CANT ACTIVATE

Recently I bought one used iphone 5 from singapore thinking it to be one factory unlocked. Actually it worked with the SIM of Bangkok(Thailand). But now it is found out that it is not working with the SIM card of my country (Bhutan). Whenever I insert the SIM it gives the message like- Activation required. I tried to reset the network and even restored it to factory setting. But it did not at all. Please guys help me out.
Ugyen Tshering
Bhutan

If this doesn't help, then you probably bought a locked iPhone: http://support.apple.com/kb/ts3424

Similar Messages

  • HT201407 hi..I cant activate my Iphone 5. I bought this from someone who cant remember her apple password and even the email address that she used to set up the account.What am I gonna do now....How can I activate my Iphone. what are my options...pls help

    hi..I cant activate my Iphone 5. I bought this from someone who cant remember her apple password and even the email address that she used to set up the account.What am I gonna do now....How can I activate my Iphone. what are my options...pls help me.thank you

    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818
    hannibalfromlemery wrote:
    .I cant activate my Iphone 5. I bought this from someone
    The Apple ID and Password that was Originally used to Activate the iDevice is required.
    If you cannot get this information from the seller
    Removing a device from a previous owner’s account
    You need to return the Device for a refund, as you will not be able to re-activate it.

  • I have downloaded viber on my iphone 5.  i cant activate my account because it says that i have to turn on my push notifications, which i have triple checked.  i have also tried deleting the app and redownloading.

    i have downloaded viber on my iphone 5.  i cant activate my account because it says that i have to turn on my push notifications, which i have triple checked.  i have also tried deleting the app and redownloading.

    Hi,
    This is an official representative of Viber Media.
    Please try to uninstall>reinstall Viber, make sure you have the latest version available (2.3)
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  • I have no service and i cant activate my iphone 3gs after update to ios 5.0.1 can anyone help ??

    i have no service and i cant activate my iphone 3gs after update to ios 5.0.1 can anyone help ??

    touch me wrote:
    it says ICCID: unknown
    Not a good sign. Try forcing the phone into recovery mode & restoring it. If this fails, make an appointment at an Apple store:
    Turn your phone off. Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

  • I cant activate my iphone 3gs after upgrade to 5.1.1

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    I am experiencing the same issue and could use some advice:
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  • Hi.iforgot to erase iphone 4s and removed it from my friends icloud account.now itunes says this account cannot be used to activate this iphone.i have his id and password,can log in to his icloud account but cant activate iphone.how to solve this problem?

    hi.i bought an iphone 4s from my friend.connected to itunes to restore it for a fresh install.after restoring to ios7 i realised that activation lock is enabled.i called my friend and get his id and pass.itunes said pass is wrong and cant activate the phone.then i logged in my friends icloud account (icloud.com said pass is ok) with same password and i removed the phone from 'find my iphone' list.but i forgot to erase the phone before removing it.now itunes says ''this apple id cannot be used to activate this iphone''.when i log in to icloud i cant see the phone in 'find my iphone' list so cant erase it now.can you please advise me step by step how to activate this phone?

    APPLE says:If the previous owner is not present
    Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then contact the previous owner and ask them to follow these steps:
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  • HT201441 hi i cant activate my iphone 5 after update ot ios 7. i have only one apple id , but when i enter i see that i cant activate with this id.  I cant use my iphone pls help me how to activate

    hi my id is do** @gmail.com, I buy from BG Globul on 9.9.2013. When i upgrade on ios 7 i cant activte becouse when i enter id and pass for appstore i see that i cant activate the phone with this id.
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    <Personal Information Edited by Host>

    Hello GDonkov,
    I'd suggest taking a look through the following article for information and steps that can help get your iPhone activated.
    iPhone: Troubleshooting activation issues
    http://support.apple.com/kb/TS3424
    Cheers,
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  • TS4242 since updating and restoring my iphone 3gs it no longer can find my sim itunes cant activate it because no sim inserted can anyone help

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    That usually means the phone was hacked or jailbroken to unlock the phone and when you update the phone it locked back up again.
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  • Bought a new iphone and i cant activate it unless the previous owner deletes the account from their icloud but i lost contact with the previous owner how can i fix this?

    bought a new iphone and i cant activate it unless the previous owner deletes the account from their icloud but i lost contact with the previous owner how can i fix this?

    Take it back where you got and and get your money back.
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  • HT4623 i cant activate my iphone after i update it to ios 6

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    i need urgent help..i need to go somewhere and im 3hrs late bec i cant use my phone

    What is the exact wording of the error message you received?
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    Has the iPhone been jailbroken or modified to work with other
    than the original wireless provider?
    Do you have the latest version of cydia with the black & white
    icon? Or one of the other versions - what color icon?

  • HT201441 i cant find the person who sold this iphone to me, and now i cant activate it

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    now i cant activate it because it is still activated to his apple id

    You have no options but to find the previous owner.  The Activation Lock is an Anti-theft protection that cannot be bypassed, not even Apple.  If you cannot find the previous owner, turn it in to the police as it is likely to be stolen property.

  • Please help-I was just informed I cant activate my CS software through Adobe?!!! What a pisser-I lost my desktop to a virus, I got a new one and refuse to ever go online with it. I put Photoshop in, it wants an authorization code that Adobe says "CS is to

    Please help-I was just informed I cant activate my CS software through Adobe?!!! What a pisser-I lost my desktop to a virus, I got a new one and refuse to ever go online with it. I put @Photoshop in, it wants an authorization code that Adobe says "CS is too old so please go to our forum for help"... So I am here Ladies and Gentlemen. I really need help on how to reactivate my software and without the use of the internet (last time I tried online, ended up doing over the phone which is no longer offered...) that cost me several hundred to begin with-I am upset @Adobe won't activate it-why? I don't know. But please, if someone out there knows what I can do to overcome this, I would be very grateful. Thank you for all help and taking the time to reply.
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    it's your lucky day.  you can upgrade to ps cs2 free.
    Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

  • Hi.. i forgot my apple id and password.. i cant activate my ipod touch.. but here's the serial number, *********** please help me.. thanks

    hi.. i forgot my apple id and password.. i cant activate my ipod touch..
    but here's the serial number, *************** please help me.. thanks
    <Edited by Host>

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your iPod's serial number address from your post.
    Only you can activate your iPod by typing in your id and password, or you can remove a device from your account via http://icloud.com . If you can't remember your account id then do you have any of its downloads on your computer's iTunes : Recovering a forgotten iTunes Store account name ? If not then you could try http://iforgot.apple.com . You can also reset your password via the 'iforgot' site, or you can contact Support in your country and they should be able to reset your password (as long as you can prove your id and that it's your account) : Apple ID: Contacting Apple for help with Apple ID account security
    iOS 7 and activation lock : iCloud: Find My iPhone Activation Lock in iOS 7
    What if I forget my Apple ID password?
    If you forget your password, you can reset it at My Apple ID (appleid.apple.com) or by contacting Apple Support and verifying your identity. Once your password has been reset, it will work normally with Find My iPhone and Activation Lock.
    If you forget your password and cannot reset it, you will lose access to your Apple ID and may be unable to use or reactivate your device. To help prevent this, visit My Apple ID periodically to review and update your account information.

  • My imessages are gone. i cant activate them now. When i go into send and recieve its only my e-mail address thats ticked and not my phone number ticked also. When i sign in with my apple ID it is ticked there. can anyone help me please.

    my imessages are gone. i cant activate them now. When i go into send and recieve its only my e-mail address thats ticked and not my phone number ticked also. When i sign in with my apple ID it is ticked there. can anyone help me please.

    Hi,
    Go to the iPhone
    GO to Settings > Messages
    Is the iPhone Number ticked to be enabled (It will be greyed out and not editable but should be On)
    If it is Off (Unticked remove the Apple ID)
    Place the iPhone in Airplane mode for a few minutes.
    Go back to Settings Messages and make sure the Message app Is Enabled overall.
    Check the iPhone Number is verifying.
    When Completed test by sending an iMessage to your Apple ID (Mac)
    If that works add back the Apple ID to the iPhone's Settings.
    Restart the Mac App and Accept the op ups that appear as to what the iPhone is using.
    9:52 pm      Friday; April 4, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • I bought a 2nd hand iphone 5 now i cant activate it beacuse they need an icloud account now i cant activate it and the seller wont answer our calls can this be open becausethe phone is useless and i will pay yhe exact price just to activate my phone pleas

    Please help me i cant activate my phone it needs an icloud account or should i just throw away may phone? 3mths of salary was wasted now cant use the phone help.. And the one who sold me the iphone cant be contact anymore help please help.. Im going to pay the exact amount because i can afford a new one. Is there anything apple can help?

    Monnete222 wrote:
    Is there anything apple can help?
    Sorry... No. There is no workaround for Activation lock.
    The Apple ID and Password that was Originally used to Activate the iDevice is required.
    If you cannot get this information from the seller
    Removing a device from a previous owner’s account
    You need to return the Device for a refund.

  • I cant activate my web sharing in system preferences

    I cant activate my web sharing in system preferences, what do I do ?
    tks for help...

    Here's a quickly copy and pasted excert from David Pogue's book, Lion: The Missing Manual...
    Firing Up Web Sharing
    Here’s how you turn your Mac into a low-budget Web site: Put the HTML documents, graphics, and files you want to publish into your Home → Sites folder. Every account’s Home folder has a Sites folder, and therefore the Mac can actually serve up lots of Web sites at once. Your Web site’s home page, by the way, won’t appear unless it’s named index.html. (Apple has already put an index.html document into your Sites folder, just to give you the idea; feel free to replace it.) And the other files you put in Sites aren’t accessible unless they’re linked from your index.html page.
    Open System Preferences; click Sharing. Turn on the Web Sharing radio button.
    Use the Sharing System Preferences pane to make designated folders on your hard drive available to anyone on your network. Note that your Mac’s IP address, shown here in underlined type, works only when people connect from across the local network. It probably won’t work from across the Internet; see the box on the facing page. You’ve just made the contents of your Sites folder available to anyone who connects to your Mac. Also note the line below the Computer Name box. That’s your Mac’s Bonjour name, which is a bit friendlier than its IP address. Send your network address to your friends and coworkers
    People on your local office network can use your Mac’s Bonjour name to connect. It appears at the top of the Sharing pane, as shown in Figure 22-1. For example, your colleagues can type http:// office-mac.local/ ~ chris into their Web browsers, where office-mac.local is your Mac’s Bonjour name and chris is your short user name. If other people will be connecting from the Internet, you need to figure out your public IP address; as noted in the box on The IP Address Mess: Port Forwarding, that might be your router’s IP address, not your Mac’s. Your Mac Web site’s address might be, for example, http:// 111.222.3.44/ ~ chris/ (the number is your public IP address, and the name should be your short user name). Don’t forget the final slash. Tell your friends to bookmark it so they won’t have to remember all that. You’ve just put your Mac-based Web page on the Internet for all to see— that is, all who know your secret Web address. Maybe you’ll want to distribute the address only to other people on your office network, using your tiny Web site as a distribution source for documents. Or maybe you’ll want to go whole-hog, hosting an e-commerce Web site (read on). The Mac’s Own Web Site The instructions above show you how to create a Web site in your Home → Sites folder. In other words, they guide you through the process of creating a personal Web site. But if you have an Administrator account (Chapter   12), you can also put your Web pages into the main hard drive window’s Library → WebServer → Documents folder. This is your Mac’s main Web site folder, and its address is simply, for example, http:// 111.222.3.44/. That is, it’s just your public IP address, no user name needed. (Here again, if people will be connecting from across your office network, they can replace the IP number with your Mac’s Bonjour name.) Working with this primary Web site folder is only slightly different from the personal ones described above. Because you’re now working inside an official Mac OS X system folder, you must mind your permissions. Using the File → Get Info command, you should set up the permissions of any folders and documents inside the Library → Web-Server → Documents folder (an Images folder, for example). That way, you can ensure that you’re in control of which visitors are allowed to do what with your Web documents. The Easiest Way to Distribute Files Here’s a handy secret: If there isn’t a document whose name is index.html in your Sites folder (or index.html.en in your Library → WebServer → Documents folder), then visitors see, in their browsers, a handy list of the files that are in that folder (see Figure   21-2). This is a terrific convenience: It offers a quick, simple way for you to make a bunch of documents available for downloading. All your visitors have to do is click one of these file names. It downloads immediately, no matter what kind of computer your Web visitor is using.
    Pogue, David (2011-10-19). Mac OS X Lion: The Missing Manual: The Missing Manual (pp. 816-817). OReilly Media - A. Kindle Edition.
    Maybe this will help? It will at least bump the message up again!
    Clinton

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