Cant add music to my ZEN V plus HE

i have this problem. when ever i jet in my USB to my computer, a window that say view files/play music/bah bah bah? does not pop out... meaning i cant open my vplus to add music... i only have this problem with my this com... wheres another computer whenever i jet in it will appear a dock sign on my MP3...therefore do not have any problems adding music.
so do i need to install a special programm or something?

I had a similar problem. Seemed to be a prog registry conflict beteen Creative's software. So I: unistalled everything Creative. Restarted and defragged the comp.. Then I Ran the CD that came with my ZEN Player and only installed the Media Explorer and ran a firmware check on the player, plus got the Plays for Sure reinstalled off the Creative site that matched my player. Goodluck.

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    Message Edited by Kieranross on 06-08-2006 08:03 AM

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