Cant change my bbm profile picture

Ever since i updated to the new OS, my bbm profile pic has not been updated. My software release is : 10.1.0.273. OS versipn : 10.1.0.1720. This is very frustrating, pls help

Are you not able to actually click in your BBM profile > click on your picture and choose another picture?
Can you see the new picture ON your Z10 or not?
If you can see it, can your BBM friends?
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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Similar Messages

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    Dear All,
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    I notice that some of my friends are experiencing same things too
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    Hello,
    Try uninstalling and reinstalling BlackBerry Messenger from
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    -DrP
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
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  • BBM Profile Picture Updates Error

    Hi There,
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    Hi There, Thanks for the reply, I did fix the bbm pp updates by reload the device. However when I tried to restore my backup data from blackeberry link, it keep giving me error message "restore did not complete". Now I lost everything from my phone. Then I tried to restore the backup data to my bold 9900 from blackberry desktop manager, it did successfully restore but not all the data get restore.

  • BBM Profile Pictures in Middle East Issue

    Dears,
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    Hello MRizk6
    Welcome to the BlackBerry Support Community Forums.
    Sorry to hear you are having issues with BlackBerry Messenger.
    Can you please confirm the BlackBerry 10 Software version on your BlackBerry z10 smartphone? (Settings>About>"Drop Down menu" OS>OS Version)
    Is your BBM profile picture not updating for your BBM Contacts?
    Are the BBM contacts missing their avatar's in BlackBerry Messenger?
    Can you please confirm what "troubleshooting" has been completed (does this include reloading your BlackBerry z10 smartphone)?
    Have you received an error message when reproducing the issue with BBM?
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    Goose947
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click Accept as Solution for posts that have solved your issue(s)!

  • Cant change my BBM Picture

    Just got a t-mobile curve 8520 and i cant change my bbm icon. I dont even see an option to view my profile. Can somebody help me?

    Are you not able to actually click in your BBM profile > click on your picture and choose another picture?
    Can you see the new picture ON your Z10 or not?
    If you can see it, can your BBM friends?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • How can I change my apple profile picture using iphone5?

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  • Bbm profile picture

    Hi please help its almost a week now that I can not changes my profile picture. I even deleted the photo from my phone and still it stays the same, please help

    Hey leande,
    Welcome to the BlackBerry Support Community Forums.
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    To resolve this issue, I suggest re-installing BBM by going to www.blackberry.com/bbm and then restart the BlackBerry Torch 9800 smartphone and then test your avatars.
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    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • BBM Profile Picture Z10

    When I update my profile picture on BBM it changes on my phone, but it doesn't change so that my contacts see the same picture.?

    Hi, I solved the problem. I did a security WIPE. I 1st did a backup via BlackBerry Link on my laptop.
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    Regards

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    Hi nagelc
    Welcome to BlackBerry Support Forums
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    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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  • Linking my Contact Profile with my BBM Profile...

    Just bought a new Bold 9700 and loving it. 
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    www.aescusoft.de
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    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

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