage and it's failing. I've already restore the iPhone from the phone and using iTunes and didn't work. Apple does NOT have support in my country. Can somebody help me?
Flavio

make sure your apple id being used is a registerd apple id, idk what else the problem could be

TS4268 Why FaceTime and iMessage not activated with non US located Apple ID?

I have an iPad mini and I'm not able to activate FaceTime and iMessage using my apple ID whcih has a country set as Egypt, and when I tried to use another ID with US as country, it working fine.
Note: I was able to activate iMessage using the Egpytian ID before updating to IOS 6.
I guess this is a problem with IOS 6 and as a work arround you can chnage the country of you ID to US (if you don't have payment details set) and it will be activated.

gingirl wrote:
By the way who made you an expert.......http://www.apple.com/ca/iphone/built-in-apps/ I know mine had it, it was the only way to connect to my ipod....
I am an expert compare to you. I don't get over 9,000 point just being foolish.
Proof: http://support.apple.com/kb/ht4319
At the end of this Apple article, it's written in black on white.
Note: There is no FaceTime app on iPhone. Use the Phone app instead.

Waiting for activation Facetime and iMessage iPhone 5

I am unable to activate facetime and imessage on my iphone 5. ATT is my service provider, if that matters at all. I've tried reseting my network settings and updating "My Info" but still no bueno! Any other advice? Please help!

http://support.apple.com/kb/TS4268

Activating facetime and imessage

hi
i just upgraded my iphone 4 to ios 5 software.
i also changed my sim card.
with my new carrier number face time and imessage does not get activated.
but with my old carrier sim it would activate facetime and imessage immdieatly
even with my new sim carrier i still shows my old number on facetime pls let me know what to do

Yes I am in the same boat.
I first upgraded to iOS 5 with one sim card, then I got this number in iMessage and FaceTime.
Fact is, I have more than one sim - I use two at the moment - and my iPhone is factory unlocked. Every service works with the second SIM except for iMessage and Facetime. It fails to activate them on the phone number, and on FaceTime the old number still shows up. I guess the people at Apple have to understand that not everybody is using only one SIM. The rest of the world is not like America, where you even have hardware differences in the networks that make impossible to switch carriers with most handsets...
Roberto

Facetime and iMessage is unsuccessful

I live in the Turks and Caicos Islands and im unable to activate my iMessage and Facetime. Maybe because of the country im living in, I dont know. I tried to activate it for weeks and still unsuccessful. My apple ID verified, my cell phone number, im using wi-fi with strong signal and still nothing.

Hey there AshleyTCI,
It sounds like you are having issues activating iMessage and FaceTime. I would recommend you use the following article, named:
iOS: Troubleshooting FaceTime and iMessage activation - Apple Support
If you see "Waiting for Activation", "Activation unsuccessful", or "An error occurred during activation"
These messages occur when your iPhone is trying to activate your phone number with iMessage or FaceTime.
To resolve these status messages, follow these steps. After each step, turn FaceTime and iMessage off and on again in Settings > Messages and Settings > FaceTime.
Update to the latest version of iOS.
Make sure that you have a cellular network connection with your cellular provider. You need a cellular network connection to activate iMessage and FaceTime with your iPhone phone number.
Go to www.apple.com in Safari to make sure that you have a data connection. You need a data connection to activate iMessage and FaceTime with your iPhone phone number.
Make sure that you can send and receive SMS. You need a valid SMS messaging plan to activate FaceTime and iMessage.
Make sure that FaceTime hasn't been restricted: tap Settings > General > Restrictions > FaceTime.
Set iPhone to the correct time zone: tap Settings > General > Date & Time.
Note: If Set Automatically is on but the incorrect time zone appears, turn Set Automatically off and choose the correct time zone, date, and time.
Contact your carrier to verify that there are no restrictions, blocks, or filters on text messages. Restrictions, blocks, or filters on text messaging will prevent iMessage and FaceTime registration from completing.
If "Waiting for Activation" still appears after you perform these steps, turn FaceTime and iMessage off and on in Settings > Messages and Settings > FaceTime. You may need to wait up to 24 hours to complete activation. Most attempts will take less than an hour, but some attempts may take up to 24 hours. If your issue isn't resolved after 24 hours, please contact Apple for assistance. If you've recently performed a remote wipe on your iPhone, wait 24 hours from the time you performed the remote wipe, and then turn iMessage off then back on.
You can still activate iMessage and FaceTime with your Apple ID when these status messages appear. You can see that you've activated FaceTime and iMessage with your Apple ID by tapping:
Settings > FaceTime > You can be reached by FaceTime at:
Settings > Messages > Send & Receive > You can be reached by iMessage at:
Thank you for using Apple Support Communities.
All the best,
Sterling

Trying to activate FaceTime and/or iMessage, I get an error message. Any solutions?

Attempting to activate FaceTime or iMessage on my iMac, I'm getting error message. Any solutions?

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait for it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Sign out of iMessage and FaceTime on all your Apple devices. Log out and log back in. Try again to sign in.
Step 3
Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
Step 4
From the menu bar, select
           ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 5
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 6
From the menu bar, select
           ▹ System Preferences... ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 7
Select from the menu bar
           ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
          Block all sites from storing information on this computer
Close the preference pane.
Step 8
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
Step 9
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 10
Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you start up, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound outputand Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but still doesn't work when you restart in "normal" mode, stop here and post your results.
Step 11
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/com.apple.apsd.plist
Right-click or control-click the highlighted line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 12
Reset the NVRAM.
Step 13
Reset the System Management Controller (SMC).
Step 14
Reinstall OS X.
Step 15
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support. When you set up a support call, select "Apple ID" as the product you need help with, not the hardware model. That way, if you're not under AppleCare, you may be able to talk your way out of being charged for the call.

Cant activate facetime and imessage

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