Cant change volume

Hello all,
This new Pro has a problem. I started it up today, and the volume meter is stuck.
Whenever I push f5 to increase or f4 to decrease the volume, the symbol appears on screen
and shows full volume as well as a little circle with a slash through it underneath.
I assumed this ment the computer was muted, so I went into system pref, and looked for an
answer there. The mute option in the pref. is faded and unclickable. So now I am stuck with a
muted computer. Any ideas?

Look in the headphone jack. If you see a red light, it in optical mode, which has no volume control.
There is a switch in the headphone jack to switch the audio to digital when an optical connector is plugged in. Sometimes the switch sticks in the optical position. Try poking around in the headphone jack with a toothpick to reset the switch.

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