Cant back up data on icloud!
I tried to back up my iphone data via icloud, it said I dont have enough space on icloud. However it only need 800M where I have 4.2G space...pls
Does it mean there is no way I can back up my data on the Time Machine?
No. It means you don't have a Time Capsule set up. If you actually do have a Time Capsule, set it up by following the instructions linked below:
Setting up Time Capsule for the first time
Backing up with AirPort Time Capsule for the first time
Similar Messages
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How to delete back up data in icloud?
How to delete back up data in iCloud?
From previous posts:
If you mean backed up in your iCloud backup, you can delete the backup by turning off iCloud Backup in Settings > iCloud > Storage & Backup, then tap Manage Storage, touch your backup and tap Delete Backup, then go back and turn iCloud Backup back on again.
If you mean data synced to your iCloud account like contacts and calendars, you can either delete if from your device or go to icloud.com on your computer and delete it there. -
I just got a new iPhone and i set up iCloud on my girlfriend's account. To change it on settings it says delete account. Will this delete her all her data and back up data for iCloud on her iPhone and iPad? Can i change it without deleting it? Please help.
Delete the account on your phone. This will not delete any data on her phone or iPad, or data stored in iCloud.
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Error 102 showing on phone but cant back up data
After trying to download an app today I was told on screen that i would have to update the app world software. I tried to do this by following the on screen instructions but have received a message on screen stating ' error 102 please reload software' The phone wont reboot and when I connect to Blackberry desktop it cant connect to my phone and says I need to download the latest version of the device software for it to connect. It also says i will loose all my data if i do so and of course I cant back it up in the usual way as it cant read my phone data.
It seems im stuck in a dead end unless im prepared to loose all my data. Is there any way around this so I can back up the data somehow ?
thanksHi and Welcome to the Community!
Here is a KB that discusses that error:
KB10068 "JVM 102" error is displayed on the BlackBerry smartphone
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Unfortunately, with that error, it is highly likely that your data is already gone from your device...hence, a backup would be irrelevant. Regular backups, like insurance, are neither a reactive nor an optional activity.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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How can I retrieve my backed up data in icloud?
My iPhone went out on Thursday so i purchased more storage on iCloud and backed up my phonr to it. The new iPhone that was given to me did not have the iOS 5, so i had to get it via my PC. I did the usual sysnc and put the most recent back up in just to get the new soft ware in the phone. Now I don't know how to get the data I backed up in iCloud, any ideas?
You can't.
You can restore the phone with that backup to get the photos back.
Note that only the photos in the camera roll are backed up.
Ideally, you will be syncing your photos to your computer (and regularly backing up your computer).
Then you would simply resync the photos. -
Black blue and white lines can it be fixed cant back up data cos i have passcode
can my iphone be fixed cant bac up cos it has passcode
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
RESETTING THE RESTRICTIONS PASSCODE - Even after restoring the iphone and bringing back the data from icloud you cannot reset your restrictions passcode as it is stored in the icloud backup.
Hello risenhauer,
Thanks for using Apple Support Communities.
To reset your Apple ID password without knowing your security questions or have access to the email account, you will need to contact Apple Account Security in your country. Links to contact can be found in the article below.
Apple ID: Contacting Apple for help with Apple ID account security
Take care,
Alex H. -
Wifi grayed out after update. Restored phone as new. How do I get data from iCloud without wifi?
My wifi was grayed out and my battery drains drastically after updating to 6.1.3.
I have tried all possible solutions to get my wifi back. However, nothing seems to work. I am now trying to (at least) get my battery back to normal. I read in other posts that restoring the iPhone as a new phone > drain battery > full charge might help.
I did the restore as new phone and do not want to restore from back up. I just like to manually back up some (not all) data I've lost and keep my phone like this, like new. How do i back up my messages and photos from iCloud if my phone wont connect to wifi?
Any ideas?
Is there another way to get my photos and messages back aside from doing an iCloud backup?You can't view or extract backed up data at iCloud.com. AFAIK, without a WiFi connection, there is no way to retrieve your data. You'd need another iPhone to restore your iCloud backup to in order to retrieve it. Of couse this would require either doing an out of warranty replacement for your existing phone, ot borrowing a phone from someone, erasing it, then setting it up using your Apple ID.
You could make an appointment at an Apple store to see what the genius bar can offer you. -
Hi, I had to renew my iPhone 4s and backed up all my data to iCloud and since starting it up and transferring my information over I cant send or receive messages, can anyone help please
Hi there,
Do you have icloud account? You need firstly turn off find my iphone (by go to icloud.com -->sign in --> go to "Find my iphone" and erase your iphone in it). And then you restore your iphone with DFU mode.
When you erase your Find my iphone and if you can not restore, your iphone has a problem with hardware.
Some infos can help you.
Kind regards, -
Icloud acct. storage keeps loading up and I cant back up anymore
My daughter has 3 devices to her icloud acct. - her itouch, ipad mini and iphone; all with the same photo stream, and data from apps. It says I cant back them up because the 3 combined are over the 15GB I bought. If I change the settings to not backing up an app, then it tells me I will lose all the data. Hope do I control the duplicate storage taking up so much space?
I have two devices that fully use icloud and I only have around 2 GB used on icloud. She has an average of 5 GB per device, that's a lot. If she has lots of photos, then she should be syncing them to a computer for archiving and not bothering to back them up in icloud. (Always sync photos to a comptuer for archiving.)
If she has a lot of text messages, the those are automatically backed up to an icloud backup - have her delete many of them. Videos? These take up a lot of space. And, yes, if she has duplicate data on the devices, they will be backed up multiple times - nothing can be done about that, unless she has only one device that backs up some of the redundant data and not the others.
As I said, using 15 GB with 3 devices is a whole lot of data.
This link gives an overview of backup and restore:
http://support.apple.com/kb/HT4859?viewlocale=en_US&locale=en_US
Go to Settings>iCloud>Storage & Backup>Manage Storage. Choose the device you want info on. On the next page, you'll get a listing and size of all data store in the next backup. You can also turn on/off backups of individual apps' data.
And photo stream doesn't use up icloud storage in your account, so don't bother dealing with that. BTW, the stream is used to sync photos betwen devices, don't use it as a storage service. Always sync photos to a computer for archiving. -
Why does my IPHONE5 say cant back up to Icloud not enough storage. Whats that mean? How do I get more storage without spending more money?
With iCloud you get 5GB of storage for free and you have to pay an annual fee for more
Settings > iCloud > Storage and Backup > Change Storage Plan
If you don't want to pay and still want to backup to iCloud you will need to delete data off the device until your under 5GB
To check if you're under 5GB go Settings > Geneal > Usage
Hop that helps -
How do I update my icloud account with my new apple id without losing all my backed up data?
I recently changed my apple id and password and I would like to know how to update my icloud account to reflect the new id. I realize I can delete the old one and set up a new one, but the message that comes up tells me that all my backed up data will be deleted, would this delete the data and photos that are currently on my iPad? Also, would I have to change my icloud email address?
First, there are apple IDs and their associated passwords. You get the ID when creating a new icloud account. You can also create an ID when setting up an iTunes store account. You can have an icloud account and an iTunes account each using the same ID or different IDs.
So the question is, the ID that you changed... what process did you use to change it and to which account was that ID associated with?
But.. to address your problem (you have one "old" ID for icloud that you have been using and now want to use a new ID - hence a new account), you must move your data from one account to another...
When connected to the account you want to GET data from, Go to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off.
When prompted choose to keep the data on the iPhone.
After everything is turned off, scroll to the bottom and tap Delete Account. Next, set up a new iCloud account using a different Apple ID and turn iCloud data syncing for contacts, etc. back to On. When prompted, choose Merge. This will upload the data to this new account.
Note that this only affects the "Apple data" like contacts, calendars, reminders, etc. Many third party apps also use iCloud to store data files there. These files may be lost in the process, unless the apps also keep the data locally on the device.
NOTE: Photos in the photo stream (if you use it) will not transfer to the new account. It is advised that you save the photos to a computer before performing the account switch. -
I share an Apple ID with someone but we are now on iOS8 and getting each others messages on our iphones and ipad. How can I split the account safely as well as protect icloud backed up data?
Use different Apple IDs for iMessage (and also FaceTime) to avoid getting each others text messages (and FaceTime calls). One of you should go to Settings>Messages>Send & Receive (and Settings>FaceTime), tap the ID, sign out, then sign back in with a different ID. You can continue to shared the same ID for the iTunes store and other services.
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I have an iphone and an ipad. I DO NOT have an Apple Mac (I have a Dell laptop). I have an appointment with a Genius Bar. They tell you to back up your data to icloud before you come in. If my data is lost will I be able to retrieve it without an Apple Mac???? Oh and how do I check what operating system I'm using???? Sorry I'm a novice regarding this.
You can back up your device, either to iCloud or to your computer using iTunes, as explained here: http://support.apple.com/kb/ht1766. If you need to know what version of iOS you are using, go to Settings>General>About and read the number across from Version.
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Once 10.9.1 is loaded onto my MacBook Pro and it has accessed all my files; is there anyway to back out of the relationship? I don't want my data on iCloud - how do I make that happen? Many thanks for any help.
Sorry but I know of no way of not backing up for a PC.
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