Cant change primary email because its my back up address

I cant change my primary email address because its my back up address. My primary email has been cancelled??

Hi Sundancer2,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are talking about verifying or changing one or more of the email addresses used with your Apple ID, you may find the following articles helpful:
Change your Apple ID
http://support.apple.com/kb/HT5621
Manage your Apple ID primary, rescue, alternate, and notification email addresses
http://support.apple.com/kb/HT5620
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Regards,
- Brenden

Similar Messages

  • Cannot change primary email because password is no...

    I need to change my primary email.
    Had no problem to add a new email address in the email settings.
    But when I try to set the new email address as primary email I am prompted to re-confirm the change by entering my password again. After hitting enter I am always getting an error message: either "400 bad request" or "wrong password" - but it is the right password. I logged in with it before.
    Exactly follow the steps from the FAQ - but #7. Enter your existing password, then click Enter." failed...
    https://support.skype.com/en/faq/FA96/how-do-i-change-my-email-address-or-add-another-email-address-...
    I am using MacOSX 10.6.8 and tried to change this setting after logging in with Firefox 14.0.1 and Safari 5.1.7 - failed with both browsers with the same error. Must be either an error with your webpage or in the skype account administration.

    I found a solution on my own. Skype did not answer me to solve my problem - but: it is their problem: it's a glitch in the Skype webpage or password system! And from my point of view a lack in the matter of how the software developers pay attention to security issues because the problem (but not the solution) was mentioned a few times in the support network....
    As I found out the exact problem is:
    If you have a skype user password with special characters (e.g. & ! ? * etc.) it will not be accepted by the window (or the script that checks your password) that pops up to re-confirm (with your password) that you want to change you primary email address. Well, and I had a password with special characters
    Not very good from a security point of view... as we are always taught that we should use passwords that are a mixture of UPPER and lower case letters, numbers and special characters to gain maximum security.
    That means: in the case to change your primary email address Skype does not allow maximum security. And this case is a very personal case - see a story what happens if it’s to easy to change email addresses: How Apple and Amazon Security Flaws Led to My Epic Hacking http://www.wired.com/gadgetlab/2012/08/apple-amazon-mat-honan-hacking/
    Solution (provisional - a proper one has to come from Skype):
    1. Change your password into a simple one with letters & numbers only like doUh8me
    2. Then go directly to the process of changing you primary email address
    3. After that immediately change your password again into a complicated mixture incl special characters etc. like hELLOu@SKYpe!?M8BEuseFULLtomakePW0RDSm0resecure?!?
    And please Mr. & Mrs. Skype: get in a hurry to let us use a maximum secure password everywhere where we need to enter it... thank you!

  • Cant change primary email - incorrect password???

    Hi there,
    Getting bloody frustrated with this so hopefully we can fix it somehow with someone's help here. 
    I keep trying to change my primary email address, and when I click save I get prompted for my password. I try my current Skype password - the one I used to log in and change everything else... it does not work. I try every other password off memory, and none work.
    What gives??? This is driving me nuts!
    Thanks in advance for any help!

    Hi and welcome to the Skype Community,
    Try updating your emial address via the Skype client itself via the menu "Skype - Profile - Edit Profile...".
    Follow the latest Skype Community News
    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

  • HT5312 I need to change my rescue email because its been compromised. Also I need to change my questions

    I need to change my rescue email because its been compromised. Also I need to change my questions

    http://support.apple.com/kb/HT5312
    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • How to change primary email address

    how do I change primary email address. Of course I won.t be able to receive any responses because my primary email address no longer exist. I.m curious why Paypal will not let me change my address on the profile page.

    I found a resolution to this problem.    I had been using Chrome when I had the same problem as you.  I had to go to the Paypal website from Internet Explorer.  Then you can go into your account settings and add a new e-mail address and go through the process of confirming it.  At that point you can click on the edit button for the NON-primary email address and it will take you to the edit page where there is a box you can check to make it your primary address.  Click on that box and then you can go back and delete the old primary address.  Hope this helps.  Worked for me. 

  • I have changed primary email and can't sign in now

    I have changed primary email on my Apple ID Account because this mailbox was closed, and unfortunately i changed address on my other, and now i can't sign in in the changed Apple Id account. this mailbox has closed I couldn't verify the changes. How can i repair this or move my goods in other Account?

    Tap on the id in Settings > iTunes & App Store (or at the bottom of the Featured tab in the App Store app or Music tab in the iTunes store app) and log out of the account and then log back in with the updated version.

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    iPhone 3g connected to my wifi at home just fine for first 3 weeks, now wont connect and getting error message "safari cant open the page because its not connected to the internet" Signal strength is excellent, other wireless devices are connecting fine.
    Ive reset network settings, modem and router but still getting error messages.

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    I have an apple id been using for many years.  I would like to change the primary email address.  I would like to create a new icloud email address and use that as primary email for my apple id.
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    While you can't currently change your Apple ID to a Mobile/iCloud email address, I found a solution that helps with a related problem.
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  • I cant change my email under settings on my ipod touch it wont even let me click on it any ideas?

    i cant change my email under settings on my ipod touch it wont even let me click on it any ideas?

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  • I changed my email because I deleted the other one and I also forgot my security answers so I send a reset to my new email but it's not working it's going to the old one how do I send it to my new email

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    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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  • Im using Itunes version 10.6.3 to try to restore my Ipad. Check for updates tells me this is the most recent verion, but its also telling my I cant restore my Ipad because its doesnt have the software available yet.

    Im using Itunes version 10.6.3 to try to restore my Ipad. Check for updates tells me this is the most recent verion, but its also telling my I cant restore my Ipad because its doesnt have the software available yet.

    erikfrompenn wrote:
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    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • Can I change primary email address ?

      can I change primary email address ?
    Address of  skype is fina_22
    my primary email address  is *removed for privacy*
    thank you   
    best wishes ....

    yes you can - https://support.skype.com/en/faq/FA96/how-do-i-change-my-email-address-or-add-another-email-address-...
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
    | skypefordummies.blogspot.com | 

  • Change primary email address and telephone numbers

    change primary email address and telephone numbers

    I want my Itunes/apps purchase emails to go to a different email address than my appleID.
    I have changed the primary email address and even added an alternative.
    But when I made my last purchase it sent the DO-NOT-REPLY itunes receipts to the originaly email address (which is still the appleID)
    yes the new primary email address is verfied.
    Am i missing another setting somewhere? in tunes or icloud?  I just dont want the itunes info going to the AppleID (or original set up email address)
    Thanks,

  • HT5625 I changed my email because I could not open my other one but every time I try to download something it asks for me to verify the other email can u please help me

    I changed my email because I could not open my other one but every time I try to download something it asks for me to verify the other email can u please help me

    i have the exact same problem and when i tried to contact apple support they didn't help me at all so i'm going to try one more time.

  • Can't set up FaceTime cause it says its unble to verify email because its already in use

    We can't get my sons iPod FaceTime going cause it says it can't verify the email because its already in use

    Hello Wyattjc,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Best of luck,
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